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5 Surprising Qualities the Best Leaders Possess
What core qualities most accurately indicate you’ll be a successful leader?
They aren’t necessarily what you’d expect.
When you consider iconic leaders like Steve Jobs and Elon Musk, you probably think of charisma, unwavering confidence, and an insatiable desire to bring about transformative change.
But it turns out these oft-cited qualities are more exceptions than rules when it comes to defining great leaders. The best leaders actually possess a unique set of qualities that may seem counterintuitive at first.
We’ve compiled a list of five unexpected character traits and behaviors associated with successful leaders. Check them out below to see if you’re on track to become an effective leader.
5 Surprising Qualities of Successful Leaders
1) The best leaders doubt themselves.
Although it might seem counterintuitive, embracing self-doubt and learning to accept your insecurities can have a profoundly positive effect on your ability to lead. Self-doubt prevents us from taking too many big risks, helps us examine our own actions more critically, and enables us to make more realistic decisions.
But welcoming self-doubt into your life doesn’t mean letting your inner critic tear you down at every turn. Tara Mohr, the author of Playing Big, says the key to using self-doubt to your advantage is learning to separate your negative inner critic from the voice of realistic thinking that keeps you grounded and pushes for self-improvement.
“The inner critic will tend to be very repetitive and like a broken record, saying the same thing over again,” Mohr said to Harvard Business Review. “It might be: There’s no way this is going to work. There’s no way this is going to work.“
In contrast, the voice of realistic thinking forces us to productively examine tough questions and get real with ourselves. “The voice of realistic thinking will not be repetitive,” Mohr said. “It’s forward moving. So it might sound like: I’m getting some clues that I am really not managing this team that well.“
Self-doubt keeps our egos in check and prevents us from getting too comfortable in positions of power. Leaders who are open to tough questions about their own abilities are more deft at adapting to change and constantly improving themselves.
2) The best leaders don’t try to be completely independent.
The conventional portrait of a leader would have you believe they’re an entirely self-sufficient, aggressively independent breed — fearless pioneers with the answers to questions you haven’t even asked yet.
In reality, great leaders know they can’t do everything on their own, and they don’t try to. They forge meaningful connections with their team, seek conflicting opinions, and cultivate an environment conducive to everyone’s success — not just their own.
A collaborative — rather than independent — model of leadership isn’t just good for your team’s morale, it’s good for business. Check out this infographic from The Collaborative Lead Training Co. below to see how a collaborative leadership style stacks up against a traditional, independent model:
3) The best leaders know when to let go (and how to do it).
Leadership is too often thought of in terms of power and control, when in practice, great leaders know when to step back and let go of power and control. Managing employees means offering direction, guidance, and support — not touting authority and supervising every detail.
Mark Boncheck, the CEO of Shift Thinking, thinks leaders can learn a lot about letting go from traditional military strategy. “Over centuries, the military has developed an approach to managing ‘the fog of war,'” Boncheck wrote in Harvard Business Review. “Generals need to ensure alignment to the strategy, while soldiers need autonomy to respond to changing conditions.”
To manage this tension between control and autonomy, Boncheck devised a two-part system intended to keep everyone on the same page without compromising their ability to respond to change.
The first part is commander’s intent, which is the core purpose and goal of an operation. In business, the commander’s intent often takes the form of a mission statement or high-level organizational goals.
The second part is the doctrine, which Boncheck says many leaders fail to account for. The doctrine is made up of the “principles [that] guide actions in support of objectives.” In a business sense, the doctrine empowers employees to make independent decisions by telling them how to approach the company’s goals, i.e., what behaviors are appropriate in pursuit of a goal.
When leaders communicate a doctrine to their employees, they don’t have to constantly oversee employee activity. They can step back confidently knowing that their employees are well-equipped to handle any given situation with a guiding set of principles.
4) The best leaders are predictable.
Leaders are expected to be transformative, innovative geniuses who are constantly breaking new ground … right? Wrong. A study from Google found that the opposite might be true.
When Google’s human resources team dug into what qualities made leaders successful at their company, they found something surprising: The quality that best indicated whether or not a leader would be successful wasn’t their extroversion, their propensity to stir up change, or even their IQ — it was their predictability.
“If your manager is all over the place, you’re never going to know what you can do, and you’re going to experience it as very restrictive,” Laszlo Bock, senior vice president of people operations at Google, said to Inc. “[I]f a leader is consistent, people on their teams experience tremendous freedom.”
When leaders are predictable, the people they manage have the room to progress independently and make autonomous decisions without having to worry about feedback from left field. Employees who operate beneath predictable leaders don’t have to brace themselves for abrupt changes or pivots in expectations. Instead, they are given “the mental space to do great work,” as Bock put it.
5) The best leaders are open to outside influence.
We often judge leaders by how solid they stand by their opinions and principles, and how unmoving they remain in the face of challenges that threaten these beliefs. But the best leaders understand that being influenced by outside forces isn’t a weakness, it’s a key strength.
Organizational psychologist Roger Schwarz found the most effective leaders were those who were genuinely open to being influenced, and were transparent about how exactly they could be influenced.
“[W]e get much better results if we hear from and are influenced by those who are in different positions and have different perspectives, rather than relying only on the thoughts of those in power,” Schwarz wrote in a recent Harvard Business Review article.
Schwarz explains that the most highly-developed leaders are fully transparent about what kind of information or arguments influence them. “At this level, you are a full partner in helping others influence you,” Shwarz wrote. “You tell others what kinds of information will lead you to change your mind.”
In this mindset, the best leaders approach challenges to their opinions and beliefs from the position of facilitator, rather than opponent. They help others understand why exactly they disagree, and how their opinion can be changed.
What unexpected qualities do you think great leaders possess? Tell us in the comments.
iTunes, App Store, and Apple Music suffering from widespread outage
Comment: I’ve grown to love the new Home button on the iPhone 7 [Video]
A change to the iPhone’s Home button was long-rumored, but when Phil Schiller confirmed the existence of the iPhone 7’s solid state Home button, that’s when you knew it was for real.
The iPhone 7 isn’t Apple’s first foray into this area, as the MacBook line has taken a similar approach with its trackpad. But the iPhone is way more popular than the Mac and more people own and use iPhones when compared to the Mac.
It’s common knowledge that the majority of Apple’s profits are generated by the iPhone, so a fundamental change to the device’s primary hardware input method wasn’t something for Apple hardware engineers to take lightly.
The good news is that, despite initial criticism, the iPhone 7 Home button is actually quite good once you get used to it. While it does have a few downsides, the change has produced several new positive side effects as well. more…
Filed under: Apple
Apple reschedules Q4 2016 earnings call to October 25 due to ‘scheduling conflict’
Last week, Apple announced that its Q4 2016 earnings call would take place on Thursday, October 27th. Today, however, Apple updated its Investor News webpage to reveal that, due to a “scheduling conflict,” the earnings call and release have been moved up to Tuesday, October 25th.
Filed under: Apple
Apple officially launches new ‘Spoken Editions’ section in iTunes & Podcasts app
After a premature appearance last month, Apple’s new “Spoken Editions” section in iTunes is now live. Spoken Editions, for those unfamiliar, are narrated pieces of content from a variety of online publishers. Spoken Editions are available in iTunes on the Mac and PC as well as Apple’s first-party Podcasting app for iOS.
Filed under: Apple
Love that new Mac smell? Now you can buy a candle that smells like a freshly-opened Apple product
I thought it was just me, but apparently I’m not the only one who tends to take a long extended whiff every time I crack open a new Apple product. There’s just something about the smell that’s so ridiculously pleasing to the senses.
Apparently the fine folks over at Apple accessory maker TwelveSouth feel the same, as it’s introduced a new candle that smells just like a freshly-opened Mac. Seriously, and there’s more… more…
Filed under: Apple
Apple will push macOS Sierra update with automatic downloads beginning today
Apple is rolling out the option to automatically download macOS updates starting with macOS Sierra today. The major Mac software update was released at the end of September, and starting today Apple will begin automatically downloading the update on Macs that haven’t updated yet (via The Loop).
Filed under: Apple
Apple Watch sales expected to drop this year despite wider availability and new models
While this year marks the first time Apple Watch has been on the market for a full 12 months, one analyst believes year-over-year sales will be down and not higher. Analyst Ming-Chi Kuo of KGI Securities (via Business Insider) has issued a report that says new Apple Watch shipments have decreased by 15-25% which affects the firm’s annual sales prediction.
Filed under: Apple
Apple releases macOS 10.12.1 beta 3 for Mac
Apple has released the third macOS 10.12.1 beta for Mac. The third seed follows last week’s beta 2 release and the first beta two weeks ago which don’t yet include any notable changes. We’ll update and mention any new changes in this release. Last month, Apple released macOS Sierra for the Mac which includes Siri, Apple Pay, and many new features.
Filed under: Apple
9to5Toys Lunch Break: $100 iTunes Gift Card $85, 21” Retina 4K iMac $1,300, 9″ iPad Pro 128GB (open-box) $570, more
Keep up with the best gear and deals on the web by signing up for the 9to5Toys Newsletter. Also, be sure to check us out on: Twitter, RSS Feed, Facebook, Google+ and Safari push notifications.
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Show off your new iPhone 7/Plus with a Slickwraps protective skin, exclusive 35% discount now live
App Store Free App of the Week: Flowing Meditation & Mindfulness goes free for the first time (Reg. $3+)
True Skate: one of the best skate sims for iPhone/iPad just went free (Reg. $2)
Keyboard Maestro for Mac: $20 (Reg. $36)
Amazon unveils new premium Twitch service, free for all existing Prime members
Review: Twelve South’s HiRise 2 Deluxe brings a slimmed-down design to your iPhone, iPad or Android device
MORE NEW GEAR FROM TODAY:
The Logitech Circle Wireless 1080p Security Camera has a built-in 12 hour battery: $150 shipped (Reg. $200)
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Smartphone Accessories: Aukey QC 3.0 10-Port USB Charging Station $34, more
Filed under: Apple
Video tests claim that iPhone 7 sapphire lens cover is less durable than traditional watch sapphire
A new video shared over the weekend tests the claim going around that the iPhone 7 camera sapphire lens and Home button covers are less durable than common sapphire covers used in watches. JerryRigEverything compares the iPhone 7 lens cover to a traditional watch sapphire cover in a scratch test to compare hardness levels.
Filed under: Apple
StubHub ticketing app lands on Apple TV with rich visuals and seat previews
StubHub is out with what it says is the “first ticketing app for Apple TV” on the tvOS App Store. StubHub for the fourth-gen Apple TV offers a visually rich experience with both categories and show times. Their goal is to help people go from browsing for entertainment in the living room to finding something to experience out in the world. There’s even a handy feature that shows you seat perspectives for available tickets on the big screen.
Filed under: Apple
How-To: Download all Apple Music on iPhone or iPad locally using iTunes
Downloading your complete Apple Music collection to your iPhone or iPad is surprisingly difficult, even on the redesigned and simpler iOS 10 update. There’s no obvious ‘download all’ button and iCloud Music Library moves all syncing to iCloud, not iTunes, so you can’t just shuttle your library from your Mac to your iPhone or iPad.
If you like to keep a local music library, this is a problem you will likely face when you upgrade to a new iPhone even if you restore from an encrypted backup using iTunes, which is considered the most efficient method. There are a few ways to work around this issue using iTunes. I’ll share my method below …
Filed under: Apple
Apple’s Danish data center the ‘largest foreign investment in country’s history’
Apple announced plans for two new European data centers back in 2015, one in Ireland, the second in Denmark. The Irish one hasn’t had the smoothest of rides when it comes to planning permission, so it’ll be hoping for better luck with the Danish project, now confirmed to be situated in Foulum, a small village in Central Jutland.
The Danish foreign minister Kristin Jensen told CPH Post that the DKK6.3B ($950M) project would represent the largest foreign capital investment in the country’s history. Tim Cook said back in 2015 that the Irish and Danish projects combined would also be Apple’s biggest investment in Europe to date.
Apple had already confirmed that the new center would run on 100% renewable energy, but Jensen says that the company’s commitment to renewables in the area goes further than this …
Filed under: Apple
Facebook launching Marketplace in iOS app, facilitating easier private buying & selling
Facebook has long been a convenient place to sell unwanted items, but the audience for your sales has so far been limited to your friends and followers. With the addition of a Marketplace feature on mobile, Facebook allows you to expand your audience to everyone in your local community.
Facebook is where people connect, and in recent years more people have been using Facebook to connect in another way: buying and selling with each other. This activity started in Facebook Groups and has grown substantially. More than 450 million people visit buy and sell groups each month — from families in a local neighborhood to collectors around the world.
To help people make more of these connections, today we’re introducing Marketplace, a convenient destination to discover, buy and sell items with people in your community.
Interestingly, Facebook isn’t getting involved in the transactions themselves …
Filed under: Apple
LittleBits adds Bluetooth LE module so kids can control their IoT creations from an iPhone or iPad
Kids electronics kit makers LittleBits have long used an iOS app to help kids build their own gadgets, but the addition of a Bluetooth LE module means that their creations can now be directly controlled by an iPhone or iPad.
Filed under: Apple
The 15 Types of People You’ll Meet at a Conference
To all the conference-goers out there, we’d like to pose a question. What’s your mission?
With so many benefits of attending and goals to focus on during a conference, choosing just one can be a tall order. And with INBOUND 2016 around the corner, you might be asking yourself: Should you network, and make connections with smart people? Or should you stick to learning, and diligently take notes during the breakout sessions?
Whatever it is that you’re hoping to accomplish, we’ve carved out personas for the 15 types of conference-goers you’re most likely to meet or embody. We’ve all met at least one, and understanding them can help you figure out your goals for attending.
So which type of conference attendee are you? Check out the list below to find out.
15 Types of People You’ll Find at a Conference
1) The Networker
Source: Giphy
Mission: Meet smart people.
The networker aims to meet and make lasting connections with other industry professionals. Chances are, they have a lot of connections on social media and have connected to attendees through the conference hashtag ahead of time.
The networker is likely to be found chatting up multiple groups of people during happy hour, handing out business cards or making real-time LinkedIn connections. But if this conference-goer sounds like you, just make sure you’re up-to-date on your networking game — common mistakes are easier to make than you might think.
2) The Sponge
Source: Giphy
Mission: Learn everything possible.
The sponge attends conferences to soak up every ounce of knowledge that he or she can. You’ll probably see this person juggling a laptop, smartphone, and notebook, all while diligently taking notes — or live-tweeting — from each.
But for the sponge, the struggle is real — how can you possibly decide which sessions to attend? I mean, they’re all just so great.
3) The Innovator
Mission: Be inspired.
We all know the type. They watch TED Talks on a daily basis. Their favorite book, collectively, is Water Isaacson’s Steve Jobs. And they — or you, for those of us who can relate — fall into the “innovator” category.
Innovators attend conferences in hopes of striking a creativity streak. Entrepreneurs, thinkers, and problem solvers would fall under this bucket — people who seek inspiration for their next brilliant idea or invention.
4) The Collector
Mission: Accumulate a stockpile of free swag.
Also known as the “Trick-or-Treater,” this person hops from sponsor exhibit to sponsor exhibit collecting unnecessary amounts of free swag. I mean, sometimes all you really need in life is a free koozie. Oh, and a sticker. And a pen. And one of those squishy stress ball things.
Sure, this person might’ve come to a conference to learn and bring back information to their team, but they‘re definitely not going to skimp on the free stuff while they have a chance. You’ll likely see this attendee arrive with a half-full carry on suitcase … and then leave with an over-stuffed mess that won’t fit into the airline’s luggage sizer.
5) The Superfan
Mission: Meet the keynote speakers.
The superfan is also super active when it comes to conference-related social media activity. This person never forgets to include the speaker’s Twitter handle in hopes that he or she will retweet or reply — for example, tweeting with event’s hashtag that they’re “so excited to meet @speaker.” Not that we’ve ever done that, or anything.
And if there’s a chance to meet the speaker at the conference — like a book signing, for example — the superfan is first in line with every piece of memorabilia he or she can find. Again … not that we’ve ever done that …
(Superfan PSA: This year’s INBOUND lineup includes Anna Kendrick, Serena Williams, Alec Baldwin, Michael Strahan, and more — in other words, you can register here.)
6) The Escape Artist
Mission: Get of work.
The Escape Artist is really looking for a Get Out of Work Free card without using any vacation time. Sure, they might learn a thing or two and meet a few interesting people, but playing hooky is their main mission. You’ll probably find The Escape Artist popping into a few talks, jotting down a few notes, and then leaving early to enjoy the sunshine or slipping away to their hotel room to take a nap.
Pro Tip: If you relate to this mission, remember that you can get a break from your day-to-day job while still bringing back a ton of value for your team. If you need ideas for how to get the most out of your conference experience, take a look at this blog post.
7) The Job Seeker
Mission: Get a job.
Job seekers tend to have a few different goals when attending a conference, depending on which stage of the job hunt they find themselves. When a job seeker is in the awareness stage, for example, he or she might attend an event to listen and learn about the various companies, opportunities, and people they’d like to work with.
But if this person is beyond that stage, he or she may have already made connections with people ahead of time via LinkedIn or Twitter. In that case, the job seeker is likely looking for opportunities to give these folks an elevator pitch in person, along with a resume or portfolio. And believe it or not, there are non-intrusive ways to start that conversation — check out some ideas here.
(Are you on the hunt for a new job? Download these handy resume templates.)
8) The Deal-Maker
Mission: Establish a business partnership.
It’s easy to mistake a deal-maker for a networker. They’re similar, in that the latter attends a conference with the goal of creating business partnerships. But that could be for a number of opportunities, like co-marketing or co-branding, sponsorships, speaking opportunities — it’s a long list. (Download our free co-marketing guide for helpful tips.) In fact, this person might want to take a tip from the networker’s book — make lasting relationships first, then do business after the conference.
9) The Blogger
Mission: Produce high quality content.
The blogger attends a conference specifically on behalf of, well, a blog, or to obtain fodder for some other form of content. He or she is likely found listening to keynotes and breakout sessions, while writing down an outline or quotes on a laptop. (Holler.)
If you do meet a blogger at a conference, stay on your toes — he or she might be wearing a wire. Just kidding. But, they might try to write down some quotes from your conversation (with your permission, of course).
10) The Teacher
Mission: Relay knowledge to teammates.
Okay, so maybe we don’t mean “teacher” in the conventional sense. Rather, this person is the one you send to the conference to return with the best takeaways.
Like the sponge, the teacher takes excellent notes, and then relays them back to the team. If you have a company wiki, he or she will likely create a page on there with the lessons and best practices from the conference, or even give a presentation upon return.
11) The Frugal Tourist
Mission: Vacation for free.
One of the great benefits of attending a conference is that your company will usually pay for your flights and hotel room. The Frugal Tourist understands this strategy all too well and will optimize her trip to include a bit of sightseeing while she’s there.
A word to the wise: This probably shouldn’t be your sole mission for attending a conference, but hey if you can tack on a vacation to the end of a super productive week … go for it! We’re all about that work hard, play hard lifestyle. Just make sure you use good judgment and bring back a ton of value for your team before you start beach hopping on the company’s dime.
12) The Thought Leader
Mission: Stay successful.
Thought leaders, though not synonymous with them, are often also the conference speakers. They’re experts on a given topic, and that’s why they’re at the event: To talk to a crowd about it.
They’ve probably written books and countless blog articles on the same topic, and have high numbers of followers on social media. And if it seems like they’re buzzed, don’t get the wrong impression — public speaking can cause a rush of adrenaline, so they’re likely just riding that momentum.
13) The Spy
Mission: Gather competitive intelligence.
There are people who attend events like conferences to evaluate a competitive landscape. They come equipped with important questions, such as:
- What does the competition’s presence look like at this conference?
- What are they doing right?
- What are they doing wrong?
- Where is there unexpected competition?
Then, this information is compiled, analyzed, and turned into a plan of action. Attending a conference as a spy is actually a popular sales enablement tactic — it can provide your team with sound bites that might help them later close more deals.
14) The Salesperson
Mission: Make a sale.
And speaking of sales enablement, there are many people who attend conferences with a singular goal: Sell their products or services.
Similar to the deal-maker, this person is there to, well, close deals. But there’s a difference — salespeople are usually only interested in selling their company’s core products and services, and not in things like building strategic partnerships. This interaction could happen during the conference, or sometime after it ends, when a prospect has had time to consider a deal.
15) The Partier
Mission: Have fun.
We conclude with the inevitable conference partier — the person who takes advantage of every social aspect, entertainment portion, and free drink available.
We all have a little bit of a partier in us — many of us find that it helps us to break the ice during otherwise awkward or uncomfortable silences. But let’s lead with some of the more constructive missions on this list — it’ll make your conference experience both fun and productive.
Whatever your conference-going persona, we can’t wait to meet you. Be sure to grab your tickets for INBOUND 2016, and say hi to us there.
Editor’s Note: This post was originally published in August 2014 and has been updated for accuracy and comprehensiveness.
Second report of 10-inch iPad Pro, along with new iPad mini Pro & refreshed 12.9-inch model
A KGI report in August said that Apple was planning to launch three new iPads in 2017, and suggested that the 9.7-inch model would grow in size slightly to 10.5-inches. A Macotakara piece today also suggests three new iPad Pro models are coming up in the spring of next year, with some details overlapping the KGI report and others differing.
Makotakara supports the idea of a slightly larger standard-sized iPad Pro, though it suggests the diagonal screen size will be 10.1 rather than 10.5 inches. The larger screen size will be achieved by making the external dimensions 1cm longer and 0.5cm wide, it says …
Filed under: Apple