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Selling the Benefits: The Journey, Episode 10
The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=f-Wd4Fd9Kek Watch The Journey: Episode 10 Episode 10 of The Journey follows Michael Stelzner, founder of Social Media Examiner, as he continues to pursue what many will see as an impossible goal: to […]
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– Your Guide to the Social Media Jungle
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India hikes tax on mobile phone imports in a move which will hurt Apple most
India has increased its import tax on mobile phones from 10% to 15%, a move which will hit Apple harder than other smartphone manufacturers. The tax on video cameras has been increased by the same amount, while that on televisions has been doubled to 20%.
The government made the announcement late last night, as part of its Made In India initiative, a program designed to encourage companies to manufacture products within the country …
Video Creator to Traditional Media Star: The Zach King Story
Want to know how a well-known creator and book author got his start on YouTube? Interested in how he grew his business on social media platforms? To explore how making YouTube tutorials ultimately led to a book and movie deal, I interview Zach King. More About This Show The Social Media Marketing podcast is an […]
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Reminder: After 20 years, AIM officially shuts down tomorrow
As originally announced back in October, AIM is officially shutting down tomorrow, December 15th. Largely the pioneer of online messaging, AIM has been around for 20 years, having originally launched all the way back in 1997…
Apple patent describes how Siri could detect when a user is whispering & respond quietly
A new patent unearthed today shows how Apple is working to make improvements Siri and its core capabilities. Apple originally filed for the patent in 2016, but it was just made public today
Essentially, this patent covers how Siri could detect when a user is whispering and subsequently “whisper” all of its replies…..
Google Play Music updated with support for iPhone X
Over a month after the device’s initial release, Google today has updated Play Music for iOS with support for iPhone X. With today’s update, the app now takes full advantage of the iPhone X’s 5.8-inch OLED display…
Cisco announces new Security Connector app for managing enterprise iOS devices
As Apple continues to plan an increasingly big role in the enterprise market, Cisco today announced a new Security Connector app for iOS. Apple and Cisco originally forged a partnership back in 2015 with the goal of creating a “fast lane” for enterprise customers…
iMac Pro: Save some cash & buy at B&H/Expercom, RAM upgradeable only by Apple
Apple officially released its ‘most powerful Mac ever’ earlier this morning in the form of the iMac Pro. After initial availability through Apple’s Online Store, the machine has now become available through authorized resellers like B&H.
Furthermore, we’ve learned a bit more about the upgradability of the iMac Pro…
Dropbox Paper update brings refreshed UI, enhanced editing, and more to iOS
An update today to the Dropbox Paper app for iPad and iPhone introduces a refreshed and enhanced editor, the option to create to-dos, new calendar integrations, and a new UI for iPad.
Apple’s promised Podcast Analytics feature now available in beta
Apple unveiled Podcast Analytics over the summer at WWDC, and today the new feature for podcasters is finally available in beta. From June on Podcast Analytics:
Eddy Cue set to be a featured speaker at Pollstar conference in February
9 Proven Tactics of a Successful Local Facebook Marketing Strategy
With 2.2 billion active users, it might seem like turning followers into paying customers on Facebook would be easy. At least a few of those users will want what you’re selling … right? Unfortunately, targeting a local market on Facebook is a little more challenging than that.
Building a local Facebook marketing strategy is challenging, but extremely rewarding when executed correctly. Here are nine proven Facebook marketing tactics you can use to drive foot traffic, build brand awareness, and increase revenue potential.
9 Tactics for Your Local Facebook Marketing Strategy
1. Share Reviews
Standing out can be difficult when you’re surrounded by hundreds of other businesses all vying for attention. The key often lies in using social proof. People trust businesses that can prove what they say is true — especially if that proof comes from a customer.
Here are two review tactics we use:
- Share screenshots of positive reviews from other social sites.
- Ask customers to share the experience they’ve had with your business.
Screenshot positive reviews on sites like Yelp and Google+, and then share them on your Facebook page. Tag the reviewer’s business in your post with a sincere “Thank you,”, or just happily boast that you have the best customers. Sharing screenshots of emails from happy customers works too, just be sure you ask permission first.
If you’re just starting out and your business doesn’t have any reviews yet, give your audience an incentive to leave positive feedback. Ask your followers how their last experience was at your business. Offer a product giveaway to the first five people that leave a comment describing why they love your company. Even if you don’t get an official Facebook review, someone will probably comment on their experience. That’s social proof.
2. Create an Event
Having a live band perform at your restaurant this weekend or throwing a big sale at your retail store? Facebook events are a great way to notify your followers and generate some buzz for your business. Even if people can’t attend in person, it shows that your business is actively engaged with the community.
Creating an event on your Facebook page is easy. First, navigate to the “Events” tab.
Select the blue “Create Event” button.
Fill in the details:
- Date and time
- Event category
- Event keywords
- A link to the ticketing website
Finally, add a compelling photo, and you’re good to go.
A few tips to improve the reach of your Facebook event:
- Add directions or a map to make it easy for people to find your event.
- Invite up to 500 people.
- Share your event and/or promote it as an ad.
3. Use Groups
Groups offer a wide variety of local Facebook marketing advantages. Some of the best include:
- Listing and selling products
- Building a community
- Establishing expertise
- Networking
- Offering great customer service
The possibilities for creating and managing a group on Facebook are only limited by your imagination. Groups are the perfect place to create a controlled community within your target audience. As the admin of the group, you can approve or reject all posts, accept or block members, and direct the commentary.
Groups allow you to build a micro-community that is hyper-focused on the subject of your choosing. For example, a business that sells laptop cases could create an entire Facebook group centered around laptop cases and their various uses, the best kinds, how to determine product quality, and humorous customer stories.
4. Share Local Content
One thing that’s consistent across Facebook is that people love to celebrate local pride. Align your business with famous events, history, people, landmarks, sayings, and other nuances that are part of your city’s identity. Share content from local organizations that captures the essence of your locale and will interest to your audience.
These are examples of good local content topics:
- 13 Things Keeping Austin Weird
- How Boston’s “R”-less Accent Became So Famous
- The Best Festivals to Attend this Summer in San Diego
Make your Facebook page an extension of the culture and traditions surrounding your location.
5. Mention Local Businesses, Events, and Groups
If you’re looking for ways to build engagement and gain traction, tag accounts that share content which aligns with your audience’s interests. As with all things on social media, tagging can be overdone, so don’t start tagging pages in every post. Rather, choose the ones that will have the greatest impact and provide value to your audience.
Tagging is another great way to support local marketing efforts. Build hype for an event your company is hosting using a Facebook live video, or showcase company culture with a group photo at the next conference you attend. One word of caution: if you decide to try Facebook live, write a script. The last thing you want to do is live-stream without a plan.
In addition to page tags, groups can also be tagged. This is especially effective when you’re attending industry events or working on collaborations. Athletic wear brands, such as Puma, do an exceptional job promoting their collaborations on Facebook.
6. Tag Locations & Events
I’m not talking about tagging your latest check-in at Olive Garden, I’m talking about event marketing, company outings, and business development trips. Manning a booth at Comic-Con? Post a group picture that tags the event and location. Taking the team out for someone’s Birthday lunch? Tag the location and upload a boomerang. Checking out your latest digital billboard downtown? Tag the location and upload a picture.
Add some variety to your Facebook page by tagging locations and show off your company’s personality at the same time.
7. Run a Contest
Everybody likes to win things. There are many different ways to run a Facebook contest. The two most popular include hosting a promotion on a Facebook app or on your Page’s Timeline.
Pay close attention to Facebook’s content rules because disregarding them could get your contest shutdown. Here are just a few things you can’t do:
- You can’t require participants to share a page or post on your Timeline to enter
- You can’t require participants to like a page to enter
- You can’t require participants to tag themselves in pictures to enter
The list goes on. Review a thorough breakdown of what you can and can’t do when running a Facebook contest here. Helpful hint: even though you can’t require page likes, photo tagging, and timeline posting, you can still encourage the audience to complete those actions.
8. Encourage Foot Traffic
Retail companies often struggle to make Facebook work in their favor. The biggest problem is getting people online to come into the store. Here are a few tips to start turning Facebook followers into foot traffic that have revenue potential:
- Create polls and contests centered on popular products and their uses
- Run regular in-store events your customers are interested in
- Promote in-store coupons, giveaways, and sweepstakes
- Build a shop directly on Facebook where your customers can purchase your products
- Align your page with causes your audience cares about
Think of Facebook as your marketing email and your store as the landing page. In order to get people from the digital universe to visit your physical business, you need to have a compelling message and offer they can’t refuse. For example, if there’s a large sales conference in town you could create a set of Facebook ads that are focused on the area surrounding the conference center and targets sales professionals over the age of 21. Offer a lunch discount and provide all the details they need to make a quick meal grab before heading to their next session.
9. On-Site Promotion of Your Facebook Page
Try to convert the foot traffic your business attracts into online brand advocates. Use signage, receipts, business cards, flyers, coupons and more to ask for page likes, check-ins, reviews, and posts on your Facebook Timeline.
Here are a few ideas to get you started:
- Give away a $200 gift card that requires participants to post a picture taken in front of a branded mural, sign, or display that tags your Facebook page.
- Offer a 20% off discount for everyone who checks-in at your store on a Wednesday.
Executing successful Facebook local marketing tactics requires consistent testing and experimentation. What works for a retail business might not work for a restaurant, and vice versa.
Take the time to figure out what your audience responds to the best and what generates the most business for your company through Facebook. Successful Facebook local marketing can take time. Be patient, detail oriented and persistent.
Happy Hour Podcast 151 | Jony Ive’s design return, TV app deep dive, Apple buys Shazam
This week Benjamin and Zac discuss running a half marathon with Apple Watch Series 3 and AirPods, Apple’s first Folio Case for iPhone X, Jony Ive returning to lead day-to-day design, a quick TV app review, Apple buying Shazam, HomeKit’s vulnerability and iOS 11.2.1, and the iMac Pro’s debut.
9to5Mac’s Happy Hour podcast is available on iTunes and Apple’s Podcasts app, Stitcher, Google Play Music, or through our dedicated RSS feed for Overcast and other podcast players.
Apple TV returning to Amazon after two years following Prime Video app launch
Amazon Prime Video recently launched on Apple TV, but the streaming media player hasn’t resurfaced on the online marketplace yet. Now it looks like Apple TV may finally be going live on Amazon’s online store.
Trump’s FCC repeals net neutrality rules despite Apple’s objections
The FCC has today voted to repeal net neutrality policies put in place in 2015 during the Obama administration.
While today’s outcome isn’t much of a surprise, the proposed plan drew more and more criticism and concern from individuals as well as businesses and organizations in the lead up to today’s vote.
Apple now sells own brand Thunderbolt 3 cable, 0.8m length
Apple is finally offering its own brand of Thunderbolt 3 cables. More than a year after the Thunderbolt 3-equipped MacBook Pro debuted, you can now get a 0.8m Apple Thunderbolt Cable for $40 from the Apple Store.
Prior to today, Apple stocked a third party Thunderbolt 3 cable from Belkin as it didn’t have one of its own.
Satechi unveils new USB C ‘Clamp Hub Pro’ for iMac and iMac Pro
Alongside iMac Pro preorders starting today, Satechi has announced a new USB C hub for iMac Pro and iMac that neatly mounts underneath the machine with a clean and functional design.
9to5Toys Lunch Break: ecobee4 HomeKit Thermostat $199, LG 65″ 4K UHDTV $849, Logitech Harmony Remote $140, more
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