How to Build a Product Ecosystem Buyers Will Want to Be In
When I hear the word ecosystem, I think of my science class as a kid. Specifically, I remember having to choose an environmental ecosystem to do a project on. I chose the tundra ecosystem and talked about how the living and nonliving things in this climate worked together to survive the harsh, frozen, and typically snow-covered environment — none of them would make it without the value each element and organism provided.
You might be wondering why I’m telling you this story (a valid thought on your part, if that’s the case). Here’s my logic: An environmental ecosystem functions in a very similar way to a product ecosystem. A product ecosystem is when products can coexist in a way that’s beneficial for the customer (not to mention, brings in more revenue for the business).
In this post, we’ll take a look at successful product ecosystems and why buyers want to be a part of them.
Why is a product ecosystem valuable?
The process of building a successful product ecosystem is valuable for businesses for numerous reasons — product ecosystems work …
- To solve for all of the needs of your customers — which helps improve brand loyalty and advocacy.
- To boost revenue by making it easy for customers to expand their library of your products.
- To prevent your customers from having to invest in other products that are sold by your competitors and other brands.
- To make the lives of your customers easier by solving for a wide array of challenges within the system they’re already a part of.
- To create products that support each other and coexist in a way that makes them stronger and more useful for customers.
- To support the development of your product line over time by making updates that improve their ability to connect and work in tandem with each other.
- To offer a greater range of services for customers and, therefore, improve your chances of becoming known as an impactful player in your industry.
Next, consider an example of a successful ecosystem to gain a better understanding of the way in which they function.
Example of a Product Ecosystem
An example of a successful product ecosystem is the one Apple has created. Apple has a host of products that connect with each other to effectively and easily meet the technological needs of its target audience. Read the following potential scenario to see what I mean.
Plug your iPhone into your MacBook Pro to view all details related to the phone including your storage, different aspects of your phone’s history, your music library, and more via your laptop. And speaking of your music, connect your AirPods in just seconds to your iPhone and your MacBook for seamless listening opportunities cross-device.
Then, lock your phone and close your MacBook Pro prior to heading out on a run. Throw on your Apple Watch so you can leave those larger devices at home while maintaining access to your music with your AirPods. Don’t worry, your Apple Watch will still notify you of your call, text, and email notifications while out on the running trail. Meanwhile, your mileage, time, heart rate, and other workout details will also be recorded while you’re running. Then, when you return from your run, head into your home office and plug your Apple Watch into your iMac to view your workout summary on the easy-to-view display screen.
This is just one example of how a few of the products within Apple’s ecosystem coexist to improve their value to and simplify the lives of its customers.
How to Build a Product Ecosystem
You can build your product ecosystem in a number of ways. Below, we’ll review four of the most common steps when doing so. These steps are all-encompassing so you can incorporate them into your process no matter the industry you’re in.
1. Listen to your customers.
For a product ecosystem to be beneficial to buyers, you need to ensure your products or services are effectively solve the challenges and pain points of your target audience. To do this, listen to your customers. Ask them what they’re missing in your current products and services; ask them about the work they do on a daily basis so you can determine the best ways to meet and exceed their needs with the support of your product ecosystem.
Here are some ways to develop a stronger understanding of your customers, and listen to their needs, to ensure your product ecosystem is valuable:
- Create buyer personas
- Conduct focus groups
- Share customer feedback surveys
- Look at the product ecosystems of your competitors
2. Simplify the connections within your product ecosystem.
Part of the reason buyers want to be in a product ecosystem is the ease that comes from using the products of a single brand. For example, as a HubSpot user, you can manage your entire business, across all departments, within the one system. As the businesses of HubSpot customers grow and their needs expand, they can easily purchase or connect to additional products, tools, or Hubs within the software in mere seconds.
By making connections and integrations simple, your product ecosystem becomes more valuable for customers. This also helps you improve your brand loyalty, as customers will be less likely to get frustrated and spend time identifying the product ecosystems of other businesses that are simpler and more efficient.
3. Consistently update and improve your product ecosystem.
As mentioned, your first step in creating a product ecosystem requires you to ask for, and listen to, customer feedback. Continue to do this as your ecosystem evolves and expands, not just as you make your initial plans to build it.
This way, you create products within the ecosystem that effectively solve the needs of your customers. It will also help you update and improve individual parts of your ecosystem as needed in a way that makes being a part of it valuable for customers.
4. Make joining your ecosystem valuable for customers.
By working through the above steps, you’ll likely have no issue achieving this final step — however, it’s still important to reiterate the need for your product ecosystem to be valuable for customers to join.
Think about it — your ecosystem won’t succeed among your target audience and customers if it includes products with functions and features that aren’t cohesive or powerful when grouped together. After all, this is how any ecosystem functions — through the collaboration of each piece and member.
Build Your Product Ecosystem
Building a product ecosystem your buyers want to be a part of is how your business can improve loyalty among customers, boost revenue, improve retention rates, and become better-known as an industry leader. So, think about the needs of your customers, the ways in which you can better serve them with your ecosystem, and how an ecosystem can make your product line more valuable.
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The Beginner’s Guide to Structured Data for Organizing & Optimizing Your Website
It’s Friday afternoon, and your team is jonesing for Happy Hour.
For the last few weeks, you’ve been going to the same ol’ bar by your office, so you decide it’s time to try something new. What do you do? Step outside and walk around until you find a new spot? No, you hop on Google and let it conduct the search for you.
Your ideal post-work pub is nearby, open right after work, and offers a few gluten-free options so your entire team can partake. You plug these criteria into Google, and you’ve got three viable options at your fingertips — in a handy map format to boot.
Pause. Have you ever wondered how Google can whip up such accurate, precise answers in so little time … and present them in such an easy-to-read way? Moreover, what are those restaurants doing to get featured so dominantly on Google’s search engine results pages (SERPs)?
Heck, I’d love my business to pop up when consumers search for criteria relevant to me … wouldn’t you?
No one knows exactly how Google’s algorithm works — but, there are a few ways to organize and optimize your website content so Google knows what content to feature on the SERPs for the various searches people conduct to find you.
This is where structured data comes in. Structured data can make your organization more visible to potential customers and increase your click-through rate by up to 30%.
Not sure what structured data is? That’s OK. By the end of this guide, you’ll be a structured data wizard — and your website will reap the benefits.
We know that what searchers see online is much different than what search engines see.
While searchers see this…
… search engines see this:
View the source code for any website by going to View > Developer > View Source.
This behind-the-scenes code tells browsers how information should be organized on the website (as part of its website development) and tells web crawlers what’s on the page.
Structured data is also at play here. Embedded tags of code (a.k.a. “markup”) throughout the HTML of a webpage tell Google and other search engines what information to display in the SERPs and what this information represents. It also helps social media platforms synthesize your social media posts into snippets that preview the content using Open Graph Protocol (which we touch on later).
This markup is important. It educates search engines on what specific content is on the page. This creates more relevant, informed searches and makes the site a candidate for enhanced results like featured snippets, rich snippets, image and video carousels, knowledge boxes, and more (which we’ll touch on later).
Google’s SERPs weren’t always as easy on the eye as they are today. Don’t remember? Check out this Google result for “pool tables” from 2008.
Let’s compare. Here’s the same result from today.

Wow. That’s a world of difference. Not only are these results easier to read, but the extra features make for a much more informative, intelligent searching — and shopping — experience. Between the sponsored content and live map (plus the product carousel, question snippets, and related searches not shown in the screenshot), Google provides pretty much everything I need to know about pool tables.
Heck, sometimes I search for something and find the answer right on the SERP — I don’t even have to click on a result. Does that ever happen to you? If it has, you can thank structured data.
How does structured data work?
At this point, you might be asking: How can there exist a language (markup) that is consistently recognized by search engines and people alike?
In order for this markup to be accurately and universally understood, there are standardized formats and vocabularies that should be used.
Let’s go back to basics for a minute. When conveying information, whether you’re communicating with a human or a computer, you need two main things: vocabulary (a set of words with known meanings) and syntax (a set of rules on how to use those words to convey meaning).
Most terminology surrounding structured data markup can be organized into these two concepts — vocabularies and syntaxes — and webmasters can combine whichever two they need to structure their data (with the exception of Microformats).
| VocabulaRY | SYNTAX |
| Schema.org | Microdata |
| DCMI | JSON-LD |
| FOAF | RDFa |
Okay … that’s enough of the fancy developer speak. What should you be using for your structured data?
Schema.org is the accepted universal vocabulary standard for structured data. It was founded and is currently sponsored by Google, Bing, Yahoo, and Yandex. It’s flexible, open-sourced, and constantly updated and improved.
Note: Schema is called such because it features markup for a wide variety of schemas — or data models — for different types of content.
Here’s an example of Schema Markup language (which is good for SEO) pulled from my article on branding.
“@context” : “http://schema.org”,
“@type” : “Article”,
“name” : “The Ultimate Guide to Branding in 2019”
“author” : {
“@type” : “Person”,
“name” : “Allie Decker”
},
“datePublished” : “2019-04-02”,
“image” : “https://ift.tt/2QIjj2s”,
“url” : “https://ift.tt/2TS1xrM”,
“publisher” : {
“@type” : “Organization”,
“name” : “HubSpot”
As for syntax, there’s no correct answer. Google recommends JSON-LD (and defaults to that syntax when using its Structured Data Markup Helper — as you see below). JSON-LD uses Javascript code and embedded widgets to dynamically display your content, which is typically a simpler development process.
Google also recognizes Microdata and RDFa. Both of these syntaxes use HTML to identify properties within structured data. Microdata is typically only used in the page body, whereas RDFa is commonly used in both the page head and body.
On the other hand, JSON-LD is only placed in the page head, meaning, for certain types of markup, JSON-LD makes it so you don’t have to navigate subheaders, supporting copy, and related styling that’s included in the page’s HTML. This is why JSON-LD is considered simpler than the other two.
Ultimately, it all depends on the data you’re trying to implement, what the benefit is to your website, and what would be easier to share with your team.
Structured Data and Mobile
Structured data affects mobile a little differently — through Accelerated Mobile Pages (AMP). Accelerated Mobile Pages is a Google-backed, open source project to help all mobile pages load quickly regardless of device.
Pages with AMP markup appear within Google’s special SERP features, such as Top Stories and News Carousels. Here’s how to create an AMP HTML page.
Structured Data and Social Media
Structured data markup works a little differently for social platforms. This requires Open Graph Protocol and similar languages that ensure your website and blog content appear in an easy-to-read way when you promote this content on a social network. Two common social media features that use Open Graph Protocol are Pinterest Rich Pins and Twitter cards. We talk more about how to do this below.
Here’s an example of Open Graph Protocol language (which is good for social media) using the same source.
<meta property=”og:title” content=”The Ultimate Guide to Branding in 2019”/>
<meta property=”og:type” content=”article”/>
<meta property=”og:URL” content=”https://blog.hubspot.com/marketing/branding”
<meta property=”og:image” content=”https://blog.hubspot.com/hubfs/branding-2.jpg”
<meta property=”og:admins” content=”Allie Decker”
<meta property=”og:site_name” content=”HubSpot”
<meta property=”og:description” content=”Discover how to create and manage a brand that helps your business become known, loved, and preferred”
Note: Unfortunately, structured data doesn’t impact your organic search ranking (besides helping you grab a spot in a knowledge panel or Featured Snippet at the top of the list). It also doesn’t change how your content looks or behaves on your website — it only affects how and where it might appear on SERPs.
Examples of Structured Data
To the average internet user, structured data can’t be seen. It’s hidden among the code that makes up our favorite websites and online platforms. So, how does structured data affect what we (and our customers) see? What does it look like to the “naked” eye?
When webmasters adhere to structured data standards, search engines like Google and Bing reward their websites and organizations by featuring their content in a variety of SERP features (another reason to use structured data).
Let’s talk about those features — specifically on Google. Google SERPs display a wide variety of information, but the ones we talk about below are specifically influenced by structured data.
There are also a couple of ways that structured data can benefit your non-SERP marketing efforts on social media and email marketing.
Content Features
Content features appear as separate search results among normal search results.
1. Carousels
Carousels show up as images with captions related to a search, such as movie actors, cars, or news articles. Searchers can click through these images to access a separate SERP for that search. Here’s how to use structured data to show up on Carousels.
2. Videos
Videos function similarly to carousels but feature videos instead of images or other listings. Searchers can scroll through these results to directly access and watch each video.
Based on how you mark-up your content, you may also qualify for video enhancements such as LIVE badges and video host carousels. Here’s how to use structured data to show up on videos.
3. Featured Snippets
Featured Snippets display information relevant to a query — and link to a third-party website (which sets them apart from Answer Boxes and Knowledge Panels, which draw from public domain databases). They don’t count as one of the ten organic results on a SERP, so if you “win” the Snippet, your website shows up twice.
Featured Snippets can also be displayed as quotes, tables, jobs, rich cards (for movies and recipes), or the question section titled “People may ask”. Here’s how to optimize your content for Google’s Featured Snippet box.
4. Knowledge Panels (a.k.a. Knowledge Graph Cards)
Knowledge Panels pull together the most relevant information from a search and display it as a separate panel on the right side of a SERP. They typically include images, dates, and category-specific information, such as stock prices for companies or birthdays for celebrities. You can use a structured data markup like Schema to tag your content with all of these categories, but there’s no guarantee that Google will reward you with your own knowledge panel.
In fact, structured data doesn’t promise anything, it only makes it easier for search engines and social networks to interpret your content.
Also, Knowledge Panels aim to answer queries without requiring a click-through … good news for searchers, and bad news for businesses. Here’s how to make your site easier for bots to crawl (to increase your chances of showing up in a Knowledge Panel).
Enriched Search Features
Unlike content features, enriched result features enhance regular search results. They’re also called rich search results or rich snippets.
1. Breadcrumbs
Breadcrumbs “indicate a page’s position in the site hierarchy,” according to Google. Breadcrumbs appear on mobile devices, in place of a URL, above the title of the results page, and next to the site’s favicon (as of 2019). They help searchers understand a page’s relationship to the rest of a website. Here’s how to use structured data to display breadcrumbs in your results.
2. Sitelinks and Sitelinks Searchbox
Sitelinks are additional links displayed beneath a search result that navigate to different parts of a website. Google pulls them into a SERP when it thinks additional results would benefit a searcher. Websites with intelligent anchor text and alt text that’s informative, compact, and avoids repetition have a good chance of displaying a result with Sitelinks.

Sitelinks Searchbox is like Sitelinks with a search bar directly featured in the result. That search box uses Google — not the featured website — which creates a brand new SERP. Sitelinks Searchboxes only show up in branded searches.
Here’s how to get a Sitelinks Searchbox for your website.
3. FAQ
FAQ can be used on any page that lists questions and answers — not just traditional frequently asked questions (FAQ) pages.
This feature allows searchers to access your questions and answers right from the SERP; it also extends your result vertically, taking up even more SERP real estate and helping your site stand out. Here’s how to use structured data to display FAQ in your search results.
4. How-To
The how-to feature is similar to FAQ in that it displays a page’s content (if it fits certain criteria) on the SERP so searchers can see that information. It walks searchers through a set of steps and can feature video, text, and images.
Unlike FAQ, the individual steps in how-to result aren’t linkable; however, searchers can access the entire list of steps by clicking your results. These results can show up in two formats: standard accordion layout or rich result carousel, depending on the content. Here’s how to use structured data to display how-to content in your search results.
Non-SERP Features
Structured data can also be used to enhance to non-SERP features.
1. Social Cards
Social-specific markup doesn’t have a big impact on SEO, but it’s still important for marketers to understand. Not only does this markup enhance your social posts and ad efforts, but it can also be read by search engines — which could contribute to any SEO changes in the future.
Social cards display images and rich text when links are shared on social media. Any organization who uses social media to share content should be using proper social markup, such as Open Graph Protocol.
Here’s how you ensure your social content displays social cards:
- Open Graph Protocol (for Facebook, LinkedIn, and Instagram)
- Facebook Validation Tool
- Twitter Cards
- Twitter Validation Tool
- Pinterest Rich Pins
- Pinterest Validation Tool
2. Email Marketing
Have you recently booked a flight or ordered something online? If you have Gmail, you might’ve seen your reservation or order details summarized at the top of the confirmation email. This is due to email markup.
If you send emails for orders, reservations, confirmations, or bookings, consider using email markup to make your email recipients’ lives easier. Here’s how to get started with email markup in Gmail.

The concept of structured data might seem confusing, but its implementation isn’t nearly as complicated. In fact, there are a number of structured data tools that can help you along the way, namely Google’s Structured Data Markup Helper and Testing tools. Sure, you can implement structured data by hand, but Google’s tool ensures accuracy — and makes your life easier.
It’s important to note that adding structured data markup on your website doesn’t guarantee a Featured Snippet or Sitelinks Sitebox. Google can take weeks to crawl your new HTML markup, and sometimes, the information doesn’t show up at all.
However, taking the steps to implement structured data is critical. Google might be smart, but it can’t (yet) understand everything on its own. It might seem like a lot of extra work, but using the correct structured data markup will ensure Google can make sense of your content and can help you potentially increase your click-through rates and visibility.
Here’s how to implement structured data by using Google’s Structured Data Markup Helper tool.
1. Open Google’s Structured Data Markup Helper.
Open up Google’s Structured Data Markup Helper tool.

2. Select your data type and enter the URL.
Make sure the Website tab is open. Choose the type of data to which you’d like to add the HTML markup. Plug the web page URL (or the HTML code) at the bottom, and click Start Tagging.

3. Highlight page elements and assign data tags.
When the tool loads, you should see your web page on the left side and data items on the right. Highlight different components of your web page to assign data tags such as name, author, and date published. (The tool will suggest different data tags for different types of data, i.e. Events or Book Reviews.)

As you select and assign data tags, you’ll see the information pop up under My Data Tags on the right panel. You can also add any missing tags that might not be visible on the web page; just click Add missing tags.
4. Create the HTML.
When you’re finished tagging and assigning data items, click Create HTML in the upper right-hand corner.
5. Add the schema markup to your page.
On the next screen, you should see your structured data markup on the right side. The tool automatically produces the script as JSON-LD markup, but you can change it to Microdata by clicking the JSON-LD drop-down menu in the top menu.

Click Download to download the script as an HTML file. To read more about adding structured data to your article (or any other data type), click Articles in the right corner above the markup.
To “publish” your markup, copy and paste the new HTML markup into your CMS or source code of your web page. Lastly, click Finish in the top right corner to check out Google’s recommended Next Steps … one of which will bring you to this next one.
6. Test your markup with Google’s Structured Data Testing Tool.
Open up Google’s Structured Data Testing Tool. You can enter any URL of a web page you’d like to test, or you can enter HTML code. (In the example below, I’m analyzing the code previously produced by Google’s Structured Data Markup Helper Tool.) Click Run Test to begin.
7. Diagnose and fix any detected issues.
The tool will show you your HTML markup on the left side and the markup analysis on the right. Note any red errors or warnings. Click on any data row to highlight the corresponding markup on the left.
If necessary, you can edit any errors in the HTML directly in the tool panel before “publishing” the tested HTML markup.
8. Be patient.
This last step is simple but arguably the hardest — to sit back and wait. Google can take weeks to re-crawl new HTML, and even then, your content isn’t guaranteed to show up in rich snippets or other SERP features.
As long as you follow the correct structured data standards and markup, give Google all the information it needs to know, and be patient, your website and business can benefit greatly from structured data and enhanced SEO.
Get Started with Structured Data Today
Google and other search engines continuously improve how they aggregate and present information. They offer enhanced, intelligent search experiences with the customer in mind. It’s up to you as a business to keep up, and you can do so through structured data.
Structured data benefits businesses — through increased visibility — and consumers — through better usability. Use this guide, tools, and resources to optimize and organize your website and make your customers’ lives easier.
Editor’s note: This post was originally published in April 2019 and has been updated for comprehensiveness.
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How to Manage Your Entire Marketing Budget [Free Budget Planner Templates]
Let’s say your company decided to invest in a website redesign so you can improve lead generation, and you’re responsible for managing the project. Naturally, one of the first questions you have is, “How much is this website redesign going to cost?”
The answer, of course, is “it depends.” Are you simply switching to a new template and adding some new CTAs, or are you migrating your entire website to a new platform?
If only there were a way to organize your answers to all of these questions — a place where you could enter in estimated costs for all of your line items, and then compare your projected marketing budget to what you actually end up spending.Good news: Our free marketing budget templates have got you covered. Included in our eight budget templates bundle is a template to manage your website redesign … as well as templates for both Excel and Google Sheets to help you track your content budget, paid advertising budget, event budget, and more.
In this blog post, you’ll find the following content (click a link below to jump to that section):
- How to Create a Marketing Budget
- 8 Free Marketing Budget Templates You Need to Manage Your Expenses
- Sample Marketing Budget
Marketing Budget
A marketing budget outlines all the money a business intends to spend on marketing-related projects over the quarter or year. Marketing budgets can include expenses such as paid advertising, sponsored web content, new marketing staff, a registered blog domain, and marketing automation software.
Marketing budgets can be difficult to establish for both small and large businesses. If you’re a small business, you might wonder which marketing expenses you should start with. If you’re a large business, having multiple marketing teams or operations in play can make it harder to ensure everyone across the department gets what they need.
So, what should you spend your marketing cash on? First, let’s identify a focal point: According to investment agency, Magna, money spent on digital media will increase by 11.8% in 2019, up from $106.6 million in the U.S. alone in 2018. This includes initiatives that cater to audiences on desktop computers, search engines, video streaming platforms, social media, and mobile devices.
Digital media makes up more than half of the country’s total advertising spend. Given the success marketers have seen in it, you might consider spending at least half of your marketing budget on some of the digital channels mentioned above.
Marketing Budget Breakdown
As you build a marketing budget, here are a few items you’ll want to keep in mind and plan your spending on.
- Software: When it comes to digital and even print media, you may need software to create your marketing campaigns, or handle your daily processes.
- Freelancers: If you have a temporary campaign or want to test out a new marketing strategy, you might want to hire a short term freelancer before bringing on a full-timer.
- New personnel: When you do hire full-time employees, you’ll want to budget costs including their computer, technology, benefits, and onboarding-related needs.
- Advertising: Budget how much money you’ll spend on paid opportunities such as physical ads, native ads, sponsored content, search engine ads, and social media promotions.
- Content creation: When you create content such as videos, photos, or even blog posts, you’ll need to put paid time into it. Budget how much money will go into creating this content so you can adjust accordingly based on its return on investment.
How to Create a Marketing Budget
Spreadsheet knowledge, alone, won’t help you understand how you’ll spend your marketing money this year. Creating a sound marketing budget starts with knowing what purpose this budget will serve and which marketing teams it will represent.
1. Align your budget with your marketing goals.
What you spend and where you spend it will depend on what you’re trying to accomplish. So, when starting to create your marketing budget, make sure you’re only spending money on the things required by your current marketing goals. This can include:
- Display ads to promote a new product you’re launching this year.
- Sponsored social media posts to generate followers of your new Facebook page.
- Paid search engine ads to drive traffic (and purchases) to a specific product page.
- Contract bloggers to get more organic search traffic to your company’s website.
HubSpot’s former Demand Generation Marketer and Trello’s current Growth Marketing Lead, Jessica Webb, says this about how your costs can change when focusing on lead generation vs. lead conversion: “The majority of the money you spend on paid efforts is usually calculated based on volume of clicks or impressions. Because of this, you’ll often want to put more budget toward campaigns with higher-volume offers and audiences.”
“For example, a tweet or Facebook ad promoting a lead generation offer that leans more top of the funnel will likely receive more clicks than something that falls more toward the middle or bottom of the funnel,” she explains.
Your paid advertising costs will also change depending on how wide of an audience you are attempting to reach. “You can look at Twitter advertising as an example,” Webb explains. “You have to option to target your campaigns based on users’ interests or keywords searched for. Interests are a much broader category, whereas smaller pockets of users are searching for any given keyword, therefore your interests-based audience is going to be much larger and require a larger budget.”
To keep better track of your paid advertising efforts, download the Paid Advertising Budget Template (included in the8 Budget Templates to Manage Your Marketing Spend).
2. Beware of hidden costs.
One of the great advantages to having and maintaining a budget spreadsheet is that it helps you avoid those end-of-the-quarter or end-of-the-year freak outs when you realize, “Whoa … what did I spend all that money on?”
In many cases, unanticipated costs can force marketers to fork over cash that they didn’t plan on spending. Product marketing offers a perfect example. According HubSpot’s VP of Marketing Meghan Keaney Anderson, it’s easy to forget that successfully marketing your products and services requires more than just promotion.
“When people allocate budget for product marketing, they tend to think in terms of product launches and promotional activities,” Anderson explains. “That’s certainly an important part of it, but another area of focus to remember is setting aside resources to conduct research and message testing long before the product ever goes to market. Having conversations with customers about the pain points your product will ultimately address is critical to shaping the messaging and having a successful launch.”
To better manage your product marketing efforts, download the Product Marketing Budget Template (included in the 8 Budget Templates to Manage Your Marketing Spend).
3. Remember where your priorities lie.
Marketing is overflowing with add-ons and extras, upsells, and “premium” versions. One of the best ways to assess what’s nice to have versus what’s absolutely necessary is to (you guessed it) organize all of your expenses. By keeping tabs on where your budget is being allocated, and cross-checking that spending with the results you’re getting, it will be much easier to figure out what should keep getting budget and what should get kicked to the curb.
For example, let’s look to the world of public relations. In PR, there are countless tools to which you can allocate budget, which could leave you overspending where it doesn’t matter — and underspending where it does.
“Tools abound to help PR practitioners not only create and distribute great content and find and target key stakeholders, but to ultimately measure reach and effectiveness,” says Nathaniel Eberle, HubSpot’s former Director of PR & Brand and LogMeIn’s current Director of Global Brand Management. “The key is making sure you’re laser-focused on who you’re setting out to reach and influence, then ensuring that your budget supports how they’ll most likely want to receive (and share) your key messages.
“As the media and digital landscape evolves at breakneck speed, continually reassessing the tools, services, and programs you’re employing is a great way to determine real-time ROI of your overall spend. Today’s measurement tool may be worthless to you tomorrow.”
To get better at prioritizing your PR line items, download the PR Budget Template (included in the 8 Budget Templates to Manage Your Marketing Spend).
4. It’s not all about the Benjamins.
When you open up these budget templates and check out all the various expenses detailed in them, don’t fret if you can’t tick every box. I’m not advocating for an “always spend more” approach to marketing. I’m advocating for an “always spend smart” approach. The expenses listed out aren’t mandatory — they’re just meant to guide your thinking and to help ensure that you haven’t overlooked any hidden costs.
5. Prepare to measure ROI.
When you put a certain amount of money into a certain area, you’ll want to determine if your budgeting helped you or hurt you as you plan out future budgets. The best way to do this is by measuring ROI — or return on investment. If you’re the money you spend on one item results in your company making more in return, you may want to increase budget in the next year. If your money went nowhere, you should examine your budget.
With that in mind, here’s the full list of budget templates included in the bundle.
8 Marketing Budget Templates You Need to Manage Your Marketing Spend
With the 8 Free Budget Planner Templates to Manage Your Marketing Spend, you’ll be able to manage all of the moving pieces of your budget at a monthly and quarterly level. Use the Excel version of the templates to keep all of your budgets in one place. When you download the zip file, you’ll find a separate file for each marketing team, as well as a Master Budget Template to maintain a high-level view of your overall expenses.
Interested in sharing your marketing budget across a larger team? Try the Google Sheets version of the same eight templates to share access with other Gmail users. For the Google Sheets templates, each team budget is found in a separate tab of the same Google Sheet. No matter which version you choose, each budget is optimized with the same line items, tips, and graphs. Read on to learn how to use each budget template.
1. Master Marketing Budget Template
Download the Master Marketing Budget Template here.
While it’s helpful to have individual budget templates for specific marketing departments and activities, it’s also nice to be able to take a step back and see the bigger picture. The Master Marketing Budget Template lets you do just that: It’s the place where you can collect the totals from the other seven templates in the bundle and see all of your expenses in one place.

2. Product Marketing Budget Template
Download the Product Marketing Budget Template here.
This template will guide you step-by-step through the process of budgeting for a product launch. From determining product/market fit, to running user testing sessions, to promoting your finished product, our Product Marketing Budget Template will help ensure you don’t overlook any important expenses.

3. Content Budget Template
Download the Content Budget Template here.
The budget required for creating and promoting content can vary greatly from organization to organization. For example, while some organizations keep most of their content operations in-house, others rely more heavily on freelancers and contractors. And while some use many different software products, publishing tools, and services, others take a much simpler approach.
Our Content Budget Template is designed to cover as many content-related bases as possible. So, if you see any expenses listed that don’t apply to your organization, go ahead and delete them. (That’s the beauty of Excel spreadsheets: You can customize them to your specific needs.)

4. Paid Advertising Budget Template
Download the Paid Advertising Budget Template here.
Paid advertising: Does it really qualify as an inbound marketing tactic/channel? That is a loaded question, my friends, and one that I don’t have room to answer in-depth in this post. What I can tell you for sure is that you can do paid advertising in an “inboundy” way — i.e. by targeting specific buyer personas and using paid advertising as a supplement to your organic efforts to help drive awareness and conversion opportunities.
Measuring the effectiveness of your paid advertising campaigns is also paramount to doing things the inbound way. Using our Paid Advertising Budget Template, you can keep tabs on your monthly (and quarterly) ad spending, and then cross-reference the amounts with your lead-generation metrics to determine your cost-per-lead.

5. Public Relations Budget Template
Download the Public Relations Budget Template here.
Public relations expenses amount to more than just paying for press releases. From reputation monitoring software, to traveling (e.g., to events and tradeshows), to applying for awards, there are many PR costs that can be all too easy to overlook.
To ensure you’re accounting for all of your organization’s PR-related expenses, check out our Public Relations Budget Template.

6. Branding & Creative Budget Template
Download the Creative Budget Template here.
In order to produce high-quality, innovative graphics, videos, and other content, the branding and creative teams of today need more than just Photoshop … a lot more. One of the largest — and often most overlooked — expenses is storage.
If your organization is producing a lot of video, storage is especially important. Because as it turns out, when budgeting for video storage, you shouldn’t be thinking on a megabyte (MB) or even a gigabyte (GB) scale, but on a terabyte (TB) scale. FYI: 1 terabyte = 1 trillion bytes. You can keep track of all your storage costs (and other branding and creative costs) using our free template.

7. Website Redesign Budget Template
Download the Website Redesign Budget Template here.
Budgeting for a website redesign can be seriously tricky. With so many moving pieces to consider, there is a lot of room for underestimating or miscalculating costs. We created our Website Redesign Budget Template so you can keep all of your redesign-related expenses in one convenient location.
Unsure if your current website is right for a redesign? Check out this HubSpot research report: Does Your Website Make the Grade? Chances Are, It’s Barely Passing.

8. Event Budget Template
Download the Event Budget Template here.
When planning an event, the associated costs can seem obvious at first. There’s the venue to consider, of course. And the P.A. system and microphones. And then the costs associated with booking and bringing in presenters/performers. That’s pretty much it, right?
Wrong.
For example, does the venue come with tables/chairs, or will you have to rent those separately? Do you want your attendees to wear name tags, and if so, will you be printing out the name tags ahead of time or will attendees be writing their own names on blank tags? If the latter, have you factored in the pens or markers you’ll need to accommodate that? As you can see, planning for an event can lead you down many rabbit holes.
Use our Event Budget Template to stay organized.

Sample Marketing Budget
With your chosen template downloaded, it’s time to consider which digital channels to allot a budget for. Hint: There’s no right answer — it’ll depend the market research you do to figure out where your specific audience spends most of its time. If you find your buyer prefers learning and consuming content in the form of video, for example, you might invest more of your money in YouTube advertising.
Alright, enough explanation. Here’s a small, sample budget for a quarter’s worth of expenses by a hypothetical company that has decided to invest heavily in video marketing. This template was created using the Master Budget Template, the first template listed in the section above.

Based on the figures above, video advertising’s total expenses for the quarter exceeded budget by $20, while full-time recruitment’s total expenses exceeded budget by $2,400. This means the company is trending over budget for the first three months of the year. Why might this happen? Perhaps a pay-per-click (PPC) campaign on YouTube received more clicks by viewers than expected, and a sharp video-savvy job candidate negotiated a higher salary.
Based on the difference between this company’s planned spend and actual spend, their budget template produced the following graph:
Go now, and plan wisely — your marketing staff is counting on you.
Editor’s Note: This blog post was originally published in December 2015, but was updated in January 2019 for comprehensiveness.
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Images, GIFs or Video: Which Perform Best on Instagram?
Instagram is a wildly popular platform for consumers and companies alike. One reason the platform is so successful is due to its visual nature. Not only are images and videos more engaging than written text, but visual content is remembered more than text.
But deciphering exactly what kind of visual content to post is tough. It can take a lot of work to develop visual content, so it’s important to know where to focus your resources.
When it comes to Instagram, should you be posting more images, GIFs, or videos? Which medium is best for engaging your audience? Where should you dedicate your resources?
I sat down with Kelly Hendrickson, Social Media Marketing Manager at HubSpot, to better understand the answer.
Images vs. GIFs vs. Video
Before we dive into Hendrickson’s comparison, let’s outline a few important distinctions on Instagram.
First, there are two sides to social media content: organic and paid. Organic content is unpaid content that falls into the natural Instagram algorithm. Paid content follows a different algorithm. “With a lot more factors at play, the question of performance involves more than just the medium,” Hendrickson commented.
Secondly, Instagram offers two main ways to share content: posts and Stories. These channels affect the performance of certain media, so the question of images versus GIFs versus video varies between the two.
Lastly, according to Hendrickson, GIFs are seen as video content on the Instagram wall. (Technically, you can’t upload a GIF to Instagram — to post one, you’d need to upload it as a video anyway. Learn more how to do that here.)
So, how do images and videos/GIFs stack up when shared …
- … organically and via paid content?
- … on posts and Instagram Stories?
Let’s start with organic versus paid.
“Organically, images can reach as many as 2x more people,” Hendrickson shared. “This isn’t to say that video couldn’t work for you, but Instagram was always designed as an image-first platform.”
Considering that both networks are owned by Facebook and that Facebook is so video-heavy, it makes sense that Instagram is the original image platform.
“This isn’t black-and-white, but algorithms can reveal themselves,” Hendrickson said. “Now, a video with high engagement — that could bust through the algorithm. However, we’ve seen images perform much better on Instagram.”
Although paid content is faced with many more factors beyond the medium itself, the HubSpot team has seen the same impact of images. Note: This is more an observation of user behavior trends on the market, not something the team itself has proven.
The main question with paid content, however, is: what is the purpose of the ad? The answer to this will help determine how well a certain medium might perform on Instagram.
Hendrickson and her team haven’t explored much with paid video content because of their organic results, but they have noticed a growing trend. “Something that has become popular … is subtle animation — a five-second animated image. It’s technically a video but visually closer to a GIF,” Hendrickson explained.
Many marketers use them to garner clicks and attract Instagram users from the content stream to their profiles and websites.
When analyzing Instagram Stories, the answer is less clear. “Stories are truly the black box of social media,” Hendrickson admitted. “With everything else, you can understand the reasons for certain results — it’s not the same for Stories.” Because of this, it’s tough to decipher the very best medium for Stories.
One important distinction that Hendrickson and her team have been able to identify, however, is this: the more branded your Instagram Story content looks (whether a video or image), the poorer it performs.
“The closer it could look to everyday posts shared by friends, the better it will do,” Hendrickson explained.
There are plenty of engagement opportunities with Instagram Stories. Stories themselves are helpful in engaging audiences; it’s not as much about the medium.
When it comes to paid Story content, Instagram sets tight restrictions. Marketers only get one feature — a single frame or poll — which means there’s not much room for A/B tests on Stories. For that reason, HubSpot hasn’t explored paid Stories much.
On the other hand, organic Instagram Stories have revealed some new trends. “While we’ve seen image-based Stories can do a bit better than videos of people talking to the camera, on any given day, you could have a Story with many of the same metrics but a reach of 30% more. With a lot of social media, you can figure out why — but not the same with Instagram Stories,” Hendrickson shared.
There you have it — images perform better for both organic and paid Instagram content, as well as in Instagram Stories. If you choose to post on your Instagram Stories, the more natural your content, the better. These findings aren’t to say video and GIF content doesn’t succeed, however. Implement these trends alongside your audience analytics to produce the most impactful Instagram content.
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Marketers Deserve Enterprise Software That Doesn’t Suck
“Old and clunky”
“So hard to use”
“This makes my head hurt”
“The product feels like it was built without any customers in mind”
Perhaps enterprise software providers should consider one of these phrases for the tagline of their next campaign. After all, they are direct quotes from users of their tools, left on review site G2.
The general consensus? Their software sucks. Really sucks.
How is this still the case in 2020? We live in an age of artificial intelligence, autonomous vehicles, and augmented reality. We are awash with incredibly advanced technology. But marketers still can’t find an enterprise software solution that doesn’t make their head hurt.
As far back as 2009, there were calls on enterprise software providers to pay more attention to the user-friendliness of their products, but like the proverbial ostrich, they put their head in the sand, rested on their laurels, and blindly trusted the lazy assumption that customers will forever accept pain as the price of power.
It’s one of the most extreme examples I’ve seen of Jim Collins’ ‘tyranny of the OR’ concept — the destructive tendency of some businesses to view all decisions as binary; a choice between A or B, but never both. Enterprise software providers have for years had the option to offer marketers tools that are both powerful and easy to use. But they haven’t. Rather, they’ve consistently fallen victim to the ‘tyranny of the OR’, pushing out endless features that are only powerful and never, ever easy to use.
Frankly, there’s no excuse for this. In recent years we’ve seen companies like Zoom, Shopify, and Slack refuse to compromise like other enterprise software providers. They’ve listened to customers, they’ve embraced advanced technologies, and they’ve completely transformed their industries by offering consumer-grade usability along with the deep power needed by rapidly growing businesses.
Y Combinator co-founder, Paul Graham, recently called out the vulnerability of enterprise software providers still stuck in the past, suggesting that they could someday “suddenly crumble.”
That day is coming sooner than you might think.
One third of B2B buyers say their customer experience expectations have increased. Even more say they’re ready to switch to a better solution. It’s time marketers were given an enterprise software solution they’ll actually enjoy using. One that combines power and ease-of-use. One that doesn’t suck.
The Burden of the Legacy System
So how did enterprise software providers lose their way? In short, they failed to adapt to the breadth of needs of the modern marketing team, which has undergone a major transformation over the past decade.
The explosion of marketing technology accelerated this transformation and significantly expanded the archetypes of marketers. New tools gave rise to new specialties and skill sets, which, when combined well, can make modern marketing teams greater than the sum of their parts. Enterprise software’s race to keep up was choppy at best, and it sacrificed usability as it added new features. Heading into the new decade, growing businesses have no choice but to demand more from their enterprise software. Customer expectations have risen to new heights, thanks to a wave of new B2C innovators that have disrupted entire industries by prioritizing user experience above all else.
Casper will ship a mattress to your door as if it was delivery pizza, Robinhood will let you trade stocks while you wait for the bus, and Netflix will give you — yes, you, personally — a carefully curated list of movie recommendations every time you sign in.
So why is it still so infuriatingly difficult to build a simple email campaign with most enterprise marketing tools?
Today’s providers, despite their big promises and wordy taglines, slow businesses down precisely at the moment they need to be moving faster. Over time, their software becomes overloaded with unnecessary forms, fields, workflows, and more, all of which get in the way of marketers trying to deliver the type of experience their customers expect.
For marketing operations leaders, this pain is multiplied. Whenever any marketer on their team is let down by their software — be they an email marketer struggling to segment a list, or a marketing analyst trying in vain to generate a report — the ops leader feels their pain. They are deep in the weeds with every tool, forced to wrestle daily with unwieldy systems that aren’t fit for purpose. And when those systems inevitably fail, they’re the ones on the front lines, trying to find a fix.
So why do so many marketers and operations leaders still put up with all of this complexity and clunkiness? Why don’t they simply switch to a different platform more suited to their needs?
Enterprise software providers have convinced their users that complex tools are in fact essential if they want to do complex things. They present confusion and clunkiness as an indicator of power, and ease-of-use as an indicator of technological limitations. It’s a myth. And it’s perpetuated by incumbents to dupe their customers into sticking with the same outdated, counter-intuitive platforms year after year.
For too long, enterprise software providers have gotten away with foisting tools built for the past on businesses trying to create the future.
Move Fast and Market Things
What growing businesses deserve is enterprise software that’s built for the modern era — solutions that combine power and ease-of-use, and make it easy for them to put their most innovative ideas into practice, fast.
Speed has always mattered in marketing. The early adopters of email marketing saw open rates that marketers today can only dream of. The first Facebook advertisers got phenomenal bang for their buck. The quickest SEO strategists enjoyed years of first-page SERP rankings. To take advantage of marketing’s new frontiers and stay ahead of the competition, marketers need to be able to innovate quickly and execute efficiently.
And yet, slow strategy execution and insufficient digital capabilities remain top concerns of business leaders heading into the new decade. These two concerns are opposite sides of the same coin — without the right tools, strategy execution will never be fast enough. The enterprise platform you buy in 2020 should be able to evolve and adopt new technical approaches in such a way so that it is almost an entirely different platform by the time you hit 2022. It should combine innovation within its own feature set with extensibility found through integrations and an active app ecosystem. Slow-to-evolve technology leads to outdated marketing strategies. Maintaining seamless usability while steadily evolving will be the superpower of the next era of enterprise software.
Putting Enterprise Software to the Test
With the wealth of powerful technology now available, growing businesses have an opportunity as never before to truly delight their customers, and gain a competitive advantage by doing so. But when it comes to choosing an enterprise software solution to fuel this growth, information asymmetry can get in the way of buyers picking the right provider for their team’s needs. The software evaluation process is notoriously noisy, as salespeople bamboozle buyers with bells, whistles, and add-ons they don’t need and will never use.
To cut through the noise and simplify the buying process, marketing and operations leaders should focus on five key ‘tests’. If the software doesn’t pass all five with flying colors, it isn’t right for any business that wants to grow better.
1. The Speed Test — enterprise software should significantly reduce the amount of time it takes marketers to complete essential tasks like building an email campaign and running a report. The less time it takes to complete standard tasks, the more time there is to focus on delighting customers.
2. The People Test — it’s a given that every type of marketer, from data analyst to creative designer, should be able to work with their company’s enterprise software, but they should also each have an equally positive experience with it. If even one marketing function isn’t set up for success with its software, it will negatively impact all aspects of the team’s work.
3. The Customer Test — enterprise software should make marketers’ jobs easier, and should therefore be loved by its users. If its reviews on sites like G2.com and Capterra aren’t glowing, it’s a sign that there could be usability or functionality issues, which may only show up after a contract is signed.
4. The Window Test — if completing standard marketing tasks requires multiple windows and tabs open at the same time, it’s an indicator that the software is not built with user-friendliness in mind. The more tabs open, the greater the likelihood of oversights, errors, and ultimately, unhappy customers.
5. The Extensibility Test — enterprise software should grow with a business. Full stop. As a team’s needs evolve, it should be easy to integrate new tools directly into its flow of work, and to sync data bidirectionally. Systems that lack this ability can stifle innovation and create stagnation. Customers’ expectations are always evolving and marketers need to be able to adopt new tools that help them offer ongoing delightful experiences.
It’s 2020. Businesses should not have to compromise on any of these essential requirements of a modern enterprise marketing solution. Emailing should be enjoyable. Reporting should be reliable. Segmentation should be straightforward. A/B testing should not test your patience. This is what enterprise software should look like. And with the newly revamped Marketing Hub Enterprise, it does.
At the beginning of this post, I shared quotes from G2 reviews of enterprise marketing software. And I will leave you with the words of another exasperated enterprise software user whose advice to marketers is to simply, “Save your time and use HubSpot.”
HubSpot’s Marketing Hub Enterprise now includes new revenue attribution reporting, partitioning, AI-powered A/B testing, and ABM features, as well as increased limits on lists and workflows.
Marketing Hub Enterprise: Always Easy. Now deeply powerful.
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Google Discover: What It Is and What Marketers Need to Know
Since 2018, online publishers have been seeing sudden noticeable spikes of mobile traffic to their websites.
And while you might think these spikes are just due to the growing pool of mobile internet users, SEO and content strategists have identified an additional culprit: Google Discover.
But, despite Google Discover’s effectiveness in pulling in mobile traffic, a lot of marketers still don’t know what it is or how it can be leveraged in the online marketing world.
In this blog post, I’ll explain what Google Discover is, why marketers need to know about it, and how you can increase the chances of your content getting highlighted on the platform.
After the Google app’s feed feature — which also gave users recommendations based on past searches — reached 800 million monthly active users, the tech giant decided to revamp and rebrand it into Google Discover.
The Google Discover launch was part of a bigger initiative that aimed to identify ways that the company could improve its overall platform, and online search experiences, in the long-term. During the initiative, Google’s overall platform began a series of updates that correlated with major shifts in the company’s way of thinking about user experiences. These updates impacted Search, the Google app, and its recommendation feed.
Prior to the Google Discover rebrand, the Google app’s original feed had a more text-based layout which primarily presented headlines, meta descriptions, and occasional photos to users. The design was quite similar to Google’s desktop search result page format but with content recommendations instead of results.
To give you an idea of what the feed looked like, I dug up an old screenshot:
Source: ComputerWorld
When the feed was rebranded as Google Discover, it was re-designed with a more visual, customizable, and user-friendly format.
Google Discover also embraces a broader scope of online content than the Google feed did. Rather than recommending mostly news and recently published content, Google says that Discover pulls in a mix of news and evergreen content, such as photos, videos, recipes, and how-tos.
Here’s what the current Google Discover design looks like:
Source: Google
Aside from improving on the variety of online visuals and content topics, Discover’s platform also allows users to customize their experience. Each content recommendation shown has a specific header topic associated with it. For example, if you’re looking for a lot of technology topics with Google Search, you might see headlines like “artificial intelligence” or “autonomous cars” associated with Google Discover recommendations.
When users are interested in the content they see, they can view it, tap the header to see similar content, or “follow” the topic so similar posts will show up on their Discover feed in the future.
If users no longer wish to follow a topic, they can simply tap the “More” button in their Google app, then tap “Your Data in Search” to see the topics their search results have generated. From there, they can follow or unfollow topics that Google algorithms have identified in their search query history.
Why Google Discover is Important
Think a feature that’s only exclusive to Google’s app isn’t worth worrying about? Think again. Websites are already seeing the mobile benefits of Discover.
One example of a publisher that’s benefiting from Google Discover is Vogue, which saw more traffic come from Google Discover than Google Search in October 2019.
Condé Nast, which owns Vogue and a handful of other notable publications, also reports that Discover is now responsible for 20% of its U.S. sites’ Google-based traffic.
Aside from all the positive data, Google Discover is symbolic of where the internet, search engines, and most other online platforms are going. Engaging online content is getting more visual, personalized, and mobile-optimized.
Now and in the future, the best way to stand out or gain attention against a huge pool of similar websites is to publish blog pieces, articles, videos, images, or graphics that embrace the online trends that Google Discover is already algorithmically promoting.
Although Google Discover seems pretty beneficial, the feature is still relatively new, only app-based, and isn’t a replacement for Google search.
While I don’t encourage you to drop your entire Google Search strategy to focus on Discover, a few tactics that increase your chances of landing on Discover will also optimize your site for SEO at the same time.
To help you learn more about optimizing your site for Google Discover, I did some research and spoke to HubSpot Senior SEO Strategist Braden Becker to learn more about this platform.
Here are six tips that will boost your website’s online experience, potentially improve search rankings, and increase your chances of landing on Google Discover.
1. Create and link meaningful pieces of web content around overarching topics.
Beyond all other tactics, Google says content creators should focus on what they do best: creating content that people will enjoy.
“Discover content is algorithmically ranked by what Google thinks a user would find most interesting. Content ranking is powered by the strength of the match between an article’s content and a user’s interests,” advises a Google Support post.
HubSpot Senior SEO Strategist Braden Becker also says that one of the most important things you can do to get on Google Discover is to create multiple quality pieces of content related to overarching topics. Then, internally link them together.
“The main thing content creators need to remember about Google Discover is that it depends heavily on a user’s past search behavior. This means it has the potential to surface a lot of content that’s similar in subject matter to the content the user has already consumed,” Becker explains.
“Creating multiple types of content on a related topic, and linking between these pages, is a great way to tell Google that this content is all connected,” Becker advises. “That way, when a user clicks through to page A in normal organic results, they’re more likely to find page B in their Discover feed.”
Aside from increasing your chances of getting on Google Discover, internal linking will also be beneficial to your SEO.
At HubSpot, we embrace internal linking and quality topic coverage with our Pillar page strategy. First, we identify and write multiple specific articles about a broad topic, like Instagram. Then we create a long-form blog post about that same topic, often called a Pillar page or an Ultimate Guide.
When we internally link blog posts with similar overarching topics together, a user who wants to read up on something like Instagram can click through one blog post to multiple other blog posts about it in one sitting. This is great for the user experience, keeps our readers informed and engaged, and can boost SEO rankings for certain topics and keywords.
2. Include and optimize photos whenever possible.
Aside from creating and interconnecting quality content, Google says the next best thing you can do is add and optimize high-quality photos to your content or website.
Along with videos, Discover also makes content more appealing by showing large photos along with text descriptions. Even in text-based posts, you’ll want to include visually appealing or informative photos that can capture a user’s attention.
To optimize them for both Discover and Search algorithms, be sure to add alternate text and compress the files so they don’t slow page-load speeds or harm your search ranking.
Need help with this step? Here’s a great guide to photo optimization.
3. Post more videos.
Google Discover is highly visual and aims to help people get lost in content recommendations that are interesting to them. Because online video viewing is growing with each new generation, it’s no surprise that Google Discover and Google search algorithms are favoring this type of content.
Because Google Discover emphasizes video, as well as a mix of evergreen and recent content, you should experiment with different types of video posts like tutorials, demos, interviews with thought leaders, or even short videos that inform viewers of a new trend in your industry.
Regardless of what you do, embracing video can’t hurt your Google Discover or overall brand marketing strategy. After all, more and more people prefer to learn about brands through video.
If you’re worried that you don’t have time or resources to create a video strategy, fear not! In 2019, you don’t need a camera crew or a huge budget to afford recording tools and editing software. Here’s a great guide to filming an affordable and low-lift marketing video.
4. Create a mix of trendy and evergreen content.
Google has publicly posted that Google Discover will show audiences a mix of new and evergreen content. This gives users well-rounded experiences where they can catch up on important or time-sensitive trends while still gaining value or entertainment from more evergreen tips, videos, or photos.
Aside from Google Discover, putting out a mix of trend-related and evergreen content will also help boost your brand’s strength as a content creator.
As the HubSpot Blog’s Audience Growth Writer, I’ve seen that you can gain great SEO traffic, shareability, and engagement on your website when combining newsy and evergreen topics in your content strategy. Not only will your audiences recognize that you are in-the-know of your field of industry, but they’ll also use your site as a resource for both time-sensitive information and foundational tips.
5. Follow Google News guidelines.
Google says that stories and content shown on Discover must follow Google News guidelines and policies. Google News requirements include publishing original content, keeping ads around the content to a minimum, and writing transparently so a reader can easily understand who wrote the piece, publish dates, where outside sources were used, and other important credibility-related factors. Here’s a full list of Google News policies.
6. Optimize your site and content for mobile devices.
If you haven’t already, you’ll want to make sure you’re posting content on a site that’s easy to navigate and looks visually pleasing on mobile devices. If and when people find your content on Google Discover, they’ll click into it from a mobile device. If the content isn’t functional or easy to consume, they might exit your page quickly.
While it’s not clear if Google Discover algorithms favor mobile-optimized sites, Google search algorithms have been rewarding mobile content since 2015. While a mobile-optimized site will boost your search ranking, and thus improve your credibility in the eyes of Google, it will also make your site more seamless and engaging to those who enter via Google Discover.
Landing on Google DIscover and Search Results
Ultimately, Google Discover and Google Search are trying to do one similar thing: offer up quality content that gives readers a seamless experience that matches what they’re interested in or searching for.
Because of this, you should always focus on creating a solid and informative experience for your audience. While strong editorial judgment will help you create intriguing content, SEO strategies can also help you gain credibility in the eyes of Google algorithms. Both of these strategies can heighten your search rankings while also increasing your chances of landing on Google Discover.
If you’ve practiced even basic SEO strategies on your blog or website, you’ll notice that optimizing your website for Google Discover and SERPs can be like killing two birds with one stone. Even if you don’t land on Discover feeds immediately, this approach will help you embrace a new breed of online content and traditional SEO strategies at the same time.
Want to learn even more about how to rank on Google search result pages? We’ve got you covered. Check out our Ultimate Guide to SEO in 2019.
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Businesses Still Can’t Nail Effective Communication [New Data]
Whatever your niche or industry, there can surely be no debate — effective communication is critical to success.
Businesses universally recognize the importance of sharing and documenting information effectively, both internally and with customers.
And yet, counterintuitively, with more technology available than ever before, new data published by Project.co reveals that businesses are struggling as much as ever to effectively communicate.
For instance, while 89% of people believe that effective communication is extremely important, only 17% of people believe their own business’ communication is excellent. (In fact, 8 out of 10 say it’s average or even poor.)
People know the stakes are high here. But still, they can’t get things right. So what gives?
The Changing World of Work
We all know the world of work is changing. Of course, these changes offer incredible benefits — but also considerable challenges.
We’ve seen a huge rise in remote working, for instance, with research suggesting a 91% growth over the last 10 years. This is a total departure from the typical, established workplace, and change — as always — has not been without its bumps in the road.
Many companies have had to take significant steps to facilitate effective communication through the advent of remote and flexible working. But have they gone far enough?
According to Buffer’s State of Remote Work survey (2018) “collaborating/communicating” was cited by 21% of remote workers as their biggest struggle.
Equally, we’ve seen communication shortcomings in businesses that continue to work in on-site offices. Open-plan has become the dominant trend in office design, intended to improve communication — but it’s repeatedly accused of making things worse.
In fact, research has shown that workers in open-plan offices spend 73% less time on face-to-face interactions, with email and instant messaging increasing by over 67%.
What’s clear is that, whether it’s distance, office design or just preference, people are less likely than ever before to actually speak to their co-workers face-to-face.
An over-reliance on email?
This is all backed up by Project.co’s research, which suggests a particular over-reliance on email. When asked how they primarily communicate with their co-workers, 39% of people cited email — the most commonly cited answer by far — compared to online tools (28%), face-to-face interactions (23%), and phone calls (2%).
Email has plenty of benefits, of course. It’s fast, easy, and simple. But when it comes to collaborating and trying to create in-sync teams, it can often make things more confusing and decrease opportunities for spontaneous brainstorming.
Communication inevitably becomes siloed, happening in private inboxes away from the rest of your team and beyond the view of management — which sometimes results in crossed wires, confusion, lost files, and wasted time.
Additionally, never-empty inboxes can be hard to organize. In fact, nearly two-thirds (65%) of people say that, at some point, they’ve lost a file in their own inbox or on a personal hard drive.
There are also continuity issues when people are absent or leave the team, with 63% of people admitting they’ve missed a message or important piece of information that went into a colleague’s inbox while that colleague was away or absent.
And what about the impact on work-life balance?
With increasing access to work emails outside the office, there’s a pervasive sense for many that work never really ends. For many, the temptation — or, worse, requirement — to check email off-hours is eating into family and leisure time, resulting in stress and anxiety.
RescueTime found that over a quarter of work is done outside of regular working hours, during evenings, and on weekends, which can’t be healthy and will lead to burnout for your employees.
Transparency and visibility
With group communication floundering, the first casualty is collaboration.
Project.co found 52% of people say they find it difficult to work out how their individual tasks contribute to their company’s overall goals.
Of course, one solution to demonstrate to employees their work matters is meetings. By holding productive weekly or quarterly standup meetings, individual contributors are able to interact with the larger team to see how their work benefits and improves their team’s workflow.
However, meetings for the sake of meetings can be dangerous.
In fact, research from The Muse who found that as much as 15% of all company time is spent on meetings, which 67% of executives view as failures.
The new Project.co study corroborates this, finding that 61% of people feel they regularly waste time in meetings.
So, now we’ve seen both email and meetings can be hindrances to your employees’ internal communication. But, of course, your employees aren’t the only ones who lose out.
Your Customers Lose Out When Communication is Ineffective
So far we’ve only touched on the internal headaches associated with ineffective communication. But the people who truly lose in this situation are your customers.
When asked about their experiences as customers, an almost unanimous 96% of people believe that the businesses they deal with could improve their communication and project management.
What’s more, around three-quarters told us they’ve stopped dealing with a business because it was too disorganized, and bought from a competitor instead.
The cost of ineffective communication is clearly a heavy one.
But, there’s still good news …
Ok, so if you’re thinking that this has been a pretty grim read so far, you’d be right. But there’s a silver lining behind those clouds.
The good news is that, where technology is applied correctly, it seems to have the power to massively improve communication, organization, productivity, and customer satisfaction.
Project.co found that, when people use an online tool to manage their projects, they’re twice as likely to rate their levels of efficiency, communication and organization as ‘excellent’.
Across every data point, people find it easier to communicate effectively, measure project progress, and keep information organized and accessible when they use an online tool. In fact, people reported communication easier with an online tool over email, meetings, and paper to-do lists.
So, there’s good news and bad news.
The good news — many problems in today’s rapidly-changing world of work can be mitigated and even solved by using an online tool for communication and project management.
The bad news — the problems won’t simply resolve themselves without positive action from business leaders. It takes strong, decisive leadership to identify the need for change, explore to find the right systems, tools and software, and then drive change throughout the organization.
It’s a challenge, but it’s one well worth facing down.
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What Is a Blog, & Why Should You Create One
Even if you’re not sure what a blog is, you’ve no doubt come across one at some point in time. Perhaps you’ve stumbled across a blog when you’ve searched “healthy dinner recipes”.
Alternatively, maybe you used a blog to get more information on SEO strategies.
In fact, if you’re reading this, guess what? You’re on a blog. (Very meta, I know.)
If your business doesn’t have a blog, you might want to reconsider — B2B marketers who use blogs receive 67% more leads than those who do not, and blogs have been rated the 5th most trusted source for accurate online information.
At its most basic, blogs can help you develop an online presence, prove yourself an expert in an industry, and attract more quality leads to all pages of your site.
If you’re contemplating creating a blog for your business, or simply want to know what one is, keep reading.
What is a blog?
First, let’s go over a brief history — in 1994, Swarthmore College student Justin Hall is credited with the creation of the first blog, Links.net. At the time, however, it wasn’t considered a blog … just a personal homepage.
In 1997, Jorn Barger, blogger for Robot Wisdom, coined the term “weblog”, which was meant to describe his process for “logging the web” as he surfed the internet. The term “weblog” was shortened to “blog” in 1999, by programmer Peter Merholz.
In the early stages, a blog was a personal web log or journal in which someone could share information or their opinion on a variety of topics. The information was posted reverse chronologically, so the most recent post would appear first.
Nowadays, a blog is a regularly updated website or web page, and can either be used for personal use or to fulfill a business need.
For instance, HubSpot blogs about various topics concerning marketing, sales, and service because HubSpot sells products related to those three subjects — so, more than likely, the type of readers HubSpot’s blog attracts are going to be similar to HubSpot’s core buyer persona.
Alternatively, a woman named Kiki started a personal travel blog, called The Blonde Abroad, to document her travel experiences and provide readers with helpful tips and travel recommendations. Her blog doesn’t serve a larger company, but it does help her create a personal brand.
If a personal blog is successful enough, the writer can also make money off of it via sponsorships or advertisements. Take a look at 5 Strategies to Monetize a Blog to learn more.
What is a blog post?
A blog post is an individual web page on your website that dives into a particular sub-topic of your blog.
For instance, let’s say you start a fashion blog on your retail website. One blog post might be titled, “The Best Fall Shoes for 2019”. The post ties back to your overall blog topic as a whole (fashion), but it also addresses a very particular sub-topic (fall shoes).
Blog posts allow you to rank on search engines for a variety of keywords. In the above example, your blog post could enable your business to rank on Google for “fall shoes”. When someone searches for fall shoes and comes across your blog post, they have access to the rest of your company’s website. They might click “Products” after they read your post, and take a look at the clothing items your company sells.
A blog post links back to your overall blog site. For instance, right now, you’re on blog.hubspot.com/marketing/what-is-a-blog. The “what-is-a-blog” section of the URL is tied back to /marketing/, which is the blog as a whole.
There are plenty of benefits to blogging — it helps drive traffic to your website, it enables you to better convert that traffic into leads, it allows your business to establish authority in an industry, and it continues to help your business grow and attract new customers months and even years after publication.
To learn more about the benefits of blogging, check out Why Blog? The Benefits of Blogging for Business and Marketing.
1. To help your company rank on search engines.
Typically, a business will use a blog to help the business’s website rank on search engines. You can absolutely employ SEO tactics, or use paid ads, to help your company homepage rank on page one of Google — but a more effective, long-term solution is blogging.
To consider how your company can rank on search engines via a blog, we’ll start with an example — let’s say you work for a web design start-up with very little online presence.
You decide to spend the first year writing and posting regular blog content that strongly relates to web design. Over time, your traffic increases and other companies link to your site for information regarding web design. When this happens, Google recognizes your company as a legitimate source for web design information. Eventually (with a lot of trial and error), your blog posts begin ranking on page one of Google for terms like “web design”, “website builder”, and “e-commerce website”.
Then, one day, you search “web design companies in X city” and find your company is now on page one. This is likely due, in large part, to your consistent blogging efforts.
Take a look at How HubSpot Uses Blogging to Rank #1 on Google to learn more about specific strategies you can implement to rank on search engines.
2. To share information about a given topic and become an expert in an industry.
In 2006, Boston-native Matt Kepnes quit his job and began traveling the world. He documented his travels in his now infamous blog, NomadicMatt.com.
After about a year, thanks to tireless blogging efforts and SEO strategies that enabled him to rank on Google, he began pulling in $60,000. Matt also created e-books, and used sponsorships and affiliate marketing to make money. Additionally, he wrote a New York Times best-seller, “How to Travel the World on $50 a Day.”
Now, Matt’s blog attracts 1.5 million visitors a month and grosses about $750,000 a year — and he’s become a well-known expert in the travel space.
If you want to become known as an expert in a topic that interests you, from fashion to blogging to fitness, you can — and, oftentimes, it starts with a blog.
3. To attract visitors to your site, and turn those visitors into leads.
There’s only so much traffic you can get from the homepage or About Us page of your company’s website. Of course, those pages are critical for leads who are already interested in your products — but they often won’t attract traffic from top-of-the-funnel. That’s where your blog comes into play.
Your blog can be a general resource to help your website visitors even before those visitors are ready to purchase from you. For instance, let’s say you sell products for e-commerce stores. You might attract some e-commerce owners who are already searching online for your products, but in most cases, the e-commerce owner isn’t going to be ready to buy right out of the gate.
Alternatively, if you begin blogging about tips to help the retail owner who is just starting out — like “How to start a retail website”, or “Benefits of e-commerce vs. physical store” — you’ll slowly attract an audience who enjoys your content and finds it useful. Then, when those site visitors’ e-commerce stores begin growing (thanks, in part, to your blog), they’ll already know about your brand and already trust it as a helpful source. That’s when they’ll check out your product pages.
4. To cultivate an online community and engage with an audience.
At the very least, you might create a blog to engage with an online community of readers with similar interests. Maybe you start a food blog and ask readers to share their own recipes with you.
Alternatively, perhaps you start a blog that focuses on DIY projects. You post the fun, DIY projects you’ve completed in your own home, and you ask your readers to share their own DIY tips in exchange.
1. Choose your target audience.
When you’re starting your own blog, it’s important to think of your target audience. Who are you creating the blog for? And who do you want reading your blog posts? Before you can get started, you have to consider the niche you’re writing about and what topics you’ll cover and why.
Brainstorming your target audience is similar to creating a buyer persona for your company. Plus, this will give you an idea on what kind of content you want to produce.
2. Brainstorm content ideas frequently based on your market segment.
Once you’ve started a blog, you’ll want to churn out high-quality, consistent content on a regular basis. This isn’t always easy. Creating content is a time-consuming task. You want to ensure your content is something your readers would be interested in and hopefully can help with your SEO — more on that in a minute.
To begin brainstorming content, consider what your competitors are doing. Look for gaps in their content that you can fulfill. Additionally, you should also do SEO research to verify that users are searching for and interested in the topic you want to write about. Sites like Ahrefs, Google Keyword Planner, and Answer The Public can help.
You’ll want to brainstorm content frequently so you always have ideas that you can execute.
3. Research and review a content management system (CMS).
In order to host your blog, you’ll most likely use a CMS. A CMS is a tool you can use to design, manage, and publish on your website.
Once you’ve decided to start a blog, figure out if your current CMS has all the capabilities of hosting a blog. If not, you’ll want to review CMS options that might integrate with your site or look for an entirely new CMS to migrate your site on. There are several options in the CMS world including HubSpot, WordPress, and Squarespace.
4. Create a blog strategy and editorial calendar.
Just like creating a business, you can’t create a blog without a strategy in mind. Your strategy should answer questions like:
- Who are you targeting?
- What type of content will you produce?
- When will you post?
- Where will you promote your content?
Overall, you should have a mission, vision, and goals for your blog.
Then, create an editorial calendar to keep you organized and on track. A calendar will help you track what posts are coming up, ensure writers are meeting deadlines, and assure you have enough content ideas for the foreseeable future.
5. Pay attention to article structure.
When you’re writing your blog posts, it’s important to consider the article structure. For instance, are you using subheads to break up the post so it’s easy to digest? Are you using bullet points and images that make the post easy to scan? These are important factors that will help keep your reader on the page.
Additionally, you’ll want to make sure that you’re using calls-to-action (CTAs), that will guide the reader on what you want them to do next. This is how you can start making money and generating leads from your blog.
6. Become an expert in marketing and promoting your blog.
Another element of blogging is marketing and promoting your blog posts. It’s like the age-old adage — “When a tree falls in the woods and there is no one there to hear it, does it make a sound?”
Consequently, if you write a blog post but nobody reads it, will it have a positive impact on your company or brand? Probably not. That’s why you’ll have to market your posts. You can use social media, SEO, your website, or your email newsletter to reach current and potential customers.
7. Learn about SEO.
Like I mentioned above, you want people to read your blog posts. One way to do that is to get organic traffic through SEO. If you want your blog to be successful, learn how to research keywords, how to rank in search engines, and how to build an SEO strategy.
8. Use a variety of blog post styles.
Your blog posts should be interesting to everyone who reads them, and especially for customers who read every single post. For those that are active followers and ambassadors of your blog, you should use a variety of blog post styles so your blog doesn’t get stale. Consider using how-to posts, list-based posts, or thought leadership.
9. Repurpose old content.
Producing blog content consistently can be hard. But you don’t have to reinvent the wheel every time you write a blog post. You can update old blog posts to keep them accurate and comprehensive. Additionally, you can use other content of yours, perhaps a YouTube video or a podcast, and repurpose the content into a blog post.
10. Perform a competitive analysis.
To understand your audience, run a competitive analysis on your top blog competitors. This will help you identify trends, uncover gaps in the content in your industry, and give you ideas on topics and ways to promote your blog.
Running a competitive analysis will help you build and iterate on your own blog strategy.
With a blog, the sky’s the limit — and so are the benefits for your business. If you’re officially ready to get started with your own blog, take a look at How to Create a Successful Blog Strategy: A Step-by-Step Guide.
Alternatively, if you’re starting at the beginning and anxious about your first post, read How to Write a Blog Post: A Step-by-Step Guide [+ Free Blog Post Templates].
Editor’s note: This post was originally published in February 2019 and has been updated for comprehensiveness.

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How to Search Tweets Using Twitter Advanced Search
Let’s say you want to find a specific @elonmusk tweet about machine learning, but can’t find the tweet when you scroll back in your feed.
Or you’re hosting a “2018 web design” webinar and want to compile a list of experts using Twitter.
Or maybe you just want to see Twitter conversations between @garyvee and @bcuban from 2016.
There’s no denying that Twitter is a great social media tool. But with 300 million people using Twitter every month, it’s often tricky to find the information you need.
Twitter’s regular search feature can’t help you find any highly specific information. Luckily, Twitter’s advanced search can.
But using advanced search isn’t as intuitive as using the basic search functions, so we’ve covered the four steps to master advanced search. Once you have these down, you can explore the various search fields depending on your search intent.
How do you use Twitter Advanced Search?
- Enter your search into the search bar on Twitter.
- At the top left of your results page, click “Search filters” and then “Advanced search.”
- Fill in the appropriate fields to refine search results.
- Click “search” to see results.
Okay, so let’s get to it. Here are the four steps you need to use Twitter’s advanced search.
1. Enter your search terms into the search bar on Twitter.
2. At the top left of your results page, click “Advanced Search” or select filters you’d like to use under the “Search filters” tab.
3. Fill in the appropriate fields to refine search results.
4. Click “search” to see results.
In the example above, I used advanced search to see every time @HubSpot mentioned the TV show Game of Thrones after January 1, 2018.
I needed to use the “exact phrase” because, as I learned through trial and error, “any of these words” produced results for anytime HubSpot mentioned the word “game,” “of,” or “thrones.”
This broadened my results, but didn’t provide accuracy.
If I wanted to find other information regarding Game of Thrones, I could search “these hashtags” (#gameofthrones) to see tweets where GoT is mentioned.
I could also see if @GameofThrones has mentioned @HubSpot (they haven’t …).
I could even choose a specific place and time if I wanted to know what people were saying about GoT last September in Ireland.
The advanced search fields provide ample opportunities to explore Twitter’s deep crevices, including:
- “all of these words” to ensure you’re narrowing in on a specific query
- “any of these words” to broaden your research scope
- “none of these words” to exclude irrelevant search information
- “these hashtags” to find popular topics.
- “from account” and “to account” to see interactions between specific people
- “mentioning these accounts” to see who’s talking about you
How to Search Tweets From a Specific Account
If you want to look for tweets from a specific account, advanced search can help with this too. When you get to the Advanced Search tab in step three, scroll down to Accounts and type in the handle of the account you’d like to search.

Another method you can use is by search code, which is also fairly simple.
First, go to your search bar and type in the phrase, “from:,” followed by the account name.
Click “Search,” and then you will have all mentions, tweets, and media from the account you searched.
This is a good alternative to advance search if you want to see an overview of the account you’re looking for, not just a specific few keywords.
Now that you know how to Twitter search like a pro, try it yourself.
Editor’s Note: This blog post was originally published in March 2018, but was updated in November 2019 for comprehensiveness.
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What is a 301 Redirect, and When Should You Use One?
I moved five times in the last year. And every single time I moved, I forgot to sign up to have my mail forwarded to my new address.
Mail forwarding is an important step in any moving process, as it ensures you don’t lose any valuable information that’s sent to you.
And the same can be said for your website: If you’re moving a website from one URL to another, you need to take the necessary steps to ensure your visitors get sent to the right place. In the world of tech, this is called a 301 redirect.
A 301 redirect is key to maintaining a website’s domain authority and search rankings when the site’s URL is changed for any reason. It easily sends visitors and search engines to a different URL than the one they originally requested — without having to actually type in a different URL.
What is a 301 Redirect?
A 301 redirect is a permanent redirect from one URL to another. 301 redirects send site visitors and search engines to a different URL than the one they originally typed into their browser or selected from a search engine results page.
Let’s put it into practice. Below are two different URLs that take you to the same site. That’s thanks to a 301 redirect. That way, when people link to HubSpot Blogs using either URL, the URL we direct blog traffic to (blog.hubspot.com) retains the search engine authority associated with inbound links to either URL.
Did you notice that even though the second link has “http://” at the beginning of the URL, by the time you arrived at the blog, the URL in your browser read “blog.hubspot.com“? That’s because of a 301 redirect. It’s essential to set this up so the domain authority from inbound links to the http:// address are linked to blog.hubspot.com to improve its search rankings.
1. Implement the code.
First, you’ll want to open a fresh new document or a text editor. After this, write this line of code, exchanging “yourwebsite” with your actual domain.
Redirect 301 / http://www.yourwebsite.com/
2. Save and upload the file.
Next, save this file as .htaccess and upload it to your website. And if you’re using the .htaccess only method, you’re done!
If, however, you’re redirecting a URL to a non-URL, there’s a different codebase to be used.
3. Implement the www code.
After you open your text editor, instead of saving the file as an .htaccess file, write or copy this line of code, exchanging “yourwebsite” with your actual domain.
Options +FollowSymLinks
RewriteEngine on
RewriteCond %{HTTP_HOST} .
RewriteCond %{HTTP_HOST} !^yourwebsite.com
RewriteRule (.*) https://ift.tt/1aXDhxw [R=301,L]
4. Save this file.
Just like if you were implementing redirects using just an .htaccess, in this step you’ll also save the file as such and upload it to your webpage. And there you have it — a brand new, shiny, 301 redirect.
Why Set Up a 301 Redirect?
The big reasons marketers might set up a 301 redirect are:
1. Associate common web conventions (http://, www., etc.) with one URL to maximize domain authority.
Like the scenario above, 301 redirects are extremely helpful in making sure your SEO is as accurate as possible. This is also helpful in content migration; it helps audiences and search engines find your website faster.
2. Rebrand or rename a website with a different URL.
When a brand is changing its company or website name, a 301 redirect is integral to maintaining the power of
inbound links to the original URL on the migrated new domain. Additionally, the 301 redirect is necessary in this case to do exactly what redirect means — to send website visitors to the right web address to get what they’re looking for.
3. Direct traffic to a website from other URLs owned by the same organization.
Brands sometimes purchase domains that are similar in name or subject matter to their brand to generate more search traffic to their website. A 301 redirect is necessary to make certain that the brand’s original domain maintains its search authority in the process.
4. Quick fixes.
Let’s say you accidentally make a small mistake on a blog post or subscriber email and you post a broken link. We’re human, it happens. To remedy this, adding a redirect line in the .htaccess file will do the job for you.
5. Ad tracking.
Redirects have a marketing benefit, as well. If you run banner ads, you can track responses to them by using URLs in those ads. By implementing a redirect, the traffic you gain from that ad is potential traffic you can earn from that URL.
Generally speaking, a 301 permanent redirect is better for search engine optimization than a temporary redirect because it transfers the inbound links from the redirected domain to the new one, which helps the website maintain its search rankings and prevent any dip in search traffic.
There are few situations where a 302 temporary redirect would be preferable over a 301 permanent redirect — except for when website content needs to be moved temporarily, such as when a site is undergoing maintenance and visitors need to be directed to a different domain to consume their content.
301 Redirect Mistakes to Avoid
Now that you understand the importance of the 301 redirect, we’ll review common steps in the process to review to make sure you don’t make a mistake that could adversely impact your site’s SEO.
1. Setting up a 302 redirect between versions of your domains.
301 redirects point the power of inbound links from one URL to another, and although it might not look like it, http://blog.hubspot.com and blog.hubspot.com are two different URLs. Make sure you set up a 301 redirect from all of the different iterations of your brand’s domain to boost your search engine results.
2. Setting up a 301 redirect after creating a new page.
Back in 2010, Toys ‘R Us purchased the toys.com domain without setting up a 301 redirect first, and their new site’s SEO results plummeted because it was re-crawled by Google as a brand-new domain without inbound links from the original Toys ‘R Us domain pointing to it. Be sure to set up the 301 redirect before migrating your website content so your site doesn’t lose traffic in the process.
3. Using a 302 redirect during content migration.
Unless you’re temporarily migrating your website’s content while updating or repairing your website, use a 301 redirect to maintain the inbound links and your search rankings while making changes to your domain.
4. Having redirects link to outdated content.
If you don’t set up redirects from the older internal links on your website (such as a link to your company blog on your homepage), you’ll create a bad user experience for site visitors who click on these older, not-directed links. The old internal link will eventually kick over to the new domain, but it might take several seconds or show a white screen in the meantime.
The good news is that it’s easy to set up a 301 redirect correctly following the steps above and if you’re using HubSpot software to optimize your website. We wish you the best of luck with your next website redirect and moving process. (P.S. – We can help with one of those.)
5. Redirect a page with a different intent than the destination page.
This will be a breeze with proper organization and record keeping, but make sure that you’re redirecting to the correct pages. To illustrate, you wouldn’t want to redirect a user looking for your homepage to your blog page.
Keeping this transition smooth will contribute to SEO being accurate, and will lead to more happy visitors to your site.
Whether you’re thinking about overhauling all content in a site migration, or you’re just refurbishing some outdated webpages, 301 redirects help. If you’re planning out this new stage, think about incorporating them in your project; your SEO won’t take a dive and website visitors will continue to find the helpful content they’re looking for.
Editor’s Note: This post was originally published in December 2010 and has been updated for accuracy and comprehensiveness.
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