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22 Companies With Really Catchy Slogans & Brand Taglines

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You know what’s really difficult?

Being succinct. Seriously … it’s ridiculously hard. If you don’t believe me, just grab your favorite copywriter and ask them.

It’s especially difficult to express a complex emotional concept in just a couple of words — which is exactly what a slogan does.

That’s why we have a lot of respect for the brands that have done it right. The ones that have figured out how to convey their value proposition to their buyer persona in just one, short sentence — and a quippy one, at that. Download our essential guide to branding here for even more tips on branding  your company. 

So if you’re looking to get a little slogan inspiration of your own, take a look at some of our favorite company slogans from both past and present. (Note: We’ve updated this post to include some suggestions from the comment section.)

Before we get into specific examples, let’s quickly go over what a slogan is and what makes one stand out.

What is a Slogan?

In business, a slogan or tagline is “a catchphrase or small group of words that are combined in a special way to identify a product or company,” according to Entrepreneur.com’s small business encyclopedia.

In many ways, they’re like mini mission statements.

Companies have slogans for the same reason they have logos: advertising. While logos are visual representations of a brand, slogans are audible representations of a brand. Both formats grab consumers’ attention more readily than the name a company or product might. Plus, they’re simpler to understand and remember.

The goal? To leave a key brand message in consumers’ minds so that, if they remember nothing else from an advertisement, they’ll remember the slogan.

What Makes a Great Slogan?

According to HowStuffWorks, a great slogan has most or all of the following characteristics:

It’s memorable.

Is the slogan quickly recognizable? Will people only have to spend a second or two thinking about it? A brief, catchy few words can go a long way in advertisements, videos, posters, business cards, swag, and other places. (Take this quiz to see if you can guess the brands behind 16 memorable slogans.)

It includes a key benefit.

Ever heard the marketing advice, “Sell the sizzle, not the steak”? It means sell the benefits, not the features — which applies perfectly to slogans. A great slogan makes a company or product’s benefits clear to the audience.

It differentiates the brand.

Does your light beer have the fullest flavor? Or maybe the fewest calories? What is it about your product or brand that sets it apart from competitors?

It imparts positive feelings about the brand.

The best taglines use words that are positive and upbeat. For example, Reese’s Peanut Butter Cups’ slogan, “Two great tastes that taste great together,” gives the audience good feelings about Reese’s, whereas a slogan like Lea & Perrins’, “Steak sauce only a cow could hate,” uses negative words. The former leaves a better impression on the audience.

Now that we’ve covered what a slogan is and what makes one great, here are examples of the best brand slogans of all time. If we missed any of your favorites, share them with us in the comment section. (Note: We’ve updated this post with several ideas folks have shared with us in the comments.)

22 Companies With Really Catchy Taglines & Slogans

1) Nike: “Just Do It”

It didn’t take long for Nike’s message to resonate. The brand became more than just athletic apparel — it began to embody a state of mind. It encourages you to think that you don’t have to be an athlete to be in shape or tackle an obstacle. If you want to do it, just do it. That’s all it takes.

But it’s unlikely Kennedy + Weiden, the agency behind this tagline, knew from the start that Nike would brand itself in this way. In fact, Nike’s product used to cater almost exclusively to marathon runners, which are among the most hardcore athletes out there. The “Just Do It” campaign widened the funnel, and it’s proof positive that some brands need to take their time coming up with a slogan that reflects their message and resonates with their target audience.

 nike-just-do-it-2.jpg

Source: brandchannel

2) Apple: “Think Different”

This slogan was first released in the Apple commercial called “Here’s to the Crazy Ones, Think Different” — a tribute to all the time-honored visionaries who challenged the status quo and changed the world. The phrase itself is a bold nod to IBM’s campaign “Think IBM,” which was used at the time to advertise its ThinkPad. 

Soon after, the slogan “Think Different” accompanied Apple advertisements all over the place, even though Apple hadn’t released any significant new products at the time. All of a sudden, people began to realize that Apple wasn’t just any old computer; it was so powerful and so simple to use that it made the average computer user feel innovative and tech-savvy.

According to Forbes, Apple’s stock price tripled within a year of the commercial’s release. Although the slogan has been since retired, many Apple users still feel a sense of entitlement for being among those who “think different.”

apple-slogan.jpg

Source: Blue Fin Group

3) Dollar Shave Club: “Shave Time. Shave Money.”

The folks at Dollar Shave Club have made their way onto quite a few of our lists here on the blog — like this one on promotional product videos and this one on holiday marketing campaigns. In other words, it’s safe to say that when it comes to marketing and advertising, they know what they are doing. And their slogan — “Shave Time. Shave Money.” — is an excellent reflection of their expertise. 

This little quip cleverly incorporates two of the service’s benefits: cost and convenience. It’s punny, to the point, and it perfectly represents the overall tone of the brand. 

Dollar-Shave-Club-Slogan.jpg

Source: TheStephenHarvey.com

4) L’Oréal: “Because You’re Worth It”

Who doesn’t want to feel like they’re worth it? The folks at L’Oréal know that women wear makeup in order to make themselves appear “beautiful” so they feel desirable, wanted, and worth it. The tagline isn’t about the product — it’s about the image the product can get you. This message allowed L’Oréal to push its brand further than just utility so as to give the entire concept of makeup a much more powerful message.

loreal-slogan.jpg

Source: Farah Khan

5) California Milk Processor Board: “Got Milk?”

While most people are familiar with the “Got Milk?” campaign, not everyone remembers that it was launched by the California Milk Processor Board (CMPB). What’s interesting about this campaign is that it was initially launched to combat the rapid increase in fast food and soft beverages: The CMPB wanted people to revert to milk as their drink of choice in order to sustain a healthier life. The campaign was meant to bring some life to a “boring” product, ad executives told TIME Magazine. 

The simple words “Got Milk?” scribbled above celebrities, animals, and children with milk mustaches, which ran from 2003 until 2014, became one of the longest-lasting campaigns ever. The CMPB wasn’t determined to make its brand known with this one — they were determined to infiltrate the idea of drinking milk across the nation. And these two simple words sure as heck did.

got-milk-slogan.jpg

Source: Broward Palm Beach News Times

6) MasterCard: “There are some things money can’t buy. For everything else, there’s MasterCard.”

MasterCard’s two-sentence slogan was created in 1997 as a part of an award-winning advertising campaign that ran in 98 countries and in 46 languages. The very first iteration of the campaign was a TV commercial that aired in 1997: “A dad takes his son to a baseball game and pays for a hot dog and a drink, but the conversation between the two is priceless,” writes Avi Dan for Forbes. “In a sense, ‘Priceless’ became a viral, social campaign years before there was a social media.”

One key to this campaign’s success? Each commercial elicits an emotional response from the audience. That first TV commercial might remind you of sports games you went to with your dad, for example. Each advertisement attempted to trigger a different memory or feeling. “You have to create a cultural phenomenon and then constantly nurture it to keep it fresh,” MasterCard CMO Raja Rajamannar told Dan. And nostalgia marketing like that can be a powerful tool.

7) BMW: “The Ultimate Driving Machine”

BMW sells cars all over the world, but in North America, it’s known by its slogan: “The Ultimate Driving Machine.” This slogan was created in the 1970s by a relatively unknown ad agency named Ammirati & Puris and was, according to BMW’s blog, directed at Baby Boomers who were “out of college, making money and ready to spend their hard earned dollars. What better way to reflect your success than on a premium automobile?”

The goal? To reinforce the message that its cars’ biggest selling point is that they are performance vehicles that are thrilling to drive. That message is an emotional one, and one that consumers can buy into to pay the high price point.

bmw-slogan.jpg

Source: BMW

8) Tesco: “Every Little Helps”

“Every little helps” is the kind of catchy tagline that can make sense in many different contexts — and it’s flexible enough to fit in with any one of Tesco’s messages. It can refer to value, quality, service, and even environmental responsibility — which the company practices by addressing the impacts in their operations and supply chain.

It’s also, as Naresh Ramchandani wrote for The Guardian, “perhaps the most ingeniously modest slogan ever written.” Tesco markets themselves as a brand for the people, and a flexible, modest far-reaching slogan like this one reflects that beautifully.

tesco-slogan.jpg

Source: The Drum 

9) M&M: “Melts in Your Mouth, Not in Your Hands”

Here’s one brand that didn’t need much time before realizing its core value proposition. At the end of the day, chocolate is chocolate. How can one piece of chocolate truly stand out from another? By bringing in the convenience factor, of course. This particular example highlights the importance of finding something that makes your brand different from the others — in this case, the hard shell that keeps chocolate from melting all over you.

 m-m-slogan.jpg

Source: Platform Magazine

10) Bounty: “The Quicker Picker Upper”

Bounty paper towels, made by Procter & Gamble, has used its catchy slogan “The Quicker Picker Upper” for almost 50 years now. If it sounds like one of those sing-songy word plays you learned as a kid, that’s because it is one: The slogan uses what’s called consonance — a poetic device characterized by the repetition of the same consonant two or more times in short succession (think: “pitter patter”).

Over the years, Bounty has moved away from this slogan in full, replacing “Quicker” with other adjectives, depending on the brand’s current marketing campaign — like “The Quilted Picker Upper” and “The Clean Picker Upper.” At the same time, the brand’s main web address went from quickerpickerupper.com to bountytowels.com. But although the brand is branching out into other campaigns, they’ve kept the theme of their original, catchy slogan.

Bounty_Paper_Towels_Slogan.png

Source: Bounty

11) De Beers: “A Diamond is Forever”

Diamonds aren’t worth much inherently. In fact, a diamond is worth at least 50% less than you paid for it the moment you left the jewelry store. So how did they become the symbol of wealth, power, and romance they are in America today? It was all because of a brilliant, multifaceted marketing strategy designed and executed by ad agency N.W. Ayer in the early 1900s for their client, De Beers.

You can read all about the strategy here. The four, iconic words “A Diamond is Forever” have appeared in every single De Beers advertisement since 1948, and AdAge named it the #1 slogan of the century in 1999. It perfectly captures the sentiment De Beers was going for: that a diamond, like your relationship, is eternal. It also helped discourage people from ever reselling their diamonds. (Mass re-selling would disrupt the market and reveal the alarmingly low intrinsic value of the stones themselves.) Brilliant. 

de-beers-slogan.jpg de-beers-slogan-old.jpg

Source: Sydney Merritt

12) Lay’s: “Betcha Can’t Eat Just One”

Seriously, who here has ever had just one chip? While this tagline might stand true for other snack companies, Lay’s was clever to pick up on it straight away. The company tapped into our truly human incapability to ignore crispy, salty goodness when it’s staring us in the face. Carbs, what a tangled web you weave.

But seriously, notice how the emphasis isn’t on the taste of the product. There are plenty of other delicious chips out there. But what Lay’s was able to bring forth with its tagline is that totally human, uncontrollable nature of snacking until the cows come home.

lays-slogan.jpg

Source: Amazon

13) Audi: “Vorsprung durch technik” (“Advancement Through Technology”)

“Vorsprung durch technik” has been Audi’s main slogan everywhere in the world since 1971 (except for the United States, where the slogan is “Truth in Engineering”). While the phrase has been translated in several ways, the online dictionary LEO translates “Vorsprung” as “advance” or “lead” as in “distance, amount by which someone is ahead in a competition.” Audi roughly translates it as: “Advancement through technology.”

The first-generation Audio 80 (B1 series) was launched a year after the slogan in 1972, and the new car was a brilliant reflection of that slogan with many impressive new technical features. It was throughout the 1970s that the Audi brand established itself as an innovative car manufacturer, such as with the five-cylinder engine (1976), turbocharging (1979), and the quattro four-wheel drive (1980). This is still reflective of the Audi brand today.

audi-slogan.jpg

Source: Cars and Coffee Chat

14) Dunkin’ Donuts: “America Runs on Dunkin”

In April 2006, Dunkin’ Donuts launched the most significant repositioning effort in the company’s history by unveiling a brand new, multi-million dollar advertising campaign under the slogan “America Runs on Dunkin.” The campaign revolves around Dunkin’ Donuts coffee keeping busy Americans fueled while they are on the go.

“The new campaign is a fun and often quirky celebration of life, showing Americans embracing their work, their play and everything in between — accompanied every step of the way by Dunkin’ Donuts,” read the official press release from the campaign’s official launch.

Ten years later, what the folks at Dunkin Donuts’ realized they were missing was their celebration of and honoring their actual customers. That’s why, in 2016, they launched the “Keep On” campaign, which they call their modern interpretation of the ten-year slogan.

“It’s the idea that we’re your partner in crime, or we’re like your wingman, your buddy in your daily struggle and we give you the positive energy through both food and beverage but also emotionally, we believe in you and we believe in the consumer,” said Chris D’Amico, SVP and Group Creative Director at Hill Holiday.

dunkin-donuts-slogan.gif

Source: Lane Printing & Advertising

15) Meow Mix: “Tastes So Good, Cats Ask for It by Name”

Meow meow meow meow … who remembers this catchy tune sung by cats, for cats, in Meow Mix’s television commercials? The brand released a simple but telling tagline: “Tastes So Good, Cats Ask For It By Name.”

This slogan plays off the fact that every time a cat meows, s/he is actually asking for Meow Mix. It was not only clever, but it also successfully planted Meow Mix as a standout brand in a cluttered market.

meow-mix-slogan.jpg

Source: Walgreens

16) McDonald’s: “I’m Lovin’ It”

The “I’m Lovin’ It” campaign was launched way back in 2003 and still stands strong today. This is a great example of a slogan that resonates with the brand’s target audience. McDonald’s food might not be your healthiest choice, but being healthy isn’t the benefit McDonald’s is promising — it’s that you’ll love the taste and the convenience. 

(Fun fact: The jingle’s infamous hook — “ba da ba ba ba” — was originally sung by Justin Timberlake.)

mcdonalds-slogan.gif

Source: McDonald’s

17) The New York Times: “All the News That’s Fit to Print”

This one is my personal favorite. The tagline was created in the late 1890s as a movement of opposition against other news publications printing lurid journalism. The New York Times didn’t stand for sensationalism. Instead, it focused on important facts and stories that would educate its audience. It literally deemed its content all the real “news fit to print.”

This helped the paper become more than just a news outlet, but a company that paved the way for creditable news. The company didn’t force a tagline upon people when it first was founded, but rather, it created one in a time where it was needed most.

new-york-times-slogan.jpg

Source: 4th St8 Blog

18) General Electric: “Imagination at Work”

You may remember General Electric’s former slogan, “We Bring Good Things to Life,” which they initiated in 1979. Although this tagline was well-known and well-received, the new slogan — “Imagination at Work” — shows how a company’s internal culture can revolutionize how they see their own brand.

“‘Imagination at Work’ began as an internal theme at GE,” recalled Tim McCleary, GE’s manager of corporate identity. When Jeff Immelt became CEO of GE in 2001, he announced that his goal was to reconnect with GE’s roots as a company defined by innovation. 

This culture and theme resulted in a rebranding with the new tagline “Imagination at Work,” which embodies the idea that imagination inspires the human initiative to thrive at what we do.

19) Verizon: “Can You Hear Me Now? Good.”

Here’s another brand that took its time coming up with something that truly resonated with its audience. This tagline was created in 2002 under the umbrella of “We never stop working for you.”

While Verizon was founded in 1983, they continued to battle against various phone companies like AT&T and T-Mobile, still two of its strongest competitors. But what makes Verizon stand out? No matter where you are, you have service. You may not have the greatest texting options, or the best cellphone options, but you will always have service.

(Fun fact: The actor behind this campaign — Paul Marcarelli — recently began appearing in new advertisements for Sprint.)

verizon-slogan.jpg

Source: MS Lumia Blog

20) State Farm: “Like a Good Neighbor, State Farm is There

The insurance company State Farm has a number of slogans, including “Get to a better State” and “No one serves you better than State Farm.” But its most famous one is the jingle “Like a good neighbor, State Farm is there,” which you’re likely familiar with if you live in the United States and watch television.

These words emphasize State Farm’s “community-first” value proposition — which sets them apart from the huge, bureaucratic feel of most insurance companies. And it quickly establishes a close relationship with the consumer.

Often, customers need insurance when they least expect it — and in those situations, State Farm is responding in friendly, neighborly language. 

StateFarm_Logo.png

Source: StateFarm

21) Maybelline: “Maybe she’s born with it. Maybe it’s Maybelline.”

Can you sing this jingle in your head? Maybelline’s former slogan, created in the 1990s, is one of the most famous in the world. It makes you think of glossy magazine pages featuring strong, beautiful women with long lashes staring straight down the lens. It’s that confidence that Maybelline’s makeup brand is all about — specifically, the transformation into a confident woman through makeup.

Maybelline changed their slogan to “Make IT Happen” in February 2016, inspiring women to “express their beauty in their own way.” Despite this change, their former slogan remains powerful and ubiquitous, especially among the many generations that grew up with it.

maybelline-slogan.jpg

Source: FunnyJunk

22) The U.S. Marine Corps: “The Few. The Proud. The Marines.”

The U.S. Marine Corps has had a handful of top-notch recruiting slogans over the decades, from “First to fight” starting in World War I to “We’re looking for a few good men” from the 1980s. However, we’d argue that “The Few. The Proud. The Marines.” is among the best organization slogans out there.

This slogan “underscores the high caliber of those who join and serve their country as Marines,” said Maj. Gen. Richard T. Tryon, former commanding general of Marine Corps Recruiting Command. In 2007, it even earned a spot in Madison Avenue’s Advertising Walk of Fame.

US_Marine_Corps_Slogan.png

Source: Marines.com

Do you have your own tagline? What other brands’ taglines do you love?

Editor’s Note: This post was originally published in August 2012 and has been updated for freshness, accuracy, and comprehensiveness.

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Poll says only 9% of U.S. iPhone owners planning to upgrade to iPhone 7

An online poll of U.S. iPhone owners found that only 9.3% were planning to upgrade to the iPhone 7 due to the expected design being so similar to the iPhone 6/6s. That contrasts with 25.2% who would upgrade for a brand new design.

At this point, it’s unclear whether Apple is simply holding back significant design changes for a special 10th anniversary iPhone, or is – as a Nikkei report suggested – switching to a three-year major refresh cycle. But the Quartz survey indicates that the latter would be a dangerous move …

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Filed under: Apple

26 WordPress Plugins for Social Media Marketers

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Do you want to improve your WordPress blog? Have you considered customizing WordPress with plugins? One of the biggest advantages of WordPress is the sheer number of easy-to-use plugins that help marketers add functions with little hassle. In this article, you’ll discover 26 WordPress plugins for marketers. #1: Social Profile Integration Plugins Social Login Plenty […]

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Kinsa announces Elmo-themed Smart Ear Thermometer with iOS companion app

Kinsa today has announced the launch of its Elmo Smart Ear Thermometer and companion application. The device announced today is a visual update on their original Smart Ear Thermometer sporting an Elmo themed design instead of the original blue. The Elmo Smart Ear Thermometer takes one-second readings, combines them with acknowledged symptoms from within the app, and then uses that data to create actionable next steps.

Available through the companion app, Sesame Street’s Elmo gives children empathetic words such as “feel better soon” and sympathizes with them when they aren’t feeling well.

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Filed under: Apple

The Role of Emotions in Shareable Content: An Analysis of 100 Viral Reddit Images

Emotional_Combinations.jpeg

These days, we’re inundated with digital noise from the moment we wake up. Once we silence the alarm on our phone, we’ll spend the next few minutes on various apps and sites, dodging unwanted ads and unappealing headlines along the way.

However, you’ll find that some posts are simply unavoidable — who could forget “The Dress” debate of 2015? It was truly viral content at its best, and the site that sold the dress reaped the benefits: Their organic traffic increased by 420%, and sales of the dress saw a whopping 560% increase.

How can something that seems so pointless influences our behavior?

New research indicates that an emotional connection paired with more nuanced combinations of additional dimensions like arousal and dominance have a significant impact on our sharing habits.

Intrigued? Let’s dive into the research …

Why Certain Emotional Combinations Make People Share

My team at Fractl recently used the Pleasure-Arousal-Dominance (PAD) model to analyze the emotional responses to 100 of the top images from Reddit’s r/pics community to determine the ideal emotional combinations for viral images.

We began by asking 400 respondents one simple question: How does this image make you feel?

The results revealed the top 10 emotions for viral images as shown below:

Responses_to_Viral_Images.jpg

An obvious trend? The top viral emotions tend to be extremely positive, which echoes previous research. However, although negative emotions like hate, reproach, and resentment were reported far less than positive emotions, our data indicates that they can still generate a viral hit — you just have to strike the right combinations of arousal and dominance.

Researchers Jacopo Staiano of Sorbonne University and Marco Guerini of Trento Rise studied the roles that valence, arousal, and dominance play in generating viral content — three dimensions that help shape individual emotions.

Consider their individual contributions below:

  • Valence is the positivity or negativity of an emotion. Happiness has a positive valence; fear has a negative valence.
  • Arousal ranges from excitement to relaxation. Anger is a high-arousal emotion; sadness is low-arousal.
  • Dominance ranges from submission to feeling in control. Fear is low-dominance; an emotion someone has more choice over, such as admiration, is high-dominance.

When we looked at how these levels varied among viral images, our analysis revealed that there are three ideal combinations of arousal and dominance that accompany highly viral emotions. Take a look at the list below:

Combinations_of_Emotions_for_Viral_Posts.png

What Does This Mean for Marketers?

Additional research indicates that emotional responses to content are actually more influential on purchasing decisions than the content itself, so brands need to make sure they hit the ideal levels of arousal and dominance and include the right emotional elements if the want to drive conversions.

For example, we know that the top viral emotions are incredibly positive (e.g., happiness and admiration). When paired with an element of surprise, the resulting high levels of both arousal and dominance can generate massive shares.

A great example is Dove’s highly successful “Real Beauty Sketches” campaign. The video features a forensic artist who draws a series of women from behind a curtain, completing the sketches based on each woman’s verbal description of her own appearance. These were compared to drawings he also completed based on strangers’ accounts of the same women.

In most cases, the sketches based on the strangers’ perspectives resulted in more accurate and flattering portraits than those based on the women’s own somewhat self-deprecating descriptions. The success of this highly emotional clip speaks for itself: To date, the video has more than 66 million views on YouTube.

As far as success with negative emotions, remember that everyone loves a happy ending, so success relies on pairing feelings like sadness with something more joyful like admiration.

In “Fireman Saves Kitten,” GoPro obtained footage of a firefighter who rescued an unconscious kitten while wearing GoPro’s HD Hero3. GoPro reused the video and released it on its YouTube channel, and it’s earned more than 31 millions views since it went live.

Again, it’s a very emotionally-charged clip, but the combo of low-arousal and low-dominance emotions like fear and sadness is what helped this campaign succeed.

The good news? Your next viral hit doesn’t require your marketing team to win a coin toss. Research continues to prove that virality isn’t a matter of chance — it’s actually the result of a powerful emotional experience.

When outlining your next campaign, take a look back at the top 10 viral emotions and figure out the ideal combination of arousal and dominance that will help your content not just get read but shared.

What is your favorite example of viral content done right? Share your thoughts in the comments below.

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How Your Agency Can Survive a Client’s New CMO

When an agency hears a client has a new CMO, their first thought is most likely, “Will we retain the business?” The new CMO will understandably want to make an impact in their new position. They’ll want to surround themselves with people they know and trust — and the agency they know and trust may not be the incumbent — you.

At Hallway Talk, we often work with proven agencies who find themselves in this tough situation. With a lot of uncertainty in the air, a client’s leadership change is certainly a stressful time for agency leaders and their entire team.

But it’s not a time to stand by and wait for the hammer to fall. RFPs are historically stacked against the incumbent agency. Agency leadership needs to take action by putting together a plan to win the business with your client’s new CMO and demonstrating a better outcome before your agency is put up for review. 

The 7-Step Process for Retaining a Client During a CMO Change 

Step 1: Put yourself in the mindset of the new CMO.

During our interviews with agency clients and CMOs, we’ve discussed why new CMOs may choose to replace an incumbent agency with one they’ve worked with in the past. Here are six key reasons why a CMO may bring their former agency partner to their new company:

1) Trust

“I’m sticking with the agency I know. More than anything, I trust them.”

2) Confidence

“In my new job, there’s a ton to tackle. I have confidence in the people I’ve worked with at my past agency and know they have the skill set to get things done.”

3) Mutual Respect

“We’ve been in the trenches together. They like my thinking, and I like theirs.”

4) Work Style

“My agency gets me. It works. I don’t want to have to train someone on how I like to work.”

5) Track Record of Success

“Why wouldn’t I take them with me? Together we made history.”

6) Perceived Value

“I’m comfortable with what I get from my old agency — what it costs, what I get billed for, what I don’t get billed for — I don’t want to do that dance again.”

Step 2: Help the new CMO get to know your agency.

While you may not have a history with the new brand leader, you can increase your chances of retention (and preempt an RFP or agency change) by consciously and proactively addressing the six reasons for change early on in the relationship.  

Step 3: Validate the current relationship of trust, confidence, and respect. 

While these must be earned over time with the new management, one way to objectively verify that your agency has these important intangibles is to leverage client satisfaction studies completed by a third party. Done well, these studies can validate the strong feelings of trust, confidence, and respect that the CMO’s new team has for their current agency. This relationship audit will allow the incumbent agency to proactively address any issues that may threaten the relationship.  

 

Step 4: Demonstrate sensitivity to work style.  

Don’t guess. Ask the new CMO about their preferred work style. How often do they want to be included in conversations, and which discussions are the most important? How often would they like to meet? Ask questions that help you familarize your team with the new CMO’s communication preferences. 

Step 5: Strut your stuff.  

Assume that the CMO is assessing all possibilities and may have an agency change in mind. Request an introductory meeting that highlights your contributions to the business’s success, your agency’s thoughts on worthy opportunities, your adaptable work style, and the results of your third-party client-agency studies. Demonstrate how your agency is eager to team up with the CMO’s new thinking to take the business to a new level.

Step 6: Do your homework. 

Research the CMO, their past positions, and their accomplishments. The more you understand about this new person, the better you can anticipate their needs. Research their past agency relationships. What was the value proposition of past agency partners, and are you a similar fit? How are your services a better fit than the CMO’s old agency?  

Step 7: Enlist champions for your agency. 

If your relationship is strong and successful, and the new CMO’s team believes your agency is the best for their business, encourage them to speak up. Help them navigate the politics of management change. Their support will help instill confidence in your agency among the new management.

A Riskier Choice

If your agency has really performed well for the client, changing agencies could actually be a riskier move for the new CMO. Working with a well-performing agency can be invaluable. First, there is history with the business — something that can’t be undervalued. Trust, confidence, and chemistry have already been established between the client and agency teams. There is no lost time in the onboarding of a new agency. And most importantly, if the CMO were to bring in a new agency, the agency would likely have to staff up, putting new (and unproven) agency team members on their projects. 

Bottom line: Your client relationships are important to you, and client retention is key to agency growth. Manage all relationships on an ongoing basis, but especially keep an eye out for client management changes. Being proactive about CMO changes can enable you to preempt an account review, RFP, or worse yet — an agency replacement.

Understand why a CMO may want to bring their old agency to your client’s account, and prevent any action with preemptive efforts to retain the business. Optimize your client-agency relationships through open communication, do your homework to understand the new management, demonstrate your commitment to the new manager’s success, and showcase your agency’s value.

The goal is to earn the trust and confidence of new management, making the CMO’s “old” agency the riskier choice. 

client-intake-download

App Store increases lead over Play Store in revenue as China sees ‘explosive’ app growth

App analytics company App Annie is today out with a new report concerning the second quarter of 2016. At the beginning of this year, we covered the firm’s wrap-up report for 2015, noting that Apple’s App Store brought in 75% more revenue than the Play Store, despite a large difference in downloads. Now, the gap has gotten even bigger as the App Store continues to grow.

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Filed under: Apple

Reinforcement for Running Retrospectives

Reinforcement for Running Retrospectives
By Kiron D. Bondale
Retrospectives are a common, regularly practiced ceremony on projects managed using an agile delivery method.
But why stop there?
There’s no reason that retrospectives couldn’t be applied to traditional projects too, it’s just that some improvement ideas might not be immediately applicable in a non-iterative lifecycle.
But won’t it cost a lot […]

from Project Management Articles – PM Hut http://ift.tt/29LabCK
via pmhut.com

9to5Toys Lunch Break: Logitech Mac/iOS gear 50% off, Belkin Apple Watch Stand $45, Seagate 8TB HDD $200, more

Keep up with the best gear and deals on the web by signing up for the 9to5Toys Newsletter. Also, be sure to check us out on: Twitter, RSS Feed, Facebook, Google+ and Safari push notifications.

TODAY’S CAN’T MISS DEALS:

logitech-keyboard-mouse

This is the big one! Amazon’s taking up to 50% off Logitech Mac, iPad & PC accessories, today only

Belkin Watch Valet Charge Dock for Apple Watch (38mm and 42mm)-3

It’s time to get a nice stand for that Apple Watch of yours: Belkin Valet Charge Dock $45 shipped (Orig. $80)

seagate-8tb-expansion

Store it all on this Seagate Backup Plus 8TB USB 3.0 External Hard Drive for $200 shipped, more

itunes-gift-card

Get a $100 iTunes Gift Card with email delivery from PayPal for just $85 (15% off)

Get some free money w/ up to 20% off gift cards: CVS, Cold Stone Creamery, many more

Your morning coffee and doughnuts at Krispy Kreme are now 50% off: $20 credit for $10

macphun-creative-kit-2016-04

Get Macphun’s Creative Kit w/ 6 awesome photo editing apps & plugins for Mac $79 (Reg. $340)

transistor-sale-mac-01

The stellar Transistor action-RPG for iOS is now on sale for $3 (Reg. $10)

Awesome Note 2 for iPhone offers an Apple Watch app and is matching its lowest price ever: $2 (Reg. $4)

App Store Free App of the Week: the highly-rated Super Sharp offers over 100 unique puzzles to solve (Reg. $2)

Grab the best Mac app from 2015 Affinity Photo for $40 (Reg. $50)

Apple offering free download of sketching app Procreate via Apple Store app

jbl-charge-3-9to5toys

Review: The JBL Charge 3 is the perfect summer Bluetooth speaker thanks to its rugged design [Video]

Here are the best ways to play classic Nintendo, Sega & Atari games, starting under $20

Roundup: Always have a Lightning cable nearby with one of these handy keychains

MORE NEW GEAR FROM TODAY:

cyberpower-anker-surge

Surge protection is not a joke, protect you gear: CyberPower 1500VA UPS $135 (Reg. $200), Anker w/ USB ports $25, more

MORE DEALS STILL ALIVE:

logitech-bluetooth-keyboard-deals

Your choice of highly-rated Logitech Bluetooth keyboards for Mac/PC, iPhone, iPad, Apple TV, more from $22 (MX Master Mouse for $70 shipped too)

cyberpower-csp600wsu-surge-protector

Turn outlets into a 6 AC + 2 (2.1A) USB surge protector for under $10 Prime shipped

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Filed under: Apple

Review: Are the Bragi Dash truly wireless earphones the perfect companion for the iPhone 7?

With it now looking all but certain that there will be no headphone socket in this year’s iPhone, demand for wireless headphones is likely to reach a new high. And when it comes to choosing a pair, Bragi’s Dash – marketed as ‘truly wireless smart earphones’ – seem on the face of it to be a very Apple-esque solution.

You can’t get much more minimalist than these. You have an earphone for each ear, and that’s it. No connecting cords, no neckband, nothing.

The earphones can also make a pretty good claim to living up to the ‘smart’ part of the branding, controlled by a mix of touch and gesture – such as nodding to accept an incoming call and shaking your head to reject it. For times when you don’t want to carry your phone, you can load music into the 4GB on-board memory. Which is handy when you’re swimming, as they claim to be 100% waterproof. And the carry-case has a built-in battery for on-the-go wireless charging.

I tried out a pair to find out whether they really do live up to the hype …

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Filed under: Apple

Snapchat update adds Bitmoji integration so you can use personalized emoji in chats

Earlier this year Snapchat spent around $100 million to acquire Bitstrips, and today the social network announced its app will now integrate with Bitmoji. Bitmoji is Bitstrips’ iOS app for creating personalized emoji characters. The newly introduced integration between Snapchat and Bitmoji means users can now use Bitmoji emoji characters directly in chats within Snapchat.

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Filed under: Apple