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First Apple Store in Austria on the way, says paper, on upmarket shopping street Kärntner Straße
Austrian newspaper derStandard is reporting that Apple is close to finalizing contracts to open its first Apple Store in the country, on the upmarket shopping street Kärntner Straße in Vienna. Kärntner Straße (shown below) is described as ‘a magnet for international brands,’ with most major retail chains having a presence there.
The company is said to be taking over the flagship premises occupied by fashion company Esprit …
Filed under: Apple
12 Blogging Mistakes Most Beginner Bloggers Make
Sometimes, when I tell people that I blog for a living, they roll their eyes. “That’s so easy,” they say. “You get a paycheck for sitting on the internet all day and writing. A monkey could do your job!”
That’s when I roll my eyes. See, people are quick to deem blogging as a no-brainer job. But when they actually sit down to write their first couple of posts, it hits them: This is way harder than I thought. Like any person starting a new job, they mess things up.
That’s okay — it happens to pretty much every new blogger. Luckily, it’s pretty easy to avoid these roadblocks if you know they’re coming.
So for all of you beginner bloggers out there who are looking to get up-to-speed quickly, keep on reading. Below are 12 common mistakes most beginners make and some tips on how to avoid them.
How to Avoid the 12 Most Common Beginner Business Blogging Mistakes
Mistake 1: You think of ideas in a vacuum.
When you start blogging, ideas will come to you at random times — in the shower, on a run, while on the phone with your mom. While the ideas may come at random moments, the ideas themselves should never be random. Just because it’s a good idea in general doesn’t mean it’s a good idea for your company.
Solution: Your blog posts should all serve larger company goals.
The reason you’re blogging is to grow your business, so all of your blog post ideas should help serve those growth goals. They should have natural tie-ins to issues in your industry and address specific questions and concerns your prospects have.
Need help figuring out what those goals are and how to address them? Chat with your manager about the larger company goals, and then schedule a meeting with someone on the sales team to hear what questions they get asked most often. After both meetings, you should know which goals you need to achieve and have some ideas on how to achieve them.
Mistake 2: Your writing’s too stiff.
Writing a blog post is much different than writing a term paper. But when bloggers first start out, they usually only have experience with the latter. The problem? The style of writing from a term paper is not the style of writing people enjoy reading.
Let’s be honest: Most of the people who see your post aren’t going to read the whole thing. If you want to keep them interested, you have to compel them to keep reading by writing in a style that’s effortless to read.
Solution: Write like you talk.
It’s okay to be more conversational in your writing — in fact, we encourage it. The more approachable your writing is, the more people will enjoy reading it. People want to feel like they’re doing business with real people, not robots.
So loosen up your writing. Throw in contractions. Get rid of the jargon. Make a pun or two. That’s how real people talk — and that’s what real people like to read.
Mistake 3: You think people care about you as a writer.
It sounds harsh, but it’s the truth: When people first start out blogging, they think that their audience will be inherently interested in their stories and their interests … but that’s not the case. It’s no knock against them as a person — it’s just that when you’re new, no one is interested in you and your experiences. People care way more about what you can teach them.
Solution: Show your personality; don’t tell it.
Even though people don’t really care that it’s you that’s writing the post, you can infuse parts of your personality in your writing to make them feel more comfortable with you. How you do that is entirely up to you. Some people like to crack jokes, some like to make pop culture references, and others have a way with vivid descriptions.
HubSpot’s Director of Content Corey Wainwright is particularly good at this. Here’s an example from the introduction of one of her posts:
To infuse personality into your own writing, try looking for ways to relate to your readers on the topic you’re writing about — then write in the first person as if you’re hanging out with them and chatting about it. Make your tone personal, approachable, and engaging, just like you would in a face-to-face conversation.
Mistake 4: Your topics are too broad.
When people start blogging, they generally want to write on really big topics like:
- “How to Do Social Media Marketing”
- “Business Best Practices”
- “How to Make Money on the Internet”
Topics like these are far too broad. Because there are so many details and nuances in these topics, it’s really hard to do a good job answering them. Plus, more specific topics tend to attract smaller, more targeted audiences, which tend to be higher quality and more likely to convert into leads and customers.
So, to get the most short-term and long-term benefits of blogging, you’ll need to get way more specific.
Solution: Create very specific working titles.
Nailing really specific topics is crucial to knocking your first few posts out of the park. My colleague Corey wrote another fabulous post on how to do that. Go read it now. Seriously. She’ll tell you how to pick a topic that works for business blogs, and walk you through the process of narrowing it into a working title.
The working title isn’t final — it’s just a concrete angle you can use to keep your writing on track. Once you nail those two things, it’s much easier to write blog posts.
Mistake 5: Your writing is a brain dump.
Sometimes when I get a great idea I’m excited about, it’s really tempting to just sit down and let it flow out of me. But what I get is usually a sub-par blog post.
Why? The stream-of-consciousness style of writing isn’t really a good style for blog posts. Most people are going to scan your blog posts, not read them, so it needs to be organized really well for that to happen.
Solution: Use a specific post type, create an outline, and use headers.
The first thing you should do is choose what type of blog post you’re going to write. Is it a how-to post? A list-based post? A curated collection post? A SlideShare presentation? For help on this, download our free templates for creating five different types of blog posts. Once you have a template down, it’ll be easier to write your outline.
Writing an outline makes a big difference. If you put in the time up front to organize your thoughts and create a logical flow in your post, the rest becomes easy — you’re basically just filling in the blanks.
To write a blog post outline, first come up with a list of the top takeaways you want your readers to get from your post. Then, break up those takeaways into larger section headers. When you put in a section header every few paragraphs, your blog post becomes easier and more enjoyable to read. (And plus, header text with keywords is good for SEO.) When you finally get to writing, all you’ll have to do is fill in those sections.
Mistake 6: You don’t use data as evidence.
Let’s say I’m writing a blog post about why businesses should consider using Instagram for marketing. When I’m making that argument, which is more convincing?
- “It seems like more people are using Instagram nowadays.”
- “Instagram’s user base is growing far faster than social network usage in general in the U.S. Instagram will grow 15.1% this year, compared to just 3.1% growth for the social network sector as a whole.”
The second, of course. Arguments and claims are much more compelling when rooted in data and research. As marketers, we don’t just have to convince people to be on our side about an issue — we need to convince them to take action. Data-driven content catches people’s attention in a way that fluffy arguments do not.
Solution: Use data and research to back up the claims you make in your posts.
In any good story, you’ll offer a main argument, establish proof, and then end with a takeaway for the audience. You can use data in blog posts to introduce your main argument and show why it’s relevant to your readers, or as proof of it throughout the body of the post.
Some great places to find compelling data include:
Mistake 7: Your content borders on plagiarism.
Plagiarism didn’t work in school, and it certainly doesn’t work on your company’s blog. But for some reason, many beginner bloggers think they can get away with the old copy-and-paste technique.
You can’t. Editors and readers can usually tell when something’s been copied from somewhere else. Your voice suddenly doesn’t sound like you, or maybe there are a few words in there that are incorrectly used. It just sounds … off.
Plus, if you get caught stealing other people’s content, you could get your site penalized by Google — which could be a big blow to your company blog’s organic growth.
Solution: Learn how to cite others.
Instead, take a few minutes to understand how to cite other people’s content in your blog posts. It’s not super complicated, but it’s an essential thing to learn when you’re first starting out.
Mistake 8: You think you’re done once the writing’s done.
Most people make the mistake of not editing their writing. It sounded so fluid in their head when they were writing that it must be great to read … right?
Nope — it still needs editing. And maybe a lot of it.
Solution: Take 30 minutes to edit your piece.
Everyone needs to edit their writing — even the most experienced writers. Most times, our first drafts aren’t all that great. So take the time you need to shape up your post. Fix typos, run-on sentences, and accidental its/it’s mistakes. Make sure your story flows just as well as it did in your outline.
To help you remember all the little things to check before publishing, check out our checklist for editing and proofreading a blog post.
Mistake 9: You try to make every post perfect.
I hate to break it to you, but your blog post is never going to be perfect. Ever.
There will always be more things you can do to make your posts better. More images. Better phrasing. Wittier jokes. The best writers I know, know when to stop obsessing and just hit “publish.”
Solution: At a certain point, just ship the post.
There’s a point at which there are diminishing returns for getting closer to “perfect” — and you’re really never going to reach “perfect” anyway. So while you don’t want to publish a post filled with factual inaccuracies and grammatical errors, it’s not the end of the world if a typo slips through. It most likely won’t affect how many views and leads it brings in.
Plus, if you (or your readers) find the mistake, all of you have to do is update the post. No biggie. So give yourself a break once and a while — perfect is the enemy of done.
Mistake 10: You don’t blog consistently.
By now, you’ve probably heard that the more often you blog, the more traffic you’ll get to your website — and the more subscribers and leads you’ll generate from your posts. But as important as volume is, it’s actually more important that you’re blogging consistently when you’re just getting started. If you publish five posts in one week and then only one or two in the next few weeks, it’ll be hard to form a consistent habit. And inconsistency could really confuse your subscribers.
Instead, it’s the companies that make a commitment to regularly publishing quality content to their blogs that tend to reap the biggest rewards in terms of website traffic and leads — and those results continue to pay out over time.
To help establish consistency, you’ll need a more concrete planning strategy.
Solution: Use an editorial calendar.
Use it to get into the habit of planning your blog post topics ahead of time, publishing consistently, and even scheduling posts in advance if you’re finding yourself having a particularly productive week.
Here at HubSpot, we typically use good ol’ Google Calendar as our blog editorial calendar, which you can learn how to set up step-by-step here. Or, you can click here to download our free editorial calendar templates for Excel, Google Sheets, and Google Calendar, along with instructions on how to set them up.
Mistake 11: You concentrate your analytics on immediate traffic.
Both beginner bloggers and advanced bloggers are guilty of this blogging mistake. If you concentrate your analysis on immediate traffic (traffic from email subscribers, RSS feeds, and social shares), then it’s going to be hard to prove the enduring value of your blog. After all, the half-life for those sources is very brief — usually a day or two.
When marketers who are just starting their business blogs see that their blog posts aren’t generating any new traffic after a few days, many of them get frustrated. They think their blog is failing, and they end up abandoning it prematurely.
Solution: Focus on the cumulative potential of organic traffic.
Instead of focusing on the sudden decay of short-term traffic, focus instead on the cumulative potential of organic traffic. Over time, given enough time, the traffic from day three and beyond of a single blog post will eclipse that big spike on days one and two thanks to being found on search engine results pages through organic search. You just have to give it a while.
To help drive this long-term traffic, make sure you’re writing blog posts that have durable relevance on a consistent basis. These posts are called “evergreen” blog posts: They’re relevant year after year with little or no upkeep, valuable, and high quality.
Over time, as you write more evergreen content and build search authority, those posts will end up being responsible for a large percentage of your blog traffic. It all starts with a slight shift in perspective from daily traffic to cumulative traffic so you can reframe the way you view your blog and its ROI entirely.
Mistake 12: You aren’t growing subscribers.
Once you start blogging, it’s easy to forget that blogging isn’t just about getting new visitors to your blog. One of the biggest benefits of blogging is that it helps you steadily grow an email list of subscribers you can share your new content with. Each time you publish a new blog post, your subscribers will give you that initial surge of traffic — which, in turn, will propel those posts’ long-term success.
The key to getting significant business results (traffic, leads, and eventually customers) all starts with growing subscribers. use HubSpot’s email tool to easily set up these regular email sends, as well as set up a welcome email for new subscribers.)
Next, add subscription CTAs to your blog (and elsewhere, like the footer of your website) to make it easy for people to opt in. These CTAs should be simple, one-field email opt-in forms near the top of your blog, above the fold. As for where to put these CTAs, we typically place our blog CTAs at the bottom of our blog posts or add a slide-in, which you can learn how to do using a free tool called Leadin here.
You can also create a dedicated landing page for subscribers that you can direct people to via other channels such as social media, other pages on your website, PPC, or email. (For a list of more simple ways to attract subscribers, read this blog post; for more advanced ideas, read this one.)
Don’t worry if you read through this list and are now thinking to yourself, Well this is awkward … I’ve made literally every single one of these mistakes. Remember: I used the word “common” to describe these mistakes for a reason. The more you blog, the better you’ll get at it — and you’ll reap the benefits in terms of traffic and leads in the process.
We hope you’ll use this list of mistakes as fuel for the fire to step up your blogging game. After all, the benefits of keeping up a healthy business blog will be well worth the time and effort.
What mistakes are we missing? Share your thoughts in the comments below.
Editor’s Note: This post was originally published in July 2014 and has been updated for accuracy and comprehensiveness.
‘Reliable source’ says this year’s iPhone will indeed be called the iPhone 7, no iPhone Pro
With everyone (ourselves included) using the term ‘iPhone 7’ to refer to this year’s iPhone, it can be easy to forget that the name isn’t a given. With the new iPhone expected to be only a minor iteration on the iPhone 6/6s design-wise – effectively a second ‘S’ year – there have been suggestions that Apple might use some other naming scheme to reflect the fact.
Filed under: Apple
As Apple expected to adopt Lightning for audio, Intel says USB-C is instead ‘the right connector’
With Apple looking all but certain to be dropping the 3.5mm headphone socket in favor of audio via the Lightning socket of the iPhone 7, Intel backs the move to digital audio but suggests Apple is using the wrong connector, at least in its iOS devices.
The chipmaker has announced that it will be adding digital audio to the USB-C spec later this year, reports CNET, and that this will be ‘the right connector for audio’ …
Filed under: Apple
Make Personas for Your Nonprofit [Free PowerPoint Templates]
Who are you marketing to?
It’s a question that’s all-at-once simple, yet hard to answer in short and with confidence. For many nonprofits, this question is a vital one.
With limited marketing budgets, and stretched resources nonprofits of all shapes and sizes cannot afford to waste their efforts on marketing that is not tailored to the right audiences.
That’s where personas come in. Persona’s can be defined as fictional, generalized representations of your ideal audience. They help you understand your constituents (and prospective constituents) better, and make it easier for you to tailor content and campaigns to the specific needs, behaviors, and concerns of different groups.
We’ve built a PowerPoint presentation that provides an overview of what personas are, and how they work—followed by examples and fill-in-the blank templates that you can use to build your own personas by answering questions about:
- Who you’re targeting
- What their goals and challenges are
- Why they should care about your organization
- How you can engage with them
Ready to give it a shot for your organization? You can download the Nonprofit Persona Templates here, or by clicking on the button below.
4 Ways to Use Video in Twitter Ads
Do you want your Twitter ads to stand out? Have you thought about using Twitter video ads? Combining Twitter’s large mobile audience with the power of video ads is a great way to get in front of your target audience. In this article, you’ll discover four ways to create Twitter video ads to promote your […]
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22 Stats That Show Why Your Business Should Be Active on Instagram [Infographic]
Despite its impressive reach — over 300 million daily active users and counting — it took some time for marketers to realize the business potential of Instagram.
Not only is including Instagram in your social media marketing strategy helpful in terms of achieving high levels of engagement and brand awareness, but it can also make it easier for you to attract new leads and customers.
Why should your business be on Instagram? Check out the infographic below from Buzzoid to learn why Instagram deserves a place in your marketing strategy, along with some tips for how to make the most of your Instagram content. Then, check out our ebook How to Use Instagram for Business to master Instagram marketing so you get the most ROI out of the platform that you can.
Retail head Angela Ahrendts attends opening of new Apple Store at the World Trade Center
Yesterday evening, we shared a handful of first-look images and videos of Apple’s new retail location in the World Trade Center, but the store officially opened to the public earlier today. Given the landmark size and location of the store, Apple’s retail head Angela Ahrendts was in the house for the opening.
Filed under: Apple
Apple signs deal with Cash Money Records as it continues to work for Apple Music exclusives
Apple today has inked a new deal with one of the most popular music labels, Cash Money Records. The co-foudner of the label, Birdman, posted on Instagram confirming the deal, sharing a picture of himself with Apple Music executive Larry Jackson. “It’s official…Cash Money makes a power move with Apple Music,” Birdman’s Instagram post said.
Filed under: Apple
Apple looking for ‘lyrics curation manager’ as Apple Music gains lyric support
With iOS 10, Apple is officially bringing support for lyrics to the Music application. Currently, it’s unclear how Apple is aggregating those lyrics, whether it be from other lyric websites or from record labels and artists directly. Nevertheless, a new job listing discovered by MBW suggests that Apple is looking to expand its team of “lyrics curators” with a new manager.
Filed under: Apple
Apple’s ‘Behind the Scenes of iOS Security’ from Black Hat USA 2016 released [Video]
Black Hat, famously known for its information security conferences, has just released the ‘Behind the Scenes of iOS Security’ video from this year’s USA event. The talk, led by Ivan Krstic, dives into some of the security methods that currently exist in iOS and what Apple does to keep users secure. This talk was also where Apple had introduced its first security bounty program.
Filed under: Apple
LiquidPlanner: The New Small Team Edition
LiquidPlanner, a PM program for technology and manufacturing teams, has released a solution for small teams. In short, it is a more efficient way to collaborate. For the most part, to-do lists and spreadsheets are inefficient for fast moving projects. LiquidPlanner has a solution for this: 5 members or less now have access to LiquidPlanner’s unique Dynamic Project Management methodology for fast and furious collaboration – in the non-violent sense.
1. Priority Driven Scheduling
Once team members input their availability, tasks are assigned with a simple drag and drop system. After this, LiquidPlanner’s award-winning predictive scheduling engine builds a schedule with estimated completion dates. When tasks are completed or priorities are adjusted, the timeline is automatically updated.
2. Advanced Collaboration
Because this is a one stop solution, the project timeline is visible down to individual tasks. Anyone on the team can make comments, follow tasks and access the conversation stream. With all team members sharing information, no one is left out of the loop. With 5GB of document storage, all relevant information stays with the project till conclusion.
3. Time Tracking
LiquidPlanner understands that effective time tracking is essential to building strong trust between key stakeholders and clients. To this end, they have provided an easy to use, integrated project scheduling system. Automatic scheduling adjustments allow for accurate time reporting and lead to better team accountability and clearer communication with customers.
4. Task Management
The ultimate goal of LiquidPlanner is for projects to be well-organized and efficient. Most small teams use a cumbersome system of applications and whiteboards. With 250 active tasks per workspace, team members have current, accurate info about progress and how each piece fits into the whole. When team members edit and comment on shared documents, adjust the priority of tasks, or run reports, the entire team is informed.
In Short
For $49.99 a month ($9.99 annually), LiquidPlanner is a powerful, task driven scheduling tool customized for small teams. Because this tool is easy to use and completely self-contained, the size of the team is no longer a competitive edge. LiquidPlanner is offering a free, no obligation trial their website. You can follow them on Linked-in, Twitter, Facebook, Google+, and Pinterest.
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3 Simple Ways Project Managers Create Self-Sufficient Teams
In an ideal world, running a project would be a pleasure. A project manager would trust their team to work together effectively: to deliver high-quality objectives on time and on budget. Unfortunately, this is almost never the case: obstacles arise, deadlines drift, and fires must be put out. The biggest difference between teams that overcome these setbacks lies in the project manager’s ability to trust everyone on the team.
Below is a road-map for project managers that will allow them to hand off more responsibility to team members: let those team members prove themselves, and eventually take much of the pressure off the project manager while the team works harmoniously.
1. Give Your Team The Opportunity to Own a Task & Its Solution
Ari Buchalter, writer at Fortune, says that the primary role of any manager is to define a strategy and empower everyone on the team to realize that strategy.
That’s why his company designs project teams to function as self-contained, self-sufficient units within the larger company structure. “We set up teams that can independently develop solutions—each with effective leadership, strong talent within each functional area, and a clear sense of their unique objectives,” he writes.
“They are empowered to think creatively about the technology and business challenges before them and define and own the solutions. … Autonomous teams increase throughput, creativity, and sense of ownership.”
Of course, it will be up to the project manager to make sure these teams deliver objectives to spec. But that spirit of autonomy often incubates ideas that will wow stakeholders as results ripple throughout the company.
By fostering that environment of independence, you open the door to team members who want to do good work and prove themselves. But this independence requires a checks-and-balances mechanism, which brings us to the next point.
2. When Delegating Tasks, Build Accountability Into The Process
Accountability is the key to letting go and learning to delegate out tasks effectively. For many project managers, however, holding someone accountable for an outcome feels a little like playing the bad cop. As a result, tasks often get delegated then lost in the ether.
“Effective leaders build accountability into the assignment; they don’t leave it to chance,” writes David Dye, founder and president of consultancy Trailblaze, Inc. “To build accountability into the assignment, schedule a mutual appointment where you will receive the assignment back from the other person.”
When delegating, Dye recommends project managers set up a specific meeting — time, date, place, and mark it on the calendar — with team members to discuss final outcomes of a task. The person will understand that there will be a moment when he or she must be able to speak to outcomes and findings. That way, the assigned task doesn’t get de-prioritized into oblivion.
3. Grant Authority to Team Members Who Prove Themselves
When those team members deliver great work, you’ll feel more comfortable putting your trust in them. The beauty of trustworthy people is you can hand off more than specific tasks to them; you can trust them with decision-making authority.
Executive mentor Steve Caldwell, writing for The Huffington Post, recommends giving these team members a budget where appropriate and a green light to make decisions without consulting you.
“When you approach delegation in this manner, you are moving away from only managing tasks to leading a team”, he writes.
“Work to structure your schedule so that the majority of your time is spent in one-on-ones with each team member, being sure they are moving forward with their projects and goals, and you are intercepting roadblocks and paving the way for them to accomplish their responsibilities.”
Once you do this, you’ll have a process in place that will build mutual trust between you and your team. When you have trust and everyone doing great work, you can focus your energy elsewhere. For exampling, keeping track of your calendar: on meeting deadlines and accomplishing all of your objectives.
To Finish
This model is scalable: department managers can empower their own team with these tips: find ways to let go of any micromanagement tendencies, and just maybe find time to actually use all of their vacation days.
Video
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Clone Wars: iPhone 7 vs iPhone 6s vs iPhone 7 Plus rumored design [Video]
Apple’s iPhone 7 is set to launch next month, but today we’re taking an early look at what could be the iPhone 7 and 7 Plus design and comparing it to the current generation models. It’s said that this year’s iPhone won’t bring a fresh new design which if true is kind of lame-sauce, and if these models are anything like the real deal, I think it’s time to be a bit disappointed in Apple’s design choices…
Filed under: Apple
Tekserve Macintosh Collection will be sold at auction next week as NY repair shop closes
Tekserve, once the go-to third-party repair shop for Apple products in New York City, announced last month that it would be closing shop on August 15 after being in business since 1987. Now that Tekserve has officially closed shop, Apple fans will have the opportunity to purchase some museum-worthy vintage Apple and NeXT gear through auction.
Filed under: Apple
5 Strategies to Build Trust and Sell Through Email
It’s every marketer’s dream: send an email out to hot prospects and get a flood of positive responses. This dream isn’t necessarily a pipe dream. Because even though technology has dramatically changed the way people buy, the human brain hasn’t changed. What it responds to is the same today as it was thousands of years ago. Which is fortunate for marketers, because this means we can take advantage of what the field of persuasion psychology has to teach us about how to influence people’s buying decisions.
But this article isn’t going to overview theories. (Although if you’re interested in the field, I highly recommend checking out the work of David Straker and Robert Cialdini.) This article is going to apply principles of persuasion psychology specifically to marketing email, giving you five ways to generate more conversions from your email marketing.
1) Send from a consistent “from” name and a personal email address.
You’ve probably read dozens of articles on how to improve your subject lines, and you likely regularly A/B test your subject lines. But just as important is that little piece of information that appears next to your subject line: the “from” name.
The “from” name offers a valuable opportunity to build trust with your recipients. If you consistently send highly-relevant emails with the same “from” name, your recipients will start to associate your “from” name with good things. And because they’ll want to receive those relevant emails, they’ll be looking for your “from” name and be less likely to overlook your emails in their overly-full inboxes.
So what “from” name should you use? Your company name or the name of a specific team member? I recommend using both. You can build trust in your brand while creating a more personal feeling by using both simultaneously. You might try “[Team Member First Name] @ [Company Name]” or “[Company Name] — [Team Member Name].” It’s worth running a few tests to see what exact combination works best for you.
Of similar importance is the email address your emails are sent from. In short, it needs to be personal. At the end of 2014, HubSpot ran an article reporting on the trend of human-to-human marketing. This trend has only increased in importance as more and more of life has become automated while the basic need for human connection hasn’t lessened.
Sending from a “no reply” email address is convenient (and who really wants to sort through all those out-of-office notifications?), but it discourages engagement, can come off as arrogant, and can also increase the chances that your email will be sent to the spam folder. Sending from an “info@” email address or other similarly non-personal address is better than a “no reply,” but if your goal is engagement, you’ll get better results if you send from a personal email address.
2) Personalize more than the recipient’s first name and company name.
Most buyers are tech savvy these days. They know you can use personalization tokens easily and know that it doesn’t mean you’ve necessarily taken the time to learn about them or their preferences. What does have an impact on buyers is personalized content. When you segment your lists to deliver highly-relevant content to each segment, your recipients will feel that you understand them and are inviting them to connect.
Research by Dr. Hugh Mackay shows that one of the basic human desires is to be seen as a unique individual. When you’re able to demonstrate to your recipients that you understand them and you acknowledge them to be unique, they’ll pay attention to what you have to say.
But how are you going to get that kind of detailed understanding of your recipients without using forms that have so many fields that your visitors hit the “back” button? Smart fields and progressive profiling. This is one of my favorite things about HubSpot — that we have the ability to keep forms short while gradually learning more about subscribers.
Over time, you can deliver a more customized experience to each of your subscribers as you learn more about them. Match your content to what you know about each subscriber, and continually be gathering more detailed knowledge to enable you to further customize your content for relevance. I guarantee your engagement will increase.
3) Offer relevant content that’s not locked behind a form.
This strategy may be controversial, but I truly believe that not all your premium content should be locked behind forms — especially the content you share with people who are already subscribers. I just talked about the importance of learning more about your subscribers through forms and customizing your content accordingly, so let me explain why I think you should occasionally offer and link to premium content that’s not walled off behind a form.
Sharing no-strings-attached resources demonstrates generosity. Generosity is a powerful persuader because it hits on two of Dr. Robert Cialdini’s principles of influence: likeability and reciprocity. We are inclined to go along with someone’s suggestion if we like that person and if that person has done something nice for us. When you generously share content without asking for anything in return (including personal information through a form), people are more likely to do what you suggest.
This is not at all to say that forms are bad or that you shouldn’t use forms — you have to, in order to deliver relevant content! But occasionally offering content that’s not locked behind a form can generate the goodwill that will result in people eventually taking the action you want them to.
4) Bring in subject matter experts.
We defer to people who we perceive to be superior. If we believe someone knows more than we do about a particular subject, we tend to accept what that person says as truth. Marketers have been taking advantage of this fact for decades. Commercials feature recognized experts. Ads quote recognized experts. Marketers have spent a lot of money trying to convey credibility through the use of experts.
But we sometimes forget that credibility is just as important in our content as it is in our paid ads. A recent study by Relevance in partnership with Nielsen revealed that 85% of consumers regularly or occasionally seek out trusted expert content in the buying process. No one is going to believe what you have to say just because you say so.
But you, as a content producer, don’t have to be a nationally-known expert with highly-impressive credentials. You can bring these experts in and benefit from the credibility they lend to your content. Whatever you’re writing about, include research. Quote experts in the field. Reference studies and reports. Interview experts and include their comments in your content.
5) Include social influence.
Experts aren’t the only ones people believe, however. Your email recipients can also be convinced by social influence, or social proof. Humans are wired for conformity. We take cues from our peers. If others we identify with are doing something, we’re drawn to do whatever it is. This is why we see mob mentality prevail in social situations — people engaging in behavior they would not have engaged in if they were by themselves.
Social influence can be a force for good, however, and you can use it to persuade subscribers to take action. Testimonials, case studies, and reviews are all powerful forms of social proof that you can include in your emails.
So enough dreaming of email responses dancing down your computer screen. . . . Put these principles into practice, and start making that email marketing dream a reality!
9to5Toys Lunch Break: iOttie iPhone 6/s/Plus car mount $13, Apple TV $129, Logitech accessories from $9, more
Keep up with the best gear and deals on the web by signing up for the 9to5Toys Newsletter. Also, be sure to check us out on: Twitter, RSS Feed, Facebook, Google+ and Safari push notifications.
TODAY’S CAN’T MISS DEALS:
Save big on iOttie’s best-selling iPhone 6/s/Plus and Android Car Mounts in today’s Amazon Gold Box, priced from $13
Apple TV is going to see a ton of new features this fall, on sale today w/ in-store pick up: 32GB $129 (Reg. $149) or 64GB $159 (Reg. $199)
Amazon Tech Accessories Sale: Razer Gaming Mouse $44, Logitech Wireless Keyboard/Mouse $20, Backpacks from $10, more
Grab a $100 iTunes Gift Card with email delivery from PayPal for just $85 (15% off)
Get Apple’s latest 15-inch Retina MacBook Pro for nearly $400 off: $1,600 shipped (Reg. $1,999)
The Start-to-Finish Web Design Bundle: $50 ($476 value) | 9to5Mac Academy
App Store Free App of the Week: Dr. Panda’s Ice Cream Truck free for the first time (Reg. $2)
The popular GoodReader PDF & file manager app for iOS is now down to just $2 (Reg. $5)
You can now grab a free copy of Brushstroke for iOS inside the Apple Store app ($5 value)
Review: Grado’s latest Statement headphones combine natural woods for an audio masterpiece [Video]
Giveaway: Jaybird Freedom F5 In-Ear Wireless Headphones in your choice of four colors ($200 value)
MORE NEW GEAR FROM TODAY:
Samsung 65-inch 4K Curved Smart Ultra HDTV for $1,699 shipped (Reg. $2,100+) and more deals from $500
- Fitbit Charge HR Activity Wristband $75, Adobe Creative Cloud $95, more
- Samsung’s 750 EVO 500GB 2.5-inch Solid-State Drive $130 shipped (Reg. $150)
- Jawbone Big Jambox Wireless Bluetooth Speaker (Refurb) $110 shipped (Orig. $200), more
- Today’s Amazon Gold Box: deals on backpacks and messenger bags from adidas, more
- Games/Apps: Yoshi’s Wooly World $30 or less, iOS freebies, more
- Amazon’s Back-to-School for Kids: deals on clothes, uniforms, backpacks, books and more
- Back-To-School Snacks from Larabar, Nature Valley and more w/ deals from $9
MORE DEALS STILL LIVE:
Logitech’s popular MX Anywhere 2 Wireless Mouse is on sale for $50 shipped (Reg. $60+)
Timbuk2’s Back to School Sale has nearly every style on discount: Command TSA MacBook Backpack from $80, more
You can actually afford to pick up an Apple Watch band for every occasion during this Clockwork Synergy sale
Filed under: Apple
Verify.ly service launches providing consumers with a security warning label for apps
Consumers downloading apps from the App Store have to rely on Apple’s approval process for vetting insecure applications, and even then there isn’t a guarantee that Apple hasn’t missed something crucial. Just last year hundreds of apps in the App Store had been found to be using private APIs to collect private user data, a violation of the App Review Guidelines. The recently launched public beta test of Will Strafach’s Verify.ly service looks to provide a “warning label for apps” to everyday consumers.
more…
Filed under: Apple