24 Growth Hacks to Try Today
When I find a good growth marketing resource, I remember it and hold onto it for dear life. Whether it’s a how-to video on a specific growth topic or an expert’s blog, I treasure every piece of quality advice I can find.
But one thing that’s been a bit trickier to track down is a single, comprehensive list of the best growth hacks to put into practice, or at least experiment with. What’s something I can try today, for example, with content that I already have?
When I surveyed my colleagues, I learned that I’m not the only one asking that question. That’s why we compiled this list of 24 growth hacks that you can put into practice with your current content assets.
Whether it’s repurposing it to create something new, or adding something small but effective to it, these hacks require no massive undertaking.
24 Growth Hacks to Try Today
1) Repurpose blog content.
Blog posts can stand to benefit from more than just edits. They have the potential to be transformational.
You may have heard that multimedia content is quite popular these days — in fact, marketers who use video grow revenue 49% faster than non-video users. But how do you come up with ideas for what these videos should be about? That’s where your blogs come in. You can adapt them as short recap videos, or even podcasts to provide your audience with a new way to learn from you. Plus, it helps you build a presence on multiple channels. While blogs, when composed correctly, tend to perform better in organic search results, videos tend to show more promise on social media.
2) Build social sharing links directly into content.
Speaking of social media — are you making it easy for your audience to tell their friends about you? If not, consider building easy sharing tools like “tweet this” buttons directly into your website content, so that readers can share items they find particularly valuable without leaving the page.
This hack works particularly well with things like one-line quotes or statistics. Since Twitter has a 140-character limit, these short snippets are prime for shareability.
3) Test your conversion points.
Leads — they’re great! But where do they come from?
If you’re not sure where your leads are most likely to convert — on a product page, versus a pricing page, for example — you can use a non-intrusive exit intent popup to test different conversion points. It’s one of the tools available in the HubSpot Marketing Free software, which helps to shed light on how leads behave on your website and how that can turn them into customers.
But again — be sure that this popup is non-intrusive, especially on mobile. Google penalizes sites with intrusive mobile interstitials, so make sure you’re creating something that doesn’t interfere with a positive user experience.
4) Embed live videos.
Are you planning a live stream, like a webinar or YouTube Live? Embed it.
You can embed certain types of live video on your website, providing an easy point of reference for people who want to tune in, but maybe didn’t enroll in advance. Plus, many of these platforms can be shared on social media — that’s what makes one like YouTube Live so valuable, since it’s also easy to share a “watch page” on a number of social networks:
5) Connect with industry experts.
Got writer’s block? No problem — let other experts do the work for you.
Around here, we love a good roundup — of website examples, of Instagram accounts to follow, or of valuable quotes. Try reaching out to industry experts on Twitter and asking a common question that you, your sales team, or your industry faces. Then, compile their responses into a blog post.
We’d recommend being completely transparent about what you’ll be using these quotes for. In addition to properly attributing the quote to the person it came from, make sure that individual knows her name will be appearing in your blog post.
6) Take advantage of your highest-converting offer.
Once you’re able to keep track of where your leads are coming from, identify your highest-converting offer and break it out into multiple sections. From there, you can expand upon those sections for longer blog posts — and include a CTA for the offer at the bottom. Leads, upon leads, upon leads.
7) “Crowdsource” from your team.
Sometimes, the best blog posts are the ones that address a question being asked by many, but answered by few. And as a growth marketer, it’s your job to figure out what those questions are.
To start, create a Google form to send to your colleagues — in sales, or whichever department might have the same pain points as your audience — and ask them to fill in the biggest questions they ask or come across each day. Use that to develop blog posts — and, if your colleague feels comfortable, consider using an interview format to highlight her insights.
8) Find your most talkative customers.
We’re not talking about the folks who could spend an hour explaining breakfast — we mean the customers who are the most active on social media. Curate a list of those accounts. When one of your social posts begins to perform well, fuel the fire by sending it to those contacts, and asking them to share it.
9) Embed social media posts.
Social posts were meant for sharing — across various channels. That includes embedding them in your web content, like using tweets from happy customers as social proof.
But be careful not to embed these posts where they distract from your primary CTA — this hack is best used on post-conversion pages.
10) Cross-pollinate.
You may have heard the phrase “brand evangelist” — essentially, that’s someone who makes efforts to get others on board with your brand, much of the time through public promotion.
Finding these evangelists for your brand is similar to finding your most active customers on social media, but this time, you’re cross-pollinating your experienced customers with new ones, to inspire the latter. Give both parties special access to an exclusive, but social online space — like Slack — where they can interact.
11) Create a custom audience on Facebook.
Source: AdEspresso
If you’ve ever created an ad or promoted post on Facebook, you know that one of the steps is to select certain criteria — like location and interests — to target a certain audience.
Identify who your best customers are, and see if there are any common denominators that are included in these criteria categories. That way, you can create a custom, lookalike audience that emulates your current “fan base,” helping you to grow where you’re already doing well.
When you create the ad, however, make sure your current customers are excluded from the audience. Facebook provides helpful instructions on how to do that here.
12) Use Twitter retargeting.
In 2013, Twitter rolled out a new ad personalization feature, which allowed brands to create sponsored tweets that targeted users most likely to be interested in their products and services. “Users won’t see more ads on Twitter,” the official statement read, “but they may see better ones.”
This feature — which allows you to retarget the people who are already familiar with your brand from a website visit or another previous interaction — is a great one for moving prospects through the buyer’s journey. For instance, you might have one campaign that targets website visitors, and converts them into leads, or another that targets leads and converts them into marketing qualified leads (MQL). MQLs, for reference, are leads that are more likely to become customers based on the behavior that earned them that status, and the HubSpot Growth Stack can help you seamlessly manage this journey.
You can also create a campaign that targets your current customers to generate referrals — another way of cross-pollinating your existing audience with a new one.
13) Make multiple versions of one ad.
When you launch a new Facebook promotion campaign, publish three or four different versions of the same ad. Not only does that help you target different audiences, but you may have one that outperforms the others.
That’s why it’s a good idea to keep an eye on the metrics of every version of the ad. Once you can see if any of them are underperforming, you can deactivate them and re-allocate that portion of your budget more effectively.
14) Tag your YouTube videos.
Keywords, keywords, keywords — they might be more powerful than you think. For example, you might want your YouTube videos to show up in the search results for certain keywords.
That’s why we recommend tagging them with those words, and not necessarily for the video’s content. When you use this growth hack, it can help your YouTube videos appear as “suggested content” for audiences you want to reach.
15) Do your ranking research.
If you want to rank for certain search terms, you need to know what’s already in the top ten results for those queries. Do so by conducting a search in an incognito window — that will help to produce unbiased results since they won’t be based on your existing browser history — and see what’s on the first page.
Not only will that give you some ideas for content creation — please, don’t just copy the results verbatim — but look within these results for opportunities to leave sincere, value-added comments that link back to your site. There are some outlets where this type of discussion is encouraged, like Quora and Linkedin, so keep an eye out for those in the results.
16) Recycle old blog posts.
According to HubSpot’s Head of Growth and SEO, Matthew Barby, “In general, pages deeper in the architecture of a website will get a lower share of internal PageRank.”
That means that these posts would benefit from some reinvigoration. That presents an opportunity — to update these posts with new data, examples, or insights, and republishing them for a ranking boost.
17) Experiment with email.
No two email sends are created equal. That’s why even the same email needs to be tested with different versions, especially with a particularly big send.
Let’s say that you want to send the email out on Wednesday or Thursday. Test a few versions of the email with a small percentage of your total list — divided into even smaller sections for each version — on Tuesday. That way, you can send the best-performing version on your desired date.
18) Make it easy to share.
Have you ever completed a transaction and then received a CTA to share the product or service with a friend? You can do the same thing for your content offerings, like webinars.
Tools like Share Link Generator can create mailto links, which webinar registrants can use to invite their teams to a webinar they signed up for. Try to BCC yourself to make sure it’s working.
Here’s an example of what that looks like.
19) Get feedback from real people.
Sometimes, we’re so focused on growing by way of acquiring new users, that we forget about our existing ones. And often, they’re the best source of information, especially when it comes to ways you can grow your product.
Try inviting existing users to something like a “VIP Beta,” where you can gather their feedback on new products, features, or campaigns. That can help you test positioning, and delight your customers ahead of a big launch. You’ll gather great insights for your campaign, while also showing your existing users that you value their perspectives.
20) Look for external collaboration opportunities.
It’s easy to automatically think of brands that seem similar to yours as competition. But look again — do your products and services compete, or do they complement each other? If it’s the latter, you may have just discovered a promising co-brand.
Run a co-marketing campaign with a partner company that has an audience that would be interested in your brand, but is difficult for you to reach. Make sure your partner would benefit from your audience, too — you want the experience to be a win-win-win: for you, your co-brand, and the consumer.
When you run this campaign, both brands can promote it to their respective audiences, and agree to share the leads they generate. This way, you get twice as much exposure out of one offer.
21) Illustrate progress.
Source: Hongkiat
Let’s say you offer free resources to help new users become better at learning your product, or learning your industry in general. Keep them updated on that progress — that might help to mitigate the risk of abandoning the learning process.
One way to do that is to include a progress bar in emails, to show the recipient how far along she is in completing a task. For example, show her that she’s already completed the first step — like enrolling or signing up — and then, explain what to do next.
22) Create free tools — not just free content.
When composed correctly and with quality, blog posts can provide a good amount of (free) value to your audience. But it shouldn’t end there — demonstrate the value that your product or service provides, to give prospects a taste of what they’ll get when they sign on as customers.
While other digital content, like videos, can teach your prospects and build trust with them, free tools like calculators, kits, and templates help them experience the benefits of your products in a more direct way, and illustrates what they stand to gain by becoming a customer.
23) Customize landing pages for different channels.
To help reach the right users, try creating landing pages that are unique to the distribution channel you’re using to capture leads. If you’re using a Facebook ad to capture a lead, for example, it should send the users to a short, mobile-friendly, easy-to-tap form. A landing page designed for organic search, meanwhile, might contain more text for search engines to index.
24) Clip it and share it.
Get more value out of every webinar you host. Take inventory of that footage, and find the short segments that are most informative, even when they stand alone. Those clips can be isolated and repurposed into five minute videos to share on social media or other content. Be sure to link back to the original, full webinar in the description of each video — if it’s gated by a form, for example, that can help you generate leads.
Ready to get started?
So, are you feeling energized to start growing? We are. Decide which of these hacks would be the easiest for you to tackle first, and prioritize them in the order in which you want or can try them.
Which growth hacks will you try first? Let us know in the comments.
What is Latent Semantic Indexing & Why Does it Matter for Your SEO Strategy?
I’ll admit that when I first heard a colleague mention “latent semantic indexing,” my immediate response was simply, “What?”
Luckily, although it sounds like something that requires a degree in computer science, it’s actually a concept you’re probably familiar with — particularly if you have some basic knowledge of keywords and their close relationship with search engine optimization (SEO).
In this post, we’ll be using an infographic by HigherVisbility to discuss latent semantic indexing (LSI) in three parts. More specifically, we’ll define LSI and how the process can potentially benefit your overall SEO strategy, take a closer look at ways to find LSI-driven keywords, and outline how to add these keywords into your content.
Let’s dive right in, shall we?
What Is Latent Semantic Indexing, and How Will It Boost Your Overall SEO Strategy?
To understand LSI, you want to start by taking a closer look at search engines and how they operate. At the very basic level, sites like Google use complex algorithms to understand two things:
- Your content and its context
- A user’s search intent and its relationship to specific keywords
In other words, LSI helps search engines identify related keywords and process synonyms to deliver more accurate search results.
Consider the word “aviator.” Pages that include this word could be anything from an e-commerce site selling the popular Ray Ban sunglasses to a fan page dedicated to Leonardo DiCaprio’s turn as Howard Hughes in the 2004 biopic, “The Aviator.”
Search engines use LSI keywords to help add context to pages that contain the word “aviator” in order to provide better search results. If the site is dedicated to the latter, for instance, it would include LSI keywords like, “Leonardo DiCaprio,” “drama,” and “movie.”
Benefits of LSI-Driven Keyword Research
Search engines are always on the hunt for the most relevant and in-depth content for a given query. When you think about how big the internet is, it’s not easy for a site like Google to determine what a page’s content is all about. This is why it rewards sites that include relevant LSI keywords with higher rankings and more traffic.
Benefits extend beyond those directly related to SEO, though. Additional and more accurate categorization helps users, publishers, and marketers alike. Publishers, for instance, can increase engagement because LSI-driven content is more targeted and ensures that it’s landing in front of the right audience. Users entering queries also benefit because they can easily (and more quickly) find the content that answers their questions.
5 Ways to Find LSI Keywords
Now that you’re an expert on LSI and why it’s important, let’s walk through the different ways you can find additional keywords you’ll want to include in future content and blog posts.
1) A Simple Google Search
One of the easiest ways to find LSI keywords is Google itself. When you enter a term in the search query field, it automatically shows the keywords related to the particular query.
Let’s use the earlier example of “aviator” again. An initial search of the word provides these results:
Again, there are a lot of pages this particular keyword could point to which is why we need to use LSI to add more context. If you continue to scroll down to the bottom, you’ll find a section titled, “Searches related to” and your given query:
Use the list of keywords as a starting point for potential LSI keywords because it reveals what Google already associates with your primary keywords.
The best part? This method is 100% free!
2) Use the Keyword Planner Tool via Google AdWords
If you have access to Google AdWords, you can also use their Keyword Planner tool.
Again, we’ll use the “aviator” example. Begin by adding the term into the initial query box. Click “Get ideas” and you’ll be redirected to a page that offers related keywords and an idea of how competitive search rankings are for said term.
3) Take Advantage of the SERPs Keyword Research Database Tool
Another free tool for you to use comes from SERPs. Their Keyword Research Database Tool is very similar to Google’s Keyword Planner. Simply add your query into the search bar and you’ll receive results based on volume of searches and CPC.
4) Use the LSI Keyword Generator
The LSI Graph/LSI Keyword Generator is another free tool specifically created for identifying LSI keywords. And as you can probably guess, it simply requires users to add a term into the search bar to generate a list of related keywords.
5) Try Ubersuggest
Finally, another freebie you can use to identify potential LSI keywords is Ubersuggest. Simply enter your primary keyword, and the tool will produce a list of related search queries based on volume, difficulty, and CPC.
How to Select (and Use) the Best LSI Keywords
At this stage, you’ve likely got a big list of potential LSI keywords. The trick is to narrow down your best options that are both directly related to your content and carry a decent amount of search volume.
Understand the Three Different Types of Intent
It’s important that your LSI keywords help answer any questions someone might have about your primary keyword, so you’ll want to figure out what kind of queries your target audience is putting into Google to find you content.
We’ll refer back to “aviator” again, this time in the context that it’s on a site dedicated to the film, “The Aviator.” Below are three different types of intent someone on Google might have using examples related to the movie:
- Informational intent: This type of query is typically on a much broader scale. An example would be, “What is the movie ‘The Aviator’ about?”
- Navigational intent: This is a more specific type of query. For instance, someone might want to know who directed the film or which company was a key producer.
- Transactional intent: This type of query relates to purchasing something. In regards to our example, it could be related to purchasing the DVD.
Choose Words That Add Context, But Don’t Overstuff
LSI keywords need to be highly relevant to your content. In the case of our example with “The Aviator,” a post on “10 Things You Didn’t Know About The Aviator” should only include LSI keywords that relate to the film. “Aviator college,” for instance, was a related keyword that popped up when we used SERPs. However, this has nothing to do with the film and, in turn, adds no value to your content.
Something else you’ll want to avoid is to not to overstuff your content with the LSI keywords you choose. A great way to judge this is by rereading your content once the keywords are added. If a given word doesn’t sound natural, leave it out.
Remember That LSI Is Only Part of an Effective SEO Strategy
Although it has quite the complex name, you don’t need to know the ins-and-outs of website development to understand latent semantic indexing. Keep in mind, though, that it’s only one factor that determines how well your content ranks in search engines. An effective SEO strategy should also include relevant backlinks, relevant alt tags, etc.
That being said, it’s worth taking the time to identify and add LSI-driven keywords into your content — particularly when everyone wants Google to be their number one fan.
Where We Are: The 2017 State of Content Marketing [Infographic]
“Less than 10% of those surveyed were definitely sure how to implement content marketing.”
Sound familiar?
If it does, you’re clearly not alone. Content marketing — and keeping up with it — can be confusing, even to those who understand its importance. Many of us have heard the phrase “content is king.” But what, exactly, does that look like here and now, in such a rapidly changing landscape?
We grabbed that opening statistic from the helpful, intriguing infographic below, compiled by Zazzle, based on the results of its 2017 State of Content Marketing Survey of marketers in the UK. But instead of simply looking at the latest trends, it sought to examine the pain points and decision-making process of today’s content marketer. And if you’re in the business of making life easier for that audience — well, we suggest having a look.
Do you think the same trends hold true in your neck of the woods? Read on, and see where your current strategy and priorities align with the data illustrated here.
How to Launch a Virtual Conference for Lead Generation and Customer Acquisition: A Step-by-Step Guide
When we say “virtual conference,” we don’t just mean webinars. We mean interactive, live panels and microsites dedicated to the single purpose of promoting one event with various sessions a person can “attend.”
Virtual conferences have become a more popular medium to develop and reach large audiences. From marketing to recruiting and sales to education, businesses in various industries have realized hosting online events are far cheaper than an in-person event — making it cheaper to build awareness around a brand.
We’re going to get into a lot, but by the end of this post, you’ll see the value in hosting a virtual conference and know how to organize and host your own event. You’ll have another medium to accelerate brand awareness, generate more leads, and develop authority as an industry leader.
I helped launch Inbound Sales Day here at HubSpot, and I’m here to teach you how it’s done. Continue reading to download my project management templates and emails I used to book speakers — all available for free.
Table of Contents
1) What is a virtual conference?
2) Why should you host a virtual conference?
3) A Virtual Conference by HubSpot
4) How to plan a virtual conference
Set the vision
Speaker outreach
Creation of assets
Promotion
Go Live
Analysis
5) Learning Lessons
How to Plan a Virtual Event
What is a virtual conference?
Imagine a conference. There are dozens of rooms, booths with vendors trying to sell you their product, and a lot of people walking around. You might run into some very influential leaders in your industry, and you expect to see people on stage sometime during the event. You’re excited to hear them share lessons and tips they’ve learned from their own experience and journey to success.
Now, imagine a similar experience — but without having to leave your desk.
You log into an “event” online, where you can meet and interact with people through messaging platforms. You go into “rooms” (aka web pages) where you can watch speakers present their knowledge in the form of a recorded video.
It’s a simple concept: Get the content you would receive at a conference on your own time, when it’s convenient for you. It aligns perfectly with the culture and popularity of on-demand services, such as:
Lyft: on-demand car rides
Drizly: on-demand alcohol
Soothe: on-demand massages
Virtual conferences: on-demand quality content and insights about the industry.
Virtual events began in 1993, presented by Alan Saperstein and Randy Selman. They started by videotaping trade show exhibitors booths and attaching the video to HTML floor maps. These events have become more popular among marketers for their lower cost and effort to produce.
Here’s an example of an HTML floor map:
Examples of virtual events include:
- Inbound Sales Day, hosted by HubSpot
- Digital Agency Day, hosted by HubSpot and Unbounce
- Sales Acceleration Summit, hosted by InsideSales
- Digital Sales Engine, hosted by Sales For Life
You might be thinking, “There’s no way these events were produced by a small team.”
That’s fair. But I can tell you that I coordinated and launched Inbound Sales Day, a full-day virtual event with over 10 hours of video that garnered over 15,000 registrations globally. And I did most of it by myself in only three months. For a comparison, the team that organizes HubSpot’s live INBOUND event has over 10 people involved in planning the event for the entire preceding year.
It’s possible to host and launch one of these things, even with a small team, but why should you host a virtual conference in the first place? Why not just host a physical event instead?
There are numerous benefits to hosting online events. Let’s dive in.
Why should you host a virtual event?
Consider some of the reasons you’d host a conference, either virtual or in-person:
- To grow awareness for your business — Depending on your market, there may already be competitors or other companies targeting the same target audience as you. You can use an an online conference as a means of partnering with those other companies.
- To generate leads
- To acquire new customers
- To create a revenue stream from sponsorships. People host these conferences strictly as a revenue stream. (Curious how? Sam Parr explains how he made a profit from hosting Hustle Con.)
- To build relationships with influencers
Below are expenses to consider for a physical event (based on a 400-person hosted by Hustle Con):
- Venue ($5,000)
- Vendors, i.e., caterer, bartender, decorator, photographer, videographer, etc. ($10,000)
- Equipment rental ($2,000)
- Licenses and permits (dependent on venue)
- Transportation and parking for attendees and speakers (dependent on venue)
- Service fees and gratuities ($1,000)
- Speakers’ fees ($0 – $10,000+ per speaker)
- Signage ($500)
- Registration materials ($300)
- Security and staff ($2000)
Even for a smaller event, that totals at least $20,000. Soon, you’re underwater and either hiring contractors or using half your team’s day to get all the little details right. To top it off, there always seem to be attendees or speakers who are an absolute nightmare to deal with.
I’m getting stressed just thinking about it.
For an online conference, a few weeks of work and a small budget are all that’s needed. In fact, all of the software I used to organize everything was free:
- Trello for project management (check out my free template below)
- Google Sheets to manage the assets (you’ll get a template of this, too)
- YouTube to host videos
- Dropbox to host files
- Canva to create images
Plus, when you create assets for your event online, you continue reaping the benefits of long-tail keyword SEO and organic traffic from evergreen content for months to come.
Depending on your resources, you may want to hire freelancers to help you with asset creation or to run Facebook ads to get more awareness about your event.
In many cases, you end up cutting expenses dramatically by hosting an online event instead of an in-person conference. Let’s dive into how we decided HubSpot should host an online conference about inbound sales.
A Virtual Conference by HubSpot
HubSpot revolutionized marketing in 2006 by introducing the concept of inbound marketing and telling the story of how marketing had changed. Since then, sales has also changed, and we’ve introduced the concept of inbound selling.
However, similar to when inbound marketing was a new concept in 2006, people needed to be educated about the concept of inbound selling.
We had various goals that overlapped with each other when thinking about hosting a virtual event:
- Spread the message of inbound selling
- Generate leads for our sales products
- Develop authority in the sales industry
- Promote the first sales-focused track at our INBOUND event
What better way to educate our audience and develop credibility around inbound selling than by hosting real experts to talk about it? Influencers already have an audience who will listen to them. They have their own methodologies and many of those ideas aligned perfectly with inbound selling.
By hosting a virtual conference, we were able to scale influencer marketing and associated the credibility of those influencers with the HubSpot brand.
Plus, with the changing landscape of content and more consumers preferring video content, this was an opportunity to develop high-quality video content we could continue to use.
Still interested in hosting your own online conference? I’m going to lay out all the steps I took to organize Inbound Sales Day that you can replicate for your own event. I’ll also give you the project management and email templates I created that kept me organized throughout the whole process.
How to Plan and Execute A Virtual Conference
Before we jump into the planning, decide how you’re going to manage the project. I used a combination of Trello and spreadsheets to manage my work.
I laid out all activities in my project management Trello board, which gave me a bird’s-eye view of the timeline, what needed to be done at the moment, and what was coming up. This allowed me to catch situations where I would need to delegate work or ask for help ahead of time.
All assets that were created (landing pages, emails sent, social posts, videos, etc.) were listed in the asset management spreadsheet. This way, I had access to every asset in one place without having to search for it.
The campaign was executed in six phases, which I’ll walk you through below:
- Set the vision
- Conduct speaker outreach
- Create assets
- Promote
- Launch
- Analyze
Phase 1: Set the vision
What do you want the event to look like? What topics do you want to cover? Who’s your audience? How many registrations do you expect? (Use this spreadsheet to help set those expectations.)
All of this will be important for your speaker outreach as those will be your selling points. If you can pinpoint your target audience (try the MakeMyPersona tool to help with that), you can find speakers who also want to reach that audience. If you have a set number of expected registrations, you can attract speakers with an idea of what their reach will be if they participate.
Phase 2: Conduct speaker outreach
The most important step to producing a viable virtual conference is to get speakers in your industry. This will benefit you in two ways:
- You can build relationships with these industry experts
- You can associate your brand with these experts, making yours more credible
I highly recommend getting experts within your company to speak on the subject matter and promote the event by giving a talk or interviewing another expert so that your employees will come to be seen as trusted industry thought leaders.
My goal was to get on a video call with the potential speakers I emailed. A video call allows you to sell them on the idea and show them how excited you are.
Here’s the email template I used:
Hi [NAME]!
[YOUR COMPANY] is launching [NAME OF VIRTUAL CONFERENCE], a virtual event for [#] [TYPE OF PEOPLE YOU’RE TARGETING] on [DATE] and we would love to have you as a featured speaker.
We’re inviting top experts in [INDUSTRY] to help [PROFESSIONALS] become more successful by providing actionable information about [BROAD OVERVIEW OF TOPICS].
I watched your talk on [TOPIC] and think you’d be a great fit for our audience.
If you’re interested in speaking, we have many speaking options available that can be flexible with your schedule. I’d love to discuss them with you on a quick call.
Let me know if you’re interested and we can schedule time this week or next to talk through the details.
For your convenience, here’s a link to my calendar so we can schedule time right away: [MEETINGS LINK]
Best,
[YOUR NAME]
Pro tip: If you’re a HubSpot customer, I recommend using the HubSpot Sales Meetings and Templates tools to make scheduling meetings really, really easy.
Once I got the meeting scheduled, I made sure to hit the following points for each conversation:
- Explain the event and why you’re doing it.
- Emphasize what the speaker would get out of participating. (We emphasized that we were aiming to reach over 10,000 salespeople and they would get their own landing page with links to their website and social profiles.)
- Tell them about other speakers you’ve booked to develop credibility around your event and that it’s something worth being a part of.
- If they’re interested, explain what we need from them right then and there: I asked for a rough title and outline of their talk, and the format they preferred (live Q&A, recorded interview, or recorded lecture-style video).
After the call, I immediately sent a follow-up email which:
- Recapped the call included topic and format of their talk
- Attached a speaker agreement form
- Asked for their availability to schedule introduction to interviewer, recordings, and dry-runs
- Listed specific deadlines of when everything is due
Here’s a template I used:
Hi [NAME]!
I’m glad we got to connect today. We’re very excited that you’re going to join us for [CONFERENCE NAME]. Here’s a recap of what we discussed earlier — feel free to revise any of it.
- Working session title: [SESSION TITLE]
- Working session description: [DESCRIPTION]
- Format: [FORMAT]
- What I need from you by [DATE]:
- Bio (max 200 words)
- Preferred headshot
- A page you want us to link to
- A rough outline of your presentation
Again, it was great connecting today! Please let me know if you have any questions.
Hope you have a great week!
Best,
[YOUR NAME]
A week later, I followed up again for all those items. Speakers are really busy, and it’ll take a few emails and calls to get those details from them. This is why I suggest you begin the process at least two months before your launch date.
Some speakers will ask for a packet with more details. You can use this template to create your own speaker packets.
Phase 3: Create assets
On my Trello board, I laid out a timeline of when all assets were created and used the spreadsheet to keep track of them as they were created.
Landing Pages
Your landing page is going to be a selling point for your event to get speakers and attendees. Don’t expect to attract many of either if your page doesn’t look sharp.
Below you can see the homepage, agenda page, and session pages we created for Inbound Sales Day.
The homepage highlighted the benefits of attending and the various speakers we featured.
The agenda page shared more details about what topics will be discussed and the main takeaways of each talk. This gave viewers an opportunity to see who would be speaking and do their research or reach out to influencers before the event.
The session page is where the fun happened. Each video had its own landing page on the HubSpot domain so viewers wouldn’t have to leave our website to see the content. We had over two-dozen of these pages.
| Landing Page | Agenda | Session Page |
Click the images to see the full versions
Video Hosting
I recommend using YouTube Live to broadcast live videos and to host all videos to take advantage of its video SEO. I then embedded all the videos on landing pages so people wouldn’t have to leave our website to watch the video.
Video Production
There were three different session formats which each required different preparatory measures. Here was my process for each format:
- Live Q&A
- Speaker chose topic
- Researched their online material (blogs, videos, interviews) and created a Google Doc of canned questions
- Introduced the speaker to the employee who would host the session via email and set up a call to develop their rapport
- They reviewed the list of questions together and brainstorm more questions
- We prioritized top five canned questions to ask in case there were no live questions
- A week before the live session, get on a call with the speaker to do a final check-in (the meeting was hosted using a private YouTube Live session so they understood how to sign in)
- Live broadcast: Speaker was expected to sign into YouTube Live an hour ahead of time for audio and video check, review the talk points with HubSpot host, and build rapport for the session
- Recorded Interview
- Speaker chose topic
- Researched their online material (blogs, videos, interviews) and created a Google Doc of canned questions
- Introduced the speaker to the employee who would host the session via email and set up a call to develop their rapport
- They would review the talk track outline and go back and forth about what topics the speaker would want to hit on
- We agreed on five questions that would be asked by the interviewer to guide the conversation
- Booked an hour with the speaker and interviewer which gave enough time for audio and video check, review talking points, and record at least twice (in case the first run was too rough
- Recorded Lecture
- Speaker chose topic and provided outline of talk track
- Provided feedback on their outline based on what our sales audience is interested in (based on previous campaigns and blog performance)
- Two recording options:
- Book an hour of their time to record the session via YouTube Live
- They recorded on their own and sent the video
Question Submission Form
For live events, we created a Google Form for people to submit questions ahead of time. These questions were used to inform talking points for relevant sessions.
Social Media Images
The obvious goal for social media images is to make a person stop scrolling through their newsfeed and read what the event was about. We went with blinking GIFs that included photos of the speakers.
Phase 4: Promote
As with content distribution in general, this was the most difficult part of the process. We leaned into speakers a lot and asked them to promote the event to their email list and on their blogs and social profiles.
Speakers: Email, Blog & Social
We asked each speaker to send an email to their list, write a blog post, and post on social media about the upcoming event. We made it as easy as possible for speakers to promote the event by creating speaker promotion packets, which provided pre-written emails, blog posts, social media copy, and images. All they had to do was copy and paste the text and insert the image.
We also gave each speaker their own unique tracking URL (learn how to do it using HubSpot software) to use in promotional materials. This showed us how much interest each speaker drove and how many registrations they contributed.
Don’t start a packet from scratch, get the free speaker promotion packet template.
Blog Posts
Brainstorm blog post topics based on the topics your speakers will discuss, and come up with a publishing cadence for your promotional posts. If you already have an editorial calendar, I’d suggest you avoid making every post promotion and instead periodically insert promotional posts.
Social Posts
I met with HubSpot’s Social Media team two months before the event launch to discuss the campaign and come up with a promotional cadence that made sense for each channel.
I used this spreadsheet to organize all social media posts. I wrote most of the copy in bulk and scheduled the posts in batches as each date came up.
Get my asset management spreadsheet template here.
Your promotion strategy will vary depending on which channels you have access to. I sat with my team and brainstormed promotional tactics before deciding which were most viable. A few of those included:
- Pop-up forms on highly trafficked site pages
- Calls-to-action on the home page
- Posts in relevant LinkedIn and Slack groups
- Links to the event in sales reps’ email signatures
Phase 5: Launch
The night before your launch, make sure:
- All recorded videos were hosted on YouTube
- Landing pages that hosted videos were tested
- Reminder email to registrants have been scheduled so they remember to watch the videos
- Emails are pre-scheduled to notify speakers to log into YouTube Live an hour before the broadcast time
On the day of the event:
- Monitor your social media hashtag if you have one
- Keep an eye on your email if case people have trouble accessing the event
Phase 6: Analyze
To prove that the virtual conference was worth the time and effort, do an analysis of the traffic and registrations you received, how many video views you got, and send a survey to your registrants.
The best way to prove value is to tie it all back to revenue. How many qualified leads did you get, and what is the monetary value of a lead? How many new software signups did you get and what is the worth of each signup? How many new clients did you get and how much are they paying you?
Learning Lessons and Tips for Hosting A Virtual Conference
As always, no matter how successful the event, things can always be better. Here are a few things I wish I had done differently that you can learn from.
Align with your sales team.
This event would’ve been great for sales enablement. Sales reps could use the conference as a piece of content to share with prospects and be helpful. It’s also good to let reps know about the event and how to talk about it in case prospects bring it up on a call.
Get speakers with large audiences.
This may be more difficult for your first event as you start developing credibility for your event, but get speakers with large audiences if you can. It’s even better if you can get them to commit to driving a certain number of registrations.
Ideally, you’re going to get a lot of registrations for the event. What are you going to do with them after the event? Have a communication plan for your registrants, whether it’s sending them content, telling them about your products or services, or asking for feedback. Don’t leave them hanging.
Build anticipation before the event.
How can you get registrants to share the event before it happens? Maybe a contest or giveaway? How can you get registrants to engage with speakers before the event?
As more companies work to get a foothold in their industries and the marketing industry evolves to encompass more video content, virtual conferences will become more and more common. And as with any marketing tactic, as virtual conferences become more common the medium will become less effective.
Host your first virtual conference now before your competitors and gain first-mover advantage. Good luck.
Here are all the resources and templates I’ve shared throughout this post:
- Project management template for Trello
- Asset management template for Google Sheets
- Speaker information packet template
- Speaker promotion packet template
Want to have a one-on-one conversation diving deeper into how you can host a virtual conference? Get in touch with me to have a quick conversation.
Thanks to Kendrick Wang, Cambria Davies, and Scott Tousley for reviewing drafts of this post.
How to Make a Good First Impression: 11 Tips to Try
Did you know that it only takes a tenth of a second to make a first impression?
In other words, when you meet someone for the first time, you need to be on your game from the very beginning. This includes being aware of everything from the words you choose to the body language you convey.
Whether you’re meeting new connections, team members, potential employers, or customers, I’ve put together a list of tips designed to help you put your best foot forward and make a killer first impression.
11 Tips for Making a Good First Impression
1) Be mindful of your body language and posture.
Effective body language goes beyond simply standing up straight and having a firm handshake — although those things are definitely important, too. When you’re meeting someone for the first time, keep your posture open — don’t tightly cross your arms or legs, don’t ball your hands into fists, and don’t hunch over in your seat. Lean in when you talk to show you’re actively listening and engaged in the conversation. And don’t be afraid to take up some space at the table, either. If you normally use hand gestures or move around to communicate, don’t hold back. These nonverbal cues can make a powerful subconscious impact, so be aware of your body language and posture during meetings in general, but particularly initial pitches or interviews.
What behaviors should you aim to avoid? It’s smart to refrain from tapping, touching your face too often, placing objects in front of yourself, blinking excessively, and sitting or standing too close to others (respect the bubble, people). Some body language habits can suggest dishonesty, so be mindful to avoid those tics — avoiding eye contact, touching your mouth, and others — too.
2) Modulate your pitch and tone of voice.
A high-pitched tone of voice can make you seem childish or nervous — especially if you tend to “uptalk” or use a rising inflection at the end of your sentences. In fact, it has been shown that people perceive those who have a rising intonation as less knowledgeable, no matter what they are actually saying.
Not sure if you’re guilty of this? Try practicing your presentations or recording yourself reading aloud. You’d be surprised at how different you sound to others versus in your own head.
On the other hand, faster speakers are considered to be more confident, according to a study performed at Brigham Young University. However, even if you’re talking fast, be sure to avoid using filler words such as “um,” “ah,” “like,” and other similar phrases whenever possible, as it shows hesitation. Try practicing not relying on those filler words in front of a camera to train yourself.
3) Choose your words wisely.
Words matter even more than you think. Positive and persuasive words and phrases will often open doors and make people feel comfortable in your presence, which can ultimately make them more willing to work with you.
For instance, let’s take a look at many marketers’ favorite show: Mad Men. Some of Don Draper’s best pitches (e.g., Carousel & Lucky Strike) were full of positive language. That said, positive language doesn’t need to be cheesy or new-agey as Draper illustrates. Instead, positive language can be used to uplift your audience by simply being clear and simple.
This point is especially valuable if you’re making a first impression in a job interview. You want potential employers to find you positive, flexible, and capable, so use language that reflects optimism and agency instead of negativity.
4) Dress the part.
Regardless of how little you personally care about fashion or style, what you wear matters. While you want to look clean and neat, it’s also important to match or slightly exceed the relative level of formality of the person or business you are meeting with — whether that is business formal, highly casual, or something in between.
“You are your brand, especially if you are a business owner, so making sure that your look communicates your best self is important,” explains Laurel Mintz, CEO of Elevate My Brand.
If you want to show off your personality, try including one accessory that could be considered a memorable item or even a conversation piece. This could be anything from a unique piece of jewelry to a fancy tie to a pair of fun socks.
5) Make eye contact.
Focus on the person or people you are speaking with. It’s hard to get to know someone when you’re looking down at a screen, so make an effort to make some eye contact with everyone in the room.
However, keep in mind that eye contact can also backfire, according to a study by the University of British Columbia. If people aren’t already persuaded or inclined to be on your side, they may focus more on your mouth or any presentation materials you’re showcasing instead of your eyes, making attempts at eye contact a challenge.
6) Know your audience.
Do your research. If your meeting is planned in advance, you should know plenty about the person or business that you’re meeting with before you arrive. This might mean that you Google the people you’ll be meeting with, the company founders/co-founders, their history, their competition, their main products, and any other relevant info before you walk into the room.
Looking for a helpful tool to help you gather some background information? Check out Charlie App. This app scans hundreds of sources to uncover information about the person you’re meeting with and sends you a one-pager with all the details. Pretty cool, right? LinkedIn is also a good place to check out who you’re meeting with and learn more about them.
7) Come prepared.
There’s nothing worse than an unproductive meeting. To make a great first impression, be sure that you’re respectful of everyone’s time. If you’re meeting with someone working remotely, plan accordingly. That said, if you’re being productive and everyone has the bandwidth, it might be okay if the meeting runs long — just make sure you check in with the group before making the call.
Meeting time management is a key aspect of building an engaged group of clients or colleagues. Plus, it shows respect for their schedules.
8) Be authentic.
When you’re meeting someone for the first time, don’t try to be someone you’re not. If you don’t know the answer to something they ask, don’t fake it. The ability to lean into your weaknesses shows that you are self-aware.
However, be sure not to over emphasize your shortcomings. It might seem shockingly simple, but avoiding the “report card problem” or highlighting weaknesses and how you might fix them could cause you to only showcase the negatives, or at least make them the biggest part of your overall impression. While you don’t want to hide any weaknesses (people will likely figure it out anyways), you do want to be honest and move on to the good stuff — especially at the beginning of a business relationship.
9) Put your phone away.
That goes for tablets, laptops, and other electronics, too.
If you need to use technology to deliver a presentation, that’s one thing. But unless you’re projecting your computer or tablet screen to present to the entire room, turn off sounds and vibrations on your mobile devices, and put your screens away. Give your complete and undivided attention to the people you’re meeting for the first time to convey your commitment, focus, and let’s face it, your good manners.
10) Make a connection.
Pay close attention to who you’re meeting with for the first time and try to forge a connection based on what they share with you. Whether it’s their alma mater or their hometown, forging a connection outside of the professional conversation can be a great way to strike up a rapport.
That being said, don’t be too creepy. Avoid making comments about their appearance that could be perceived as inappropriate and stick to connections you might have in common. Those are more genuine than compliments anyway.
11) Don’t forget to follow up.
After an initial meeting, don’t forget to follow up by sending any necessary information — notes, presentation docs, next steps, and so on — or sending a thank you note.
These small gestures will help prove that you’re on the ball, and that you’re making them a priority, rather than just another task to check off your to-do list.
Sending out updated information after a meeting can also be a way to get a second chance at a first impression. How so? It helps to show another side of you or your business — perhaps a more responsible side. In fact, a Stanford study revealed that adding more external factors can actually mitigate the effect of a negative first impression.
Don’t let a negative first impression get in the way of your ability to get to know someone. Follow these nine tips to ensure that the first time you meet with someone won’t be the last.
What are your best tips for making a great first impression? Share them below.
Editor’s Note: This post was originally published in March 2016 and has been updated for freshness, accuracy, and comprehensiveness.
How to Use Canva: An 8-Step Guide to Creating Visual Content
Back in 2014, Peg Fitzpatrick and Guy Kawasaki penned a post for the HubSpot Marketing Blog that approached the topic of visual marketing as the “next big thing.” But since then, it’s gone to “here to stay.” After all, articles with an image once every 75-100 words tend to get 2X social shares than articles with fewer images.
But in the previous article, Kawasaki — chief evangelist for Canva, a remarkably simple online platform for graphic design — stressed the importance of including shareable images in blog posts, and regularly creating custom, relevant visual content for Pinterest, Twitter, Facebook, and Instagram posts. Admittedly, following that advice is easier said than done. It’s time-consuming and requires multiple tools. That is, without Canva.
It might seem like you need myriad resources to create just one custom graphic: Photoshop to edit an image, InDesign to lay it out, VSCO for filters, and a multitude of stock photo sites. But Canva combines all these editing and publishing tools — plus a comprehensive image library — in one online design platform. Even better, it comes equipped with a collection of templates that can be applied to a number of different industries.
But whether you’re creating a Facebook banner for your retail store, or an infographic for your law firm, you might wonder where you should begin with Canva. That’s why we put together this walkthrough of how visual marketers — at any knowledge level — can use Canva. Using an animal shelter’s promotion of its weekend adoption fair as an example, we’ll guide you through the eight steps of creating visual content with these tools and templates.
8 Steps for Creating Visual Content With Canva
1) Begin with a content marketing strategy.
While we don’t think you have to go through the whole process of creating Gantt charts and editorial calendars — though they can keep you organized — it’s important to identify your content goals, and the platforms that will best suit them.
For the animal shelter’s weekend adoption event, the primary purpose is to let people — like social media followers — know about the event, and make them want to share it on social media. In this instance, we want to create a post to share on Facebook, Twitter, Pinterest, and Instagram, and a visual that would work as a poster to print and display locally.
2) Browse the templates library to find and create the right content.
Canva has a collection of specific, professional templates for a wide variety of content. The templates page is arranged into categories — types of content — and subcategories for themes or topics. For example, you can choose between templates for posters and or presentations, based on the content marketing strategy your formulated in the previous step. Plus, each one is already optimized in the right dimensions for things like banners, headers, and cover photos for specific sites like Facebook, Twitter or LinkedIn.
Keep in mind that these templates are meant to be your springboard to start designing. For many creative professionals, from writers to designers, starting with a blank canvas can be one of the biggest challenges. With these templates, you don’t have to create your content from scratch, or hire a professional designer just to create your day-to-day graphics.
For our animal shelter example, we’ll start with this social media graphic template:
In the next steps, we’ll show you how to edit this template using Canva’s drag and drop design tools.
3) Find the right visuals to go with your post using Canva’s built-in photo library.
Visual content is 40X more likely to get shared on social media than other types of content. And since we want our pet adoption fair to get a lot of engagement on social media, like comments and shares, we have to include the right kind of visuals in its promotion. Using Canva’s built-in media library, we’ll look for a picture of a cute kitten to catch people’s attention — and hearts.
To start, type a keyword or two into the search bar, and choose from any of the photos or illustrations — that means no more Google image searches. The extensive photo library hosts a wide variety of subjects and themes, like abstract images, textures, landscapes, people, and animals. Once you’ve found the perfect image, just drag it over to your design, and drop it where it needs to go.
Canva also allows you to upload your own images and use them on your design, which is perfect for adding your logo and other branded visuals to content. (You’ll notice the text has changed in the image below — we’ll get to that in our next step.)
4) Marry image and text through typography.
Now that we’ve got a cute kitten image to draw attention, we need to give our audience some details about the adoption fair. And since we’re already working with a template, we can just edit the placeholder text and add in the right details.
The best social media content is a marriage of visuals and text — remember the statistic we cited earlier about the shareability of copy that includes the right amount of imagery. However, making sure your font complements the rest of the visual content can be tricky. While some professionals have years of experience to help them pair fonts, Canva provides a shortcut: The font pairing tool.
First, pick your starter font. Then, this handy tool shows you the best font combinations for your chosen typeface, as well as real-life examples from the web.
5) Enhance your image with a filter.
Filters are a great tool for easily changing the tone of an image. Plus, applying a custom filter across your various posts can help to create a theme and tie your campaign together, boosting consistency and recognizability.
To add a filter, select your image, click on the filter button, then choose from any of the 14 custom filters available in Canva. Use the slider to control the intensity of the filter. There are also advanced options that allow you to play with different settings like brightness, contrast, and saturation, or to add effects like a vignette.
6) Resize your whole design to fit various platforms.
We’re done creating our visual. That was quick, right? Now, we have to post share it across various social media networks, and print our poster. That also means we might have to resize for those various outlets — but rather than going back and re-designing the entire visual according to the dimensions required by each one, we can use Canva’s Magic Resize tool.
The Magic Resize tool is available for Canva for Work users — a paid plan starting at $12.95 per month. But if you’re using the free tools, fear not, as we’ve included some alternative resizing directions below.
That said, Magic Resize is quite a time-saving feature that lets you copy and resize one design into formats for various channels. Just click on “File,” navigate to “Magic Resize,” then choose the different formats you want to use to adapt your visual. Then, click the “resize” button, and you’re done.
Users of Canva’s free tools can still resize their designs by creating a copy of the original visual. Click “File,” “Change Dimensions,” and select the format to which you’d like to resize the design.
7) Collaborate with a team, or post the visual to social media.
Canva allows you to collaborate with your team or design partners on a visual, within the same platform. Simply click on “Share”, navigate to “Link,” and choose the “can edit” option to generate a link that allows others to edit your design. Alternatively, you may choose the “can view” option to allow someone to see your design, without the ability to edit it.
Otherwise, you can post your final design directly to Facebook or Twitter. There’s also an embed option, which generates the code to embed your design into your blog or website.
For other channels, or if you want an offline copy of your design, you can download an image file in a JPG, PNG, or print-ready PDF format. For our animal shelter visual, we’ll download the flyer version of the design as a high-quality PDF file, to enhance its printed appearance.
8) Learn to create better designs with Canva’s free, interactive courses.
Nice work — you’ve made a great design, with amazingly simple tools. But maybe you want to learn more about design — and Canva’s Design School is just the place to do it.
The Design School is a resource hub for learning the basics of design — everything from essential design tools, to typography, to photo editing, to consistent branding. Some of the most popular offerings are Canva’s 30 “Design Essentials” tutorials, covering fonts, layouts, and images. Plus, you can track and share your progress as you make your way through the different lessons.
Starting with the following tutorials can help you hone your skills in some of the visual content design steps we’ve covered today:
- Marrying Text and Images
- Brilliant Backgrounds
- Choosing the Right Font
- Enhancing Images
- Fantastic Photo Filters
It might also be worthwhile to check out the daily Design School blog, which takes a more in-depth look into specific subjects, like designing for social media, creating better email headers, design principles, and even design psychology.
Draw Inspiration
Despite the options we’ve covered here, there are actually many more designs and tools to explore in Canva. In addition to promotional visuals like the animal shelter example we used, you can create presentations, infographics, brochures — and a lot more.
One of Canva’s most differentiating factors, however, is that the above steps are pretty much the same across these different types of documents, thanks in large part to the ready-made templates. So don’t let visual content design intimidate you. It’s more than achievable — and we can’t wait to see what you come up with.
What are some of your favorite visual content creation tools? Let us know in the comments.
4 Strategies to Spark On-Demand Creativity
Back in the “Mad Men” days, only writers and artists were held accountable for driving an agency’s creativity. Today, that dynamic has expanded to include just about everyone.
Whether it’s the account services team bringing fresh ideas to clients, the business development team finding new ways to engage with prospects, or creative services producing content, everyone has to be creative for the agency to succeed. Individual contributors also must be able to tie their creative efforts to measurable ROI.
Why is creativity so important? Because for agencies, creativity is currency. The successful execution of good ideas separates top agencies from closed shops. The barriers to entry for marketing are lower than ever — anyone with an idea and an hour can build a website or whip up a logo. Agencies must communicate their value proposition as the owners of the best ideas and know how to measure that value.
But creativity alone is not enough. Agencies and the people within them must be creative on demand. To do that, every department and every employee must become part of a culture that excels at creative problem-solving.
Bringing New Ideas to the Table
Often, creativity is talked about like it’s a magical ability of the chosen few — something we have little control over that strikes at random. But Jason Keath, founder and CEO of Social Fresh Conference, says universal creativity is not as hard to achieve as some entrepreneurs would imagine.
I spoke with Keath recently, and he said that creativity is less about inspiration and more about learning to solve problems. “Anyone can be creative,” he says, adding that creativity is a process that we fail to teach in schools or in business environments.
This is good news, though, because it means creativity isn’t something the muses bestow upon you. Rather than wait patiently for lightning to strike, you simply must learn the process. If you want to teach people to become creative on their own and within a group, a lot of it comes down to management, Keath notes.
The first step in bringing new ideas to the table is banishing the notion of bad ideas — early in the creative process, bad ideas are an essential building block to create a better final product. A lot of times, a bad idea can trigger a better idea.
“One person might have a bad idea he considers to be the obvious solution, but he doesn’t mention it to avoid looking stupid,” Keath says. “However, as obvious as that solution might seem to one person, it probably hasn’t occurred to 80 percent of the people in the group. Plus, even the most obvious solutions are useful to put on the board because connecting to that is another idea.”
One tactic to encourage your team to get over their fears of offering “bad” ideas is to require anonymous ideation prior to creative meetings. This allows people who don’t normally consider themselves creative to contribute to the solution. “Judgment kills great ideas,” Keath says. “To preempt judgment, ask people to come to the meeting with 10 or 20 possible solutions to the problem. Have the person organizing the meeting anonymize the answers, and suddenly, ideas can be discussed on their own merit without fear of rejection.”
4 Tactics for Cultivating On-Demand Creativity
If agency leaders want to infuse creativity and new ideas into their agencies — and communicate that value proposition to clients — the path is twofold. First, leaders and team members must learn to take new steps as individuals. Second, agencies need to create an environment that enables creative individuals to collaborate. Here’s how to accomplish both:
1) Encourage individual growth.
Most creative people have a core competency that they build upon by brushing up against life. This means seeking out new experiences and connecting them to the areas they know most about.
That connection between the known and the unknown encourages people to seek out new experiences rather than hide within their comfort zones. A hiker might not know much about photography, but learning to take better pictures of hiking spots combines a known pursuit (hiking) with an unknown (photography) and allows the person to explore new ideas without feeling overwhelmed.
2) Pursue new experiences.
To achieve great output, you first need great input. According to principals of neuroplasticity, experiencing new things enables us to make connections and think in ways that would have previously been impossible. Experiences big and small can inform our decisions in surprising ways down the road.
Think about it like this: You’ve just returned home from a long trip. You need to cook something to eat, but you’ve been gone for a while and the kitchen is bare. Now, compare that to a kitchen that has been stocked with a variety of ingredients. Creativity works similarly: It’s much easier to create something interesting when we have a lot of raw materials to work with.
3) Always present two ideas: one safe, one scary.
We constantly hear CMOs complain that their agencies are phoning it in. Same old ideas, same old approaches, same old results. Of course, CMOs share the blame by selecting safe ideas, but that doesn’t mean their point isn’t valid.
No matter how many times your agency’s wacky idea gets shut down, you need to continue to bring new thoughts to your presentations. The unusual idea won’t get selected often, but bringing something new to the table shows clients that you’re willing to do things differently. And if a client decides to go with the crazier idea, that provides an opportunity for an agency to showcase its talents.
4) Host company outings.
Most of us haven’t had a field trip since high school, but they can still provide meaningful learning experiences for adults. Whether it’s catching a new animated movie, visiting the art museum, strolling the zoo, or something completely off the beaten path, getting your team out of the office together in a low-pressure environment can generate surprising discussions. The more inputs people have — especially when they share those inputs outside of work — the more creative connections they can forge.
We love to tell clients to think more broadly about their goals, but if we don’t mix up our own experiences, we fall prey to the same traps we ask them to avoid. By seeking opportunities to broaden our own horizons and building processes that facilitate creative discussions, we can transform our agencies into creative powerhouses that are capable of handling any challenge.
Is Technology Actually Making Us Less Productive? [New Research]
After working in my role here at HubSpot for almost eight months now, I’ve started to go into autopilot when I turn on my computer every morning.
I open up my email app, my calendar app, my organization and productivity app, my grammar-checking app, my note-taking app, my analytics tool, and my blogging tool.
And that’s only when I first get into the office.
By the end of most days, my browser is full of different tabs, and so many apps and tools are running that they eventually start shutting down of their own accord. When all of these sites, apps, and tools are working, I spend a significant portion of my day using them: to write, to proofread, to extrapolate data, to keep track of what I’m working on, to update notes — all in the name of efficiency.
But as it turns out, the tools and apps that we marketers use every day could actually be making us less efficient. If you feel the pain of switching between 1,000 apps per day like I do, read on for new data from HubSpot Research.
The Trouble With Tools
We surveyed more than 2,000 business owners, salespeople, and marketers in the U.S. and U.K. The biggest finding from our research? Marketers and salespeople are using too many productivity tools and apps, and it’s actually making us less efficient.
Marketers are using a ton of tools.
You probably knew this one already from your own day-to-day experience, but it bears repeating: There are an enormous number of marketing tools out there, and marketers are using a lot of them to get their jobs done every day.
HubSpot Research analyzed our customer base of over 20,000 websites, and we found that each website has an average of 13 tool integrations — one website even had 88 tools and apps. The marketing app and tool landscape is incredibly crowded and constantly evolving, a phenomenon Chiefmartec.com chronicled in this extremely busy graphic:
Source: Chiefmartec
Now, before you keep reading, think about how many tools you use every day to do your job. Keep that number in mind as you keep reading the results of our survey.
Marketers underestimate how many tools they’re using.
When I counted up the number of tools I use every day, my initial count landed at seven tools and apps. But then, when I started digging into my internet history, I realized the number was actually higher. HubSpot’s internal communications platform is a tool I didn’t consider. The same goes for our file-sharing service, my social media scheduling tool, and an analytics bookmark.
By the time I fully audited every single tool and app I use in a given day to do my job, the number was in the double-digits. And as it turns out, I’m not alone.
When we asked our survey respondents how many technologies they used in their day jobs, their answers were surprising — and perhaps too low.
Source: HubSpot Research
The majority of survey respondents said they only use between one and five tools to do their jobs every day, and we think these numbers err on the conservative side for the same reason my initial number was so low. When technology becomes a part of your day-to-day routine, it’s easy to forget you’re using it — and to notice that it could make your day less efficient.
When apps and tools are built into your workday as browser extensions, bookmarks, homepages, and push notifications, for example, it can be easy not to count them. But as it turns out, using them is taking up valuable time.
Too Much Tech = Too Little Efficiency
In an ironic twist, tools designed in the name of productivity and efficiency could be impeding those results.
Marketers are wasting time.
We asked marketers to estimate how much time they spend each day logging into, using, and jumping between the different tools and technologies they use. The results were surprising: Marketers are losing up to five hours per week managing and operating apps to get their jobs done.
Source: HubSpot Research
Marketers are getting frustrated.
The two biggest pain points for survey respondents were how much time it takes to work in and operate the myriad of different marketing tools out there, and how much time it takes to switch between tools using different logins and passwords.
Source: HubSpot Research
That hour lost to managing different tools and technologies each day is all the more aggravating if the tools share functional capabilities, and a majority of the marketers we surveyed think up to five tools they use could be redundant.
Source: HubSpot Research
I don’t know about you, but there are definitely redundancies between some of the tools I use. Heck, I use two to-do list apps and still write my list down with a pen and paper every day. How many tools do you use that work to do different versions of the same functions?
Marketers could be using that time to do other cool things.
Perhaps the most frustrating aspect of the inefficiency of tools is that time spent managing tools takes away from time that could be spent tackling big-picture challenges, creating content, or closing prospects. Here’s what the marketers and salespeople we surveyed said they wished they could be doing with that time:
Source: HubSpot Research
The three things marketers would prefer to focus on — growing web traffic, creating content, and converting new leads — might look familiar. They’re critical pieces of the inbound and content marketing funnel, and without ample time to dedicate to these tasks, marketers might not be able to generate as many leads as needed for their sales teams’ success.
What’s the Solution?
So, let’s recap.
The results of this survey aren’t great. Marketers and salespeople are having trouble being as efficient and productive as possible because they have to manage so many different tools. They’re sacrificing time to work on projects of greater impact and magnitude to log into tools and extrapolate data.
But not to worry — we suggest two steps to maximize efficiency and stay productive in the face of hundreds of productivity tools to choose from.
1) Do an audit.
If you didn’t do it earlier while reading, sit down and write down (or type) a list of all of the websites, tools, apps, extensions, and bots you use every day to get your work done. From your sticky notes app on your computer to your pen and paper to-do list, make an exhaustive list of everything you use to get everything done.
2) Consolidate and integrate.
Then, try to categorize your tools and apps into different functionalities to identify any redundancies in your productivity system. If you’re using three different types of to-do lists, as I do, can you cut two and just use one? If you’re spending time reporting data from three different analytics programs, sit down with your team to determine if there’s a more efficient way you could be reporting, or if your KPIs are up-to-date with your team’s needs.
The ultimate goal should be to create a system of tools that are easy to use and make marketers’ jobs as productive as possible. To learn more about how we’ve done that here at HubSpot, read about our completely integrated Growth Stack here.
How much time do you think you lose each day to redundant tools and apps? Share with us in the comments below.
An Introduction to Data Visualization: How to Create Compelling Charts & Graphs [Ebook]
Your data is only as good as your ability to understand and communicate it. Effective marketers aren’t only able to understand and analyze the numbers, but also to effecticely communicate the story behind those numbers.
The best way to tell a story with your data is by visualizing it using a chart or graph. Visualizing your data helps you uncover patterns, correlations, and outliers, communicate insights to your boss, your team, or your company, and make smart, data-backed decisions.
Designing charts and graphs may seem intimidating — especially to folks who aren’t designers by trade. But the good news is, you don’t need a PhD in statistics to crack the data visualization code. We’ve created a new guide to help you: An Introduction to Data Visualization: How to Design Compelling Charts & Graphs That Are Easy to Understand.
This guide will walk through:
- What data visualization is and why it’s important;
- When to use the different data types, data relationships, and chart types;
- How to visualize your data effectively;
- The best data visualization tools.
Ready to learn how to analyze, visualize, and communicate your data better? Download our free introductory ebook on data visualization and use what you learned to run better experiments, create better presentations, and make better business decisions.
How to Pick the Perfect Font Pairings for Your Website: 7 Free Tools
With so many custom fonts readily available for download, selecting a combination of typefaces to feature on your next project can be an unexpected time sink. There are seemingly endless pairing possibilities — how can you be expected to choose?
Whether you’re diving into a major website redesign or a creating a simple infographic, you need a font combination that looks professional, polished, and doesn’t distract from your content. And you need it fast.
These designers have heard your cries for help, and developed free tools to help you make better typeface pairings faster and more efficiently. Pairing fonts doesn’t have to be a lengthy guess-and-check process when you have the right tools at your fingertips.
7 Free Tools for Selecting Font Pairings
1) Google Fonts
You’ve probably used Google Fonts at some point to select fonts for a web project, but did you know they also offer suggested font combinations?
From the list of available fonts, hover over a typeface. In the bottom left of the typeface preview area, click See Specimen.
This will open up a font preview page where you can enter preview text, adjust the background color of the page (using the paint bucket icon in the upper right corner of the page), and view information about the typeface’s history and usage. Towards the bottom of the page, you’ll see a section called “Popular Pairings with X.”
In this section, you can preview a selection of popular font combinations featuring your selected typeface. You can add complementary fonts directly to your Google Font library by clicking the “+” symbol beside each recommended pair. When a pairing is selected, you can use the up/down arrows beside the font names to change which typeface is used in the preview as the headline and which is used for body copy.
2) Typ.io
This expertly curated database allows you to view trendy font combinations used on real websites, and take a peek at the CSS designers used to style and format them. Spend some time browsing through Typ.io’s impressive archives or categorized lists, and when you find a site that catches your eye, simply click “Get Under the Hood.”
This will let you view the exact fonts used on the website, see where the fonts are available for free download or purchase online, and scope out how the designer plugs them in on the back-end of things. Even if CSS isn’t really your area of expertise, Typ.io is still a useful tool for viewing professional typography combinations in action.
Typ.io also offers a useful search feature, enabling you to filter websites by primary font, desired font type, and font availability. You can even see which font combinations are popular on different types of websites (e.g., blogs, portfolios, etc).
3) Web Font Blender
Web Font Blender is a quick, intuitive way to test font combinations in a minimal environment. Set up like most text editing programs, this tool lets you mix and match different web font combos, edit the body, subheading, and headline copy, and adjust the styling of the preview text to your liking.
Choose from a wide selection of popular web fonts and play around with the settings to find a group of fonts that work well together. Once you have a combo you’re happy with, you can even grab the CSS for your creation under the “Grab Code” tab.
4) Fonts In Use
Fonts In Use is an independent archive devoted to showcasing creative typography from designers around the world. Whether it’s a website, a print campaign, a package design, or something else entirely, the curation team at Fonts In Use is committed to uncovering interesting font combinations wherever they appear.
Scan through their archives for seemingly endless pages of inspiration, or check out examples of popular typography in your specific industry using the “Industries” option from the top drop-down menu. If you have a font in mind you want to use, but aren’t sure what font to pair with it, you can also filter results by typefaces.
5) Canva Font Combinations
This simple tool from Canva lets you select a font and instantly discover complementary typefaces and examples of your chosen font in action. Just pick a starting font from the main drop-down menu, and the tool will automatically produce some aesthetically pleasing combos for you to peruse.
Once you get a perfect match, you can edit the preview text to see how the fonts will look with your content.
6) Font Combinator
Font Combinator is a sleek typography tool developed by Typotheque, a type foundry and design studio based in The Hague, Netherlands. If you’re looking for a way to preview font combinations with lots of customization options, look no further.
Use the drop-down menu in the upper left to select a pre-made font selection designed by the Typotheque team, or use the settings to build and test custom font combinations of your own. You can adjust the size of any text group using the sliding bar above each section. Not loving the current combo? You can introduce a new font to the mix by dragging and dropping from the typeface list on the left.
7) Font Pair
Hayden Mills, a design student at Indiana University, developed this tool to help designers quickly and painlessly find proven font combinations using Google Fonts.
Organized by typeface categories, each of the combos featured on Font Pair are curated by Mills himself or suggested via a Google form available on the site. Want to plug in your own copy? You can click directly into any of the font pairing examples and edit the preview text anywhere on the site.
What are your current favorite font combinations?