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There’s quite a bit of information out there to support the claims that people are moving farther away from broadcast television, and closer to the digital realm. And within that landscape, people are straying from their desktops and laptops, and opting to get online via mobile with more frequency.

At least, that’s what the folks at Nielsen and Google have found in their research. As the latter puts it, mobile devices are no longer “secondary,” and people aren’t just using them to get online — they’re using them to get social.

That is, for social media, at least. It’s used by no fewer than 2.8 billion people — which also happens to be the same number of people roaming the planet in 1955. And within that population, many users are on multiple social networks — but who the heck are they, and where, exactly, are they hanging out online? 

When marketers develop their social and mobile strategies — which we strongly encourage you to do, if you haven’t already — these are important questions to ask. After all, you want to reach the right audience. So in addition to determining your buyer personas, you have to know where to find them. Not all of them are going to be using Instagram, for example.

Luckily, our friends at Tracx compiled all of that information into a handy infographic that breaks down the state of social media demographics — who’s using which social network, and for what.

With this information, figuring out how to best reach your personas on social media doesn’t have to be such a daunting task. So read on, and start distributing your content in the right places.

The word “guerrilla,” in its written form, seems very intense. It conjures images of rebellion and conflict. Put it next to the word “marketing,” and it makes a lot of people ask, “Huh?”

But guerrilla marketing isn’t some sort of combative form of communication. After all, that would be highly disruptive, which violates the inbound methodology. In fact, it’s actually a very unconventional form of inbound marketing, in that it raises brand awareness among large audiences, without interrupting them.

Because it’s so unconventional, however, it’s not the easiest concept to explain. Guerrilla marketing is often best understood when it’s observed, so that’s how we’re going to approach its best practices and takeaways here. 

We’ll start with some basics around where it came from and how it works, followed by an examination of how it’s been carried out successfully.

What Is Guerrilla Marketing?

Roots of Warfare

When we hear the term “guerrilla marketing,” it’s hard not to think of guerrilla warfare — which makes sense, since that’s where this style of marketing got its name. In the warfare context, guerrilla tactics depend largely on the element of surprise. Think: “Ambushes, sabotage, raids,” according to Creative Guerrilla Marketing.

But how does that translate into the work we do every day? In marketing, guerrilla techniques mostly play on the element of surprise. It sets out to create highly unconventional campaigns that catch people unexpectedly in the course of their day-to-day routines. You’ll see what that looks like in some the examples below.

The term itself was created in the early 1980s by the late business writer Jay Conrad Levinson, who wrote several books about guerrilla tactics in a number of professional areas. Of course, at that time, marketing in general looked very different, and while guerrilla marketing is still used today, the ever-growing digital landscape is changing what it looks like. Again — you’ll see what that looks like in some of the examples below.

Budget-Friendly

What marketers really enjoy about guerrilla marketing is its fairly low-cost nature. The real investment here is a creative, intellectual one — its implementation, however, doesn’t have to be expensive. Michael Brenner summarizes it nicely in his article on “guerrilla content,” where he frames this style of marketing in the same context as repurposing your existing content, like taking certain segments of a report, and expanding each one into a blog post. It’s an investment of time, but not money, per se.

In a way, guerrilla marketing works by repurposing your audience’s current environment. Evaluate it, and figure out which segments of it can be repurposed to include your brand.

Types of Guerrilla Marketing

As niche as it might seem, there are actually a few sub-categories of guerrilla marketing, as outlined by the firm ALT TERRAIN:

• Outdoor Guerrilla Marketing. Adds something to preexisting urban environments, like putting something removable onto a statue, or putting temporary artwork on sidewalks and streets.

• Indoor Guerilla Marketing. Similar to outdoor guerrilla marketing, only it takes place in indoor locations like train stations, shops, and university campus buildings.

• Event Ambush Guerilla Marketing. Leveraging the audience of an in-progress event — like a concert or a sporting game — to promote a product or service in a noticeable way, usually without permission from the event sponsors.

• Experiential Guerilla Marketing. All of the above, but executed in a way that requires the public to interact with the brand.

We know — without context, the whole idea of guerrilla marketing can be a little confusing, so let’s see how it’s been executed by a few other brands.

7 Guerrilla Marketing Examples to Inspire Your Brand

1) Bounty

Source: TOXEL.COM

Here’s a fun fact about your neighborhood marketing blogger: I. Spill. Everything. Coffee? Check. Olive oil? You got it. Generally, I am simply a mess, and like to have paper towels nearby at all times.

Naturally, I couldn’t help but be impressed by this guerilla marketing installment from paper towel company Bounty. By installing life-sized “messes” throughout the streets of New York — a giant, knocked over coffee cup and a gigantic melting popsicle — the brand found a unique way to advertise its product and the solution it provides, with minimal words.

You might ask, “Wouldn’t a concise billboard ad accomplish the same thing?” Well, not really. Culturally, we’re starting to opt for every possible way to eradicate ads from our lives. That’s why we love things like DVR and ad-free options on streaming services like Hulu and YouTube. This campaign, unlike an ad, isn’t as easy to ignore. After all, if you stumbled upon a melting popsicle the size of your mattress on your way to work, would you stop and look? We would.

The big takeaway: Identify the biggest problem that your product or service solves. Then, find an unconventional way to broadcast that to the public — preferably without words.

2) The GRAMMYS

Okay, this one might not be entirely fair, since it wasn’t pulled off “in real life.” But how cool would it be if it was? To promote the nominees for its Album Of The Year category, the GRAMMYS music awards show created a video to show what would happen if posters for the nominated artists just began singing.

It might sound impossible to actually carry out something like that. But imagine — what if you could create musical posters for your brand? Again, it’s different than a billboard ad, because when we walk by a wall of paper advertisements in, say, New York City, we don’t expect them to start moving. Now, we’ll admit that this idea isn’t exactly a budget friendly one, as it might require some technical work to bring to fruition. But even if you could include a single moving or digital image among a sea of still ones — in a place where it would come as a surprise, like a brick wall — it would catch people off guard and, therefore, get their attention.

The big takeaway: Think about the things that your audience might just pass by every day — and make those things do something that’s both unexpected and interactive.

3) Frontline

Source: Marketing Ideas 101

When I first saw this photo, I’ll admit that I fell for it. “Someone, get that dog away from those flies!” I frantically thought. Then, I realized that the dog wasn’t real, and neither were the flies. The former was a photo, and the latter were actually humans.

That’s because Frontline, the makers of flea and tick prevention products for dogs, were able to fill the entire floor of this large, public space with this image. The brand knew that many people walk across that space every day, and that a good number of people would also see it from the building’s upper levels, creating the dog-and-insect illusion. It’s hard to miss — and to not look twice.

Again, this campaign is different than traditional marketing, because it’s not just plastering a single message somewhere that’s likely to be ignored. It creates a form of accidental human interaction that reminds the viewer what the product does.

The big takeaway: Figure out how humans might involuntarily interact with your marketing messages. While your product or service may not address the issue of, say, insect removal, there are ways to make people part of the campaign.

4) Burger King

Source: seventeen

Breaking up is hard to do in person, let alone when it’s publicly played out online. That’s what happened — allegedly — when one Instagram user left a comment on this post sharing a tale of his “girl” procuring food from Burger King. There was just one problem. This guy does have a girlfriend, but she was nowhere near a Burger King. So, who was he referring to? The drama ensued, via Instagram comments:

After the comments began to make headlines, many speculated that the entire exchange may have been staged by Burger King. And if it was, we can’t help but salute them — what a way to get your brand into the zeitgeist. Burger King has roughly one million followers on Instagram. Compare that to the 2.1 million followers of its chief competitor, McDonald’s. And while we’re not sure how many followers the former had before this famous breakup, it makes sense to assume that this at least drew more attention to its social media presence, at least on this particular platform. People may have already been observing the brand on Instagram, but before now, were they actively discussing it?

The big takeaway: Guerrilla marketing has gone digital. Think about where your audience already exists digitally — then, give ’em a show. While we can’t condone lying, we can applaud creativity, so don’t be afraid to use the comments to get people talking.

5) UNICEF

I’m as guilty as anyone of wasting money on bottled water. I have no excuse. I have a reusable one. My workplace offers filtered water from a machine, not a traditional cooler, and yet, it remains a bad habit.

That’s why this guerrilla marketing campaign from relief organization UNICEF resonated with me. It posed the question, “What if those bottles of water you waste money on were filled with dirty water?” It was a way of reminding the privileged masses that in too many parts of the world, entire populations have no access to clean drinking water.

So instead of frivolously spending that money on bottled water, UNICEF suggested putting it toward efforts to bring clean drinking water to these areas. It did so by creating makeshift vending machines that sold bottled dirty water, with each button labeled as a disease caused by a lack of clean drinking water.

The big takeaway: Guerrilla marketing works in the not-for-profit sector, too. And while scary, saddening images are often an impactful way of communicating your mission, there’s a way to convey it by creating something less in-your-face and interactive for the public.

6) GoldToe

Source: ALT TERRAIN

Are you an underwear company looking for an unconventional way to market your product? Why, just try placing an enormous pair of briefs on an iconic charging bull statue.

Really, we can’t make this stuff up.

It’s so simple, in theory, that it sounds like fiction. But when the GoldToe brand needed a way to tease and promote the launch of its new undergarments, that’s exactly what it did — casually placed these new items of clothing on statues throughout New York. And while we can’t be sure that it’s the route GoldToe took, we sincerely hope that those bull-sized briefs were made with leftover manufacturing fabric, helping to make this campaign even budget-friendlier.

The big takeaway: Don’t overthink it. Sometimes what looks like your silliest idea might be the best one.

7) Greene King

When you make plans to catch up with friends and family, what are the two things around which you inevitably gather? We’ll take a stab at guessing:

1. Food
2. Drink

When pub and brewing company Greene King feared that small, neighborhood establishments — notably, the pub — would start to be overtaken by large corporate retail, it launched a campaign to communicate just how important these local businesses really are. Even better, the content was almost entirely created by those who understand this predicament best: Pub owners, bartenders, and patrons.

These individuals were given cameras to capture video of the most meaningful moments and gatherings they’ve experienced inside these local pubs — from weddings, to funeral receptions, to birthdays. These videos were shared on Greene King’s YouTube profile and posed the question, “Without these neighborhood meeting places, where would we share these moments?”

The big takeaway: It’s okay to get a little sentimental with guerilla marketing. Think about the emotions invoked by what you offer. Then, invite your audience to create content around what your brand means to them.

Guerrillas in the Wild

Starting to make a little more sense?

When we set out to write this post, we were disappointed with just one element of it — we found virtually no B2B examples. That doesn’t mean it’s impossible within that sector. It just requires extra creativity.

Hopefully, you’ll be inspired by these examples, especially if you’re promoting a smaller brand. Don’t be afraid to crowdsource the content for these campaigns, for example — after all, it’s creative approaches to your work that help maintain guerrilla marketing’s budget-friendly, inbound nature. Remember: Catch people where they are, and insert your brand there. Don’t interrupt, but invite them to participate.

How have you used guerrilla marketing? Let us know in the comments.

 

In 1982, Colgate decided to jump on the frozen food craze by releasing a line of Colgate-branded frozen entrees called Colgate Kitchen Entrees.

At the time, the growing ready-to-eat meals market seemed like a great space for an already-successful company like Colgate to expand their presence. There was just one big problem for Colgate: their brand.

Colgate was already well-known as a toothpaste brand, and the introduction of a ready-to-eat meal product under the same brand name and logo didn’t sit well with consumers. Colgate had spent years branding themselves as a toothpaste company, and the new product just wasn’t consistent with their existing brand image.

They were trying to sell food under a brand that people heavily associated with toothpaste — it just didn’t work.

This now infamous example of branding-gone-wrong illustrates the immense impact branding has on how a company’s actual products are received. Colgate’s frozen entrees might have been absolutely delicious, but without proper branding, the product was a major flop.

To help you navigate the challenging process of building a sustainable brand for your company, we’ve put together a list of common branding blunders to avoid at all costs. Check them out below, and make sure your company isn’t already accidentally making any of these mistakes.

6 Branding Mistakes Undermining Your Image

1) Inconsistency Across Different Platforms and Mediums

The first rule of building a strong brand is consistency. Presenting a consistent identity to your audience fosters a sense of trust and comfort for consumers, and can go a long way in building an easily recognizable image for your company. A company that presents itself inconsistently ends up appearing unprofessional, disjointed, and even untrustworthy.

Consistency starts with coordinating your visual assets across every place your company is represented: your website, social media accounts, ads, print materials, etc. This isn’t to say you should slap your logo on everything and just call it a day — to align your visual identity in an efficient, reproducible way, you need a brand style guide.

What’s a brand style guide? It’s a simple rulebook of your company’s preferred fonts, colors, imagery, logos, and other visual assets. A complete style guide goes beyond design assets, and also includes a set of standards for your brand’s values, voice, and written elements. Having a style guide in place is a handy way to make sure you’re presenting a consistent, cohesive message in all the places your brand appears. Think of it as an insurance policy for your brand.

2) Relying Too Heavily on Design Trends

Keeping up with the latest branding and design trends is a great way to make sure you’re presenting your company in a fresh, contemporary way, but there’s a big difference between modernizing your brand and losing your core identity in pursuit of the hottest new thing.

It can be easy to get swept up in what looks cool at the moment, but remember that your brand will likely need to weather multiple waves of design trends without looking dated. If you commit too heavily to a trend that turns out to be a ephemeral blip in the greater design landscape, you risk making your brand look dated — fast.

As a general rule, use design trends as a source of inspiration, but don’t rely on them too heavily when planning your next big redesign.

3) Straying Too Far From What Made you Successful in the First Place

If you’re considering a brand redesign, don’t stray too far from what made your brand successful and distinct in the first place. You want your current audience to recognize you post-redesign. Big, abrupt changes can alienate even loyal fans of your brand.

There’s no better cautionary tale than Gap’s now-infamous logo redesign blunder. In 2010, the casual clothing retailer scrapped their classic square logo in favor of a drastically different, decidedly minimal new direction:

Image via: Designer Daily

According to a Gap spokesperson at the time, the radical design shift was intended to transition the brand’s image from “classic, American design to modern, sexy, cool.” Unfortunately, that’s not exactly what happened.

It would be an understatement to say that the logo was poorly received. The backlash against the aggressive change resonated throughout the internet, and less than one week after the new logo was announced, Gap decided to go back to their roots and re-adopt their original blue box logo.

The lesson: recognize your company’s core image and values, and keep them at the forefront of your mind during any redesign process.

4) Attaching Your Brand to the Wrong Things

When it comes to branding, more is not more. In other words, use your company name and logo selectively and sparingly — especially when it comes to branded products, sponsorships, and events.

When you attach your brand name to something, it should reflect and be compatible with your brand’s values and voice. When a brand partners with another company or product that doesn’t directly relate to or mesh well with their own message, it can seem inconsistent and untrustworthy to consumers.

For example, Disney came under fire in 2009 for releasing Hannah Montana-branded cherries. The weird move seemed self-involved to consumers, and even left fans of the children’s TV show saying … “wait, what?”

Image via: Buzzfeed

With no real connection between cherries and the Hannah Montana brand, it’s clear that this move from Disney can be classified as a branding blunder. Don’t fall into the same trap: choose your own brand affiliations and products with care.

5) Not Thinking About How Your Brand Will be Received Globally

When crafting your brand message, make sure you take into consideration how it might be perceived around the world. Even if you’re not currently a company that operates internationally, it’s still worth knowing if you’ve inadvertently created an offensive brand message that could make scaling your brand globally problematic.

In one infamous example of global branding gone awry, Pepsi launched in China with a word-for-word translation of their American slogan: Pepsi brings you back to life.

Unfortunately for Pepsi, the direct translation of their slogan turned out to actually mean, “Pepsi brings your ancestors back from the grave.” You can probably guess that this didn’t go over well with consumers in China, where ancestors are revered.

The key takeaway? There is no “one-size-fits-all” approach to global branding. Something that works in one place might spell absolute disaster for your brand in another location. If you think you might one day want to take your brand global, it’s best to sniff out potential issues in advance — and be prepared to localize your message. 

6) Using Copy That Doesn’t Accurately Describe Your Brand

Too many brands fall victim to copywriting that’s too vague, too over-the-top, or just doesn’t paint an accurate, stand-out picture of their brand.

To position your brand in a way that distinguishes you clearly from your competitors, you can’t rely on the same buzzwords everyone else is using. Find one thing that makes you truly unique, and run with it. But be wary of going over-the-top — for example, if the product or service you’re offering doesn’t truly revolutionize the industry, don’t use “revolutionize” in your brand message. Find something that’s unique and accurate.

When it comes to writing good brand copy — if you aren’t in a position to hire a professional — use this old advertising and sales trick: Focus on features, not benefits.

For example, if I’m trying to sell you an amazing new snow shovel, I could tell you that it’ll help you shovel more snow (the feature), but I’ll have better luck making my brand stand out if I instead focus on the benefits: You’ll be able to sleep an hour later in the morning because shoveling your car out of the snow with this fantastic shovel will only take you half the time (the benefit).

Did you run into any branding mishaps while developing a brand for yourself or a client? Let us know in the comments!