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FBI statement raises prospect of second legal battle with Apple over locked iPhone

A statement by the FBI has raised the possibility of a second legal battle with Apple in a very similar case to the San Bernardino shooting. Wired reports that an FBI agent speaking about the case of the man who stabbed 10 people in a Minnesota mall last month has said that the agency was considering legal as well as technical options.

At a press conference in St. Cloud, Minnesota today, FBI special agent Rich Thorton said that the FBI has obtained the iPhone of Dahir Adan, who stabbed 10 people in a Minnesota mall before a police officer shot and killed him. (The fundamentalist militant organization ISIS claimed credit for the attack via social media.) As in Farook’s case, the attacker’s phone is locked with a passcode. And Thorton said the FBI is still trying to figure out how to gain access to the phone’s contents.

“Dahir Adan’s iPhone is locked,” Thornton told reporters, “We are in the process of assessing our legal and technical options to gain access to this device and the data it may contain.”

The similarities in the two cases are notable …

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Filed under: Apple

Free AI-powered photo editing app Prisma now supports video too

We were impressed by AI-powered photo editing app Prisma when it launched in July, and more so when it added offline access to most filters, but the app has now gone even further. The latest version of the app now supports video too – though it is limited to short clips of up to 15 seconds.

We’re excited to bring you a new way of self-expression. You can now turn your memories into moving artworks using unique video styles!

Pick a file from gallery or shoot up to 15 seconds of video through the Prisma camera to add an artist’s touch to it. The processing is done locally. No Internet connection is needed. You just need an iPhone 6 or later with iOS 10 …

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Filed under: Apple

Quick Look: NordVPN, a rare VPN service that still works with Netflix, with Mac & iOS apps

There are many reasons you might want to use a VPN service, from protecting your web access on a public hotspot to blocking trackers, but let’s be honest: probably the number one reason is to bypass geo-restrictions by pretending to be located in another country.

This can apply to YouTube and news websites, where you will sometimes see a message stating that the content you’re trying to access is not available in your country, but top of most people’s lists is Netflix …

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Filed under: Apple

How to Find a Great Mentor at Any Stage of Your Career

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Have you ever had your mind blown by a little kid’s wisdom?

More often than not, they tend to have surprisingly astute yet simple observations in life. (Case in point — noting to my Dad, at age two, that my Mom “keeps the money in her purse” when I was told he couldn’t buy a toy I wanted.)

While it might be a stretch to call kids our mentors, the occasional profoundness of children reminds us that youth doesn’t always preclude wisdom. And the same goes for mentorship. It doesn’t have to be limited to kids, teens, and people early in their careers. As we progress in life, that guidance shouldn’t disappear — there isn’t an age that deems us unfit to be mentored. Download our leadership guide for actionable advice & guidelines from  HubSpot's Dharmesh Shah. 

But when it comes to being mentored later in our careers, many of us aren’t sure where to begin. There are many ways to go about finding a mentor at any age, though, and we’re here to suggest a few. (And to learn more about finding a marketing mentor, check out these tips from HubSpot Academy.)

How to Find a Mentor at Any Stage of Your Career

1) Ditch your preconceived notions of experience.

We tend to believe that mentors are supposed to be older, wiser, and more experienced. Today, that logic is a bit flawed — we live in a time when being professionally experienced means many things.

Some younger generations are more experienced in jobs that didn’t exist a decade ago. And then there are those who are more advanced and know the broad spectrum of certain career paths. There’s an upside to learning and teaching both. As it turns out, we all need guidance.

New York Times assignment editor Phyllis Korkki recently covered this phenomenon, describing how, in her mid-50s, her 27-year-old Social Strategy Editor made her better at her job. In an act of reverse mentorship, the younger colleague taught Korkki how to use Snapchat, which she says, “stretched me as a journalist and a person.”

I, too, was hesitant to jump of the Snapchat train at first. But when I started this job and befriended one of my slightly younger colleagues — one of whom brilliantly explains Snapchat here — I decided that it might be a good idea to figure it out. And lucky for me, she was more than happy to help. 

That wasn’t all my colleague taught me, though. I’ve actually learned a lot from her in just a few short months — including how to toss any age- or experience-related connotations around mentorship away. 

2) Know that mentorship goes both ways.

When I asked my colleague, Staff Writer Aja Frost, about her thoughts on being a mentee at any point in life, she provided some interesting insights.

“I think everyone should simultaneously seek mentorship and give it,” she told me. “Being both makes you better at both. If you know the type of mentorship you like to accept, you can also dole out that type.”

Korkki touches on this concept, noting that the only thing that could have improved the experience was if she, too, had mentored her younger colleague. It wasn’t until she had grasped Snapchat well enough to take over the New York Times account for a day that she asked her mentor, “What do I have to offer?”

So really, the best mentorships are balanced.  It can be hard to ask for help, and to remember to offer it in return. But don’t hesitate to surface your own strengths and offer guidance in return — that “give and take” approach helps both parties see the value in the relationship. It becomes clear that that the investment of time is worthwhile.

Not to mention, helping someone out makes you feel good. As my colleague Adrienne Ober put it, “Being a mentor can be a huge boost to your own confidence. When people ask me questions, I go, ‘Oh, wow. You want to know what I think?”

3) Leverage your own network.

A few years ago, I was in the midst of a very difficult career decision and didn’t know who to ask for advice. It wasn’t until several weeks that I realized I had an entire network — former clients, supervisors, and colleagues — to call upon for mentorship. Why hadn’t I turned to them earlier?

It turns out that most of us suffer from something called inattentional blindness, which is essentially the psychological term for not being able to see what’s right in front of us, so to speak. So when we’re particularly engaged in a decision or situation that’s occupying most of our time, inattentional blindness could explain why we miss helpful resources that are actually quite readily accessible — like our own respective networks.

Once you take stock of your network, you might be surprised how well-received a request for advice can be. And unless you’ve burned every professional bridge you’ve ever known, there’s likely someone in your life whose advice you can seek. They might even be able to introduce you to someone in their network that fits your criteria.

4) Know what it is that you need.

When seeking a mentor, it’s important that you’re (at the very least) prepared to answer one pivotal question: “So, what do you want?”

Be sure to have some goals in mind when you seek out this kind of guidance. Knowing that will achieve two things — getting the information you need, and being able to seek out the right kind of mentor.

Take my above example of when I sought mentorship within my own network to help with a difficult decision — to quit a bad job without having another one lined up. I didn’t want to be shut down with a hard “no.” But I also didn’t want a quick, impractical “yes.” I needed someone who could pragmatically walk through the pros and cons, and evaluate options that I hadn’t thought of. (There it is again — inattentional blindness.)

When you look for a mentor, make sure you have a comprehensive purpose in mind. Think of the difficult questions you haven’t been able to ask. Having those criteria in mind will help you find the right person to provide the guidance you need.

5) Attach the right parameters to “success.”

In addition to experienced, wise, and older, we tend to think of the best mentors as successful. But there’s a problem — like “experience,” “success” today takes many different forms.

Our reasons for seeking advice are diverse, and with them come varied signs of success. Some traditional metrics are outdated — having great wealth, finding a spouse, and settling down in a big house isn’t everyone’s idea of accomplishment. In fact, most people value happiness at work over a big salary — almost 70% would take a pay cut for a job that they were passionate about.

Maybe that’s what you need in a mentor — someone who has taken risks and can help make yours more calculated. Or maybe you’re not sure what it is that’s going to make you happy, and need someone to objectively work that out.

The point is, don’t discount a potential mentor simply because his or her life doesn’t fit the mold of what’s stereotypically deemed successful. In fact, if someone is truly happy at work — which only 38% of people say they are — that, to me, is a sign of success. 

It’s Your Turn.

Ready to get out there and start building these valuable relationships? You’ve got this. But remember, mentorship is just that — a relationship.

Show gratitude for what your mentor brings to the table. But don’t ignore what you have to offer — ask how you can be of service, too. Even if you’re an expert on a given topic, chances are, you have something you can teach.

And don’t forget to pay it forward. Even if there isn’t an occasion when your mentor asks you for help, plenty of others could use it. That could be anyone — not just other professionals. Check out the National Mentoring Partnership to learn how to work with kids at an earlier stage.

How did you meet your best mentors? Let us know in the comments.

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Duolingo’s latest iOS app lets you learn languages by chatting with AI bots

The best way to practice your language skills is through conversation; easy if you live in the country concerned, or are surrounded by those who speak the language, not so easy otherwise. This is the problem Duolingo has set out to solve with the latest update to its language-learning app.

Duolingo’s iOS app now allows you to have text chats with AI bots. The bots will converse with you in the form of three different ‘personalities,’ and will help you out with suggestions if you’re struggling to reply …

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Filed under: Apple

Influence and Persuasion: New Insights From Robert Cialdini

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Do you want to persuade more people to become customers? Wondering what the latest science on influence and persuasion has to say? To discover new ways to prepare people for a sale, I interview Dr. Robert Cialdini, author of Influence and Pre-Suasion. More About This Show The Social Media Marketing podcast is an on-demand talk […]

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How to Detect, Repair & Profit From Underperforming Content

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As a marketer, you’re used to leveraging a variety of channels to promote your business, up to and including content marketing.

According to HubSpot’s annual State of Inbound report, 60% of marketers reported “blog content creation” as one of their top priorities — with interactive content creation (41%), long-form content creation (33%), and visual content creation (33%) not far behind.

Unfortunately, not every piece of content you create is going to be a winner. There are millions of blog posts being published every day, and many of those posts will never see a lick of traffic. Learn how to get 100% more traffic and leads with historical blog  optimization. 

Sure, it’s discouraging to see content underperform, but the real issue arises when you leave that underperforming content on the table. To prevent that, I’m going to walk you through how to identify, reposition, and optimize that lackluster content to help your business start generating more views and leads.

Is the Content Really Failing?

Before we dive in, it’s important to first make the distinction between the content that is actually underperforming and the content that hasn’t ramped up or gained traction yet.

HubSpot’s Principal Marketing Manager of Optimization, Pamela Vaughan, did some extensive research into HubSpot’s seemingly-underperforming content, and what she found was really interesting. (Download this ebook for an in-depth explanation of Vaughan’s research.)

Vaughan’s analysis was intended to determine which of their posts were the most influential in generating leads, and which posts weren’t pulling their weight. In doing so, she discovered that 76% of HubSpot’s monthly blog views came from old posts (anything published prior to that month), and that 92% of their blog-generated leads came from old posts.

The most important point you should take from her study is that it can take time — sometimes several months — for content to gain traction. Before you flag content as underperforming, you need to set realistic time scales as part of your strategy, KPIs, and measurement methodology for success.

If you already have a fair amount of content, you can use metrics over the life of those content pieces to create performance benchmarks for other current pieces and any new additions.

How to Identify Underperforming Content

Before you can flag any performance issues, you need to understand the components of 10X content that contribute to better performance and higher engagement. This type of content is generally:

  • High quality
  • Entertaining
  • Solutions based
  • Fresh
  • Non-promotional
  • Educational
  • Thought leading/innovative
  • Highly relevant

It might seem easy to hit a lot of those points — and you may feel like your content includes all of these components — but it’s actually not as easy as it might appear.

Roughly 60% of marketers still struggle with creating engaging content, even when including many of the components above — and the problem goes well beyond just the traffic a piece of content is getting.

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Source: CMI

So how do you identify underperforming content? Look for the following:

  • Loss of organic traffic. Sometimes, a post will gain traction — even a substantial amount — and then suddenly lose its traffic. This can happen in the wake of social promotion, a loss of referral links on high traffic sites, or a shift in organic search rank.
  • No direct engagement. Even a well-trafficked post could have poor direct engagement. This could point back to an issue with a call-to-action, or perhaps concerns that the content doesn’t match the user’s search intent.
  • No organic traffic. It’s frustrating to publish a post and hear crickets. Organic search can be one of your greatest traffic sources, but not if your content is poorly optimized.
  • Little to no social engagement. Limited shares on social media are a sign that there’s an issue with the content, especially if you’re getting steady traffic to your article or post.
  • Poor post metrics. Another indicator of underperforming content is a low on-page time/session duration per page, with a high-exit or drop-off rate.Ideally you want people to linger, showing that they’re reading a long-form post in full. You also want the reader to visit other pages, as opposed to using that same landing page as an exit page or bouncing from the site without taking other actions.
  • No follow through to content despite social promotion. If you’re seeing a fair number of shares, but you’re not seeing follow through from an extended audience, you may want to consider why the conversion on shares is so low.

The Solution? Historical Optimization.

Every piece of underperforming content can be made into a center-stage star with a few tweaks and adjustments. In the above mentioned study from Pamela Vaughan around HubSpot’s content, historical optimization of underperforming content helped to double the number of monthly leads generated by old posts. (Again, you can read more on that in this ebook.)

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Once you’ve identified a piece of underperforming content, here are some things you can do to give it a boost:

1) Improve long-tail keyword use.

If organic visibility is an issue, or if you’re seeing poor post engagement as a result of traffic, try improving the optimization. Find long-tail keywords that better match user intent against the context of the article. (New to keyword research? Start with this beginner’s guide.)

2) Optimize headlines to boost CTR.

Google uses over 200 ranking factors to rank results based on search query and its perception of user intent. Despite that, clickthrough behavior carries a significant weight in how Google ranks content.

Improve your headlines to make them more compelling in order to garner more clickthroughs in organic search. This will contribute to a gradual increase in your position within the search results. (Download this ebook for data-driven tips on writing catchy headlines.)

Need a second opinion on a headline? Check out Title Tester. This testing tool makes it easy to create headline polls that’ll help you decide on the most clickable option.

3) Create compelling meta content.

The SEO value of meta content has greatly diminished in recent years, but there’s still value to be had. As in the case of the headline or title of your content, it can have a profound impact on user engagement and clickthrough rate. Write it like your sales copy to boost engagement. (Or, steal tips from this article.)

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4) Adjust content to match user intent.

You may have hit on a fantastic topic but perhaps the way you addressed it missed some key points, creating a mismatch in content vs. search intent.

See if there’s something else the audience is looking for regarding your topic and find ways to adjust your existing content to include new or better targeted information. For example, a reader might not be interested in how to write Instagram captions, but they could be interested in how to earn more followers on Instagram.

5) Add internal links and cross link content.

Sometimes, a piece of content doesn’t garner a lot of engagement because it’s all “me, me, me.”

Without external links or reliable sources your audience might just feel like it is merely opinion and conjecture. External links can add credibility and authority to your content. (Check out this list of 33 white hat ways to build backlinks to get started.)

6) Consolidate content.

If you have multiple pieces of content seeing little traffic, try combining them into a more comprehensive piece that packs greater value. Then, redirect links from the most underperforming pieces to the new consolidated piece.

7) Cluster content.

HubSpot’s Matt Barby talks about cluster content in a piece for Search Engine Journal that I highly recommend checking out. The idea is that a topic cluster is a collection of semantically relevant content pieces that individually cover smaller themes within an overarching topic.

“Any big piece of content that I’m targeting against hyper-competitive search terms will be marked as pillar content. Then a range of content will be created covering subtopics related to the main pillar that internally link to it,” according to Barby.

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Source: Search Engine Journal

8) Add visual elements to content.

When dealing with low engagement, make sure you’re leveraging visual assets within your content. According to research from Xerox, visuals can increase people’s willingness to read a piece of content by 80%.

Whether it’s images or video, use it in every post and use it often. According to Buzzsumo, articles with an image once every 100 words or so get double the number of social shares than articles with fewer images. (Download 195+ visual design templates to get you started here.)

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9) Include the almighty call-to-action.

If you’re suffering from low engagement, look to your call-to-action. Make sure you’re telling your audience exactly what you want them to do (share, comment, opt in, etc.) once they finish reading your post. (You can start improving your conversions with these 50 customizable call-to-action templates.)

Getting Started

Ultimately, one of the best ways to deal with underperforming content is to have a strategy that prevents it in the first place. Make sure your content includes all the most important components and create a plan for promotion as part of your strategy.

Remember to consider the time it takes for content to gain traction among your audience — it varies for everyone.

Use your past analytics as a model to monitor future content, and be proactive about historical optimization in the future to consistently keep up the engagement and performance of all of your content.

How do you correct underperforming content? Share your tips in the comments below.

free guide to historical blog optimization

Apple Music gains support for SoundCloud-like unofficial remixes thanks to Dubset partnership

Apple originally struck a deal with music rights company Dubset back in March, but now the company is officially putting that deal to use. Today, Apple Music started supporting single-track remixes, something that SoundCloud has long used to differentiate itself from other services, TechCrunch reports. Additionally, Spotify is also now supporting single-track remixes.

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Filed under: Apple

Review: Tylt Energi Pro Backpack, the traveling nomad’s perfect solution

Backpacks have always been a source of frustration for me when carrying around my laptop and the various tools I need with me throughout my day. I don’t carry a ton with me at any given moment, but finding a bag that can carry and handle everything has been difficult.

Enter Tylt’s new Energi Pro Backpack. While not only being incredibly spacious, Tylt’s new backpack’s attention grabber is the fact that it includes an impressively large battery in the bag. Carrying everything you lug around is not only a breeze with the Energi Pro Backpack, but charging everything while you do so is god-send.

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Filed under: Apple

Feature Request: Apple Watch Activity rest days, tolerance levels, and an honor system

Really good fitness and health tracking is easily my number one reason for wearing my Apple Watch everyday (and upgrading to Series 2), and I really appreciate the new Activity Sharing features in watchOS 3 and iOS 10. Filling Activity rings and keeping a streak going is really effective motivation for me.

But breaking a streak or not quite filling an Activity ring can be equally uninspiring. It’s tempting to want to give up or take it less seriously, especially if you almost had it or the stream was broken by error. That happened to me this week, which prompted me to think about three things I’d love to see Apple’s Activity app gain: rest days, tolerance levels, and an honor system.

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Filed under: Apple

9to5Toys Lunch Break: 9.7″ iPad Pro 32GB $420, 27″ 5K iMac $1,500, 2-Pack TP-Link Smart Plugs $45, more

Keep up with the best gear and deals on the web by signing up for the 9to5Toys Newsletter. Also, be sure to check us out on: Twitter, RSS Feed, Facebook, Google+ and Safari push notifications.

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Control your outlets w/ a smartphone or Alexa: 2-pack TP-LINK Wi-Fi Smart Plugs $45 shipped ($60 value)

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The A-to-Z Programming Language Bundle (Learn C, Java, Python, Google Go, much more): $39 ($413 value) | 9to5MacAcademy

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Show off your new iPhone 7/Plus with a Slickwraps protective skin, exclusive 35% discount now live

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Grand Theft Auto iOS Sale: San Andreas $3, Vice City $2, Chinatown Wars $2, Liberty City Stories $2, more

App Store Free App of the Week: Flowing Meditation & Mindfulness goes free for the first time (Reg. $3+)

True Skate: one of the best skate sims for iPhone/iPad just went free (Reg. $2)

Keyboard Maestro for Mac: $20 (Reg. $36)

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Review: Twelve South’s HiRise 2 Deluxe brings a slimmed-down design to your iPhone, iPad or Android device

MORE NEW GEAR FROM TODAY:

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Go big with Samsung’s 70-inch 4K Smart Ultra HDTV for $1,499 (Reg. $2,000) or pick up a refurb VIZIO 4K from $225

MORE DEALS STILL LIVE:

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Twelve South’s aluminum HiRise MacBook stand is on sale for $54 shipped (Reg. $70)
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The Bose SoundLink II Bluetooth Headphones have never been less at Amazon: $229 (Reg. $280)

You can now pick up a pair of Audio-Technica ATH-M20x Pro Headphones for just $29 shipped (Reg. $49)

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OtterBox iPhone 7/Plus cases are the standard and up to 31% off at Amazon – Commuter: $35, Defender w/Belt clip/kickstand: $36

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Filed under: Apple

Hands-on with TwelveSouth’s ‘New Mac’ scented candle [Video]

I’ve long-admired the smell of new Apple hardware. I understand that not everyone gets it, but for those who do, it’s a distinct smell that can be instantly recognized.

I first encountered this smell upon purchasing my first ever Apple product – a mid-2000’s Mac mini – and I’ve been hooked ever since. It’s not that I go around smelling Apple boxes, but the scent evokes fond memories of my first Mac experience.

So when the Apple accessory makers over Twelve South introduced a new Mac-inspired candle, I was intrigued, as those of you who are reading this no doubt are as well. Does Twelve South’s New Mac candle really smell like a freshly opened piece of “Designed by Apple in California?” more…

Filed under: Apple

How to use or enable/disable Parked Car alerts from Maps on iOS 10 for iPhone

There’s a new feature in the iOS 10 update with Maps called Parked Car. It automatically tells your iPhone where you left your car and sends you a notification. This may or may not be useful depending on your needs. Luckily the Parked Car notifications are easy to disable or re-enable if you know where to look, and you can even disable the alerts without losing the feature.

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Filed under: Apple

Gartner predicting iPhone sales decline through 2016, expecting growth in 2017

Tech research giant Gartner is forecasting that the year-on-year decline in iPhone sales will continue through the rest of 2016, but that Apple will return to growth next year.

Overall stats released by the company relate to the mobile phone market as a whole, where it expects total shipments to fall from 1.917B units in 2015 to 1.887B this year before a slow growth beginning in 2017. The company does, though, make specific reference to the role the iPhone will play …

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Filed under: Apple

Report: Apple to unify cloud services backend with new ‘Pie’ platform, will move all employees into one campus

Apple will unify its cloud service teams to improve product development and software quality, according to a new report by Bloomberg. Currently, employees that develop Internet services like Siri, Maps, iCloud, News and Apple Pay are housed in many different buildings mostly outside of the main Infinite Loop campus.

To improve collaboration and speed up product development, Apple will be moving all the relevant teams into the Infinite Loop buildings. This ultimately leads to a better services division, which is the leading source of revenue growth for the company. It is also unifying web products to run on a new backend, codenamed ‘Pie’ …

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Filed under: Apple