20 of the Best Professional Bio Examples We’ve Ever Seen [+ Templates]
Does your professional bio make a statement?
In this article, we have great professional bio examples you should compare yours to — and a series of free bio templates you can use to make it perfect.
If you’re anything like me, you probably don’t think about your professional bio until you’re suddenly asked to “shoot one over via email.” You have approximately one afternoon to come up with it, and that’s when you scramble, and the bio ends up reading like this:
“Rodney Erickson is a content marketing professional at HubSpot, an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers. Previously, Rodney worked as a marketing manager for a tech software startup. He graduated with honors from Columbia University with a dual degree in Business Administration and Creative Writing.”
Woof, that was dull. Are you still with me? I swear, not even adding a tidbit about his cats would liven that bio up.
To be fair, in certain contexts, your professional bio does need to be more formal, like Mr. Erickson’s up there. But in many cases, writing a readable bio — even conversational — is a really good thing. That means dropping that traditional format of listing your accomplishments like a robot and cramming as much professional-sounding jargon in there as you can.
Here, let’s dive into how you can create your own professional bio (with templates for both long and short bios). Then we’ll dive into the best professional bio examples we’ve ever seen.
Skip to one of these sections if you know what you’re looking for:
- Professional Bio Templates
- How to Write a Professional Bio
- Best Professional Bio Examples
- Short Bio Examples
- How to Write a Short Bio
Download a free, editable short professional bio template.
Download a free, editable long professional bio template.
Writing a professional bio that captures your brand and what you offer to your audience can help you grow better. But doing it right is just as important.
Here’s how to write a bio, step-by-step.
1. Create an ‘About’ page for your website or profile.
Before you can publish your professional bio, you need a living space for it. Here are a few to consider (some of these you might already have in place):
- Facebook Business page
- LinkedIn profile
- Instagram account
- Personal website
- Personal blog
- Industry website
- Industry blog byline
As you’ll see in the professional bio examples below, the length and tone of your bio will differ depending on which of the above platforms you choose to be on.
Instagram, for example, allows only 150 characters of bio space, whereas you can write virtually as much as you want on your personal website — or even your Facebook Business page. But once created, this bio should represent who you are in the eyes of your audience.
2. Begin writing your bio with your first and last name.
If your readers don’t remember anything else about your bio, make sure they remember your name. For that reason, it’s a good idea for your first and last name to be the first two words of your professional bio. Even if your name is printed above this bio (hint: it should), this is a rare moment where it’s okay to be redundant.
For example, if I were writing my own bio, I might start it like this:
Lindsay Kolowich
Lindsay Kolowich is a Senior Marketing Manager at HubSpot.
3. Mention any associated brand name you might use.
Will your professional bio represent yourself, or a business you work for? Make sure the brand you want to be associated with is mentioned in your bio. If you’re a freelancer, perhaps you have a personal business name or pseudonym you advertise to your clients. Here are a few examples:
- Lindsay Kolowich Marketing
- SEO Lindsay
- Kolowich Consulting
- Content by Kolowich (what do you think … too cheesy?)
Maybe you founded your own company, and you want its name to be separate from your real name. Don’t be afraid to keep it simple: “Lindsay Kolowich is the founder and CEO of Kolowich Consulting.”
4. State your current position and what you do.
Whether you’re the author of a novel or a mid-level specialist, use the next few lines of your bio to describe what you do in that position. Don’t assume your audience will naturally know what your job title entails.
Make your primary responsibilities known to the reader, helping them paint a picture of who you are during the day and what you have to offer the industry.
5. Include at least one professional accomplishment.
Just as a business touts its client successes in the form of case studies, your professional bio should let your own audience know what you’ve already achieved. What have you done for yourself — as well as for others — that makes you a valuable player in your industry?
6. Describe your values and how they inform your career.
Why do you do what you do? What might make your contribution to the market different than your colleagues?
Better yet, what values do you and your colleagues share that would make your business a worthwhile investment to others? Start to wrap up your professional bio by simply explaining what gets you up in the morning.
7. Briefly tell your readers who you are outside of work.
Transition from describing your values in work to describing who you are outside of work. This may include:
- Your family
- Your hometown
- Sports you play
- Hobbies and interests
- Favorite music and travel destinations
- Side hustles you’re working on
People like connecting with other people. The more transparent you are about who you are personally, the more likable you’ll be to the people reading about who you are professionally.
8. Consider adding humor or a personal story to add flavor to your professional bio.
End your professional bio on a good note — or, more specifically, a funny note. Leaving your audience with something quirky or uniquely you can ensure they’ll leave your website with a pleasant impression of you.
It’s important to follow the steps above when writing your bio, but don’t obsess over any one section. Remember, the people reading your bio are suffering from information fatigue. If you don’t hook ’em in the first line, you’ll lose them quickly.
(P.S. Want to give your professional brand a boost? Take one of HubSpot Academy’s free certification courses. In just one weekend, you can add a line to your resume and bio that’s coveted by over 60,000 marketers.)
Why Good Bios Are Important for a Professional
Alright, I know what you may be thinking … So what? It’s just a bio. I mean, how many people read professional bios, anyway?
The answer: A lot of people. More importantly, though, there’s no way to tell exactly who is reading it — and you always want it to be ready for when the right people come across it. And when they do, you want it to catch their eye. In a good way.
You see, while your resume is only useful for when you’re actively applying for specific positions, your professional bio is much more visible. It can live on your LinkedIn profile, your company’s website, your guest blog posts, your speaker profiles, your Twitter bio, and many other places.
And, most importantly, it’s the tool that you can leverage most when you’re networking.
Bottom line? People will read your professional bio. Whether they remember it, and whether it makes them care about you, is a matter of how well you present yourself to your intended audience.
So, what does a top-notch professional bio look like?
Below, we’ve curated some of the best real professional bio examples we’ve ever seen on Twitter, Instagram, Facebook, LinkedIn, and the various websites where you might describe yourself.
Check ’em out, and use them as inspiration when crafting your own.
The Best Professional Bio Examples We’ve Ever Seen
1. Chimamanda Ngozi Adichie
Bio Platform: Personal Website
Chimamanda Ngozi Adichie begins her professional bio with an invitation into her world. In just one sentence, she describes the depth and breadth of her body of work as it has been translated into thirty languages and several publications.

Along with her notable writing career, Chimamanda showcases her speaking career which introduces readers to a well-rounded view of who she is as a professional. From there, her bio seamlessly flows into her recent work and a glimpse into how and where she spends her personal time – the United States and Nigeria.
Finally, Chimamanda’s bio ends with a call-to-action to read a more detailed biography, giving the reader a choice to read the information available about her life and career.
2. Chime Mmeje
Bio Platform: LinkedIn
A bio with a hook is sure to keep you reading. Chima Mmeje is a freelance SEO copywriter who’s “extremely good at one thing”: helping companies rank for their target keywords.
By leading with a strong hook that aligns with her target audience’s marketing needs, she’s able to keep readers engaged.
What comes next is a unique differentiator in a professional bio. Instead of listing accolades, Chima shares a few wins she’s secured for her clients. This nifty section does two things: it builds the readers’ confidence in her ability to deliver results and it’s a practical way to name-drop her clients in a professional bio.
In the body of her professional bio, Chima briefly lists her process at a high level, giving her potential clients a birds-eye view of what they can expect when they book her services.
The simple call to action “Drop a message” in her email inbox is a casual invitation to learn more about her services.
3. DJ Nexus
Bio Platform: Facebook
This New England-based DJ has single-handedly captured the Likes of more than 2,000 people in and beyond Boston, MA. And even if you don’t listen to the type of music he produces, it’s hard not to listen to his compelling Facebook bio.
For instance, consider his tagline, under “About” — “Quiet during the day. QUITE LOUD at night!” DJ Nexus tells you when he works in an awesome way. I got goosebumps just imagining a dance club he might play his music in.
DJ Nexus’s bio brilliance doesn’t stop there.
DJ Nexus links his Facebook account to his personal website, where he has the space to tell the full story of his background. Here’s a preview, below:
In this story, DJ Nexus describes both when he “became known as DJ Nexus” and a company he founded shortly afterward — all before going to college.
This is a terrific lesson for professional bios: Customers want to learn about you. Consider how you might also lead your Facebook visitors off your Facebook page and onto your personal website to learn more about who you are.
4. Lena Axelsson
Bio Platform: Industry Website
When it all comes down to it, your professional bio is no different than any other piece of persuasive copy — no matter where it lives. One of the most common mistakes people make is thinking of it as its own beast, separate from other pieces of writing. If you think about it that way, you’re far more likely to write something painfully uninteresting.
When you sit down to write your professional bio and you’re watching that cursor blinking on the screen, think about how you would introduce a blog post. You don’t just dive right into the meat of the thing, now, do you? No. You start with an introduction.
The best bios are often concise (around 200–300 words), so you don’t have a lot of room to play around. But a single sentence that tees your reader up and provides context for the accomplishments that follow could make the rest of your bio that much more persuasive.
Take Lena Axelsson’s bio, for instance. She’s a marriage and family therapist — a job where empathy and compassion are a big part of the job description. That’s why she chooses to open her bio with a great introductory sentence: “When human beings experience trauma or severe life stressors, it is not uncommon for their lives to unravel.”

Then, she goes into why she’s passionate about her job, how she helps her clients, and how she caters her approach to each individual patient. The necessary educational information is left for the end, after the reader has been hooked.
Your bio doesn’t have to be super serious, nor does it have to start with a joke. This bio shows how you can capture your reader’s attention by being empathetic and showing how that empathy shapes a valuable professional.
5. Mark Levy
Bio Platform: Personal Website
Mark Levy is a small business owner who’s taken a more traditional approach to the professional bio on his website — but in a way that takes care to speak to his intended audience.
What we love about his bio is the way he’s set it up: On his business’ “About” page, he’s listed two biographies, which he’s labeled “Mark Levy’s Biography #1” and “Mark Levy’s Biography #2.”

Click here to see the full version.
Like Ann, Mark’s given his readers two different options. The first biography is a “short version,” which includes a combination of bullet points listing his credentials and a few short paragraphs.
The second is the “long version,” which is actually even more interesting than the first one. Why? Because it reads like a story — a compelling one, at that. In fact, it gets really funny at parts.
The second sentence of the bio reads: “He was frightened of public school, loved playing baseball and football, ran home to watch ape films on the 4:30 Movie, listened to The Jam and The Buzzcocks, and read magic trick books.”
Here’s another excerpt from the middle:

Of course, the fantastic copywriting isn’t a surprise, given that this guy wrote several books. But the conversational tone and entertaining copy let his quirky personality (and great writing skills) shine.
6. Audra Simpson
Bio Platform: Personal Website
With a classic take on the professional bio, Audra Simpson crafts a brief overview of her career in just a couple of paragraphs. The “why” behind her work is emphasized in the first half of her bio before transitioning to the way she carries out that work in practice.

The second half of her bio combines her bodies of work and the awards she’s won for each from the year 2014 to 2020. This subtle timeline gives readers a picture of her experience in the field of political anthropology without listing her resume in detail.
Audra’s professional bio is an example for those of us with several years of experience to communicate, but a strict word-limit to write within.
7. Marie Mikhail
Bio Platform: LinkedIn
Marie Mikhail checks off nearly every box for what makes an excellent bio. A professional recruiter, she expresses her “passion for recruiting” upfront, in the first sentence, while using that sentence to hook her profile visitors into a brief story of her background.

But there are a lot of recruiters out there, and Marie knows that. So, to differentiate herself, she closes the first paragraph of her bio explaining that she likes “getting people excited about the things [she’s] excited about.” It’s a well-put value proposition that sets her apart from the rest of the HR industry.
Marie Mikhail finishes off her bio by including a smooth mixture of professional skills, such as her Spanish fluency; and personal interests, such as podcasting and Star Wars (she mentions the latter with just the right amount of humor).
8. Wonbo Woo
Bio Platform: Personal Website
Wonbo Woo is the executive producer of WIRED’s video content, and he has a number of impressive credits to his name. What does this mean for his professional bio? He has to prioritize. With this in mind, Wonbo opens his bio with the most eye-catching details first (if the image below is hard to read, click it to see the full copy).
Not only does Wonbo’s bio start strong, but he also takes readers on a suspenseful journey through some of his most harrowing assignments — where he was when news broke and how he responded. You can see this quality below.
The accomplished journalist concludes his gripping bio as strong as it began, measuring his experience by the number of states, countries, and continents to which he’s traveled in his career. See how this looks above. All in all, it’s a fantastically concise bio for as much detail as it holds.
9. Chris Burkard
Bio Platform: LinkedIn
If you’re writing your bio but having trouble figuring out how to showcase your accomplishments without boasting, photographer Burkard’s LinkedIn bio is a great example for inspiration.
Written in third-person, his bio tells a fluid story, starting with his ultimate mission — “capture stories that inspire humans to consider their relationship with nature” — before diving into more tangible accolades (giving a TED talk, publishing books, etc.).

Best of all, rather than using his bio as an opportunity to brag, he instead ties his talents into how he hopes to help others, writing, “Through social media Chris strives to share his vision … and inspire [his followers] to explore for themselves.”
I wouldn’t necessarily be inclined to follow Chris if his bio had simply read “I post beautiful images” … but inspire me to travel? Now that’s something I can get behind.
Lastly, he ends on a humble, sweet note, writing “He is happiest with his wife Breanne raising their two sons”. Don’t be afraid to inject some personal information into your bio — it could help you seem more approachable as a result.
10. Lisa Quine
Bio Platform: Portfolio Website
Although a picture is worth 1,000 words, a portfolio is quite different from a professional bio. While this might present a challenge for creative professionals who specialize in visual art to tell their stories, Lisa Quine quantifies her creativity to give her professional bio balance.
Throughout her bio, you’ll notice the number of murals she’s completed and a brief timeline of her career thus far which helps paint the picture of who she is as a professional.

Lisa’s bio checks the box on nearly all of our recommendations for a great bio. She begins with her full name, her location, and what she does best. From there, she gets creative by appropriately mentioning the brands she’s worked with and highlights some of her favorite projects. With a third-person approach to the writing, this bio invites the reader behind a metaphorical door to meet Lisa as a professional, traveler, learner, wife, and mother.
11. Nancy Twine
Bio Platform: Company Website
As Founder and CEO of Briogeo — a popular natural hair care line that’s received rave reviews in publications such as Allure and InStyle — there are undoubtedly plenty of accolades Twine could boast about.
But she chooses to start her bio from a humbler place, stating: “Nancy Twine is no newcomer to the beauty-sphere — in fact, she made her first foray into the world of natural product formulation at the ripe age of five.”
The rest of her bio similarly focuses on Twine’s strengths as someone who’s able to take hair care “back to basics”. The bio focuses on why Twine made the decision she did to start her company, and what ultimately drives her.

Similarly, you might consider using your personal bio as an opportunity to highlight your bigger purpose or vision. As Twine demonstrates, sometimes it’s best to keep it simple, and let your message resonate with the right audiences.
12. Trinity Mouzon
Bio Platform: Personal Website
I gravitated towards Mouzon’s bio from the first sentence: “I’m obsessed with leveling the playing field.” Mouzon effectively grips the reader’s attention with this introduction, and then dives into some of her impressive accomplishments — including a brand that’s now sold at Urban Outfitters and Target.
The language used throughout Mouzon’s bio is authentic, real, and honest. Consider, for instance, the beginning of the second paragraph, where she admits, “While building a brand may have looked effortless from the outside, starting a business at age 23 with no resources or funding quickly forced me to realize that early-stage entrepreneurship was anything but transparent.”

Ultimately, this bio doesn’t just focus on Mouzon’s (impressive) background … it also highlights how she can help her readers start and scale their own businesses.
By focusing on the reader, Mouzon effectively demonstrates the real power of a good bio: the power to convert newcomers into leads and customers.
13. Alberto “Beto” Perez
Bio Platform: LinkedIn
As an avid Zumba fan, I was excited to include this one in the list. Perez styles his LinkedIn bio as a short story, starting with his background as a hard-working teen who held three jobs by age 14.
His bio tells the fun and fascinating origin story of Zumba, in which Perez, an aerobics teacher in Florida at the time, forgot his music for class and used a Latin music cassette tape instead … “And it was an instant hit!”
His bio continues, “Shortly after he was connected to Alberto Periman and Alberto Aghion and Zumba was officially created … what started as a dream now has 15 million people in more than 200,000 locations in 186 countries who take Zumba classes every week.”

What I like best about this bio is Perez’s decision to use the space to tell the story of his business, rather than list out his accomplishments. It provides a more real and colorful introduction to Perez, and immediately makes him feel both relatable and inspirational.
Let’s dive into a few more examples of short professional bios, next.
Short Bio Examples
14. Ann Handley
Bio Platform: Personal Website
If you’re a marketer, you’ve likely heard of Ann Handley. Her list of credentials is lengthy, and if she really wanted to, she could go on and on and on about her accomplishments.
But when people list out all their accomplishments in their bios, they risk sounding a little egotistical. Sure, you might impress a handful of people with all those laurels, but many people who read your bio will end up feeling either intimidated or annoyed. Think about it: Is that how you want the majority of your readers to feel when they read your bio?
To minimize the egoism that comes with talking about yourself, think about how you can list out your accomplishments without sounding like you’re bragging. Ann does this really well, choosing a tone in her bio that’s more approachable.
Best of all, Ann chooses to focus on her readers’ challenges and motivations, rather than her own. For instance, she writes, “Ann Handley writes and speaks about how businesses can escape marketing mediocrity to achieve tangible results. And she will inspire you to do work you’re proud of.“

Follow the link and you’ll be led to a page dedicated to a fuller bio, which she’s divided into two parts: a “short version” (literally a bulleted list of key facts) and a “long version,” which includes traditional paragraphs. There’s something in there for everyone.
15. Rebecca Bollwitt
Bio platform: Instagram
Instagram is a notoriously difficult platform on which to write a good bio. Similar to Twitter, you simply don’t have room for a professional bio that includes everything about you. And because Instagram is primarily a mobile app, many viewers are reading about you passively on their mobile device.
Instagram’s limited bio space requires you to highlight just your most important qualities, and blogging icon Rebecca Bollwitt does so in her own Instagram bio in an excellent way.
Rebecca’s brand name is Miss604, and cleverly uses emojis in her Instagram bio to tell visitors exactly what makes her a valuable content creator. Take a look in the screenshot below:

Starting with a trophy emoji, Miss604 says she’s an award-winning blogger. I haven’t even looked at her pictures yet and the introduction of her bio has already sucked me in.
The rest of her bio follows suit, breaking up the text with an appropriate emoji and a perfect collection of nouns to tell me who she is as a person. She even links out to her husband’s Instagram account after the heart emoji (an adorable addition), and assures her followers that all of her pictures are authentically hers.
Take a lesson from Miss604, and show your personal side. Just because you’re branding yourself as a professional doesn’t mean you have to take your human being hat off. Often your most personal attributes make for the best professional bio content.
16. Corey Wainwright
Bio Platform: Blog Byline
Corey Wainwright is a Principal Marketing Manager here
at HubSpot. She’s written content for HubSpot’s Marketing Blog for years, and her blog author bio has caught my eye since before I ever started working for HubSpot. (Back then, it started with, “Corey just took a cool vacation.”)
What I love most about Corey’s bio is that it’s a great example of how to deliver information about yourself without taking things too seriously. And in this context, that’s totally appropriate.
Despite having a number of impressive accomplishments under her belt, she simply doesn’t like displaying them publicly. So, she prefers making her author bio a little more “light.”
Her bio (pictured below) reads, “Corey is a Bruce Springsteen fan who does content marketing, in that order.”
It works in this particular context because, at HubSpot, our blog authors often prefer to make themselves as friendly and approachable as possible — while letting the content speak for itself.
It helps that authors’ social media accounts are located right below our names and above our pictures. For folks who really do want a list of Corey’s credentials, they can click the LinkedIn button to go to her LinkedIn page. (You can read this blog post to learn how to create social media buttons and add them to your website.)
17. Megan Gilmore
Bio Platform: Instagram
Megan Gilmore is a best-selling cookbook author, and she often posts healthy recipes on her Instagram page to inspire followers’ to realize that you don’t have to sacrifice taste for the sake of health.
Fortunately, you glean most of this information immediately from her Instagram bio, which is short and to-the-point: “No fads; just real food recipes. Author of Everyday Detox + No Excuses Detox.” Her “no fads” call-out shows followers she aims to be helpful rather than gimmicky.
Plus, Gilmore includes a CTA link within her Instagram bio that leads followers to free, ready-to-use recipes. You might be thinking — Why would she do that, since it discourages people from buying her book? But that couldn’t be further from the truth.
By giving her followers the chance to try out her recipes, she’s slowly turning leads into customers. After I tried a few of her Instagram recipes and loved them, I decided to go ahead and buy her book, knowing I’d like more of what she had to offer.
18. Van Jones
Bio Platform: Twitter
Someone who’s known for a variety of talents and skills may find it difficult to capture who they are in a professional bio. When limited to just over 100 characters on Twitter, the feat is nearly impossible. But Van Jones effortlessly explains who he is and why it matters to everyone who visits his Twitter profile.

He starts his professional bio with a token of personalization and prioritization of his values. By mentioning that he is a dad first, we recognize what’s important to him in his long list of successes.
As we’ve seen in other bios, sharing who we are outside of work makes us more personable and should find its way into your bio, if possible. Van leaves plenty of room to share a variety of professional experiences in his bio including CEO of REFORM and his 2020 Emmy award.
What’s great about Van’s Twitter bio is his ability to link valuable offerings to his readers. He invites us to check out his latest book and has his website reformalliance.com linked at the top.
19. Sarah Haskins
Bio Platform: Twitter
When in doubt, a few words go a long way.
Consider, for instance, the funny and impactful bio of Sarah Haskins on her Twitter page, which reads: “writer. bad but enthusiastic dancer.”
What more do you need to know?
She doesn’t take her bio too seriously, and uses the space to highlight one serious accomplishment/skill (writer) and one not-so-impressive skill (bad dancer), to demonstrate her sense of humor and realness.

Particularly for a social media account that already restricts word count, consider how you might showcase your own uniqueness in just a few words.
20. Bea Dixon
Bio Platform: Instagram
Bea Dixon, Founder and CEO of The Honey Pot Company, efficiently uses her space on her Instagram profile to highlight who she is as a well-rounded human — not just a businesswoman.
For instance, while she highlights her Girl boss attitude with a tiara emoji, she equally calls attention to her fashion interests (Free People), her pets Boss and Sadie, and her love for ramen noodles.

Consider how you might also highlight your interests, hobbies, or passions outside of the 9-to-5. If people are reading your bio, they’re interested in getting to know the full you.
How to Write a Short Bio
If you’re posting a bio on a social media account or sending a quick blurb to a client, you want to keep it short and sweet — but you also want to ensure you’re including all necessary components to showcase your accomplishments.
To do this, when writing a short bio, you’ll want to include the following:
- Name
- Current job title
- Personal or professional goals, or a personal mission statement
- Skills or area of expertise
- 1-2 achievements
- Your personality! (Which might be best portrayed through a joke, a mention of a hobby, a fun fact, or a few emojis related to your interests)
Remember, you can always link out to your personal website and include a longer bio there. Your short bio is just a teaser of who you are, what you care about, and what you can do for others.
Additionally, if you’re sending it to a client or potential employer, try out a different iteration that highlights your skills as they pertain to your client or employers’ needs.
Create Your Own Professional Bio
Prim and proper, relaxed, or studded with accomplishments, your bio is a reflection of your best professional self. Your professional bio will often precede your physical presence. Before people meet you for the first time, they’ll probably read your bio.
Whether you’re creating an about page for your website or social media profile, one thing’s for sure, you’ll want to put your best foot forward with a top-notch professional bio.
Editor’s Note: This post was originally published in November 2019 and has been updated for accuracy and comprehensiveness.
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12 of the Best Facebook Post Ideas for Facebook Lead Generation
Most marketers know that Facebook is more than just another social media platform. It’s an essential business tool for companies of every size and industry.
With a daily active user base of over 1.8 billion (98.3% or 1.73 billion of which are on mobile alone), you know Facebook can help you reach new audiences you may otherwise have been unable to get.
Facebook can also help you get found more easily in search, create a community around your business, promote the content you create, and develop a strong brand identity.
But what about using Facebook for lead generation?
Attracting new leads using Facebook — leads that might eventually turn into paying customers — is one of the most intriguing reasons to use Facebook marketing. However, many marketers still fail to use Facebook to source leads. You’d be losing out on reaching thousands or millions of potential customers if you’re one such marketer.
Even if you’re currently generating leads on Facebook, we all could probably use a little boost in our lead generation efforts. And that’s why we created this guide.
To make sure we’re all on the same page, let’s start with what a lead is (and isn’t) and the two types of leads you can generate on Facebook.
What is a Facebook lead?
A lead is a person who has indicated an interest in your company’s product or services by giving you their information in some way. A lead can show interest in various ways: by filling out a form to download an ebook, requesting a demo, or completing an online survey.
Unfortunately, simply liking a status update, photo, or video on your Facebook page doesn’t qualify someone to become a Facebook lead. That type of action doesn’t indicate interest in your company or product/services, as it’s possible they just liked your post because it had a cute puppy in it, you know?
Below, let’s review the two types of leads you can capture on Facebook and what their differences are.
The 2 Types of Leads You Can Capture on Facebook
There are two types of leads you can generate on Facebook: direct and indirect leads.
Don't miss this live virtual event with Facebook and HubSpot on how to grow your business faster than ever with Facebook.
Direct Leads
A direct Facebook lead is generated by sharing content that links directly back to a lead form on your website. Visitors then share information in exchange for an offer — whether an ebook, coupon, infographic, or any other piece of content. This form is typically on a landing page dedicated to that specific offer.
Indirect Leads
Indirect leads are generated by using Facebook on the path to conversion. For example, if you share a blog post containing a call-to-action to a landing page at the bottom of the post, your initial Facebook share indirectly leads visitors to that landing page.
While directly promoting landing pages is an instant gratifier of leads generated, providing relevant content without a form makes your Facebook presence a friendlier home for content that your target audience will want to come back for again and again.
Let’s look at few ways to generate both indirect and direct leads in the section below.
How to Generate Leads on Facebook
Lead Ads
Lead ads are arguably the most popular tool used on Facebook to generate leads. These are posts that are sponsored by your business and they appear on your audience’s News Feeds, Stories, Marketplace, and more. These ads target Facebook users who are most likely to be interested in your company based on the behaviors they display both on Facebook and off. Once a user clicks on a lead ad, they’re prompted to fill out a form and submit contact information to your company.
Facebook Posts
Your Facebook posts are probably what got your audience’s attention in the first place. These can be one-off posts or a dedicated campaign that points viewers back to your website or Facebook page. You can include a link to a form within the actual post, or direct users to a landing page where they can submit their information.
Facebook Messenger
Facebook Messenger is like a built-in live chat feature for your Facebook Page. Users can reach out to you in a private 1:1 conversation and ask questions about your brand and its products.
Don’t have the time to manage a live chat channel 24/7? No problem. You can install a bot on your page to respond to customer inquiries.
Whether it’s a bot or a person, your team can use Facebook Messenger to direct interested visitors to your website and landing pages so they can convert from prospects to leads.
Facebook Events
Does your company host an annual networking event? Perhaps has a charity or a fundraiser that users can donate to? Share it on Facebook.
You can use the Events tool to create dedicated pages for your upcoming events. Your audience can sign up, fill out forms, and become leads all while registering for your event in one place.
Facebook Live Video
If you’re looking for a more spontaneous approach to lead generation, you might want to try Facebook Live Video. Live Video creates a real-time, public stream that your audience can watch on their News Feed. Viewers react and comment on your video as it’s running and you can use this platform as a way to direct prospects to your marketing content.
For example, if you’re partnering with a local celebrity for an upcoming road race, you might ask them to “Go Live” on Facebook and show your followers what they’re doing to prepare for the race. Not only does this give people a behind-the-scenes look at the race prep, but it also gets the word out about your event.
When you’re video is over, the recording is still available on your Facebook page. That way, people who may have missed the live version can catch the recording later on.
Photo Albums
Keeping with our road race example, let’s your race when off without a hitch and it was a massive success. Your marketing team was there the entire time taking photos and capturing the most exciting moments from the day.
But, the marketing team wasn’t just taking photos for fun. They’re planning to repurpose those images as lead generation content on your Facebook page.
How? For starters, they can post a photo album on your company’s Timeline. This album would show followers how much fun and excitement there was at your race and it would motivate people to sign up for your next one. All you have to do now is include a link to your website in the comments, and you’ll be generating new leads in no time.
These are just a few ideas for leveraging Facebook for lead generation. Read on for some more ways you can use this platform to generate leads for your business.
12 Ways to Generate Leads on Facebook
Now, let’s dive into some ways you can capture leads, whether they are direct or indirect.
1. Post landing pages for offers directly to Facebook.
One of the best lead generation ideas on Facebook is sending people directly to a landing page containing your offer. (If you don’t have many lead-generating offers yet, read this blog post for ideas.)
When you do this, make sure the offer has a compelling featured image that’s getting pulled into the Facebook post. To ensure Facebook pulls the right image from your blog post into your Facebook posts, you’ll need to optimize the image size and add the proper open graph tags to your website, which you can learn how to do here.
You’ll also want to make sure it’s clear to the reader where you’re sending them. If they think they’re clicking into a blog post and find themselves needing to fill out a form, they could get confused or frustrated.
Use phrases like “Download your ebook” or “Get your cheat sheet” to indicate where you’re sending them and the action they need to take.
Here’s an example from Sprout Social’s Facebook Page, which contains a “Download this toolkit” CTA.
In addition to using clear language, you may want to nix the stock photo from that image in favor of your custom image. Even the least design-savvy of marketers can easily create a custom image in PowerPoint or Canva that includes the name of the offer, just like we did in the example below. (Click here to browse through and download our collection of 100 free social media image templates.)
2. Post the blog posts that generate the most leads.
Another way of generating leads from your content is to pick and post the blog posts that generate the most leads. (Learn how to do a blog lead generation analysis here.)
The topic and title of the blog post will intrigue your audience to click and read, and then they’ll find a CTA within that post — preferably high up, near the intro — to either a solution to a problem they’re having or to something they want to learn more about.
Pro Tip: Our social media managers have found they can generate more leads from Facebook by posting blog posts containing anchor text CTAs in the introduction. If you aren’t using anchor text CTAs yet, you may want to read up on the study we did on anchor text CTAs and consider adopting the process yourself. In every post we tracked for that study, the anchor text CTA was responsible for between 47% and 93% of a post’s leads.
Here’s an example of a post from our Facebook page linking to a blog post that includes an anchor text CTA in the introduction:
And here’s that anchor text CTA, indicated by the red arrow. The blog post has a pop-up that prompts readers to download a free report containing more social media stats.
3. Include links to landing pages in your image captions.
Most marketers understand the importance of using visuals like images and videos in their Facebook strategy. For example, Facebook posts with images see a higher engagement rate when compared to those without images.
To turn these higher engagement rates into lead generation opportunities, consider including links to your website in the descriptions for your images — especially your profile picture and cover photo descriptions.
Whether it’s to a blog post, a piece of lead gen content, or just an “About Us” page, links help your audience get to know your company better. And the descriptions of your profile picture and cover photo are prime real estate to do it. That way, any time people view your cover photo directly, they can access the download link.
Make sure you shorten your links and add UTM codes so you can track clicks on them. Shortening and tracking features are available in the HubSpot Marketing Platform and with tools like Bitly.
Here’s an example from Social Media Examiner’s Facebook Page:
4. Use videos to promote lead generation offers.
Facebook’s organic reach dropped to around 5.2% in 2020, a massive dip from 52% in 2016, thanks to the tweaks in Facebook’s algorithm.
Without creating a Facebook ad, it’s almost impossible for your audience to see your content. To get as much engagement as possible, marketers have turned to videos.
Why? For starters, Facebook’s algorithm favors video content. As a result, video posts have an average engagement rate of 0.26%, which is higher than engagement rates of other post types.
So, if you’re trying to increase your lead generation efforts on Facebook, you’ll want to start using videos on your Facebook page to introduce and promote your content, whether they’re offers, events, courses, or something else.
In addition to the text CTA that you can add in the video’s description, you can also include a verbal CTA to “register” or “download,” both earlier in the video and at the very end.
Check out how L.L. Bean used a video to encourage sign-ups for its course:
Here’s another example from us here at HubSpot, in which we used a how-to video to introduce a gated offer:
We’ve also created videos specifically to promote lead generation content as we did here for our career assessment called The Next Five:
5. Use Facebook Live videos to remind people to register.
Videos can be pretty time-intensive to create, not to mention intimidating. But you don’t necessarily have to pull together the time and resources to create a perfectly scripted and edited marketing video to leverage the power of video on Facebook — especially if you’re a small business.
Facebook Live is a feature that allows anyone to broadcast videos from their mobile device straight to their Facebook News Feed. The best part about these live videos is that they’re meant to be a little scrappier and more spontaneous than regular marketing videos — making them more authentic and personal.
So, get the conversation going about your lead generation offers by creating a live video to promote them. You might promote an event by showing the setup live, for example. Or, you might promote an offer by hosting an open Q&A on live video where you interact with Facebook commenters live and on camera.
Just like you’d do with your standard videos, add a verbal CTA to the video in addition to the text CTA. In a live video, though, you’ll want to repeat that CTA even more than you would with a pre-recorded video. Why? Because when you first start live streaming, you may have zero people watching. Even a few seconds in, you could only have a handful of viewers.
As people find your video on their News Feeds, they’ll join in — but that means you’ll want to repeat the CTA a few times to catch people up. You can also add a text CTA in the video’s description.
6. Pin posts that link to lead generation offers to the top of your feed.
Pinning a post to the top of your Page’s Timeline allows you to highlight and showcase what would otherwise be a typical post. It’ll stay at the top of your Timeline for up to seven days, after which it’ll return to the date it was published on your Page’s Timeline.
You can identify a pinned post by an unmistakable “pinned post” marker at the top of the post. Any post you decide to pin should be valuable to your audience and relevant to your online objectives.
Here’s an example from Apttus’ Facebook Page:

You can pin any type of post, from text to images to videos, even live videos. If you pin a Facebook Live video, that video will simply show up at the top of your profile with the whole recording, indicating that the Page “was live” at a certain point.
Here’s an example of what that looks like from Refinery29’s Facebook Page:

7. Add a CTA button to your Facebook Page.
Adding a relevant CTA button to your Facebook Page is a crucial lead generation tactic that no marketers will want to miss out on.
Back in late 2014, Facebook added a feature to its business Pages allowing users to place a simple call-to-action button at the top of their Facebook Pages. This button is simple but powerful, and it can help drive more traffic from your Facebook Page to your website — including landing pages, contact sheets, and other lead generation forms. You can learn how to install and use the Facebook CTA button here.
You’ll find you have 17 pre-made button options to choose from. These options include “Sign Up,” “Shop Now,” “Contact Us,” “Book Now,” “Use App,” Watch Video,” and “Play Game.”
Once you choose a button and link it to a page on your website, it’ll appear up at a fixed location right below your cover photo and to the right.
While some marketers choose a CTA and keep it the same for weeks and months at a time, consider taking your marketing game a step further and switching up that button — and the web page it links to — to match your team’s and business goals and the campaigns you’re running at the time.
For example, you might align the CTA with your cover photo design and a pinned post around a single campaign
8. Ask for input from your Facebook audience about your products.
You can feed two birds with one scone (as my colleague Carly Stec would say) by posting a status update asking for feedback on your products/services and then linking to a landing page where people try your tool for free.
You’ll encourage sign-ups by linking directly to the landing page, and your followers will love the opportunity to give their two cents.
The obvious risk here is that you’ll be opening up the floodgates for negative commenters, so be selective on the tools and products you post for feedback.
Make sure you’re posting something you’re proud of and ready to receive feedback for. You’ll also want to have at least one or two people prepared to respond to Facebook comments as they roll in — both the positive and the negative.
If you do receive negative feedback, respond as quickly as possible to show you care and prevent them from turning into something more serious. If you get complaints about the product, use the “customer is always right” approach and say you’re sorry.
You’ll get respect from other customers for being upfront. Share your appreciation for folks’ feedback. Finally, ask how you can help — and then actually help. Take notes on the feedback you get and send it to the people who can make things happen.
(This post contains more tips for dealing with negative comments on social media)
9. Run a contest or giveaway.
People love contests and giveaways. Not only are they fun, but they can also teach you a lot about your audience — all the while engaging them, growing your reach, driving traffic to your website, and (drum roll, please) generating leads.
Since your giveaway aims to generate leads, you’ll need to publish posts that include an attractive featured image or video, compelling and straightforward copy, and a link to your giveaway page where they can fill out their details into your lead forms.
Read this post to learn more about running successful social media contests.
(Before you start your Facebook contest, though, make sure you can run it legally by reading through their Page Guidelines. Facebook has cracked down on contests due to liability issues, so read through their strict rules ahead of time.)
Below is an example from Zeamo’s Facebook Page:
And here’s another example, this time from Yoplait. It promoted its contest using a video to get more visibility on folks’ News Feeds. And you can tell the contest was a success considering the amount of engagement the post received.
You could also extend your giveaways throughout other platforms like Instagram and Twitter.
10. Create a Facebook event page for your next webinar.
While sharing landing pages with dedicated content offerings are effective, webinars are another great format for capturing leads. While you can promote your webinar’s sign-up form by posting them to your business Timeline. Another way to spread the word is by creating a Facebook Event with a separate registration page on your website.
Once you invite someone to a Facebook Event, you can encourage them to register on a separate page, where they’ll become a lead. In terms of reaching new audiences, Facebook Events are also more visible than standard posts on the News Feed.
Facebook also added new features that help businesses promote their events and see how they’re performing. For example, you can create ads for the desktop and mobile News Feed that boost awareness of events and drive responses.
If you host events and webinars often, you can also use the Events tab on your Facebook page to share with your followers in a single view. That way, people visiting your page can scroll through your upcoming events and webinars. (If you don’t see the tab on your Page, click “Manage Tabs” at the bottom of your tabs and reorder them, so Events is one of the first to appear.) Read this blog post for more tips on hosting great webinars.
11. Run targeted ads to extend your content’s reach.
One of the best things Facebook can do for your business is to expand your reach to new audiences by running a targeted ad campaign for lead generation.
Thanks to Facebook’s very sophisticated targeting options, you create ads that target people based on their location, age, gender, interests — and even the things they do off Facebook.
There are three overarching formats for Facebook ads that I’ll cover here: boosted posts, right-hand column ads, and News Feed ads.
The main distinction here is the placement of the ad and the amount of writing and size of images they allow.
- Boosted Post: This is Facebook’s way of letting marketers turn otherwise regular Facebook posts into ads by “boosting” them. The post will show organically to some users, but to get better reach, the admin will press “boost” (shown only to admins, not to other users) to deliver to a larger number of fans and targets you can select ahead of time.
- Right-Hand Column Ads: This is the most traditional ad placement used to turn a user into a Facebook lead. The ad usually appears on the right side of a user’s News Feed. We often see less expensive clicks and conversions when using these ads, along with more advanced testing options.
- News Feed Ads: These appear directly in a user’s News Feed and look more like native advertising, although you can also add a small CTA button. They’re part of a tactic called “dark posts,” which means using News Feed-style ads that don’t get published to the News Feed of your Page. In our experience, these ads have a higher engagement rate than right-hand column ads (which makes your Page look super healthy), but they can also be more expensive.
While we won’t go too much more in-depth on Facebook advertising (download our Facebook advertising ebook if you want to learn more), here are two examples of Facebook ads in users’ News Feeds. This first one is a boosted post that targets people based on their Facebook connections:

This second one is a News Feed ad, which lets you add a CTA button to the post — in this case, “Sign Up.” These CTAs are only available for News Feed ads.

Whatever the kind of ads you want to create for lead generation, you can always use HubSpot’s ad software to manage your ads from Facebook and other social media channels within your HubSpot CRM.
12. Run lead ads to simplify the mobile signup process.
As if Facebook’s addition of CTA buttons to its link ads wasn’t exciting enough, it added an entirely new feature called lead ads in 2015, which lets users sign up for lead-generating offers and content without leaving Facebook.
Facebook created lead ads specifically to simplify the mobile sign-up process by creating instant forms that make it super easy for mobile users to fill out their contact details.
Why? Because the forms will auto-populate instead of mobile users having to pinch-and-zoom and type into tiny form fields. When you click on a lead ad, a form opens with your contact information automatically populated based on what you’ve shared with Facebook already, like name and email address.
Talk about solving for a form of friction. Of course, you can edit your contact information before you click “Submit.”
We won’t detail how to create lead ads here because we already have a guide that talks about how you can make them.
How do you extract the leads you get from lead ads? If you’re a HubSpot customer, you can integrate Facebook Lead Ads directly with your HubSpot account.
If you’re not a HubSpot customer, you can export a CSV straight from your Facebook Page, download them from Ads Manager or Power Editor, or request it directly through the API.
We hope you found these ideas for ways you can generate leads from Facebook helpful. Remember, though, that Facebook is constantly changing. While the ideas here are a solid start for success, nothing beats testing each strategy for your audience.
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Introducing Twitter Fleets: How to Use It to Boost Engagement
Following the success of Instagram Stories, Facebook Stories, Snapchat, and now LinkedIn Stories, Twitter has finally launched its own story feature.
It’s called Twitter Fleets.
Before rolling out the program to audiences and marketers worldwide, Twitter ran a pilot program in Brazil beginning in March 2020. Over the course of the year, more locations were added, and the feature went live for American users in November 2020.
But what exactly are Twitter Fleets and how can brands leverage this feature across their social marketing strategies? In this piece, we’ll walk you through everything you need to know about Twitter Fleets, including how they work, how to create your own Fleet, and how these Fleets can help jumpstart marketing efforts.
The Motivation Behind Twitter Fleets
Because Fleets disappear after 24 hours, just like Instagram Stories, Twitter says it’s aiming to see if its ephemeral content will promote deeper and more personal conversations on the platform.
To make Fleets even more “personal,” other users can’t retweet or share the link to them. Twitter users can only reply to Fleets via direct message.
When Twitter started its Fleets pilot, the company surveyed some of the first beta testers. As expected, most who used Fleets said they felt more comfortable publishing personal thoughts or opinions than they did when publishing standard tweets. This was because the users knew that this content would eventually disappear.
“We hope that those people who are not usually comfortable with Tweeting use Fleets to talk about the reflections that come to their head,” said Mo Al Adham, a Twitter product manager explained, in Twitter’s announcement.
Twitter Fleets also signifies yet another move social media platforms are making towards embracing ephemeral content.
While disappearing video, text, and Stories might’ve sounded like gimmicks back in the earlier days of social media, ephemeral content features are increasingly common in today’s online landscape.
Now that we’ve explained why Twitter created Fleets, let’s dive into exactly what they are and how to create them.
Fleets, or fleeting tweets, are similar to Instagram Stories. Like Instagram’s layout, Twitter users who have Fleets will see a bar with circular Story icons from each account above their Twitter feed.
From their homepage, a user can tap on a circular Fleet icon to see what an account posted in their Fleet’s area.
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Unlike tweets, the text, video, or photo published shows up in a vertical format, similar to Instagram Stories. But, if you like the Tweet format, you can also share one in a Fleet to draw more attention to it, as McDonald’s does below:
How to Create a Twitter Fleet
1. Log into your Twitter account on mobile.
First up? Log into your Twitter account on an iOS or Android device. Here’s why: Fleets aren’t supported on desktop devices. Just like Instagram and Facebook stories, this content is designed for mobile users and is published from mobile devices.
2. Locate your avatar in the top left-hand corner.
Next, locate your avatar — the picture of yourself or image you’ve chosen to represent yourself on Twitter. You’ll find this on the top, left-hand side of your Twitter feed.
3. Select the “Add” option.
Now click on the Add button to the left of the users you follow to get to the Fleets creation screen.
4. Create your content.
Now it’s time to create your content. Similar to other story platforms, Twitter Fleets offers a simple camera screen where you can take a picture, film a video, upload content from your camera roll, or create a Fleet with a basic background color and text comment.

5. Add text and descriptions.
Once you’ve designated your content, you can tap “Aa” to add text, the color icon to change the color of the text, or the ALT icon to add an alt-text description for those with screen readers.

6. Publish your Fleet.
When you’re done customizing, simply tap Fleet in the upper right-hand corner to publish what you’ve created.

Now that we know how to create a Fleet, let’s talk about how to share, delete, and reply them.
How to Share a Fleet
When it comes to sharing Fleets (and Tweets), you’ve got two options: Fleeting Tweets and Tweeting Fleets.
According to Twitter’s official help page, if you’d like to make one of your Tweets into a Fleet, simply tap on the share icon of any Tweet, then tap Share in Fleet. You can then resize and add text or reactions before sharing your Fleet.

If you’d like to Tweet a Fleet so it doesn’t disappear after 24 hours, simply tap the down arrow icon in your published Fleet, then select Tweet This and, finally, tap Tweet to Finish.

How to Delete a Fleet
To delete a Fleet before, start with the process listed above: Log into Twitter and then locate your avatar. All of your published Fleets should be located just to the right.
Then, find the Fleet you want to delete and select it, then tap on the downward arrow in the top right to access the popup menu. Lastly, select Delete Fleet to remove your Fleet.

How to Reply to a Fleet
Replying to a Fleet requires the use of direct messages — users can select your Fleets and send you DMs, or you can do the same for other Twitter Fleets.
How to Use Twitter Fleets for Business
1. Publishing Limited-Time Offers
Want to sell a lot of one product quickly? Or, offer a promotion to your most engaged Twitter followers? One great way to do both of these things could be using Fleets to promote temporary sales, offers, or coupon codes.
Since Fleets only last for 24 hours, users won’t be able to find the codes or promotions forever. That could mean that these audiences might feel a sense of urgency to make a purchase, use a given coupon code, or just visit your website to learn more about your product.
2. Hosting Daily Giveaways
Along with posting about short-term sales and coupon codes, Fleets — and other Story platforms — could be great places to promote giveaways. With a Story-like platform, you can include more text, video, and photos about the products you’re giving away and explain the rules of your giveaway within multiple pages.
While you can announce a giveaway in standard tweets, all of this information might have to be published in multiple posts or a thread due to Twitter’s character count limitations. And, because Twitter’s feed is so fast-paced, you’ll likely need to post more than once to get a large number of contest entries in a limited time.
With a platform like Fleets, you’ll not only be able to post multiple pages of tweets in the same Fleet story, but your content will also appear in the Fleets area above a user’s feed. This means that there’s less risk of your contest announcement being buried by tweets from other accounts.
Additionally, because Fleets and Stories only last for 24 hours, viewers might feel a sense of urgency. Like with coupons or sales, audiences might want to enter your contest, view your entire Story, or go to your website before the Fleet disappears.
To give you some added inspiration, here’s an example of a contest that a brand once ran on Instagram Stories:
3. Embracing Live Events on Social Media
Want to leverage live events or short-term news in your social media marketing strategy without it clogging up your Twitter profile? Consider covering the event with ephemeral content. That way, when the event is over, users focus back on your overall brand and business.
In this example below, the NBA’s Instagram Story featured coverage of the Toronto Raptors parade in Ontario, Canada. At this point in the Story, a Raptors team member took selfies with the rapper, Drake.
4. Interacting With Loyal Fans
While Twitter’s highly public platform already allows brands many opportunities to find and interact directly with fans, Fleets could also be a helpful tool for this.
On Instagram and Facebook Stories, you might regularly see content where brands ask users to DM them questions or content. Then, a brand might create a Story with user-generated quotes, images, or videos. This tactic makes users who participated feel like the brand cares about their thoughts. Meanwhile, an interactive Story like this allows other audiences to see that the brand appreciates its most engaged followers.
Aside from question-and-answer interactions, you could also go one step further by publishing Fleets with user-generated content from customers or fans. One brand that frequently does this on Instagram Stories and Facebook is Planet Fitness. In the story below, it highlights fitness journey photos sent to it by its actual customers:
Not only does this Story allow loyal Planet Fitness fans to contribute to the brand’s social media content, but it also allows prospects to see how real people have benefited from the gym’s services.
5. Offering Behind-the-Scenes Content
Most of us know that people love seeing behind-the-scenes content from celebrities, athletes, and influencers onInstagram Stories, Facebook Stories, and Snapchat. But, research shows that consumers also enjoy behind-the-scenes material from brands.
While tweets offer brands a platform to create quick well-worded posts or publish heavy-lift content, Fleets allow brands to show audiences behind-the-scenes content or insights that make them look more authentic and relatable. This is something we’ve seen brands frequently do on their temporary Instagram Stories.
In the Story below, the New England-based Caffe Nero highlights a Barista of the Year competition that it holds with its staff every year. The Story highlights how Caffe Nero baristas are dedicated to serving customers and it shows off an authentic piece of the restaurant’s company culture that many customers might not know about.
5. Informing Audiences About Complex Industry Topics
When you craft a tweet, you need to sum up your message in 280 characters or start a thread. But with Fleets or other social media Stories, you can add further information or insight with photos, videos, or multiple pages of text.
This could allow brands to offer Twitter users a stronger variation of valuable, easy-to-create content that isn’t limited to tiny tweets, pricey marketing videos, or time-consuming live streams.
Here’s an example of how HubSpot discusses more complex industry topics via Instagram Stories. While you might not be able to add the same level of imagery to Fleets content, you could potentially leverage multiple pages of text in a similar way.
Navigating Ephemeral Content
Can content that disappears really leave an impression? Well, if Snapchat, Instagram, Facebook, LinkedIn, and Twitter have taught us anything — the answer to that question is, “Yes!”
While ephemeral content — like Fleets — is a new and exciting opportunity, it does take creativity and brainstorming to create content that will grab your audience in a memorable way.
To get better acquainted with key ephemeral content tips and strategies, check out this introduction to the content type. Then, learn more about how major brands are leveraging current ephemeral platforms like Instagram Stories, Facebook Stories, and Snapchat.
Editor’s Note: This blog post was originally published to cover the Twitter Fleets pilot in May 2020, but was updated for comprehensiveness and freshness.
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How to Get to Know Your Email Subscribers, According to Research
One of the first things I do every day is check my email. And I’m not the only one.
Did you know that roughly 80% of marketers have reported an increase in email engagement in 2020?
And that the number of global email users is set to grow to 4.48 billion users by 2024?
Additionally, email marketing has the highest return on investment for small businesses and is the second most effective medium for building brand awareness.
Wow. Those stats alone serve as a reminder that email marketing is not a thing of the past. It’s continuing to grow and is a major way that brands learn about and engage with their customers.
As the adage goes, email marketing is about sending the right message to the right people at the right time.
But, how do you do that?
In this post, let’s review the top strategies you can use to get to know your email subscribers according to research.
1. Use analytics.
A great way to learn about your current email subscribers is to dive into your analytics. Find out what emails perform best. Is there a pattern? What topics is your audience most interested in?
What emails do they engage with the most? What day/time are your open rates higher?
Analytics can help you figure all of this out so you can be in touch with and provide content that your audience wants.
Cynthia Price at Litmus says, “If emails could talk, you could learn a lot about your subscribers. Oh, wait. They do. Open rates, click-through rates, and other standard email metrics all give you signals. They’re interested. They’re not. They’re done.”
But how do you optimize other things like templates? Or apply what you learn in your email program to other channels?
Price explains, “With analytics that go beyond opens and clicks. When you know which email clients your subscribers use, you can optimize the experience for them. For example, what if the majority of your subscribers are on mobile and using Dark Mode? You’ll want to incorporate that into your design strategy and QA & testing process. Or let’s say you know an email has a high forward or print rate. You might have a possible viral piece of content on your hands. Don’t miss out on insights like these—see what your subscribers are telling you.”
Ultimately, monitoring your metrics will help you identify what your audience is interested in.
2. Participate in social media listening.
Did you know that 37% of consumers find purchase inspiration from their social media channels?
Paying attention to what your audience is doing on social media will help you learn more about your consumers so you can understand the content that they want to see.
Think, “What are they interacting with on social media? What type of information are they looking for?”
With this information, you can learn what content your audience really enjoys.
3. Send polls.
This might seem a little too straightforward, but honestly, the best way to learn about someone is to ask them questions.
Send out polls in your emails and learn about your audience.
For HubSpot’s Service Blog, the daily email newsletter includes a question of the day. This helps us learn more about our audience on a regular basis.
4. Conduct A/B testing.
A/B testing is one of the most reliable ways to learn what type of email content your email subscribers react well to.
In fact, companies that A/B test every email see email marketing returns that are 37% higher than those of brands that never include A/B tests.
You can use A/B testing to see what types of subject lines work best, what type of email copy, and more.
Price says, “You can optimize content by A/B testing like 90% of marketers. Or personalize to deepen engagement. Birthday emails are said to get 3.42 times the revenue of a standard promotional email.”
5. Segment your lists.
Segmenting your email list when you learn more information about your audience will help you send better, personalized emails.
Emails that have personalized subject lines are 26% more likely to be opened and marketers have found a 760% increase in email revenue from segmented campaigns.
Essentially, email segmentation can help you increase open rates and improve click-through rates.
When you go to segment your list, segment by how people found your page. What were they signing up for? For instance, someone who purchased a product and someone who downloaded a specific lead magnet will be interested in different email newsletters.
You might segment your list by people who want to learn about blog posts and those who are interested in sales information.
Additionally, you can segment by location. Or maybe even open rate — send emails to your most engaged subscribers.
This will help you send the right emails to the right people.
6. Do buyer persona research.
If you don’t have a buyer persona, you might consider creating one. This will help you understand your subscriber’s problems, goals, challenges, values, demographic information, and more.
Conducting buyer persona research will mean that you’ll interview customers and learn about their preferences. Then, create a fictionalized version of your customers based on real data. This is another reason why it’s so important to use your analytics to learn more about your subscribers.
7. Try new things.
Getting to know your email subscribers can be a fun way to experiment with email marketing. Try new things and see what your audience responds to. You can try different types of content, different rich media, or different subject lines.
With email marketing on the rise, it’s important to optimize your strategies. You need to really know your email subscribers to reap the benefits of email marketing.
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3 Easy Steps to Build Your Brand Promise [+10 examples]
If you’re a decent human being, you always honor a pinky promise.
For the uninitiated, a pinky promise is usually between two people and it holds more weight than a spit shake, legal contract, verbal agreement, and “I swear on my [insert family member]” statements combined. It’s part of our social contract – once it’s been agreed upon, it cannot be broken.
A brand promise is the scaled, commercial version of the pinky promise, with the brand holding up one finger and its target audience holding up the other.
Except, in this case, breaking it won’t just ruin your reputation, it can impact your revenue.
Let’s talk about how to create a brand promise and see examples from popular brands.
What is a brand promise?
A brand promise reveals what consumers can expect from a brand across all touchpoints. It serves as a company’s foundational value and informs every aspect of the company, from its messaging to its customer service.
Your brand promise should be central to your company, something that remains constant as it grows and evolves.
Not every brand promise is explicit. In many cases, it’s more of an internal mantra that’s shared with employees, investors, and partners. However, when you have built a strong brand identity and clear messaging, your brand promise can be assumed by your target audience.
There’s often some confusion between a brand promise and a tagline, so let’s break it down.

While it can be just as short as a tagline, a brand promise tells consumers, “Hey, this is what you’ll find every time you interact with our brand.”
So, why have one? Well, a brand promise:
- Helps internal and external stakeholders know what to expect from you.
- Gains consumer trust.
- Serves as the foundation from which you build out how your company operates from a consumer interaction perspective.
One thing to note about a brand promise, it is a promise after all. So when you break it, it can affect your reputation and your revenue.
For instance, let’s say your brand promise is something like “Innovation at every turn,” and your company hasn’t come out with something new and fresh in the last five years, that can deter potential consumers.
Here are the most common types of brand promises:
- Emotional: A promise appealing to emotion.
- Action-based: A promise tied to a specific action.
- Social: A promise based on ethical or social responsibility.
How to Build a Brand Promise
1. Focus on your audience.
Your brand promise outlines your commitment to your audience. So, to figure out what your promise should be, your first step is determining what your audience wants from you.
It goes beyond a specific product or service, it’s more specific to the experience you’re providing.
For instance, Planet Fitness‘s brand promise is based on people’s reluctance to join the gym for fear of judgment and embarrassment. The brand, in response, promises to create an environment that encourages people at all fitness levels to go to the gym and feel comfortable working out.
Another goal of your brand promise is to set you apart from your competitors. What makes you unique, is it your customer service, your product, your mission, your values? Use that to offer a promise that’s distinctive.
In Planet Fitness’ case, the brand did something no one else had done: Address the problem with the gym environment, not its users.
2. Think about your customer touchpoints.
With your brand promise, you’re guaranteeing something to your customers.
As such, place yourself in the shoes of your consumers and envision how you want those interactions to go. Is there a specific feeling involved? What do they have to gain?
Once you put those into words, you’ll be able to craft a brand promise that reflects the experience you want to promote.
3. Keep it simple, unique, and inspiring.
Your brand promise should be clear and to the point, something you can say in one sentence. It won’t necessarily be as fun as a tagline, but it should definitely inspire trust and confidence.
If you can’t articulate your promise in this way, perhaps you haven’t fully fleshed out your brand’s purpose. If that’s the case, start by asking yourself these questions:
- What should my customers expect from me?
- What does my company stand for?
- What makes us unique?
Brand Promise Examples
Keep in mind that some of these examples of brand promises are assumed and some have been shared by the companies. Use them as inspiration when crafting your own.
- HubSpot – Help millions of companies grow better.
- Nike – Inspire every athlete in the world.
- Apple – Think differently.
- Starbucks – To inspire and nurture the human spirit – one person, one cup, one neighborhood at a time.
- Coca-Cola – Refresh the world in mind, body, and spirit, and inspire moments of optimism.
- Anima Iris – Feel empowered and emboldened.
- Telfar – Redefine luxury as accessible and inclusive.
- Tru Colour – Celebrate our differences.
- Noirbnb – Create a safe space for POC to travel and discover new adventures.
- Pur Home Clean – Change the way you think about cleaning.
What’s common across all of these promises is that they never refer to a particular offering or numerical goal. Instead, they are statements that encompass the brand’s broader purpose.
Brand Promise Template
There isn’t an exact formula to create your brand promise. However, we have mentioned that it is a blend of a few things that make up your company. So here’s a formula you can use to create your promise:
Positioning + Vision + Value Proposition = Your Brand Promise
Write your answers down and start blending these concepts together into one succinct idea.
Crafting your brand promise should be a top priority when developing your identity. Without this core message, you will likely struggle to develop your brand identity and strong messaging to connect with your target audience.
As with everything, expect to have a few iterations. You won’t always have the answer right away.
It may take a few sessions to flesh it out and that’s OK. Because once you have it, it will become ingrained both internally and externally as your company grows.
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10 Outdated YouTube Marketing Tactics to Drop, According to HubSpot Video Managers
When YouTube first launched, I was in 6th grade and all my friends were creating funny videos to upload.
See, back in the day, YouTube was mainly used for teens to upload funny, entertaining videos. Anyone else remember Smosh and Fred?
I’m aging myself, but I digress.
Back then, using YouTube for business and marketing was a new concept. Now, more than 15 years later, it’s entirely different. Brands and businesses use Youtube to engage and connect with their audience.
For marketers, this means your YouTube strategy needs to have evolved from the beginning days of the social platform. If you haven’t and are still using old YouTube strategies, you won’t benefit from having a channel.
Let’s review the top outdated YouTube strategies that you need to abandon and what you should do instead.
1. Focusing on selling products rather than helping your audience.
While YouTube might have been a place for entertainment before, it’s now also a place for people to learn new skills and conduct research.
Nelson Chacon, the principal marketing manager of YouTube at HubSpot, says, “Don’t sell, help. Users on YouTube like to be educated and not sold to.”
When businesses first started using social media sites, one of the older marketing tactics was to sell, sell, sell.
But users don’t want to be sold to. They want help. If they go to your business’s YouTube, they probably want information too.
The best way to abandon this strategy is to know what your audience needs help with. Think to yourself, “What does my audience want to learn from me?”
Then, create content that provides value.
Chacon explains, “Having a strategy to educate, empower, and provide some assistance can go a long way.”
2. Being robotic instead of human.
I don’t know about you, but I’ve seen a lot of businesses put out content that sounds robotic. It doesn’t sound human and it’s hard to pay attention to. In fact, I’d even say it’s not interesting and it’s not apparent why it’s useful to me.
That’s why Chacon recommends being human in your videos instead. He says, “YouTube is a very organic platform where people like and trust creators even more than corporations. This can be reflected in the content you make and the interactions you have with your audience.”
All the content you create for your marketing team should be helpful, human, and provide value to your audience.
3. Neglecting your audience.
Another outdated YouTube strategy is to neglect your audience. Some businesses have a bad habit of just putting out video content and not responding to comments or engaging with their viewers.
Additionally, many businesses don’t use social listening to understand what content their audience wants to see or what they’re paying attention to.
This isn’t going to help marketers.
Instead, Chacon recommends engaging and interacting with your audience. He says, “Users on YouTube like interacting with creators. Keeping up with your social listening and monitoring is vital for success.”
4. Not optimizing your videos.
When YouTube was created, SEO and optimization were fairly new concepts. Additionally, the industry (as is still true today) was constantly evolving.
That’s why many creators and businesses didn’t know they should optimize their videos. Nowadays, to optimize your videos you should pay attention to what your audience is searching for and add those keywords in your title and description.
Additionally, mentioning keywords in the video and adding CTAs are two great ways to keep your audience engaged with your content.
To up-level your YouTube channel, you should dive in and understand how you can optimize your videos for success on YouTube.
5. Not using influencers.
Am I the only one who remembers a time before influencers?
While the job of social media content creator was new back in the day, it’s not anymore and it’s not going anywhere.
That’s why companies should lean into it and use influencers that have a similar audience. On YouTube, a great way to use influencers is to find other content creators, collaborate on videos, and engage with them on their channels.
6. Not being consistent.
A great piece of general life advice is to be consistent. With marketing and YouTube strategy, it’s no different.
Being consistent is how your audience will build a relationship with your brand. Without consistency, then the relationship will be stilted and it won’t feel organic or natural.
Posting consistent content and engaging with your audience is the best way to find success on YouTube.
7. Relying on solely organic rather than promotion as well.
Of course, organic traffic and views are very important to your YouTube strategy. However, it’s important to use multiple channels to direct traffic to your channel.
A great way to do this is to cross-promote content to help your audience find your videos. However, this doesn’t mean you should just post a link on your Facebook or Instagram page.
Users don’t like when they see a social media page that’s sole purpose is to promote other content. Plus, this content gets little engagement.
What you should do is naturally find ways to cross-promote content. For instance, you could conduct a poll on your Instagram stories, and then include a swipe-up link to your YouTube video.
8. Not using analytics.
Not using analytics is one of the biggest outdated strategies that you need to drop. It’s vital to keep track of your success and measure what videos perform well and which ones don’t.
With analytics, you can find out when your audience is online, what they’re interested in, how long they watch your videos, etc.
Finding the “best time” to post shouldn’t be the goal anymore. Now the goal is finding the best time for your audience specifically.
9. Faking likes and comments.
I’m not sure if people still do this, but I remember this being a big strategy that companies were doing when I was younger.
So much so that most people in my generation don’t trust likes, comments, or even followers/subscriber counts.
Any younger generation that has grown up with social media, like millennials and Gen Z, will notice and quickly unfollow or unsubscribe if they notice these strategies.
That’s why you shouldn’t use auto-engagement bots, mass follow accounts only to unfollow the next day, or mass comment on videos asking for a follow.
This will hurt your reputation, could get you banned from social media sites, and your analytics won’t be trustworthy.
Plus, you won’t be building a relationship with your audience, which is the point. The point in these sites is to build a relationship so people are encouraged to purchase from you. If you don’t build a relationship with your audience, your vanity metrics don’t mean anything.
Instead, you should only follow legitimate accounts that are relevant to your brand. This way, you can actually increase brand awareness, build trust with your audience, and eventually generate revenue.
10. Using the wrong social media sites to promote your videos.
While it’s important to cross-promote your content, it doesn’t help to promote on a social media site that your audience isn’t on.
For instance, if your primary audience isn’t on Snapchat or Instagram, cross-promoting there won’t help build your traffic.
That’s why your social media strategy and YouTube strategy need to be reviewed every year. It’s important to align your strategy with the sites that your audience is active on.
While Gen Z and millennials turn to Instagram, only millennials or older generations really use Facebook as their main social media site. Older generations tend not to be on other sites like Snapchat.
Ultimately, YouTube is an amazing platform to use to connect with your audience. And it’s still growing in popularity. That’s why it’s important to update your YouTube strategies and drop the outdated techniques above.
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12 of the Best Facebook Post Ideas for Facebook Lead Generation
Most marketers know that Facebook is more than just another social media platform. It’s an essential business tool for companies of every size and industry.
With a daily active user base of over 1.8 billion (98.3% or 1.73 billion of which are on mobile alone), you know Facebook can help you reach new audiences you may otherwise have been unable to get.
Facebook can also help you get found more easily in search, create a community around your business, promote the content you create, and develop a strong brand identity.
But what about using Facebook for lead generation?
Attracting new leads using Facebook — leads that might eventually turn into paying customers — is one of the most intriguing reasons to use Facebook marketing. However, many marketers still fail to use Facebook to source leads. You’d be losing out on reaching thousands or millions of potential customers if you’re one such marketer.
Even if you’re currently generating leads on Facebook, we all could probably use a little boost in our lead generation efforts. And that’s why we created this guide.
To make sure we’re all on the same page, let’s start with what a lead is (and isn’t) and the two types of leads you can generate on Facebook.
What is a Facebook lead?
A lead is a person who has indicated an interest in your company’s product or services by giving you their information in some way. A lead can show interest in various ways: by filling out a form to download an ebook, requesting a demo, or completing an online survey.
Unfortunately, simply liking a status update, photo, or video on your Facebook page doesn’t qualify someone to become a Facebook lead. That type of action doesn’t indicate interest in your company or product/services, as it’s possible they just liked your post because it had a cute puppy in it, you know?
Below, let’s review the two types of leads you can capture on Facebook and what their differences are.
The 2 Types of Leads You Can Capture on Facebook
There are two types of leads you can generate on Facebook: direct and indirect leads.
Don't miss this live virtual event with Facebook and HubSpot on how to grow your business faster than ever with Facebook.
Direct Leads
A direct Facebook lead is generated by sharing content that links directly back to a lead form on your website. Visitors then share information in exchange for an offer — whether an ebook, coupon, infographic, or any other piece of content. This form is typically on a landing page dedicated to that specific offer.
Indirect Leads
Indirect leads are generated by using Facebook on the path to conversion. For example, if you share a blog post containing a call-to-action to a landing page at the bottom of the post, your initial Facebook share indirectly leads visitors to that landing page.
While directly promoting landing pages is an instant gratifier of leads generated, providing relevant content without a form makes your Facebook presence a friendlier home for content that your target audience will want to come back for again and again.
Let’s look at few ways to generate both indirect and direct leads in the section below.
How to Generate Leads on Facebook
Lead Ads
Lead ads are arguably the most popular tool used on Facebook to generate leads. These are posts that are sponsored by your business and they appear on your audience’s News Feeds, Stories, Marketplace, and more. These ads target Facebook users who are most likely to be interested in your company based on the behaviors they display both on Facebook and off. Once a user clicks on a lead ad, they’re prompted to fill out a form and submit contact information to your company.
Facebook Posts
Your Facebook posts are probably what got your audience’s attention in the first place. These can be one-off posts or a dedicated campaign that points viewers back to your website or Facebook page. You can include a link to a form within the actual post, or direct users to a landing page where they can submit their information.
Facebook Messenger
Facebook Messenger is like a built-in live chat feature for your Facebook Page. Users can reach out to you in a private 1:1 conversation and ask questions about your brand and its products.
Don’t have the time to manage a live chat channel 24/7? No problem. You can install a bot on your page to respond to customer inquiries.
Whether it’s a bot or a person, your team can use Facebook Messenger to direct interested visitors to your website and landing pages so they can convert from prospects to leads.
Facebook Events
Does your company host an annual networking event? Perhaps has a charity or a fundraiser that users can donate to? Share it on Facebook.
You can use the Events tool to create dedicated pages for your upcoming events. Your audience can sign up, fill out forms, and become leads all while registering for your event in one place.
Facebook Live Video
If you’re looking for a more spontaneous approach to lead generation, you might want to try Facebook Live Video. Live Video creates a real-time, public stream that your audience can watch on their News Feed. Viewers react and comment on your video as it’s running and you can use this platform as a way to direct prospects to your marketing content.
For example, if you’re partnering with a local celebrity for an upcoming road race, you might ask them to “Go Live” on Facebook and show your followers what they’re doing to prepare for the race. Not only does this give people a behind-the-scenes look at the race prep, but it also gets the word out about your event.
When you’re video is over, the recording is still available on your Facebook page. That way, people who may have missed the live version can catch the recording later on.
Photo Albums
Keeping with our road race example, let’s your race when off without a hitch and it was a massive success. Your marketing team was there the entire time taking photos and capturing the most exciting moments from the day.
But, the marketing team wasn’t just taking photos for fun. They’re planning to repurpose those images as lead generation content on your Facebook page.
How? For starters, they can post a photo album on your company’s Timeline. This album would show followers how much fun and excitement there was at your race and it would motivate people to sign up for your next one. All you have to do now is include a link to your website in the comments, and you’ll be generating new leads in no time.
These are just a few ideas for leveraging Facebook for lead generation. Read on for some more ways you can use this platform to generate leads for your business.
12 Ways to Generate Leads on Facebook
Now, let’s dive into some ways you can capture leads, whether they are direct or indirect.
1. Post landing pages for offers directly to Facebook.
One of the best lead generation ideas on Facebook is sending people directly to a landing page containing your offer. (If you don’t have many lead-generating offers yet, read this blog post for ideas.)
When you do this, make sure the offer has a compelling featured image that’s getting pulled into the Facebook post. To ensure Facebook pulls the right image from your blog post into your Facebook posts, you’ll need to optimize the image size and add the proper open graph tags to your website, which you can learn how to do here.
You’ll also want to make sure it’s clear to the reader where you’re sending them. If they think they’re clicking into a blog post and find themselves needing to fill out a form, they could get confused or frustrated.
Use phrases like “Download your ebook” or “Get your cheat sheet” to indicate where you’re sending them and the action they need to take.
Here’s an example from Sprout Social’s Facebook Page, which contains a “Download this toolkit” CTA.
In addition to using clear language, you may want to nix the stock photo from that image in favor of your custom image. Even the least design-savvy of marketers can easily create a custom image in PowerPoint or Canva that includes the name of the offer, just like we did in the example below. (Click here to browse through and download our collection of 100 free social media image templates.)
2. Post the blog posts that generate the most leads.
Another way of generating leads from your content is to pick and post the blog posts that generate the most leads. (Learn how to do a blog lead generation analysis here.)
The topic and title of the blog post will intrigue your audience to click and read, and then they’ll find a CTA within that post — preferably high up, near the intro — to either a solution to a problem they’re having or to something they want to learn more about.
Pro Tip: Our social media managers have found they can generate more leads from Facebook by posting blog posts containing anchor text CTAs in the introduction. If you aren’t using anchor text CTAs yet, you may want to read up on the study we did on anchor text CTAs and consider adopting the process yourself. In every post we tracked for that study, the anchor text CTA was responsible for between 47% and 93% of a post’s leads.
Here’s an example of a post from our Facebook page linking to a blog post that includes an anchor text CTA in the introduction:
And here’s that anchor text CTA, indicated by the red arrow. The blog post has a pop-up that prompts readers to download a free report containing more social media stats.
3. Include links to landing pages in your image captions.
Most marketers understand the importance of using visuals like images and videos in their Facebook strategy. For example, Facebook posts with images see a higher engagement rate when compared to those without images.
To turn these higher engagement rates into lead generation opportunities, consider including links to your website in the descriptions for your images — especially your profile picture and cover photo descriptions.
Whether it’s to a blog post, a piece of lead gen content, or just an “About Us” page, links help your audience get to know your company better. And the descriptions of your profile picture and cover photo are prime real estate to do it. That way, any time people view your cover photo directly, they can access the download link.
Make sure you shorten your links and add UTM codes so you can track clicks on them. Shortening and tracking features are available in the HubSpot Marketing Platform and with tools like Bitly.
Here’s an example from Social Media Examiner’s Facebook Page:
4. Use videos to promote lead generation offers.
Facebook’s organic reach dropped to around 5.2% in 2020, a massive dip from 52% in 2016, thanks to the tweaks in Facebook’s algorithm.
Without creating a Facebook ad, it’s almost impossible for your audience to see your content. To get as much engagement as possible, marketers have turned to videos.
Why? For starters, Facebook’s algorithm favors video content. As a result, video posts have an average engagement rate of 0.26%, which is higher than engagement rates of other post types.
So, if you’re trying to increase your lead generation efforts on Facebook, you’ll want to start using videos on your Facebook page to introduce and promote your content, whether they’re offers, events, courses, or something else.
In addition to the text CTA that you can add in the video’s description, you can also include a verbal CTA to “register” or “download,” both earlier in the video and at the very end.
Check out how L.L. Bean used a video to encourage sign-ups for its course:
Here’s another example from us here at HubSpot, in which we used a how-to video to introduce a gated offer:
We’ve also created videos specifically to promote lead generation content as we did here for our career assessment called The Next Five:
5. Use Facebook Live videos to remind people to register.
Videos can be pretty time-intensive to create, not to mention intimidating. But you don’t necessarily have to pull together the time and resources to create a perfectly scripted and edited marketing video to leverage the power of video on Facebook — especially if you’re a small business.
Facebook Live is a feature that allows anyone to broadcast videos from their mobile device straight to their Facebook News Feed. The best part about these live videos is that they’re meant to be a little scrappier and more spontaneous than regular marketing videos — making them more authentic and personal.
So, get the conversation going about your lead generation offers by creating a live video to promote them. You might promote an event by showing the setup live, for example. Or, you might promote an offer by hosting an open Q&A on live video where you interact with Facebook commenters live and on camera.
Just like you’d do with your standard videos, add a verbal CTA to the video in addition to the text CTA. In a live video, though, you’ll want to repeat that CTA even more than you would with a pre-recorded video. Why? Because when you first start live streaming, you may have zero people watching. Even a few seconds in, you could only have a handful of viewers.
As people find your video on their News Feeds, they’ll join in — but that means you’ll want to repeat the CTA a few times to catch people up. You can also add a text CTA in the video’s description.
6. Pin posts that link to lead generation offers to the top of your feed.
Pinning a post to the top of your Page’s Timeline allows you to highlight and showcase what would otherwise be a typical post. It’ll stay at the top of your Timeline for up to seven days, after which it’ll return to the date it was published on your Page’s Timeline.
You can identify a pinned post by an unmistakable “pinned post” marker at the top of the post. Any post you decide to pin should be valuable to your audience and relevant to your online objectives.
Here’s an example from Apttus’ Facebook Page:

You can pin any type of post, from text to images to videos, even live videos. If you pin a Facebook Live video, that video will simply show up at the top of your profile with the whole recording, indicating that the Page “was live” at a certain point.
Here’s an example of what that looks like from Refinery29’s Facebook Page:

7. Add a CTA button to your Facebook Page.
Adding a relevant CTA button to your Facebook Page is a crucial lead generation tactic that no marketers will want to miss out on.
Back in late 2014, Facebook added a feature to its business Pages allowing users to place a simple call-to-action button at the top of their Facebook Pages. This button is simple but powerful, and it can help drive more traffic from your Facebook Page to your website — including landing pages, contact sheets, and other lead generation forms. You can learn how to install and use the Facebook CTA button here.
You’ll find you have 17 pre-made button options to choose from. These options include “Sign Up,” “Shop Now,” “Contact Us,” “Book Now,” “Use App,” Watch Video,” and “Play Game.”
Once you choose a button and link it to a page on your website, it’ll appear up at a fixed location right below your cover photo and to the right.
While some marketers choose a CTA and keep it the same for weeks and months at a time, consider taking your marketing game a step further and switching up that button — and the web page it links to — to match your team’s and business goals and the campaigns you’re running at the time.
For example, you might align the CTA with your cover photo design and a pinned post around a single campaign
8. Ask for input from your Facebook audience about your products.
You can feed two birds with one scone (as my colleague Carly Stec would say) by posting a status update asking for feedback on your products/services and then linking to a landing page where people try your tool for free.
You’ll encourage sign-ups by linking directly to the landing page, and your followers will love the opportunity to give their two cents.
The obvious risk here is that you’ll be opening up the floodgates for negative commenters, so be selective on the tools and products you post for feedback.
Make sure you’re posting something you’re proud of and ready to receive feedback for. You’ll also want to have at least one or two people prepared to respond to Facebook comments as they roll in — both the positive and the negative.
If you do receive negative feedback, respond as quickly as possible to show you care and prevent them from turning into something more serious. If you get complaints about the product, use the “customer is always right” approach and say you’re sorry.
You’ll get respect from other customers for being upfront. Share your appreciation for folks’ feedback. Finally, ask how you can help — and then actually help. Take notes on the feedback you get and send it to the people who can make things happen.
(This post contains more tips for dealing with negative comments on social media)
9. Run a contest or giveaway.
People love contests and giveaways. Not only are they fun, but they can also teach you a lot about your audience — all the while engaging them, growing your reach, driving traffic to your website, and (drum roll, please) generating leads.
Since your giveaway aims to generate leads, you’ll need to publish posts that include an attractive featured image or video, compelling and straightforward copy, and a link to your giveaway page where they can fill out their details into your lead forms.
Read this post to learn more about running successful social media contests.
(Before you start your Facebook contest, though, make sure you can run it legally by reading through their Page Guidelines. Facebook has cracked down on contests due to liability issues, so read through their strict rules ahead of time.)
Below is an example from Zeamo’s Facebook Page:
And here’s another example, this time from Yoplait. It promoted its contest using a video to get more visibility on folks’ News Feeds. And you can tell the contest was a success considering the amount of engagement the post received.
You could also extend your giveaways throughout other platforms like Instagram and Twitter.
10. Create a Facebook event page for your next webinar.
While sharing landing pages with dedicated content offerings are effective, webinars are another great format for capturing leads. While you can promote your webinar’s sign-up form by posting them to your business Timeline. Another way to spread the word is by creating a Facebook Event with a separate registration page on your website.
Once you invite someone to a Facebook Event, you can encourage them to register on a separate page, where they’ll become a lead. In terms of reaching new audiences, Facebook Events are also more visible than standard posts on the News Feed.
Facebook also added new features that help businesses promote their events and see how they’re performing. For example, you can create ads for the desktop and mobile News Feed that boost awareness of events and drive responses.
If you host events and webinars often, you can also use the Events tab on your Facebook page to share with your followers in a single view. That way, people visiting your page can scroll through your upcoming events and webinars. (If you don’t see the tab on your Page, click “Manage Tabs” at the bottom of your tabs and reorder them, so Events is one of the first to appear.) Read this blog post for more tips on hosting great webinars.
11. Run targeted ads to extend your content’s reach.
One of the best things Facebook can do for your business is to expand your reach to new audiences by running a targeted ad campaign for lead generation.
Thanks to Facebook’s very sophisticated targeting options, you create ads that target people based on their location, age, gender, interests — and even the things they do off Facebook.
There are three overarching formats for Facebook ads that I’ll cover here: boosted posts, right-hand column ads, and News Feed ads.
The main distinction here is the placement of the ad and the amount of writing and size of images they allow.
- Boosted Post: This is Facebook’s way of letting marketers turn otherwise regular Facebook posts into ads by “boosting” them. The post will show organically to some users, but to get better reach, the admin will press “boost” (shown only to admins, not to other users) to deliver to a larger number of fans and targets you can select ahead of time.
- Right-Hand Column Ads: This is the most traditional ad placement used to turn a user into a Facebook lead. The ad usually appears on the right side of a user’s News Feed. We often see less expensive clicks and conversions when using these ads, along with more advanced testing options.
- News Feed Ads: These appear directly in a user’s News Feed and look more like native advertising, although you can also add a small CTA button. They’re part of a tactic called “dark posts,” which means using News Feed-style ads that don’t get published to the News Feed of your Page. In our experience, these ads have a higher engagement rate than right-hand column ads (which makes your Page look super healthy), but they can also be more expensive.
While we won’t go too much more in-depth on Facebook advertising (download our Facebook advertising ebook if you want to learn more), here are two examples of Facebook ads in users’ News Feeds. This first one is a boosted post that targets people based on their Facebook connections:

This second one is a News Feed ad, which lets you add a CTA button to the post — in this case, “Sign Up.” These CTAs are only available for News Feed ads.

Whatever the kind of ads you want to create for lead generation, you can always use HubSpot’s ad software to manage your ads from Facebook and other social media channels within your HubSpot CRM.
12. Run lead ads to simplify the mobile signup process.
As if Facebook’s addition of CTA buttons to its link ads wasn’t exciting enough, it added an entirely new feature called lead ads in 2015, which lets users sign up for lead-generating offers and content without leaving Facebook.
Facebook created lead ads specifically to simplify the mobile sign-up process by creating instant forms that make it super easy for mobile users to fill out their contact details.
Why? Because the forms will auto-populate instead of mobile users having to pinch-and-zoom and type into tiny form fields. When you click on a lead ad, a form opens with your contact information automatically populated based on what you’ve shared with Facebook already, like name and email address.
Talk about solving for a form of friction. Of course, you can edit your contact information before you click “Submit.”
We won’t detail how to create lead ads here because we already have a guide that talks about how you can make them.
How do you extract the leads you get from lead ads? If you’re a HubSpot customer, you can integrate Facebook Lead Ads directly with your HubSpot account.
If you’re not a HubSpot customer, you can export a CSV straight from your Facebook Page, download them from Ads Manager or Power Editor, or request it directly through the API.
We hope you found these ideas for ways you can generate leads from Facebook helpful. Remember, though, that Facebook is constantly changing. While the ideas here are a solid start for success, nothing beats testing each strategy for your audience.
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How to Make Your Emails More Interactive [Expert Tips + Examples]
As a Millennial, my experience with email has been quite interesting.
For a while, it’s where I received chain mail that I was forced to forward unless I wanted something terrible to happen to me or my family. Then, it was where I sent junk emails from brands I didn’t care about.
Today, I look forward to checking my email and hearing from my favorite brands on everything from the news and the marketing world to product launches and sales.
As this marketing channel continues to evolve, one thing users are looking for is interactivity. It makes emails more fun to read, and on the brand side, is a great way to convert users.
Let’s dive into how to use interactive elements in your emails and examples of brands getting it right.
So, why the push for interactive emails? Ashley Riordan, growth marketing manager at HubSpot says nowadays, users expect more.
“When you think about your own inbox – work or personal – the amount of emails we get in a day is a lot,” said Riordan. “Interactive emails, whether it’s a personalized element or multimedia feature, help attract readers’ attention, set your email out from the crowd, and cut through that noise.”
She suggests calling this era: email 2.0. Interesting email content isn’t enough – now it’s about taking it one step further to involve your audience in the emails they receive.
Studies show that consumers are welcoming this change, it’s marketers who are reluctant.
“91% of consumers want interactive content, but only 17% of marketers provide it,” said Megan Moller, director of content marketing at Litmus. “That could be a missed opportunity as competition for subscribers’ attention is at an all-time high, and marketers report seeing a 200% improvement in click-through rates when using interactivity.”
The possibilities are not exactly endless, but they’re pretty extensive. You can add interactivity in email by adding a form, faux video, embedded video, animated GIFs, or carousel.
However, Moller adds that you have to make sure these elements will work for your audience.
“Don’t just add them for interactivity’s sake. Not all email clients support interactivity – though there is growing support of AMP for email,” she added. “Discover what environments (email clients, devices, and more) your subscribers are on with a tool like Litmus Email Analytics, so you can know which interactive strategies are possible with your subscribers.”
3 Reasons to Create an Interactive Email Newsletter
We know interactive elements make emails more engaging and can increase your conversions. But when do you usually use them? Technically, you can use them anytime but here are some of the most popular ways to use interactive elements.
1. Highlight new product features.
Want to announce updates to your products or tease upcoming products? Why talk about it when you can just show it.
Look at this example from Canva.

The graphic design platform regularly sends out emails to subscribers to share new features. By adding a simple GIF like this, users can quickly understand the new feature and get excited about what they could create on the platform.
Here’s another great example from Later.

2. Tease an upcoming event or announcement.
Let’s say you’re preparing for a big sale or upcoming event, you can use interactive elements to create some buzz and anticipation around your offers.

Adidas created an awesome GIF in honor of Mother’s Day, which shows a woman running with her two children in some Adidas gear.
It’s a great illustration of how to use GIFs in emails to pull the reader in while staying within your brand’s visual identity.
3. Increase your email engagement.
Sometimes, you may not have anything special to promote, but you want to improve your metrics.
Perhaps your clickthrough or open rate is low, and you want to encourage your subscribers to participate. That’s a great reason to add some interactivity to your newsletter.

Take The Daily Carnage, a daily newsletter that covers all things marketing.
With every newsletter comes a question of the day that relates to a topic covered in the email. Once you submit your answers, you can see how other subscribers answered the question.
This accomplishes two things: It gets users engaged and excited about the content and it helps the team at Carney learn more about their audience.
Interactive Email Examples
GIFs

GIFS are the perfect middle point between images and videos.
A video can weigh down your email and make your loading speed slow. If you want to add some movement to your email but don’t want to go as far as embedding a video, GIFs are the way to go. Plus, they’re attention-grabby.
“Compared to a static image, GIFs are more eye-catching and therefore more click-catching,” said Riordan.
At HubSpot, we’ve had great success using them.
When sending out welcome messages for new contacts, we’ve found that emails featuring GIFs have a clickthrough rate that’s twice as high as emails without.
In addition to capturing subscribers’ attention, they also convert.
Quizzes

As we covered in the previous section with The Daily Canage, you can increase your newsletter’s engagement rate by including quizzes and polls.
At HubSpot, we saw a 5% increase in open rate and a jump in unique clicks after adding a “Question of The Day” poll to one of our newsletters.
Here’s how it works: Users have to answer today’s “Question of the Day” to see the poll results from yesterday’s question. This approach, says Marketing Manager at HubSpot Clint Fontanella, creates this cliffhanger effect that keeps users engaged.
“This was our most successful test because it gave readers something in exchange for nothing. It gave them information and a little excitement and competition, in exchange for them visiting our blog,” said Fontanella, who used to manage the Service Blog newsletter. “It also gave them a reason to come back every day. By participating in today’s question, they could see yesterday’s results.”
Countdown Timers
Want to get your audience excited about an upcoming event or sale? Consider countdown timers.

A countdown timer is a great way to create a sense of urgency and build anticipation. While this may require some HTML knowledge, it can be well worth the time.
In 2020, Riordan wanted to boost registrations and build some buzz around a webinar series. She ran a 50/50 test variation with one email including a countdown timer in the header image and another without.
The version with the countdown timer drove 30% more registrations.
A timer isn’t only useful for upcoming events or sales, you can use them for:
- Product or website launches
- Free trial notifications
- Milestone celebrations
Personalized Calculators
When we think of personalization in email, we usually think of adding the subscriber’s name in the subject line and email body. However, there are ways to take it one step further. 
This website grader by HubSpot, for instance, is an interactive tool that sends prospects a customized report of their website performance along with specific recommendations and resources for improvements.
This is a great lead generation tool that can bring you one step closer to turning a subscriber into a customer.
Interactive Email Design Dos and Don’ts
Do keep it to one interactive element per email.
While it may be tempting, make sure you don’t overdo it with your interactive elements. A good rule of thumb is one per email.
“Your email recipients will likely be drawn to the interactive element which is the goal, but also means that other parts of your email might be overlooked,” said Riordan. “Try to center your email around one interactive factor, whether that be a poll, video, or GIF.”
She adds, “You don’t want to compete for attention in your own email – the interactive part should be the main message.”
Don’t be afraid to experiment.
With any new strategy you implement, there will be a learning curve.
You may have to try out a few interactive elements before you figure out what works best. And even when you determine the right strategy, it may change depending on the type of email you’re sending and the goals you want to achieve.
For instance, let’s say you want to generate more sales for a product. You’ve tried embedding videos of satisfied customers and adding photos of positive reviews but it doesn’t yield positive results. Then, you find that creating lifestyle GIFs of the product increase conversions by 10%. You use that strategy from then on.
However, as your goals change, so will the methods you try. Be flexible and always be willing to test out various strategies.
Do prioritize accessibility.
As you incorporate interactivity into your email, don’t forget to keep accessibility in mind. This ensures that visually impaired, deaf, and hard-of-hearing users can enjoy your emails without any trouble.
Here are some tips to keep in mind:
- Include descriptive alt text in every image, GIF, or any interactive element.
- Use colors that contrast well. Use this tool to check if you’re on the right track.
- Design your email with “Dark Mode” in mind.
- Add captions and transcripts to your videos.
Interactive Email Templates
1. Litmus

Litmus makes email marketing easy.
The platform offers a ton of interactive features and tools that you can customize based on the viewport (i.e. device) and email service. This includes hover effects, animated PNGs, and dark mode targeting.
In addition, the platform works for small to midsize businesses as well as enterprise-level companies. Pricing ranges from $99/month to $199/month, with custom pricing available for larger-scale organizations.
2. MailChimp
MailChimp is one of the top email marketing platforms on the market, known for its user-friendly interface.
On the platform, you can find over 100 campaign templates designed by professionals. All you have to do is fill in the gaps and hit “send.”
You can use the drag-and-drop feature to add interactive elements anywhere in your email and even import custom HTML templates.
MailChimp offers a free version for those who are just getting started with email marketing and goes all the way up to $299/month.
3. Stripo

If you want to skip coding when creating your email newsletter, find the templates you need at Stripo.
All you have to do is head to the website, find a template you like and customize it. It integrates with over 60 email service providers, making it easy for you to transfer your design.
You can start using Stripo for free. To take advantage of their premium features, you must subscribe to a monthly or yearly plan for $10/month to $34/month.
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The Ultimate Guide to Infographics
Did you know that people retain 65% of the information they see, but only 10% of the information they hear?
Also, people follow directions 323% better with a combination of text and illustration than instructions without illustrations.
That’s why, as a marketer, it’s important to display information in a combination of visual and text, in an easy-to-consume way.
A great way to do that is through infographics.
If you’ve wanted to create and publish an infographic, you’ve come to the right place. I know you might be thinking, “I’m not a graphic designer” or “I’ve never made an infographic before.” But you’re not alone.
And that doesn’t mean it can’t be easy for you to learn.
In this post, we’ll take you through everything you need to know about infographics, from what they are to what kinds of infographics there are to how to promote an infographic once you’ve created it.
Table of Contents
- What is an infographic?
- Infographic Examples
- Infographic Dimensions
- Infographic Ideas and Topics
- Infographic Tips
- Infographic Templates
- How to Share an Infographic
Infographics typically use engaging visuals to quickly and clearly communicate what the graphic is about.
People use infographics because they can provide a quick overview of a topic, explain a complex process, and display data easily. Infographics are also great for comparing two opposing concepts or ideas.
As a marketer, you might’ve experienced the feeling of indecisiveness when you want to create a marketing asset for a campaign, but you’re not sure the best way to disseminate the information. Is your idea best suited to a blog post, YouTube video, or social media post? The great news is that for any medium, in any industry, you can use infographics in your marketing.
Infographic Examples
1. What is Guerilla Marketing, by Invite Referrals
Below is a great example of an infographic by Invite Referrals, which focuses on describing guerilla marketing. Instead of making a blog post or video, the company decided to explain, in detail, the concept of guerilla marketing in an infographic.
With an infographic, the information is easier to digest because it uses succinct copy and visuals to help get the point across.
Additionally, this infographic has a clear headline that communicates what it’s about, so readers can instantly tell what they’re going to get from reading it.
2. Small Business and Marketing, by SEO.com
This is another excellent example of an infographic because it uses a combination of data and visuals to give information on small business marketing.
The creator, SEO.com, also broke down the information into sections, so readers can easily scan the graphic and see what information they want quickly.
One of the ways this graphic excels is that it knows its buyer persona. SEO.com, a site to help marketers, made this infographic that directly targets small business owners and marketers.
3. Video Marketing, by Visual.ly
In this example, Visual.ly uses data and visuals to communicate why video marketing is important. Additionally, the company uses bright colors to attract attention. If someone is scrolling social media, the color and design might make them stop to see what the graphic is about. It pulls the reader in.
With an infographic, you can hook readers with the visual design and communicate an idea in a way that doesn’t take up too much of your audience’s time.
Again, the concise copy and visuals will help readers get interesting information right away. And this information is exactly what marketers might want to learn about.
4. Modern Marketer, by Get App
This is an excellent example of an infographic because it uses concise copy and engaging visuals to communicate information.
My favorite element of this infographic is how it’s visually easy to understand and you can see the hard and soft skills of being a modern marketer without needing to dive into the topics. This is a quick, easy-to-scan infographic, which is what marketers are looking for when they’re working.
5. Content Marketing, by Ditto Digital
Another great example of an infographic is by Ditto Digital. This infographic focuses on giving tips to content marketers. What I like about this example is that the copy is easier to read than a blog post on the same topic might be.
The copy is concise and the visual elements of headers and subheaders make it easier to read. Additionally, this is visually interesting and has several graphics to pull your attention.
Infographic Dimensions
So, now that you know what an infographic is and have seen some examples, you might be wondering how to get started with your own infographic.
Before you can jump into designing, it’s important to understand what size your infographic should be.
The answer is that it depends on where you’re going to promote it. Below are the most common places you might post an infographic with the recommended sizes:
- Facebook: 1200 x 628 pixels
- Pinterest: 600 x 900 pixels
- Website/Blog: 600 x 1800 pixels
- Twitter: 1200 x 675 pixels
- Instagram: 1080 x 1080 pixels
- LinkedIn: 1104 x 736 pixels
1. Comparison Infographics
A comparison infographic is an infographic that compares two ideas. Infographics are a great way to compare and contrast because you can visually see things side by side.
Below is an example of a comparison infographic which compares bad posture with good posture. Not only can you visually see the difference, but you can also read the copy which explains how posture can impact your health, feelings, communication, and appearance.
2. Marketing Infographics
A marketing infographic is a graphic whose main purpose is to build awareness for a brand and boost engagement.
With a marketing infographic, you can showcase business achievements, deliver news, display a new product or service, improve a course with handouts, drive interest on social media, show data, present quotes, summarize key points in a blog post, and more. The options are honestly endless.
Really, infographics can be used for anything. Whenever you’re thinking about creating a marketing asset, consider whether an infographic will help prove your point.
3. Process Infographics
A process infographic simplifies and explains the steps of a process in primarily visual terms.
Generally, it illustrates what happens during each step or phase with an intuitive layout that’s easy for the viewer to follow from start to finish.
A well-designed process infographic makes the concept you want to share more accessible and saves you and the audience time.
Below is an example of a process infographic which explains the process of mechanical recycling.
4. Timeline Infographics
A timeline infographic is a way to quickly communicate important information — from key dates in your company’s history to upcoming project milestones or predicted market trends.
This type of infographic is what you would use if you were planning a product launch for example. Or perhaps you want to communicate a timeline of your business achievements for your website.
Featured Resource: 8 Free Timeline Templates for Business
5. Statistical Infographics
A statistical infographic is a graphic whose main purpose is to show data and research. Let’s say that your company has first-party data about your industry. What better way to communicate that than with an infographic?
Now that we know what types of infographics there are, let’s give you a few tips on the process of creating one.
1. Find resources.
Before you start creating your own infographics, look for resources that can help you. This is particularly helpful if you aren’t working with a graphic designer.
For example, you can use PowerPoint templates or Canva templates. In fact, there’s really no shortage of design resources — charts, reports, and infographics. And, depending on your budget and needs, there are a plethora of options available, all of which have their pros, with very few cons.
2. Target your buyer personas.
When we went through the examples above, you might’ve noticed that I commented on infographics that correctly targeted their audience. With any marketing asset, it won’t accomplish what you want if it’s not created for the correct buyer persona.
Don’t forget what the purpose of marketing is: to deliver the right message to the right audience at the right time.
3. Keep it focused and simple.
Infographics are a great way to stay focused and use simple language to communicate a message.
The best messages are succinct and very specific to the audience. That’s why your infographics should be as focused and simple as possible.
As a marketer, it’s important to simplify your messaging whenever you can. Simple messages are easier to understand and retain.
4. Use visuals.
Of course, you can’t have a great infographic without visuals. In fact, the whole point of an infographic is to communicate a message with both text and visuals.
The goal of the visuals should be to hook the reader and make it easier to digest the information. And you don’t have to be a graphic designer to accomplish this.
In fact, you can use premade templates to make your life easier. Below let’s go over why templates are useful.
Infographic Templates
Infographics are a powerful tool for capturing the attention of your target audiences. In fact, businesses that publish infographics grow their traffic an average of 12% more than those that don’t.
The hard part, of course, is finding time and resources to create these infographics. That’s why HubSpot created fifteen fully customizable infographic templates that will give you the inspiration and foundation you need to build your own infographics right in PowerPoint or Illustrator.
Use these infographic templates to present data for your next meeting, promote an offer on social media, or in your next blog post. Visual information is becoming more and more popular — and now you have the resources to easily create this visual content.
Featured Resource: 15 Free Infographic Templates in Powerpoint (+5 Bonus Illustrator Templates)
1. Optimize your infographic for search engines.
Infographics don’t go viral by accident — even if you’ve got the best infographic in the world.
Instead, strategically promoting your infographic by identifying the right people and the right websites can get your infographic in front of thousands of people fast.
But before we do that, you’ll want to make sure to optimize your infographic for search engines. SEO won’t necessarily help your infographic go viral, but it’s extremely beneficial because it will help increase your search engine rankings (which means more free traffic to your website).
Check out this infographic by Backlinko to help guide you while you’re optimizing your infographic(s) for search engines:
2. Find websites and blogs that share similar infographics.
For example, if I had just published an infographic on email marketing, I would go to Google at type in: “Email marketing infographic.” What you’re looking for are websites and blogs that have published similar infographics made by other people.
After you’ve got a decent list of websites that you think will be willing to share your infographic, it’s time for some email outreach. First, start by identifying the authors from each of the websites that published similar infographics. You can usually find the author’s name in the article’s byline:
Once you’ve got a list of authors, use a tool like Viola Norbert or ContentMarketer.io to find email addresses so you can start sending personalized emails.
If you want to learn how the pros do email outreach, check out this article from Brian Dean at Backlinko. Part of that case study highlights the “Pre-Outreach” and “Content Roadshow” strategies he used to generate buzz for his content.
For example, check out Emil’s 2-step approach to email outreach. Instead of doing what most people do and asking for a backlink or share right away (1-step approach) here’s what he did:
And because he wasn’t being pushy, he gets responses like this from people asking to send his content over (2-step approach):
See the difference?
Now I’ll be the first to admit that email outreach is not the most exciting part about infographic marketing — but it’s crucial if you want to get more eyeballs on your work.
Plus, the long-term benefits from the relationships you’ll build with influencers and bloggers will become invaluable down the road.
3. Share infographic with the right bloggers and influencers.
The best tool to find these influencers is BuzzSumo. Just type in a topic or copy/paste a specific link to pull up content that is sorted by number of social media shares.
For example, if I were doing an infographic on gardening, I’d type in “gardening infographic” into BuzzSumo. Next, I would go through the results one by one and click “View Sharers” on any infographics that are similar to mine:
This will give you a list of the people who have shared that infographic, which is helpful because you can sort by number of followers to identify influencers with a large number of followers who have shared infographics that are similar to yours.
Like in the last step, find their email address and start reaching out one-by-one. Aside from Viola Norbert and ContentMarketer.io, another clever way to find someone’s email address is to subscribe to their blog — the welcome email and all future emails should come from an address that you can respond to.
As an alternative, if you can’t find someone’s email address, you can always use Twitter to reach out publicly:
Sam Hurley has hundreds of thousands of followers but still responded and shared content from Brian Downard:
See how he used the same 2-step outreach approach like the email example from above? He asked if they wanted to see it and then sent the link afterward.
Not being pushy is the key to getting responses and getting your content shared. You might also consider sending a friendly “thank you” note after an influencer shares your content to strengthen the relationship:
4. Submit your infographic to infographic directories.
These directories are basically websites that curate infographics for other people to see. And they are the perfect place to get your infographic discovered by people who might want to share it on their website.
Trouble is, there are dozens of these directories out there, so instead of manually doing each one by yourself, I recommend using Fivver to pay someone to do it for you. You don’t need to have someone submit your content to 50+ directories — just stick with the people who only add it to the top 10-30 infographic directories.
5. Promote through all your digital marketing channels.
Once you’ve added your infographic to the right directories, share it through all of your marketing channels:
- Share with your email lists
- Schedule multiple social media posts
- Paid ads / remarketing ads
- Add links to infographic on relevant website pages
- Share with industry partners
- Send to influencers/bloggers who’ve shared your content in the past
- Share with any brand or person you mentioned in your content
Infographics are a valuable resource that marketers can use to communicate with their audience in an easy-to-understand way. Next time you’re coming up with content, consider if an infographic is a better way to communicate your message.
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How to Find the Perfect GIF: 10 Must-Try Websites
Serving as snackable — and often laughable — bits of visual content, GIFs help us accurately convey our thoughts and feelings when we’re limited to virtual communication.
The trouble is, finding the perfect GIF by hunting through Google Image Search or that desktop folder of your favorites can take way more time than it’s worth.
Finding the right GIF doesn’t have to be a lengthy process, you just have to know where to look. To help, we’ve collected 10 awesome websites below that’ll help you find what you’re looking for quickly, without forcing you to lower your GIF standards.
(Or, want to create your very own GIF? Check out this tutorial to learn how to make an animated GIF in Photoshop.)
Note: Some of these websites might feature GIFs that are NSFW.
1. GIPHY
This is my go-to resource for GIF hunting. Launched by Alex Chung and Jace Cooke, GIPHY started out as a search engine for GIFs. They’ve grown GIPHY significantly by partnering with brands, introducing integrations, creating browser extensions, and much more. (To catch up on all of their expansion efforts, check out GIPHY Labs.)

The best part? Navigating the database of GIFs couldn’t be easier: Users can browse categories — Adjectives, Music, Nature, Science, etc. — or seek out a specific word or phrase using the search functionality.
2. Reddit
Reddit is like the mothership for GIFs: The community boasts not one, but several impressive GIF-related subreddits. Here are a few noteworthy ones:
While all of the different, categorized options make it easy for you to find what you need, many of these subreddits commit to a series of guidelines to refine their entries even further. For example, while “reaction gifs” and “analogy gifs” may sound pretty similar, there’s actually a difference according to the /r/reactiongif’s wiki page. Allow me to demonstrate…
Reaction GIF
I don’t know about you but when I find out payday is coming up I react like:
Analogy GIF
When I try answering emails before my coffee, I feel like:
As explained on the /r/reactiongif’s wiki page, “A reaction gif is a physical or emotional response that is captured in a .gif which you can link in response to someone or something on the Internet. A gif which is a metaphorical reaction to something does not qualify as a reaction gif. Generally speaking, most posts that use the term “How I Feel When” are analogy gifs.”
3. Tumblr
Tumblr is a huge blogging platform where GIFs are made and shared like crazy. Bloggers on this platform do an excellent job of pairing relevant GIFs with relatable scenarios. There’s plenty of blogs dedicated to sharing funny GIFs daily, but my favorite ones to share on a Monday would be in hashtags like #work-memes #workfromhome and more.
For instance:
We all know that feeling — right? (If not, then I must ask you, what’s it like to be perfect?)
Anyways, all you have to do is use the top search bar to lookup hashtags of the content you’re looking for, or follow some blog pages that are dedicated to uploading GIFs daily. GIFs featured on Tumblr are either handmade in Photoshop by the creators or sourced from different websites, and they’re pretty good about giving credit where credit is due.
4. Gfycat
Gfycat is another gallery with millions of GIFs to dive into. Not only is it one of the most popular GIF sites, but it has an easy Video-to-Gif creator tool to turn your favorite Twitter, Vimeo, and Twitch streams into your library of memes.
Navigate its selection of GIFs from the search bar or left menu, choosing from the latest “Trending” or “Explore” section to find different popular categories of GIFs or stickers.
And who would I be to share a site called “Gfycat” without an obligatory cat GIF?

5. Tenor
Tenor is a great way to throw a relatable GIF into any conversation, whether on your PC or iPhone.

Having funny GIFs at your fingertips is a great way to share a quick laugh with your friends and family. All you have to do is type in how you’re feeling on your phone’s keyboard and Tenor will automatically start populating tons of GIFs. Perfect for putting in your conversation with cousin Katy who still gets a kick out of watching America’s Funniest Home Videos.
6. Reaction GIFs
This site serves up an appropriate GIF for just about anything you’re thinking. Depending on what you’re searching for, there are several different ways to uncover a perfect match.
One way is to use the dropdown menus on the right side of the site. These menus allow users to surface GIFs that match a specific feeling (tired, confused, proud, etc.) or answer (yes, no, undecided, etc.). For example, a search for “excited” might surface something like this:
Users also have the option to search by galleries or tags. Galleries are organized into categories such as “OMG,” “Dance Party,” and “LOL,” but there’s plenty more tags to explore.
7. GIFbin
Here’s another stellar resource for uncovering GIFs.
On GIFbin, users can filter thumbnails by “Newest,” “Top Rated,” and “Most Viewed,” or by tags. The interesting thing about GIFbin’s tag system is that they are categorized by both name and count.
While the names are pretty standard search terms — animals, babies, sports, etc. — the count feature allows you to easily uncover terms with the highest volume of available GIFs. Check it out:

Or if you’ve got too much free time on your hands like me, click through the rabbit hole— I mean— “random GIF” button for endless fun.
8. Imgur
Ah yes, Imgur, the Reddit of GIF sites without all the text threads.
Imgur is an image hosting site that shares an array of funny or cool GIFs. It’s library is a mix between new uploads and even some of my favorites from the 2010s.

Search up any tags for all the funny movie edits, or whatever else you’re interested in via Imgur.
9. Imgflip
Imgflip is another extensive library of GIFs. There are a few ways to browse Imgflip content, as detailed on the website:
- Hot/Latest images on the homepage
- Use the Previous / Next / Random navigation on image pages
- Use the hotkeys as described on image pages
- Tag pages (such as cats)
- Meme pages such as Grumpy Cat, found on the meme templates page

If you like a little competition, you can create your own GIFs and earn a spot on the leaderboard. If your GIF gets upvoted enough, you can bask in the glory of making strangers on the internet laugh.
10. Gyazo
Last but not least, we have Gyazo. This website is a bit different from the others, but with this tool you can capture your PC screen (like a clip instead of a screenshot) and create GIFs out of them. Made to convert footage into GIFs quickly, it stores your library in your account, so you can link or download your favorite GIFs whenever you want.
As a different method to making your own GIFs, Gyazo makes it easy to create, store, and share your favorite GIFs with your favorite people.
For your viewing pleasure, enjoy some GIFception as I used Gyazo myself to make a GIF out of a video of someone using Gyazo to make a GIF.

Why You Should Use GIFs in a Business Setting
On a more serious note, GIFs are another form of visual content that can be used for both fun, and strategically for marketing. For businesses, they can be a tool to demonstrate company culture and drive more engagement by appealing to customers looking for authenticity.
Internal Use
On an internal level, exchanging GIFs in conversation or including them throughout presentations can help break up the monotony of day-to-day business.
Adding some level of quirkiness in meetings or seminars can keep employees more engaged and satisfied than otherwise. Plus, it never hurts to share a quick laugh in the office, as long as you don’t get too carried away.
External Use
55% of B2C content creators say that creating or sharing visual content is a big priority for them presently. Similar to videos or live recordings, using GIFs to convey ideas in a business setting offers viewers visuals that are more stimulating than text-only content.
For instance, when people hear information, they’re likely to remember only 10% of that information three days later. However, if a relevant image is paired with that same information, people retain 65% of the information three days later.
Also, using GIFs on social media accounts is a great way to catch the attention of potential customers. Whether it’s Instagram, Twitter, or a blogging platform, adding a visual like GIFs to your post can prove useful to a business.
The World is Your Image Library
There’s plenty of websites to choose from when it comes to finding some pretty cool GIFs. Whether you need to send one to your coworker’s birthday email chain, or make your brother, Trevor, laugh at the dinner table, we hope this list helps narrow down your search for the perfect GIF.
Editor’s note: This post was originally published in January 2016 and has been updated for comprehensiveness.
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