The Beginner’s Guide to Conversions Before the Checkout [Free Guide]
Most people who get to your website aren’t ready to buy immediately. In fact, nearly 99% of first-time website visitors don’t purchase. But, most ecommerce marketing efforts are focused only on the 1%, and not the 99% of visitors. To move the needle on your bottom line, you need to engage with this 99% of visitors.
This is where offering conversion opportunities besides the checkout comes in. You may already have some on your site, like the opportunity to subscribe to your newsletter or blog. With this brand new guide, you’ll learn how to capture the information of the 99% prospective buyers who aren’t yet ready to purchase through pre-transactional conversions opportunities. Then, you’ll learn how to use that information to nurture them into a sale. By the end, you’ll be able to develop your own pre-transactional conversion strategy for your company.
This guide covers:
- Why You Need Conversions Before the Checkout
- How You Can Prompt a Conversion
- What Makes a Compelling Pre-Transactional Offer
- Best Practices from Real-Life Examples
Download The Beginner’s Guide to Conversions Before the Checkout to get started with a pre-transactional conversion strategy.
9 Apps That’ll Take the Stress Out of Your Morning Routine
You know those people who obnoxiously set their alarm clock in five-minute intervals nearly an hour before they actually have to wake up?
Well, I’m one of them. And even after mentally preparing myself for an hour, I still shuffle my way to the coffee pot looking like a character out of a zombie movie.
Trouble is, I — like many people — actually do my best work in the morning. Not to mention, there’s a ton of research that suggests that waking up early can have a positive impact on your success, ability to anticipate problems, organization, and so on.
In an effort to take back my mornings, I dug in to the app stores to find nine of the best apps for iOS and Android designed to help people get up and going. From fetching the weather report to pushing you through your morning workout to reminding you to take a minute to pause and reflect, these apps should help you de-stress your morning routine and get up on the right side of the bed.
9 Apps That’ll Make Your Morning Less Stressful
1) Sleep Cycle Alarm Clock
- Price: Free for iOS (Premium available for $1.99/year), $0.99 for Android
- Available for: iOS | Android
Waking up isn’t always easy, but it sure helps when the timing is right.
With this in mind, the Sleep Cycle Alarm Clock closely analyzes your sleep and wakes you up during the lightest sleep phase, which occurs during a 30-minute window that ends at your set alarm time. (This window can be adjusted to anywhere between 10–90 minutes, but the app recommends 30 minutes.) This ensures that you wake up in a more natural way, feeling both well rested and ready to start the day.
The app does this by using the built-in microphone in your device to monitor your movement, while ignoring all other sounds, such as your spouse snoring or your noisy roommate. Once you set an alarm, the app prompts you to place your phone screen on your nightstand or on your bed next to you so that it can tune into your movement.
When the alarm sounds the music will begin to play softly, increasing volume as time continues. If you want to snooze the alarm, simply tap twice or pick up your phone. The app defaults to “Intelligent” snooze mode, which means that you can snooze until the end of your wake up phase. However, you can opt for “Regular” snooze mode, which lets you choose a time between 1–20 minutes.
The app also records your sleep activity, so you can learn more about the quality and quantity of sleep you’re getting each night.
2) Morning Ritual
- Price: $1.99
- Available for: iOS | (Android users: Here’s something similar.)
According to behavioral psychologist BJ Fogg, there are three ways to change behavior in the long term: have an epiphany, change your environment, and take baby steps. The Morning Ritual app caters to his third suggestion, as it makes it easy for users to create daily activities and set a designated time for each of them.
For example, let’s say every morning I want to meditate for five minutes, read for 10 minutes, and then check my email for 15 minutes. I’d start by setting these activities in the app with corresponding time limits. Then, all I’d have to do is and simply hit the “Start” button to begin a timer for my first task.
The app will let you know when it’s time to move on to your next task, but you can also prompt it to skip ahead. Once you’ve completed your routine, the app pulls together a graph to show you how you allocated your time. You can track your progress by comparing this graph to ones from the last week or month.
3) Poncho
- Price: Free
- Available for: iOS | (Android users: Here’s something similar.)
Checking the weather in the morning helps you better plan your commute, outfit, hairstyle, etc. But why settle for any old weather app when you can get your updates from a cat in a yellow raincoat … amirite?
Poncho offers playful personalized weather forecasts, commute predictions, and a handy alarm clock that wakes you up with weather-related music. Heck, it’ll even send you pollen, allergy, humidity, and bad hair day alerts. (If you’ve got frizzy hair, this feature alone should be a selling point.)
One downside is that you need to keep your app open and your screen unlocked for the alarm to work. However, the app automatically dims down your display when you hit the hay.
4) Spotify
Okay, so Spotify is a great app no matter the time of day … but there are some really cool “morning-friendly” features worth mentioning.
For example, last year, Spotify teamed up with music psychologist David M. Greenberg to piece together the perfect, science-backed morning playlist. Designed to help people rise a little easier, this playlist includes songs like Coldplay’s “Viva La Vida,” Sam Smith’s “Money On My Mind,” and Imagine Dragon’s “On Top of the World.” Check it out below:
Here’s one filled with high intensity tracks to get you up and moving:
5) Calm
We’ve highlighted the benefits of mindfulness and meditation before … and we’ll highlight them again. In an effort to set a positive tone for your day ahead, the Calm app offers over two-dozen guided meditation session for you to choose from.
The sessions range anywhere between a few minutes to around 30 minutes, so you can squeeze in some “me” time no matter what your schedule looks like.
The app also offers 7-21 days guided meditation programs that keep track of your progress, as well as unguided meditation lasting up to eight hours.
I started using this app at night to help me wind down and I’ve seen a noticeable difference in my ability to fall asleep quickly and wake up feeling more refreshed.
6) Stylicious
Depending on your dress code at work, picking out something to wear in the morning can be a pain. Will people notice that you wore the same shirt two Wednesdays in a row? Does your blue tie look okay with that grey shirt you just bought? And don’t even get me started on the “is this too wrinkly?” debate.
The good news is, Stylicious helps you manage your closet and create outfits — while you’re still in bed. To get started, simply add items to your “virtual closet” by taking a photo or using an existing one. (We recommend doing this once a week to keep tabs on what’s clean.) Once you’ve cataloged your wardrobe, you can mix and match pieces until you come up with a combination that looks just right.
(Image Credit: Aptoide)
Once you’ve landed on a few looks you like, you can add them to your “Fashion Calendar” to keep track of what you’re wearing. The app even has a handy vacation planner to help you plan and pack outfits for your next business trip.
7) Wunderlist
One of the best ways to take a little chaos out of your morning routine? Get situated the night before. Whether you need to piece together a grocery list, map out a presentation, or prep for a meeting, a task management app like Wunderlist can … well … do wonders. (I’ll be here all week.)
Thanks to the app’s clean, user-friendly design, it’s easy to make your way through the impressive range of features — from setting due dates and reminders to sharing lists with your friends, family, and coworkers.
Wunderlist syncs between your phone, tablet, and computer, so you can create your list on one device and wake up and browse it from your phone in the morning.
(Check out our list of nine other handy to-do list apps here.)
8) Pocket
I’ll be the first to admit that I have zero patience when it comes to technology. This is especially true during my morning commute on the train, where spotty service prevents me from catching up on some reading.
But thanks to the Pocket app, I’ve managed to reduce this a.m. frustration by gathering a bunch of articles in advance that can be read offline.
Here’s how it works: Pocket lets you save articles, images, and videos from your browser or from a library of 1,500+ apps to be viewed on any device, regardless of your WiFi connection. (Check out this article for more ways to stay productive without an internet connection.)
Whenever I find something I know I’d like to read later, I put it in my Pocket to revisit during my commute. This helps me kickstart my day with some fresh reads and a whole lot of inspiration.
9) Happier
To stay present and positive throughout the day, set aside a few minutes every morning to remind yourself what you’re grateful for.
Sure, it might feel a little silly at first, but it’s a better use of your time than you’d think. In fact, there’s a wealth of research out there suggesting that keeping a gratitude journal can significantly increase your well-being and overall life satisfaction.
One of our favorite apps for recording and reflecting on special moments is Happier, which combines a gratitude journal with a positive social community.
With the Happier app, users can share happy moments with the community to gain both support and encouragement, or reserve their moments for self-reflection by keeping them private. It’s less about who see them, and more about actually getting them down in writing.
The app also offers snackable, expert-led courses designed to help users uncover new ways to find joy, calm, and satisfaction.
What are your favorite apps to wake up to? Share them with us in the comments section below.
How to Create Online Surveys People Will Actually Take [Infographic]
Even a goldfish can pay attention for longer than most people can nowadays. The ever-decreasing human attention span is one of the the biggest challenges marketers are faced with today.
For those looking to conduct market research through surveys, the fight for our audience’s attention can seem incredibly discouraging. How can you expect to improve participation rates when people can’t sit still long enough to make it through your questions?
If you want to encourage participation and avoid diluting your data, you’ve got to find a way to make people want to engage with the content. To learn how, take a look at the infographic below from the folks at qSample. It’ll walk you through four interesting and helpful things to consider when crafting your next online survey. (For more help, check out this handy guide on how to use online surveys in your marketing.)
Getting Buy-in for Change: What Education Marketers Can Do To Help Their Schools Evolve
As an education marketer, you’re well aware of the successes and advantages of inbound marketing. It’s easy to spend so much time immersed in the new opportunities inbound is bringing. Which makes it easy to forget that key stakeholders at your school don’t always share same perspective. Administrators and staff may never have heard of inbound marketing, or may be afraid of change—making it tough to get their support.
Yet you do need their support to transition your marketing strategy and budget towards inbound. They’ll also be a needed source of your school’s best stories and help with content distribution. If they don’t get inbound marketing, you’ll experience some push back. Or at least skepticism, which can spread seeds of doubt.
People are naturally resistant to change. That’s fine. Just make getting buy-in from the administration, development office, faculty, and staff for inbound as part of your new marketing strategy.
To brush up on the basics of inbound marketing for schools before you dive in, check out our guide here.
Make Their Goals Your Goals
Your colleagues may not know what personas, SEO, or content offers are. You have to help them understand what inbound marketing is so they have a clear vision of how the marketing strategy is shifting. Make sure you put that vision in context of how it helps them.
Draw a picture, tell the story that shows how your team’s inbound marketing activities helps them achieve their goals.
For example, you could explain that your keyword and persona research will be the foundation of an SEO campaign that gets the school’s website found by the people they’re trying to reach. You can add that SEO leads have a 14.6% close rate, while outbound leads, their current marketing strategy, have a 1.7% close rate.
CAUTION: Beware of diving into nitty-gritty of marketing until you’re sure your non-marketing savvy stakeholders understand the terms and concepts. Use that language too early, and you risk losing them them.
Instead of talking about keywords and personas, leads, and content offers — take them through a real-life example. For instance, a parent who’s looking for a new school because their child needs X. (Make that “X” something for which your school is known and can be found online with that term.) Using a real-life example will bridge the gap between your marketing-speak and their reality.
All the Cool Kids are Doing It
Many educational institutions are already having great success with inbound. This includes K-12, higher education, and trade schools. Take a look around and share some effective examples from other schools. You can find some case studies of educational institution inbound successes here.
Pay particular attention to the schools getting the type of enrollees that you want at your institution. What kind of campaigns are they running? What does their content priority appear to be?
When people at your school see real-world examples of how other schools are benefiting from inbound, their trust factor in inbound’s potential for your own school increases.
Reassure Your Colleagues
Trust is critical to getting your stakeholders’ buy-in for a major change. Showing other schools’ success with inbound is just one aspect to earning their trust.
The other is to reassure them that while inbound is a shift, it’s not a revolution (not yet anyway). You’re not throwing out all the marketing work you’ve already done. The school isn’t getting rid of current marketing channels that have been working. A PPC campaign that’s been bringing visitors to website and downloads of application materials will continue.
Start with small, tightly focused campaigns for quick wins. Don’t make your first proposal a redesign of the school’s entire website. Instead, you might start with an SEO optimization plan for a high priority program page.
Be sure to benchmark metrics before the change. Get past performance numbers for metrics such as traffic referral sources, new visitors, repeat visitors, time on page, time on site, and downloads. Then optimize the page for SEO. Use the persona research to craft a powerful CTA to download the program brochure.
How is the new page comparing to the old version? Reporting is crucial to prove the value of your inbound campaigns. Fortunately, data and metrics are two of inbound marketing’s virtues. As time passes, show the before-and-after pics. Show you’re willing to have your work measured. Because admissions, faculty, and staff are held to very hard, tight numbers such as student enrollments, test scores, student outcomes, etc., they’ll welcome news that Marketing will also be publicly held to relevant performance metrics.
From there, continue with ever-larger campaigns. Optimize more web pages. Revamp the blog. Run a student-generated content social media campaign. Make a premium content offer.
Consistent implementation of ongoing inbound campaigns will keep your message about the value of inbound in front of key stakeholders. Each subsequent campaign should build off the success of the last and be a bit more ambitious. This stepped approach eases the transition as more resources go to inbound from older, legacy marketing tactics. Watch as their support and enthusiasm grows.
Have an Inbound Strategy
Although you may be starting small, know from the start where you want to go. After the first quick success, don’t be at a loss about what to do next. Hesitation on your part will undermine the confidence you’ve earned from key stakeholders in making the transition.
Your team should brainstorm and layout your inbound strategy as part of your overall marketing, before you bring it to the rest of the school. You don’t need to plan each detail, but do have a strategy and a high-level plan for implementing it.
Your plan should include where/when (as early as makes sense) to involve other key stakeholders in identifying goals and success metrics for future inbound campaigns. Getting them involved in developing your school’s inbound strategy ensures it’s aligned with the broader goals of the school. The more “thumbprints” on your plan, the better!
Now, your goals are their goals. And it’s more likely they’ll be allies when it comes time to secure budget and resource support for even more sophisticated inbound marketing campaigns.
The Science Behind Successful Facebook Ads [Free Ebook]
Facebook has been proven time and time again to be an effective channel for driving traffic to your website, converting visitors into leads, increasing app installations, and generating more Likes for your business Page.
But using Facebook advertising to drive results like these only works if you’re smart about it. The challenge for marketers is knowing how to optimise your Facebook ads to get the most bang for your buck.
What exactly does it take to make a Facebook ad successful? To find out, HubSpot teamed up with AdEspresso and analysed 100,000 Facebook ads from businesses. We compiled the data into a free visual guide, The Science of Successful Facebook Ads.
In this brand new ebook, we go through the data we collected and the analyses we drew from it, Facebook advertising best practices to follow, and examples of companies that are doing it well to get your creative juices flowing.
The Facebook advertising data we cover in the ebook includes:
- The most popular type of Facebook ad
- The most popular headline length
- The most popular text & description length
- The most popular words used
- The most popular numbers used
- The most popular links
- The most popular calls-to-action (CTAs)
Ready to start creating better Facebook ads that drive real business value?
Download your copy of The Science of Successful Facebook Ads here and start creating more effective Facebook ads.
Click to Tweet:
“Data-backed best practices for Facebook Advertising by @HubSpot and @AdEspresso http://hubs.ly/H022wFn0”
Why Your Inbound Marketing Strategy May Not Be Working
Although most companies now recognize that inbound marketing is an effective promotional tactic, it’s been viewed more often as the icing on the cake rather than a must-have. But even in 2013, 92.7 percent of companies using inbound marketing saw a significant increase in leads.
Since then, more and more companies — from big brands to small businesses — have taken on inbound marketing. And in 2016, inbound marketing is being touted as an essential component to your online marketing efforts. As a result, now is the perfect time to reevaluate your inbound marketing tactics and ask yourself, “Are these really working?”
Why Your Inbound Marketing Isn’t Working
At PCR, I’ve noticed that when companies aren’t seeing success with their inbound marketing tactics, it usually boils down to the same core reasons. Here’s why your efforts may not be working for you.
1) You don’t know what you’re trying to accomplish
With inbound marketing, a lot of companies dive right into tactics and say, “We need better search engine optimization” or “We need to blog more.” But these companies have yet to take a look at existing assets and how they can be improved before chasing the next big thing in inbound marketing. Plus, these metrics are too vague — you have to align your lead generation with measurable goals to make an impact and analyze results.
2) You haven’t built the right foundation
Around six to 12 months in, if you don’t have a strong foundation on which to build your strategy, your inbound marketing plan can get really messy. You won’t have the proper attribution or reporting, making it hard to scale and see which efforts are going to produce the best results.
3) You don’t have the right person
You may have dedicated someone to “handle” the inbound marketing internally, but it can easily become overwhelming for that person to get up to speed on the right software. Plus, if he or she doesn’t see buy-in or education from the leadership (or isn’t seeing any results fast enough), that person may put undue pressure on the team — or decide to quit altogether.
4) Your inbound efforts are not aligning with your outbound efforts
In my experience, clients can sometimes run print advertisements or pay-per-click campaigns to get more eyes on a certain service or product without any outbound efforts. Landing pages, form capture, or email follow-ups need to be in place to line up with those ads to get the leads you need.
5) Your efforts are not data-driven
It’s understandable for brands to want to stay true to their traditional communication styles. However, not paying attention to important metrics — like whether your open rates are dropping from email to email — can hurt your inbound initiatives. It’s important to hone in on how your users react to certain messaging efforts to develop the right communication.
These aren’t the only obstacles that you may be running into, but if you can figure out which one is keeping you from succeeding and address it head-on, then you’ll quickly see an improvement in your marketing.
Strengthen Your Inbound Marketing Campaign
Once you’ve identified which pit (or pits) you’ve fallen into, you need to understand how to adapt these marketing mistakes and ensure that they’ll really work. Here are four things you can do along the way.
1) Reevaluate your goals
Ask yourself, “Is this providing value in accomplishing our business goals?” A lot of companies get in “checklist mode,” doing the same thing repeatedly without taking the time to ask whether it’s really working. Remember, goals and objectives — when contingent upon user data — will change and take turns. Scheduling an audit, with measurable goals, every four to six weeks is a good rule of thumb.
2) Communicate with your team
Set up regular check-ins to make sure everyone is on the same page and knows what’s going on. Involve key decision makers in every step of the process. This shouldn’t be done annually or quarterly, but monthly on an ongoing basis. Start with an initial strategic discussion about what really needs to be accomplished to achieve the goals. Perform an existing audit of everything that has been done up to this point, and schedule a time to go through goals of the campaign. Are your expectations realistic?
3) Identify your customer
Build the marketing plan around attracting and engaging these users. You need to know if your inbound marketing strategy will resonate with your ideal customers and help solve one of their problems every step of the way. Make sure your customers are segmented and that you create buyer personas.
4) Measure your data
Data and proper attribution can tell you how effective each campaign is. Measure everything so you’re making educated decisions about its effectiveness. It’s important to at least note a date that you kick off a certain outbound campaign to keep track of internal spikes in website traffic or conversions. Tie all marketing efforts together for tracking, and reporting reasons so you can tell if a campaign is working.
With these four resolutions in mind, you’ll be able to adapt your current inbound marketing strategy to one that works in no time. But as you continue to evolve, you also need to know how to easily find marketing problems before adaptation is no longer an option.
Spotting Those Inbound Marketing Pitfalls
Although we all like to think that we’ll be the first to recognize when we’ve made mistakes, this isn’t always the case. Amid the big rush to “do more” and “do it quickly,” you may neglect the proper steps to build the right type of campaign.
In my experience, companies are having the most trouble identifying their inbound pitfalls because they don’t have the resources to effectively manage them. When brainstorming solutions, I see a lot of companies view a particular type of software or tactic as a cure-all, but that’s rarely the case. It’s often more likely that the marketing team is small and trying to automate their inbound processes from the get-go.
Make no mistake: Automation is great because it leaves the heavy lifting and manual labor to the machines. But over time — if everything is already running on its own — it’s easy to move on to other tasks and neglect actually developing your marketing efforts (especially with one or two people on the marketing team).
Ultimately, identifying these issues involves more than just the marketing team. Teams that are siloed from one another increasingly proves that their differing objectives and lack of communication harm a business across the board. Customer service, sales, and executive leadership all need to be on the same page if the company is going to gain any good leads from inbound marketing efforts.
Often we’re afraid to take a hard look at what we’ve been doing and ask ourselves whether it’s really the best approach to meet our goals. But in 2016, as inbound marketing increasingly becomes a must-have tool in your arsenal, the time is right to collect data, get the right team in place, communicate, and reassess how you reach your leads.
How to Stretch Your Nonprofit’s Marketing Resources
Running a marketing team at a nonprofit is tough because you’re dealing with two of the toughest challenges to tackle: achieving big goals and operating on a shoestring budget. It’s not uncommon to hear about budgets that are pushing $0, outdated systems and tactics, and ‘big ideas’ that never make their way to the market.
At face value, it may seem like nonprofits have an uphill battle to fight. In a world where big CPG brands have infinite dollars to spend on marketing, how can the smaller players keep up and compete for attention spans that are already spread thin? How can nonprofits afford marketing when their organizations are, by definition, not structured around ROI?
Fortunately, the solutions to these questions may be simpler than you think. Instead of looking at your nonprofit’s marketing resources (or lack thereof) as constraints, keep your eyes peeled for new opportunities for creativity. Make your valuable time and dollars count more by focusing on the following, simple steps.
Be a Curator, not a Writer
Can’t afford to produce original content? Can’t write? No problem. There’s a lot of great content floating around the Internet already that your audiences would likely be excited to read about.
Rather than reinventing the wheel and spending your valuable time and resources on writing blog posts (they’re expensive and can take a long time to produce), focus on sourcing and bundling together great resources that are already out there.
There are plenty of copyright and SEO friendly ways to do this as well—after all, you can’t just re-publish someone else’s content word for word on your own site: even if you cite the original author, you still risk copyright infringement (and getting dinged for duplicate content in Google Search). Here are some examples:
- Create a regular newsletter with curated content
- Publish monthly roundups of ‘news clips’ about your industry
- Write short blog posts that link to industry stats and studies
- Round up interesting infographics, share them on your blog, and link back to the original source (remember that infographics are designed, inherently, for sharing!)
When it comes to success with content creation, efficiency is everything. If you’re looking for additional tips, check out this list of 5 tips to help you build your process from scratch.
Repurpose Your Assets
If you do decide to create an ebook or series of blog posts, make sure to make the most out of your investment. Turn an ebook into 5 blog posts and 5 blog posts into an ebook. Use templates wherever possible (i.e. if you’re hiring a designer, create layouts that you can reuse for multiple assets).
You can also repurpose your content across different marketing channels: in lead nurturing campaigns, through PPC ads, and even top-of-funnel on your blog.
At the end of the day, repurposing works for one reason and one reason alone: your audiences don’t have insight into your organization as you do, so their attention spans are fleeting. When you repurpose your content, you increase the chances of it becoming seen to a wider audience, in more marketing contexts.
Looking for ideas for how to repurpose your content? Here are a few ideas that can help:
- This article breaks down 5 creative ways to repurpose one piece of content
- This roundup explains how to promote the same piece of content across 50 different channels
- This piece breaks down 9 ways to recycle blog posts into other content formats
If you’re still stuck on ways to get started, bring in a few team members within your organization to help. Do what you do best: brainstorm and plan together. Come up with as many creative (and free) ideas that you can. The end result will be #genius.
Keep Admin to a Minimum
One of the biggest barriers to success with content marketing is all the administrative work. If you’re running a blog, campaigns on social media, and email newsletters, you’re likely managing multiple moving parts—many of which can quickly become unwieldy.
When you’re just getting started, you’ll likely feel comfortable spending a few extra hours in WordPress or in your email marketing software. But as your marketing efforts increase in frequency, intensity, and volume, you’ll risk spreading yourself too thin. Here are some steps that you can take to make your planning process easier and streamline your marketing budget as a result.
- Plan and schedule your content ahead of time (like, weeks or months in advance)
- Put parameters around your ideation and brainstorming process
- Use a project tracker to monitor your content production (here’s a free blog editorial calendar that you can use).
Keep your marketing headache-free and low-key. Planning in advance will help you minimize admin, control costs, and ensure that you’re only investing in resources that make an impact among your audience. When it comes to success with marketing, don’t underestimate the power of time.
Find Overlaps
Have you written the same email 5 times to answer a common question?
Chances are, you’ll write that email again and again. Stop yourself now, and turn that content into a blog post that you can easily publicize. Your audiences will be thrilled because they’ll have a resource that they can easily access. You’ll be thrilled because you’ll have saved yourself some time.
Fortunately, these blog posts are also relatively straightforward to write. Here’s a simple process to follow:
- Title your blog post based on the question you’re asked (i.e. “How does nonprofit X find members?”)
- Sketch out a 3-part outline that addresses the topics that you want to cover
- Take your email content and adapt it to the outline you’ve created
There are plenty of additional ways to find overlaps. For instance, if you’re conducting customer interviews, consider recording and transcribing your conversations: this rich, raw data can be repurposed into interview materials for developing audience personas, and it can also serve a dual-purpose as interview material for a blog post.
Try to see your marketing from multiple dimensions. Find ways to tackle multiple goals with one bat swing.
Last But Not Least
Keep your reporting in one place, and be diligent about quantifying the results of your marketing. The success you need won’t happen overnight: it will materialize from a long-continuous journey. Your stakeholders, board, and teammates will want to be informed along the way—to learn and grow alongside you. By having a central repository for your reporting and keeping close watch over your analytics, you’ll be in a great position to study and report upon the results of your efforts. Slow and steady is the path to sustainable growth.
How to Write Catchy Headlines and Blog Titles Your Readers Can’t Resist
It’s one thing to write great content, but it’s another thing to get it read and ranked — which is where nailing the title comes in.
Titles are what sell the content. They represent it in search engines, in email, and on social media. It’s no surprise, then, that one of the most common questions we get is around crafting titles.
Download this free report to get even more data-backed tips on writing catchy titles and headlines.
How long should my headline be? What words should I use? What words should I avoid? Should I optimize it for search or social? Or both?
Luckily, we’ve come up with a simple formula for writing catchy headlines and blog titles that you can reference from here on out. So let’s just dive right in, shall we?
A Foolproof Method for Writing Catchy Titles and Headlines
1) Start with a working title.
Before you get into the nitty-gritty of coming up with a perfect title, start with a rough draft: your working title.
What’s a working title, exactly? A lot of people confuse working titles with topics. Let’s clear that up:
Topics are very general and could yield several different blog posts. Think “raising healthy kids” and “kitchen storage.” A writer might look at either of those topics and choose to take them in very, very different directions.
A working title, on the other hand, is very specific and guides the creation of a single blog post. For example, from the topic “raising healthy kids,” you could derive the following working titles:
- “How the Right Nutrition Can Strengthen Your Kids’ Bones”
- “A Parent’s Guide to Promoting Your Child’s Social, Emotional, and Behavioral Well-Being”
- “X Recipes for Quick & Healthy Dinners Your Teenagers Will Gobble Up”
See how different and specific each of those is? That’s what makes them working titles instead of overarching topics. It’s also worth noting that none of those titles are perfect — they should just be specific enough to guide your blog post. (We’ll worry about making it clickable and search-friendly later.)
2) Stay accurate.
Accuracy is critical when trying to finesse a title because it sets clear expectations for your readers. While I’m sure lots of people would love to click into a post that said “10 B2B Companies Killing Facebook So Freaking Hard They Don’t Need Any Other Marketing Channel” … it’s a little bombastic, no?
Unless, of course, you truly did find 10 B2B companies rocking Facebook that hard. And you could confirm that all 10 of them had stopped using other marketing channels. First and foremost, your title needs to accurately reflect the content that follows.
One way to ensure accuracy? Add bracketed clarification to your headline, like we did in this blog post:
In a study of over 3.3 million paid link headlines, we found that headlines with this type of clarification — [Interview], [Podcast], [Infographic], etc. — performed 38% better than headlines without clarification. Again, it’s all about setting clear expectations. Thanks to the brackets, these readers knew exactly what they were getting themselves into before they even clicked.
So if you remember nothing else from this blog post, let it be this: The most important rule of titles is to respect the reader experience.
If you set high expectations in your title that you can’t fulfill in the content, you’ll lose readers’ trust.
Accuracy encompasses more than just hyperbole, though. With the example working title above, you’d also want to confirm all of the examples are, indeed, B2B. Or even that they’re all companies — instead of, say, individual bloggers that target B2B audiences. See what I mean?
3) Make it sexy.
Just because you have to be accurate doesn’t mean you can’t find ways to make your title pop. There are a lot of ways to make a title sexier.
Of course, all of this hinges on understanding your core buyer persona. You need to find language that resonates with them, and know what they find valuable. (Haven’t created or refined your buyer personas yet? Download this free template to create your own buyer personas for your business.)
Once you’re armed with knowledge of your buyer persona’s preferred style, try testing out some of these tips for making your headlines a little sexier:
- Have some fun with alliteration. The title and header in this blog post, for instance, play with alliteration: “Foolproof Formula” and “Writing Wonderful.” It’s a device that makes something a little lovelier to read, and that can have a subtle but strong impact on your reader.
- Use strong language. Strong phrases (and, frankly, often negative ones) like “Things People Hate,” or “Brilliant” pack quite a punch. However, these must be used in moderation. As one of my coworkers likes to say, “If everything is bold, nothing is bold.”
- Make the value clear. As we mentioned above, presenting the format and/or contents to a reader helps make your content a little sexier. According to our research, templates tend to be particularly powerful for CTR: We found that adding “[Template]” to our titles got the most average views of all bracketed terms.
- Make it visual. Is there an opportunity to include visuals within your post? Make that clear in the title. Our research revealed that headlines featuring the word “photo(s)” performed 37% better than headlines without this word.
- Focus on the “whos,” not the “whys”. Want to intrigue your audience? Focus on the “who”: Headlines including the word “who” generated a 22% higher CTR than headlines without it.
Let’s try an example: Let’s say you’re writing a post titled, “15 of Our Favorite Brands on Snapchat.” How might we punch up our accurate-but-boring working title? Here are some options:
- 15 Brilliant Brands Who Are Killing It on Snapchat
- Snapchat Success: 15 Inspiring Brands Who Just Get It
- 15 Must-Follow Brands That Are Seeing Snapchat Success
4) Keep it short.
There is no one-size-fits-all answer to how long or short your title should be. It depends what your goals are and where your headline will appear.
Do you want this post to rank really well in search? Focus on keeping the title under 70 characters so it doesn’t get cut off in search engine results. Are you trying to optimize your title for social sharing? Check out this handy character count guide for Twitter, Facebook, LinkedIn, and Pinterest.
However, according to our own analysis at HubSpot, headlines between 8–12 words in length got the most Twitter shares on average. As for Facebook, headlines with either 12 or 14 words received the most Likes.
Additionally, headlines with eight words had a 21% higher clickthrough rate than the average title, according to the folks at Outbrain.
The lesson? It’s always a good idea to run a few tests to see what works best for your particular audience.
Let’s say I was writing this blog post: “Think Social Media Is Just for Kids? Here Are 10 Statistics Guaranteed to Prove You Wrong.” To shorten it, I would simply try to rephrase it and cut out extraneous words. For instance, I might do something like this:
- Before: Think Social Media Is Just for Kids? Here Are 10 Statistics Guaranteed to Prove You Wrong
- After: 10 Stats That Prove Social Media Isn’t Just for Kids
See? It’s that easy. Try sounding out the title in your head to make sure it’s easily digestible for your readers. The less of a mouthful you can make your titles, the better.
5) Try to optimize for search and social.
I say “try” because sometimes, trying too hard to optimize for these things can make your title sound strange. Remember: You want to optimize your title for your audience above all else, but if you can optimize for both search and social, then that’s great.
The secret to thinking about all three at once? Focus on keywords that you know your audience is already searching for, then look into the search volume for those keywords. (Read this blog post to learn how to compare search volume on keywords.)
Once you have a keyword in mind, you’ll want to be sure to place it as closely as possible to the beginning of your headline to catch your reader’s attention. (Again, you should keep your headline under 70 characters so it doesn’t get cut off in search engine results.)
Another important consideration? Make sure you’re headlines are tweetable: “The 120-130-character range is the sweet spot for high clickthrough rate, according to an analysis of 200,000 tweets with links. This leaves enough space for people to include a short comment if they choose to manually retweet you,” explains my colleague Lindsay Kolowich.
Here’s an example: Let’s say I’m writing a post titled, “X B2B Companies Using Facebook in Cool Ways.” Looks like there’s some wiggle room to optimize it without compromising clarity, right?
If the goal is to rank for the term, “Facebook Marketing,” I’d recommend something like this:
“New to Facebook Marketing? Here Are 10 B2B Companies Doing It Right”
This new title works for a few reasons:
- It’s 56 characters long. This means that it’s short enough to not be cut off in search engines and it’s short enough to be retweeted.
- The keyword is in the beginning. By moving “Facebook Marketing” to the beginning of the title, we’re ultimately increasing the odds that we’ll grab our audience’s attention.
- It’s human. I wasn’t kidding when I said you should focus on optimizing for your audience first. This title presents both a pain point and a solution all wrapped up in one.
(Read this blog post for more on optimizing your content for SEO.)
6) Brainstorm with someone else.
Once you’ve refined your title using the tips above, it’s time to come up for air and connect with another human. Title brainstorming is an essential part of the process.
Here at HubSpot, we spend a decent amount of time and brainpower coming up with our titles. The final step before scheduling a blog post is pulling another member of our team into a back-and-forth title brainstorm in a chat room. One member of the duo will post the title they recommend into the chat pane window. The other person will then refine that title even further, or suggest other title angles. After several back-and-forths, the duo will agree on the title that’s accurate, sexy, concise, and SEO-friendly.
Only when both parties agree on a title do we schedule our post for publishing — which can take as little as five seconds and as long as ten or so minutes. While that seems like a long time, it’s essential to putting our best foot forward with each post we publish.
(Check out this article for even more helpful group brainstorming tips.)
I hope this has been a helpful walkthrough on crafting titles. Share your tips in the comments, won’t you?
Editor’s Note: This post was originally published in October 2013 and has been updated and for freshness, accuracy, and comprehensiveness.
How One Company’s Investment in Blogging & SEO Increased Traffic By Over 2,500% in One Year
Setting aside time to brainstorm blog topics, structure posts around relevant keywords, optimize calls-to-action and social sharing buttons, and strategically place relevant internal links can sound daunting to many marketers.
This is especially true for those marketers who are just starting to ramp up their business blogging efforts and don’t have much bandwidth.
But what if I were to tell you that, along with writing a few more blog posts per week, optimizing those blog posts and following promotion best practices could increase your blog traffic by over 2,500% in as little as one year?
Well, that’s exactly what happened to a technology provider called Marco.
Looking to bring in more leads and customers to their website, the folks at Marco teamed up with HubSpot Partner Leighton Interactive to explore the possibilities of inbound marketing. And after some thoughtful strategizing and hard work, they were able to start a new blog and increase the traffic to that blog by 2,512.5% in a year — from 88 visits in its first month to 2,299 visits per month a year later.
As part of HubSpot’s 2015 Year in Review, we wanted to celebrate the success of our partners and the impact they’ve had on their clients businesses. So I caught up with two folks at Leighton — Inbound Marketing Manager Simone Haider and Creative Director Brandon Philbrick — to get the inside scoop on how they set up Marco’s new blogging strategy, how they implemented it, and how it impacted their results.
Setting Up a Blog Strategy
Before hiring Leighton Interactive in the summer of 2013, marketers over at Marco had a handful of inbound marketing assets. More specifically, they’d already set up two blogs — a leadership blog authored by their CEO, and a “CTO Insider” blog authored by their CTO — on each of which they were publishing one blog post every two weeks.
Aside from these blogs, they also did a little bit of email marketing, created a Facebook account, and used Google Analytics to keep track of it all. The trouble was, none of these pieces were working together — that is, until the team at Leighton stepped in.
In an effort to help Marco increase traffic to their website, the inbound marketing experts at Leighton recognized that they’d have to start by increasing blog traffic.
Why start there? Because the more webpages a website has, the more likely those webpages are to rank in search — and the more likely the website is to attract visitors who are actually interested in what they offer.
More often than not, the difference between a 50-page website and a 500-page website is a blog, making blogging an absolutely essential practice for traffic-building and search engine optimization. (Read this blog post to learn more about the benefits of business blogging.)
So to build out Marco’s blog, the folks at Leighton helped Marco do the following:
- Research and create buyer personas
- Create a new blog section on the HubSpot platform with blog posts catered to those buyer personas
- Write blog posts regularly for that new blog
- Conduct keyword research to help make those blog posts more search-friendly
- Add calls-to-action to the blog pages to convert readers into leads
- Redesign the blog pages to optimize it for search, as well as to merge the two preexisting onto the HubSpot platform
- Promote blog posts on other marketing channels, like social and email
To measure the success of this new strategy, they focused on tracking monthly blog traffic — i.e. overall blog visits — using HubSpot’s Sources tool to give them a good sense of whether and how much they were growing traffic to their blog over time. (For non-HubSpot users, Google Analytics is a good option for measuring blog traffic over time.)
Later, they would focus more on the blog’s conversion rate, meaning how many people download an offer from one of the calls-to-action after reading a blog post.
Implementing the Blog Strategy
While Marco already had those two blogs authored by their executives, the topics those blogs covered weren’t necessarily what the company’s main target customers were searching for or looking to read about. Instead, they were more for executives and chief technology officers, whereas Marco’s target buyers were “complaint fielders,” which included folks like facilities managers, IT managers, and office managers.
Step 1: Creating Buyer Personas
The team at Leighton knew they wanted to build out a new blog to help Marco increase their traffic — but they weren’t exactly sure what the blog should be about. To get some initial guidance on topic generation and keyword research for the blog, they needed to first research and create buyer personas.
What does that mean, exactly? Buyer personas are semi-fictional representations of your ideal customers, based on market research and real data about your existing customers. To research these personas, the folks at Leighton did a lot of interviews and brainstorming sessions with Marco’s sales team — i.e. the people who were actually talking to the company’s customers.
“In hindsight, we wish we’d gotten a test group of people similar to our customers together for interviews to get input outside the actual company,” said Haider. But they made it work by talking to the sales team and filling in buyer persona templates, which you can download for free here.
Step 2: Rethinking Blog Content
Once Haider and her team had helped Marco create buyer personas, they had a much better idea of what types of content they wanted to cover on the new blog. Marco’s main buyer persona was that facilities manager/IT manager/office manager, so they decided the topic of the new blog would be “general technology,” where they’d write blog posts focusing on advice and techniques for using technology in the workplace.
They started by creating the blog, which they did using HubSpot. (Read this blog post for a checklist on setting up a new blog, whether you’re using HubSpot or another blogging tool.)
Then, they built out an initial editorial calendar by downloading this blog editorial calendar template and deciding how many posts they could write per week.
Deciding how many blog posts to commit to writing is a common question for content marketers. Research shows that companies that published 16+ blog posts per month got almost 3.5X more inbound traffic than companies that published between 0–4 monthly posts.
To start out, Leighton was able to commit to writing three new posts per week for the new blog, with the goal of increasing that number to four or five posts per week within a year if they were seeing a solid traffic increase to the blog.
Step 3: Creating Calls-to-Action
As any practiced inbound marketer knows, call-to-action (CTA) buttons are a critical component of your website’s lead generation process — especially on your blog. Without CTAs, people visiting your blog will have a hard time converting into leads.
Before Leighton stepped in, Marco wasn’t using any calls-to-action on their two existing blogs. Because of that, Philbrick explained, “there was a lot of missed opportunity for converting visitors to leads.”
To create that very first CTA, Leighton didn’t have to create new content to put behind a CTA and a landing page. Instead, they created a bottom-of-the-funnel CTA for a “technology assessment” — i.e. talking to a member of Marco’s sales team about their technology needs. Leighton used HubSpot’s CTA tool to create two versions of that technology CTA with different copy:
- “Need Technology Advice? Ask a Marco Advisor”: 7.26% conversion rate in the first six months.
- “Free Assessment”: 18.33% conversion rate in the first six months.
(Don’t know how to create a compelling CTA? Download this free ebook to learn how to create CTAs for your blog.)
About three months after getting the blog started with those bottom-of-the-funnel CTAs, they took their CTAs to the next level by creating a brand new offer. This didn’t require a ton of heavy lifting, as they were able to repurpose a preexisting FAQ document that Marco’s sales team already had on hand.
The result of the new CTA? A 16.28% conversion rate in the first month it launched.
Step 4: Redesigning the Blog
Six months after jumpstarting the general technology blog, Leighton helped Marco redesign their blog to optimize it using SEO best practices, as well as restructuring the site map. This SEO revamp ended up having a huge impact on blog traffic in that first year.
By using blogging and SEO best practices, Haider and her team ensured the posts they wrote for Marco were helpful, scannable, and search-friendly. More specifically, here are a few things they paid close attention to:
- Focusing each blog post on 1–2 long-tail keywords. They were also sure to include these keywords in the title, URL, and headers. (Read this blog post to learn more about making your blog posts search friendly.)
- Linking to other blog posts. They linked to 1–2 other, relevant blog posts in each new blog post they wrote, which is a best practice called internal linking. They also used the keywords they were targeting for in that blog post in the anchor text for each link.
- Writing compelling, search-friendly meta descriptions. (Read this blog post to learn more about writing meta descriptions.)
Later, Leighton would help make Marco’s whole website responsive to mobile devices, which was key for creating a great user experience for mobile readers — especially those searching Google on their mobile devices.
Step 5: Promoting blog posts on other marketing channels.
In an effort to showcase Marco’s new blog design six months after the start of their project, the folks at Leighton helped them organize a launch campaign using multiple marketing channels. The campaign used email marketing and social media marketing and pointed viewers to the blog.
“We shared it out across all of Marco’s social networks, encouraging viewers to read our blog about the redesign and comment about what they liked,” said Philbrick. To promote engagement with these posts, they organized a giveaway for an iPad Mini and a bluetooth speaker for those who commented.
At the same time, they were also helping Marco promote their first annual “Technology Gone Wild” tradeshow, a more traditional marketing effort they used inbound marketing to promote via several marketing channels, including social media, email, and blog posts — which also contributed to an uptick in views.
The Results
From July 2013 — the first month Leighton launched the new blog — until a year later, the new blog on general technology went from 88 blog visits to 2,249 blog visits a year later in July 2014, resulting in a blog traffic increase of 2,512.5%.
What did that increase in blog visits look like, exactly? The first month the blog was launched, it started at 88 visits. By the second month, it had increased to 250 visits. And by November and December (which tends to be a lower-traffic month thanks to the holidays), they were hovering around 300–400 visits per month.
There was a significant increase in traffic from December (336 visits) to the following month (1,899 visits). That was exactly when Leighton helped Marco launch a redesign of the new, SEO-friendly blog, launched an awareness campaign promoting the newly launched redesign, and promoted their event using blog posts and other marketing channels.
The best part of all of these inbound efforts?
“Marketing became, for the first time in our history, a direct revenue-generating force,” said Jeff Gau, CEO of Marco, about the results of their inbound marketing push.
To increase revenue from your website, companies need to get found online, generate leads, and then convert those leads into sales. Writing blog posts, optimizing those posts for traffic and leads, and promoting those posts on other marketing channels can help you accomplish all three.
“With a concerted and focused effort of all marketing tactics, we were able to get a huge push in blog visits and spike our search rankings, which will continue to compound and build from there,” added Philbrick.
If you master each step, you can turn your blog into a consistent source of leads — and eventually, revenue — for years to come.
Want to see who else in the inbound community has seen success? Check out HubSpot’s 2015 Year in Review.
A Simple Guide to Successful Email Outreach [Infographic]
On any given day, the average businessperson receives 91 emails, according to a report by The Radicati Group. This number is expected to rise to 95 emails per person per day by next year, and reach almost 100 by 2018.
That’s a lot of email.
While it’s no secret that we all know how to send email, the newer challenge is figuring out a way to actually receive a response from the people we’re sending these emails to. With all of those emails taking up space in their inbox, how can we reach out in a more meaningful way to ensure our messages are heard?
This is a bit of a loaded question, as there’s a lot to consider when sending a proper outreach email: subject lines, send times, email length … the list goe son.
To help answe rthis question, check out the infographic below from Online Course Report. They’ve detailed everything from what day and time is the best for sending outreach email to how many attempts you can expect to send.
