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Why Apple Pay usage appears to be lagging behind growth in retail acceptance, but Apple shouldn’t worry
While the number of U.S. retailers who accept Apple Pay has grown seven-fold between the launch of the service and the end of last year, usage appears to be lagging behind that curve. A survey by Phoenix Marketing found that even in the cases of retailers with the highest levels of Apple Pay usage, only a minority of customers use the payment method there more than once a month.
The survey also noted that 47% of Apple Pay users had experienced a failed transaction at least once, and that a handful of states account for half of all payments made using the service.
As someone who lives in the UK, where contactless payment first launched in 2008, none of this surprises me – and I don’t think it’s anything for Apple to worry about …
As an early adopter of new technology, I was keen to take advantage of contactless payment, but I’ve experienced four barriers along the way, most of which are playing their part in Apple Pay usage rates today.
First, your bank needs to support the service. In the UK, Barclays was the first to offer a contactless card, but changing banks is a hassle, so I ended up waiting until 2012 for my own bank to provide them. Many Apple Pay users have likewise had to wait for their own bank to support the service.
Second, many retailers still don’t accept Apple Pay – and third, when they do, most have transaction limits. Both factors mean that we haven’t yet reached the point where we can simply leave our physical wallet at home and use our iPhone/Watch for all purchases. Until we reach that point, the habit of reaching for our wallet is going to play a significant role.
Finally, it isn’t always clear whether or not a retailer accepts contactless payment. While they should display the contactless symbol or Apple Pay logo at the payment terminal, not all do. Where we’re not sure, it’s less hassle to simply use another form of payment than it is to risk a failure or to ask an assistant who may or may not know.
That ‘handful of states’ is also no surprise: that too is similar in the UK. Today, there are few retailers in London – even corner shops – who don’t support contactless payment, but it’s still a different story in other parts of the country. Again, until we can be confident that most retailers support it, it’s easiest to use other payment methods.
The story here, I think, is that Apple Pay usage will mirror that of contactless cards: a relatively slow burn until we reach the tipping point where most retailers accept it. Once acceptance is near-universal, and retailers finally realize the strong security means they can lose the transaction limits, many of us are likely to use Apple Pay for almost every transaction.
Via ArsTechnica. Photo Chris Ratcliffe/Bloomberg.
Filed under: Apple Pay Tagged: Apple pay, Apple Pay adoption, Apple Pay usage, contactless payment
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Microsoft dismisses iPad Pro as “a companion device” and references old Steve Jobs stylus quote
A senior Microsoft spokesman dismissed the iPad Pro as nothing more than a companion device, contrasting it with the Microsoft Surface when speaking to TrustedReviews.
Dan Laycock, Senior Communications Manager for Microsoft Surface, says that while consumers can get by with a single Surface product, the same can’t be said for Apple’s heftiest tablet.
“Microsoft really wants you to only carry one device for tablet and PC use,” explains Laycock, speaking to us at the Consumer Electronics Show 2016 in Las Vegas. “Whereas the iPad Pro is always going to be a companion device.”
Laycock also said that “at one point in time, Apple declared that if there’s a stylus, that’s failure” – a reference to a quote by Steve Jobs when referring to early smartphones. Apple, of course, argues that the Apple Pencil as an optional accessory for some tasks is very different to a device which cannot easily be used without a stylus.
Benchmark tests last year showed that the Apple Pencil offered lower latency than Microsoft’s Surface Pro 4 stylus.
Via Business Insider
Filed under: iOS Devices Tagged: iPad, iPad Pro, Microsoft, Microsoft Surface, Microsoft Surface Book, Steve Jobs
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The Ultimate Cheat Sheet of Photo & Image Sizes on Facebook, Twitter, LinkedIn & Other Social Networks [Infographic]
When you’re designing cover photos, graphics, and other social media assets, sometimes knowing the bare bones image dimensions isn’t enough.
What if you wanted to place text or an arrow on your Facebook cover photo without it getting covered by the profile photo? And what about the shared link thumbnails on Facebook or in-stream photos on Twitter … how big should those be?
Download pre-sized cover photo templates for Facebook, Twitter, LinkedIn, Google+, and YouTube for free here.
If you’re looking for a detailed guide to social media photo sizes — including recommended dimensions, minimum and maximum dimensions, image scale, and more — then this is it.
The infographic below from Jamie Spencer of MakeAWebsiteHub.com is a great reference to bookmark or keep close-at-hand the next time you’re creating an image for your social media profile.
Photo & Image Dimensions for Facebook, Twitter, LinkedIn, YouTube, and More
Quick References
Facebook Image Sizes
- Cover photo: 815 px wide by 315 px tall
- Profile image: 180 px wide by 180 px tall
- Highlighted image: 1200 px wide by 717 px tall
- Shared image: 1200 px wide by 630 px tall
- Shared link thumbnail image: 1200 px wide by 627 px tall
LinkedIn Image Sizes
- Background image: 1500 px wide by 425 px tall
- Profile image: 400 px wide by 400 px tall
- Career cover photo: 974 px wide by 330 px tall
- Banner image: 646 px wide by 220 px tall (minimum)
- Standard logo: 400 px wide by 400 pixels tall (maximum)
Pinterest Image Sizes
- Profile image: 165 px wide by 165 px tall
- Board display: 22 px wide by 150 px tall
- Pin sizes: 236 px wide
Instagram Image Sizes
- Profile image: 110 px wide by 110 px tall
- Photo size: 1080 px wide by 1080 px tall
- Photo thumbnails: 161 px wide by 161 px tall
Twitter Image Sizes
- Header photo: 1500 px wide by 500 px tall
- Profile image: 400 px wide by 400 px tall
- In-stream photo: 440 px wide by 220 px tall
YouTube Image Sizes
- Video uploads: 1280 px wide by 760 px tall
- Channel cover photo: 2560 px wide by 1440 px tall
Tumblr Image Sizes
- Profile image: 128 px wide by 128 px tall
- Image post: 500 px wide by 750 px tall
Google+ Image Sizes
- Profile image: 250 px wide by 250 px tall
- Cover image: 1080 px wide by 608 px tall
- Shared image (on home stream): 497 px wide by 373 px tall
- Shared image (on feed or your page): 150 px wide by 150 px tall
Editor’s Note: This post was originally published in October 2013 and has been updated for accuracy and comprehensiveness.
New photos show work underway at rumored location of Apple’s first retail store in Singapore
While retail head Angela Ahrendts last year confirmed an earlier report that the company would be opening its first Apple Store in Singapore, she didn’t reveal the location. The address had, though, been reported as 170 Orchard Road in an email from a fitness company advising that its branch there would be closing to make way for a new Apple Store.
Photos posted by iPhone Hacks appear to show work underway at the address as the windows are covered. While there’s still no definitive evidence that this is the location, it looks like we may not have to wait too much longer before we find out.
Apple announced last year that solar energy will power all of the company’s operations in Singapore, including the new store.
Filed under: AAPL Company Tagged: Angela Ahrendts, Apple retail stores, Apple Store, Apple Store Singapore, Singapore
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Publisher Events: The Future of Media Revenue?
As a media company, one of your biggest strengths is your ability to create communities of people. From the comments sections of your articles to videos, meetups, and forums, you are bringing together great minds from many backgrounds and perspectives. Why not extend your value and offer in-person events to complement your content? Here’s why events are great revenue sources for media companies:
- You’re already collecting data you need to learn what interests your audience
- Your writing teams regularly conduct interviews with industry leaders who are also speakers
- Your audiences are hungry to learn from and connect with one another
From FastCompany to The Next Web, countless media leaders have benefited from hosting industry events. And this number will only increase. Our Publishing Benchmarks Report shows that over a third of publishers think events are poised to increase most-in-value as a revenue source over the next two years. To help you get in on the action, we’ve compiled some tips from the best.
Here’s What You Can Learn From Some of The Most Popular Media Events Today
1) Gigaom’s Structure Data Conference
Takeaway: Diversify your revenue streams beyond events
In March 2015, Gigaom hosted its first-ever ‘pop-up’ data science event in NYC. Partnering with Domino, eBay, VentureBeat, O’Reilly Media and others, the media leader featured thoughtful listening talks to spark conversation around the data, robotics, predictive analytics, machine learning, and model-driven decisions.
The story, however, isn’t what you see at face value–who the event attracted and how it monetized. What’s interesting is what’s untold: in the week leading up to the Structure Data Conference, Gigaom announced that it was closing its doors and at the last minute, secured a media partner to oversee the event.
Gigaom has long-relied on events to monetize but still ended up out of business. Why? Even though the company had widely publicized and attended events throughout the year, its other business arms (a research consultancy and advertising) just weren’t viable enough to keep the company afloat.
The moral of the story?
Diversify your revenue investments and ensure that each channel is fully optimized to perform its best. Events are only part of your revenue equation. You’ll need to counterbalance your strategy with other business initiatives, no matter how awesome your events may be.
2) Rosenfeld Media’s Product Management And User Experience Conference
Takeaway: Host a virtual event
Not sure whether your in-person event will monetize or be profitable to run? Get a little practice by hosting a virtual event instead. An example to check out here is Rosenfeld Media, a book publishing company that specializes in research, product, management, and user experience.
Virtual events are especially appealing to B2B audiences who are looking for skill-building opportunities but may not have time to attend an in-person event. The value proposition is also strong for employers who want to invest in training for their teams.
Here’s what makes Rosenfeld Media’s virtual event especially appealing to the company’s target audience:
- Workshops led by known, expert practitioners within the field of UX
- A clear value proposition for user experience and product management professionals
- Access to a library of streaming content and downloadable recordings
The company also optimizes its monetization potential be offering two ticket types: while a $129 ticket is ideal for groups, a $379 ticket gets attendees a ‘group’ or ‘meeting room’ experience. From a buyer’s perspective, these price points are highly cost effective: typically conferences can cost thousands of dollars.
The best part for publishers? While in-person events are often limited in terms of capacity, virtual events are not: a media company could easily accommodate tens of thousands of attendees (for instance, The Lean Startup Conference regularly has thousands of attendees on its livestream).
3) O’Reilly Media’s Strata Conference
Takeaway: Build a funnel into your other products and services
O’Reilly Media is a role model in revenue diversification. The publishing leader has created multiple streams for monetization including events, countless book series, and instructional videos.
The beauty of these channels is that they’re funnels into one another. Book sales can help bolster event attendance, and events can help facilitate book sales. It’s a never ending distribution cycle that continues to build upon itself.
Consider O’Reilly’s Strata Conference, one of the most popular and known ‘big data’ events in the world. This forum provides an ideal opportunity for the publisher to sell its data education and technical books. It’s living proof of the power of multiple revenue streams.
O’Reilly Media is a company that has experienced slow, steady, and sustainable growth. Launching as a technical consulting firm in 1978, the company is still thriving: over the years, it has launched many different products and business units, including a VC firm that focuses on software, cleantech, and other trends. The company’s events arm builds a funnel into the organization as a whole.
Get Creative
Your company has many different ways to get into the events business. How do you get started? One low-risk option is to partner with peer companies in your industry. Consider co-hosting established industry players. Start small with one-day options, and grow from there. The beauty of an event is that you can always run another one, so keep learning, growing, and iterating.
Google Gives Road Map to Retailers With New Analytics
The more information a business has about its customers, the better that business can sell, right? It’s why marketers work so hard to develop buyer personas and then segment contact lists a million different ways—everything is designed to reach the customer exactly where they are and exactly when they’re ready to make a purchase.
The problem, until now, is that data takes a long time to aggregate. You can’t know everything you need to know about a particular buyer the very first time he or she visits your ecommerce website. You need several visits, some onsite searches, a social media interaction, and maybe even an abandoned cart to really know what your buyers are looking for, right?
Google Knows Best
Who knows more about what consumers are looking for than Google? Whether those buyers want to order something online or head out to the closest retailer, one thing remains: they tell Google exactly what they’re looking for. That means Google has known way more about your buyers than you have. All they’d tell you was what you found in your Google Analytics report.
All that has changed. Google added a new feature to their analytics. Now, retailers and etailers can determine who’s searching for what…and where they’re searching. Not only can brands now identify where the majority of their buyers live and what products they’re searching for, Google also tells those companies what type of device their customers are most likely to use.
Make the Most of Your Analytics
There’s a sense of immediacy that’s removed when you track data over a long period of time, isn’t there? How many potential buyers did you miss out on because they were actually ready to make a purchase upon their first visit to your website? With the added convenience the latest technology has provided, buyers make snap decisions based on their current emotions and wants.
The latest analytics from Google will allow you to recognize those “I want to buy…” moments so you can act quickly. When you know where your buyers are and what they’re buying, you can create new marketing strategies that reach across all channels—search, social, display, content, video—to snag those buyers as their making a choice.
Your messaging will be more relevant when you know what is being searched, the terms used in those searches, and what questions the buyers are asking. And since 69% of online shoppers say that message quality, timing, and relevance influence their purchases, understanding who your buyers are also makes providing purchase opportunities easier than ever.
tvOS 9.2 Preview: First look at Apple TV’s new Podcasts app, folders & switcher UI, Bluetooth keyboard support, more [Video]
Apple kicked off the week by releasing a major new beta for each one of its platforms including tvOS 9.2 beta for the new Apple TV. While the software update isn’t available to everyone just yet, the pre-release software brings the 4th-gen Apple TV up to parity with older Apple TVs and even makes it work more like iPhones and iPads. For example, tvOS 9.2 beta finally adds Bluetooth keyboard support to the new Apple TV after first shipping at the end of October without the feature; previous Apple TVs worked with wireless keyboards from the start. The new update also adds a new built-in app and some iPhone-like features as well. Check out the details below:
Just like older Apple TVs, tvOS 9.2 includes Apple’s Podcasts app which lets you subscribe and listen to podcasts like 9to5Mac’s Happy Hour podcast for example. The new Apple TV Podcasts app works very similarly to the iOS 9 version of the same app, which is organized by unplayed episodes, subscriptions, featured podcasts, top charts, and search. Just don’t expect to find or play any video podcasts on this version of the Apple TV Podcasts app.
While the Podcasts app is technically in beta, it’s worth noting that Siri on the Apple TV doesn’t yet talk to the Podcasts app like Siri on iPhones and iPads does. There’s also no special “top shelf” artwork when you put the new app in the first row on your Apple TV, although these are likely beta shortcomings that will be resolved in future software updates. Overall it’s a very solid podcast app if you like it on iPhone and iPad.
Check out our hands-on video with Apple TV and tvOS 9.2 below:
In addition to Bluetooth keyboard support and a new Podcasts app, the new Apple TV also features an updated app switcher user interface that looks more like iOS 9 and less like iOS 8. The full screen left to right app previews have been replaced with stacked cards of right to left app previews. Opinions on this will likely vary, but on the plus side both iOS and tvOS have a more consistent UI when moving between apps.
You’ll also find folders on tvOS 9.2 beta. Just drag and drop two app icons on top of each other very similar to how iOS works. Rearranging apps can be a lot of work on the big screen, however, so tvOS includes a new menu for quickly moving apps to the Home screen and other folders when pressing the play/pause button in jiggle mode. Finally, the tvOS grid layout for app folders first appears to be a 3×3 grid of 9 apps per screen like on iPhone, but adding additional apps reveals that Apple TV app folders can actually infinitely scroll vertically with three columns and numerous rows.
The new tvOS 9.2 software update will ship to all fourth-gen Apple TVs later this year.
Filed under: Apple TV Tagged: Apple TV, Bluetooth, Bluetooth keyboards, Podcasts, tvOS, tvOS 9.2, tvOS 9.2 beta
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How to Disagree Without Being Disagreeable: 7 Tips for Having More Productive Discussions
George S. Patton once said: “If everyone is thinking alike, then somebody isn’t thinking.”
In business, stirring the proverbial pot can be a good thing. And while negotiating these matters can be challenging — especially when they involve our teammates or bosses — differences in opinion will often lead to progress.
The most important thing to remember is that there is a big difference between healthy, productive disagreements and heated arguments. In order for two parties to come to a mutually beneficial agreement, there has to be a level of professionalism and respect.
While navigating this territory can feel like a slippery slope, we’ve defined a few tips below to help you speak your mind without letting the situation spiral out of control.
How to Disagree Without Being Disagreeable
1) Be mindful of your tone.
Research has found that the sound of a person’s voice has a lot to do with how he or she is perceived. In fact, the sound of a speaker’s voice matters twice as much as their message, according to a study of 120 executives’ speeches.
So if you’re raising your voice during a disagreement, will it negatively impact the delivery of your message? Or will it help you command attention?
MIT research fellow, Michael Schrage, suggests that your tone is often dependent on the situation, as well as the person you’re disagreeing with.
“If you’re yelling because humiliating and demeaning people is part of who you are, you’ve got bigger professional issues than your decibel level,” he explains. “But if raising your voice because you care is part of who you are as a person and communicator, your employees should have the courtesy and professionalism to respect that.”
The lesson? Be in control of your own voice. If you feel yourself becoming agitated, take a moment to pause and think about the situation before choosing to raise your voice.
2) Don’t use “you” statements.
Falling back on “you” statements when you’re disagreeing with someone can easily be perceived as combative. Just look at the statements below to see what I mean.
“You always ask me to complete an last-minute assignment when you know that I already have my hands full,” sounds more argumentative than “I’m feeling a little overwhelmed by the amount of work on my plate. Is there anyone else that can take that on?”
Notice the difference?
Let’s look at a few more:
- “You never fact-check your reports before sending them in.” vs. “I noticed a few errors in your last report. Would it help if I showed you my approach for fact-checking?”
- “You always forget to attach documents when you send an email.” vs. “I had trouble locating the document you referenced in the email, mind sending it again?”
- “You should pay more attention to what’s being said in the meetings.” vs. “I find it helpful to take notes during meetings to make sure I don’t miss anything.”
“Most people don’t like being judged or told what to do, and when we use ‘you’ language plus directives, it’s easy to arouse in others feelings of resentment and defensiveness,” explains professional communication specialist, Preston Ni.
While there are situations where someone should be held accountable for their actions, leaving “you” statements out of small disagreements can help to ensure things don’t escalate into an argument.
3) Avoid filler words or hesitant phrases.
Filler words like “um,” “ah,” and “uh” tend to signal doubt. These disruptions can instantly take away from the credibility of your claim, and also serve as a distraction for those listening.
Researchers John Sparks and Charles Areni set out to prove the influence of these hesitations by asking 118 undergraduate students to read a transcript of a testimonial about a scanner. One version of the testimonial used hesitations such as “I mean” and “um,” and the other was fluid with no filler words. The results of the study revealed that when hesitant language was used, it was more difficult to convince them that the scanner was worth buying — even when it was positioned as a better, lower priced scanner.
Point being, it’s important to be aware of these placeholders — and limit the use of them during disagreements. One way to work these fillers out of your speech? Try wearing an elastic band around your wrist and shifting the elastic to your other wrist any time you catch yourself using “um” or “uh.”
4) Do your research.
To make a strong case against your opposition, it’s important that you do your research.
Let’s say, for example, that you and your team are planning your marketing strategy for the quarter. Your boss is set on keeping up with your direct mail and print efforts, but you think it’s time that the business head in a new direction — an inbound direction.
Rather than base your suggestions on what you think could happen if you shifted gears, start the conversation with a data-backed assessment of why the current strategy isn’t working and what you can do today, next month, or next quarter to fix it.
But don’t just throw around numbers: “Tie data like this into the overall vision and goals of the business. A statistic in and of itself isn’t all that impressive. If you’re looking to resonate with your more traditional boss, provide context,” explains John Bonini, Growth Director at Litmus.
This type of strategic preparation will make it difficult for others to poke holes in your assessment. It will also help to communicate that you’re passionate about your resistance, and that you’re not just disagreeing to disagree.
5) Don’t get personal.
When a disagreement gets heated, it’s easy for people to call upon “low blows.” These personal attacks are often used as an intimidation tactic or defense mechanism, but that doesn’t make them appropriate in business situations — or any situation for that matter.
When disagreeing with someone, your claims should be based on the outcome over that you are debating, not on what the other person has done (or not done) in the past.
“Try to make sure the conversation stays focused on facts, not personalities,” encourages management professor Nate Bennett. And if the other person gets personal, remember that you are not your job.
“It’s a lot easier to embrace criticism of your work when you don’t let your work define who you are,” insists Jeff Atwood, co-founder of Stack Exchange and Discourse. Even if someone says something out of line, avoid the itch to retaliate by keeping this notion in mind. Instead, refocus the discussion back to the subject matter at hand.
6) Be mindful of your body language.
When communicating disagreement, it’s important to be aware of our non-verbal body language. You might be saying one thing, but if your gestures or facial expressions suggest another, it’s easy to rub someone the wrong way.
“Avoid putting up a barrier like a hand, your bag, or whatever else you have between yourself and the person with whom you are speaking,” urges former U.S. Army interrogator and body language expert Greg Hartley.
If you want to disagree politely, try raising your eyebrows slightly to convey receptivity, or smile and nod along while others are speaking. This way, when it’s your turn to talk, those around you will feel that you’ve actually listened to their take on things. (Want more body language tips? Check out this infographic on body language in business.)
7) Know your non-negotiables.
When you disagree with someone or something, there’s no guarantee that it’s going to be well received. In fact, often times, it probably won’t be. But then what?
In an effort to disagree respectfully, you’ll need to learn how to compromise. Aside from the obvious differences, business relationships are a lot like any other relationship we share with someone — even a significant other.
“Lots of happy couples have differences in relationships — the trick is to learn which ones are more important to you than the relationship,” explains relationship expert April Masini.
That said, go into every disagreement knowing your non-negotiables — things that you absolutely aren’t willing to compromise on. While this approach may vary depending upon the exact situation, it will often make it easier for you to prioritize what matters and what you’re willing to reconsider. At the end of the day, it’s all about give and take.
What are your top tips for disagreeing in the workplace? Share them with us below.
How to Crowdsource Your Blog Content: Tips for Finding and Collaborating with Your Crowd
B2B marketing survives and thrives on the steam engine of content. But it can be hard to fuel that engine with constant inspiration day after day, and week after week.
Nonetheless, you’ll still need to produce high-quality blog posts and articles on a regular basis to build credibility and visibility, with 91% of B2B marketers using content marketing and 84% using it to spread brand awareness.
How do you keep up? One good answer is crowdsourcing.
As a B2B marketer, you can leverage your online relationships to have content produced for you, whether it’s user-generated content (UGC) produced by customers, or commentary from industry thought leaders. In one study, 70% of U.S. consumers noted that they trust brand recommendations from friends, above and beyond a company’s own content marketing, which means, at least some of your content should come from people similar to your readers.
By crowdsourcing, you’ll get content that’s relevant, targeted, and full of new insights. What’s more, you’ll gain fodder for your own creativity, as well as more free time to put inspiration to work in your marketing endeavors. Here, we’ll share some best practices for crowdsourcing your next blog post.
Step 1: Determine Who Your “Crowd” Is, and Why You’re Crowdsourcing
The very first step in crowdsourcing is determining the makeup of the crowd itself. It might consist of your customers, employees, thought leaders, industry professionals you’re connected with on social media, or any number of other groups. The purpose of the eventual blog post will help guide the composition of the crowd.
Is the goal to increase customer engagement? If so, you might look through your CRM to get a sense of customers’ expressed opinions, and ask the enthusiastic ones to expound on the benefits of your products and services.
Are you looking to increase your company’s thought leadership gravitas? In that case, you might reach out to a few top bloggers and/or academics in your field to offer their informed opinions on a meaty topic.
Step 2: Develop a Plan for Reaching Out to Your Crowd
Once you’ve defined your crowd and the goals you want to achieve through your content marketing, it’s time to make contact.
Here’s three of the main things you need to do when creating an outreach plan:
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Think about the length of the eventual post, and number of content pieces you’ll need. Perhaps you’ll need one long customer testimonial about a certain aspect of your product, or maybe you can gather 3 quick quips from industry insiders to construct an informative and impactful blog post. Or, if you gather a series of 5 or 10 tips from respected bloggers, you can put together an article that will help you connect with big audiences online.
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Determine the best ways to reach out. You might find that your influencers engage a lot with commenters on their LinkedIn blog posts, or that your customers are highly interactive on social media with brands similar to yours. Depending on your crowd’s preferred means of interaction, send a private social message, shoot off an email, or make a phone call offering the prospective content creator an opportunity to gain more exposure through contributed thoughts or ideas. (With the most popular influencers online, you’ll get the best results by building up a relationship first.)
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To engage customers, consider surveys and contests in exchange for content. Either method is a good way to show customers you care about their opinions and will reward their loyalty.
Step 3: Collect, Edit, and Promote Your Crowdsourced Content for Maximum Impact
Once you’ve sent out your requests for content, it’s time to sit back—of course, while you’re hard at work on other aspects of your campaigns—and let the material come to you. As it comes in, make sure to do the following:
- Put the content in context. Whether you have two short essays from influential bloggers presenting dissenting opinions or 10 short sentences from your customers emphasizing what they loved about recent projects, it’s up to you to contextualize everything. You’ll want to weave the content pieces into a purposeful whole, with a beginning, middle, and end. The end result: a thoughtful, engaging piece that will stand out in your digital ecosystem.
- Edit without changing the essence. Honesty is paramount in crowdsourcing content. Keep all the material true-to-life, even as you place your own spin on it. Once the piece is finished, not only will you maintain your integrity by presenting content creators’ views as they were originally expressed, you’ll keep your crowd happy and willing to work with you again.
- Promote your crowdsourced content everywhere. Whether it’s on Facebook, LinkedIn, Google+, or Twitter, post on your social profiles with links to your crowdsourced blog post. If you have your customers on an email newsletter list—and you should be—invite them via the next issue to check out the post, especially if it’s relevant to their needs and interests.
- Finally, keep the content creators in the loop. Send out a friendly Tweet, email, or other type of message to let your crowd know that the blog is published. Encourage those who contributed to the blog post to respond to the eventual blog comments as well. The more engaged your crowd is with the finished product, the more exposure they’ll get—and your chances of repeat business with them increases.
And there you have our roadmap for crowdsourcing a blog post, a method which will add greater efficiency, variety, and engagement to your content marketing campaigns. Take this method out for a spin and reap the benefits of involving multiple, highly-interested content creators in your marketing efforts.
Interested in learning more from Penguin Strategies? Check out their whitepaper, The Quick and Dirty Guide to Curated Content.
How to Develop a Social Media Reporting System
Are you responsible for reporting your social media results? Do you need to develop a reporting system? Knowing who you report to and what metrics they need will help you streamline the process and ensure you’re delivering reports on time. In this article you’ll discover how to develop a social media reporting system for your […]
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How to Overcome Your Worst Project Problems
How to Overcome Your Worst Project Problems
By Harry Hall
Allow me to ask you a question. When you face life’s most difficult problems, do you run away from your problems? Successful individuals, groups, and organizations have a habit of running TOWARD their problems, not away from them.
Rather than seeing problems as unwelcome, problem solvers see challenges […]
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7 Ways to Stand Out With LinkedIn Visual Content
Do you want to attract more attention on LinkedIn? Have you considered adding visuals to your profile? Consider using images to build out each section of your LinkedIn profile. In this article I’ll share seven ways to improve your LinkedIn profile with visuals. #1: Connect a Face to Your Name While it might seem obvious, many […]
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iOS 9.3 Preview: First look at updated Apple Music + Maps apps in CarPlay [Video]
Earlier today Apple unloaded several new beta software updates including iOS 9.3 for iPhone which adds some handy new features to CarPlay. Specifically, both the Maps and Music apps for CarPlay were updated to work more like the iPhone versions on iOS 9. Check out the details below:
The Music app on CarPlay has been rebuilt to include features from the Apple Music streaming service for the first time. Starting with iOS 9.3, the For You and New sections of Apple Music now appear through CarPlay so you can easily select playlists and albums through the streamlined interface. The Music app now highlights recently added playlists and saved music just like on the iPhone and elsewhere. You still can’t add music and playlists to your library without using Siri, but that’s fair for a stripped down version of Apple Music intended to be used while driving.
On the Apple Maps side, iOS 9’s Nearby feature introduced in September is now available through Maps in CarPlay. Nearby is useful on iPhones and iPads, but it’s especially useful as a CarPlay feature where finding directions is a common task. Shortcuts for local gas stations, restaurants, coffee shops and more are presented when you search for a new destination. You’ll also see star ratings, price levels, and distance when comparing locations.
Check out our hands-on video with CarPlay and iOS 9.3 below:
Bringing the real Apple Music experience to CarPlay and enhancing the Apple Maps app are very welcome improvements to CarPlay. While iOS 9.3 is still only in beta and these features weren’t available when iOS 9.0 was first released, today’s update shows that Apple still cares about CarPlay which makes me hopeful that the feature will continue to improve in the future. I’d still love to see the ability to send audio messages, not just play them back a single time, and rearranging or hiding apps would be welcome too, but overall I think the iOS 9.3 update will be an impressive one for CarPlay fans.
For more on CarPlay, check out our initial review of CarPlay and our update to what initially changed with CarPlay after one year if you want to learn more about the feature. And expect these iPhone apps to work with CarPlay.
Filed under: CarPlay Tagged: CarPlay, iOS 9, iOS 9.3, iPhone
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Apple to open new flagship retail store in Paris on Champs-Élysées
Fresh Apple news site MacGeneration today reports that Apple is soon planning to open a new flagship retail store in Paris, France, citing French newspaper Le Figaro. The report claims that Apple has secured a lease for a 20,341-square-feet seven story building at 114 Avenue des Champs-Élysées. The company plans to operate a retail store on the lower levels of the building, while the upper levels will be reserved for office space.
Apple reportedly agreed to a deal for the building in late 2015. The company signed a 12-year lease for the space at 12 million euros per year. Apple is said to be partnering with Norman Foster of the architectural firm Foster and Partners for the design of the building. Despite already having a designer and lease agreement, Apple will not move into the space until 2018 or 2019, Le Figaro reports.
Apple currently operates 19 retail stores in France, so when the Champs-Élysées opens in several years, it will mark the 20th store for Apple in France. Rumors of Apple opening a new Paris location have been circulating since 2013, but with singing of a lease, it looks like the rumors are now coming to fruition.
Earlier today, it was announced that Apple is opening two more retail stores in China this month, its third and fourth of the month. Apple hopes to open 40 stores in China by October of this year. With the expedited expansion in China and the new Champs-Élysées location in Paris, Apple is continuing its global expansion under retail chief Angela Ahrendts.
Filed under: AAPL Company Tagged: Apple, Apple Retail Store, Champs-Élysées, Paris, retail, store
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Top 5 WordPress Project Management Plugins
WordPress is a very popular blogging tool and content management system. One probable reason is that it is open source and free. Another reason is its plugin architecture allows users to easily extend features. Its core installation is not only free from any effects of the plugins but the basic application becomes more powerful, thus giving more value to the user. Bloggers and content managers now can use the same application to manage projects with project management plugins. Also, people who are more familiar with using WordPress can easily extend the application to handle their PM needs rather than buy expensive or overly complicated PM systems.
Top 5 WordPress Project Management Plugins
Below are five of the most recent and relevant wordpress project management plugins that provide PM features and functions.
1. WP Project Manager Pro
WP Project Manager Pro is a leading WordPress plugin specifically for project management. The author describes it as similar to having Basecamp inside WP. The core version of the plugin has been updated in May 2014 and is compatible up to WP version 3.9.2. It has been downloaded over 30,500 times, with more than 200 times last week. The Pro version is packaged as for Single site, Business, or Enterprise. Some features included in the Pro version are project permission, archiving, templates, privacy in message, to-do, and milestone, project category, filter by category, calendar overview, project front-end, forum support, and priority support for the Enterprise package. Read our Review.
2. WP-Client Pro with PM Extension
WP-Client PRO is a very popular business application plugin. The premium version of the plugin is fully compatible with WordPress 4.0. The plugin is updated every few weeks with new features and improvements. What is interesting is a new premium PM extension that extends the client management and billing functions to include internal staff, freelancers and projects into the workflow. Users can now take control of internal processes and workflows, share details and progress of tasks, milestones and projects as they are completed. It requires the WP-Client core plugin, an up-to-date subscription, and a one-time purchase of the project management extension. Read our Review.
3. SP Client Document & Project Manager
SP Client Document & Project Manager is a file management and document collaboration system that provides an easy way to upload, organize, track, and share project documents. It has been updated on September 18, 2014. It requires core version 3.9 and is compatible up to core version 4. It has been downloaded more than 39,700 times. It offers a free and a premium version, with positive comments on the support from users who bought the premium version.
4. TaskFreak!
TaskFreak! free plugin is a WP version of an open source web application of the same name. The plugin allows users to create projects and tasks, assign rights to users and then assign tasks to them. The administrator then can follow their progress through status. It also allows attachments and comments to the tasks, which can all be viewed from mobile devices. It was last updated on August 28, 2014, compatible with WP up to versions 3.9.2. Users have downloaded it 7100 times.
5. Orbis
Orbis is another business application plugin. It was updated on March 28, 2014. It is compatible with up to version 3.8.3. It has project management as well as CRM and intranet features. Its core features allow creation and management of projects, persons, companies and comments. It can be further extended with other plugins such as Orbis Tasks and Orbis Timesheets. Users have downloaded it over 3300 times but still no feedback in terms of ratings or reviews is available yet.
WordPress Updates and Versions
Since WordPress is primarily a free content management system, those who use it for more than just blogging purposes have to also rely on their own efforts, with the help of the community, to keep their websites updated. Historically, a major WordPress release happens every six months or so. For example, version 3.5 was released in December 2012 and version 3.6 was released in August 2013, with two minor releases in January 2013 and June 2013. However, version 3.7 was released on October 24 and less than two months after, version 3.8 was released in December 12, 2013.
The significance of these release dates is about the compatibility of the plugins. Some points to consider when using plugins are the time since they have been updated, what core version are they compatible with, are they still being actively developed, or are people in the WP community discussing them positively (or negatively). It is generally safe to say that the most recent plugins or the most updated will be compatible with the latest core versions. Still, users should remain vigilant to monitor any updates or be caught unaware with serious consequences.
Conclusion
WordPress version 3.9, as scheduled, was released in April 2014. Five months after, version 4 has been released on September 4, 2014. Many plugins continue to come out and we try to update this article for news of PM features in plugins you may be looking for. As a community, we hope you can also help tell us and everyone here some that you may recently know about.
Top 3 WordPress Books
WordPress Bible
Summary: WordPress Bible is a comprehensive user guide and a handy reference tool for people who wish to experience all the potential benefits of WordPress content management system. It covers simple fundamental steps for new users, and guides professional web developers through the more advanced features.
We Reviewed this Book | View this Book on Amazon!
Professional WordPress Design and Development
Summary: Professional WordPress walks readers through the rudiments of the WordPress software and builds on the knowledge for the benefit of more advanced users. Using practical examples and in-depth information, it provides keys to unlock the great benefits of WordPress. It is a tool which gives users the edge.
We Reviewed this Book | View this Book on Amazon!
Teach Yourself VISUALLY WordPress
Summary: Teach Yourself VISUALLY WordPress is ideal for the visual learner, on account of its clarity, visual support and step-by-step instructions for getting started with WordPress. Accompanied by screen shots, it demonstrates how to handle hundreds of WordPress tasks and offers advice on employing a variety of tools and techniques to get the best outcomes for your blog.
We Reviewed this Book | View this Book on Amazon!
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Apple expands App Analytics feature to tvOS apps
Apple today has announced that its App Analytics feature now supports tvOS apps. This means that developers can get more detail on how users are responding to and using their apps on the fourth-gen Apple TV. Developers can see how many views their App Store product page is receiving, track marketing campaign, get app usage information, and track in-app purchase success.
By tracking campaign links, developers can see how successful their marketing campaigns have been by checking how being a promoted app has affected downloads. If the app has a campaign iOS app, developers can also see how often iOS users are using the tvOS version and vice versa.
For tracking usage, developers can view session, active device, retention, and crash reports to get more detail on user habits. Likewise, developers can track in-app purchase success with App Analytics, as well.
App Analytics was originally introduced at WWDC in 2014 and started going live for iOS developers in April of 2015. We shared screenshots of the developer tool shortly after it launched, but noted that numbers aren’t entirely reliable do to the fact that only a small portion of users agree to share data with developers.
Filed under: Apple TV Tagged: Apple TV, Apps, developers
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Elon Musk says it’s an “open secret” Apple is making an electric car, will be “compelling”
During an interview at Tesla’s design Studio in Los Angeles, Tesla CEO Elon Musk commented on Apple’s rumored electric vehicle program, codenamed “Project Titan“. It was hardly the first time the CEO commented on the project, but it always interesting to hear about the possibility of Apple bringing an electric car to market. This time Musk called the project under-development an “open secret” and agreed that Apple is “serious about it.”
While talking with BBC’s Rory Cellan-Jones about Apple’s rumored car, Musk said:
“It’s pretty hard to hide something if you hire over a thousand engineers to do it.”
Reports came out last year of a so-called “poaching war” between Tesla and Apple over automotive engineers. Following the reports, Musk didn’t have eulogistic words for Apple’s new hires:
“They have hired people we’ve fired. We always jokingly call Apple the ‘Tesla Graveyard.’ If you don’t make it at Tesla, you go work at Apple.”
The next day Musk took to Twitter to soften his comments about the company:
Yo, I don't hate Apple. It's a great company with a lot of talented people. I love their products and I'm glad they're doing an EV.
—
Elon Musk (@elonmusk) October 09, 2015
During the BBC interview, Musk reiterated his content that Apple is jumping in the EV industry, which is in line with Tesla’s mission to accelerate the advent of sustainable transport. As usual, he warned of the difficulty of building an electric vehicle, but this time he added some optimism to what Apple could bring to market:
“Companies like Apple will probably make a compelling electric car.”
Musk’s comment about Project Titan being an “open secret” in the industry follows a recent report confirming that Apple registered three new car-themed domain names, which just keep adding to the evidence that Apple is developing an electric vehicle.
Meanwhile, here’s what Steve Wozniak is up to…
Filed under: Apple Car Tagged: Apple, car, electric vehicle, Elon Musk, Project Titan, Tesla
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Jeremy’s 5: Post-CES, SDLMAME, Apple News, Apple Watch 2 + 12″ MacBook 2
Welcome to the latest edition of Jeremy’s 5, my latest quick roundup of 5 interesting little things that aren’t big enough for full articles, but are still worth sharing with you.
This week, I’m following up my pre-CES predictions with quick post-CES thoughts, discussing a classic game emulator, mulling Apple News, and offering a few thoughts on future Apple products: the Apple Watch 2 and second-generation 12″ MacBook…
1. Post-CES Thoughts. I skipped CES this year, and from what my colleagues have said, this was a good year to miss: there were fewer Apple product announcements than I can recall in five or six years, and really nothing of note across any of Apple’s major product lines. Even iOS software initiatives were modestly represented — there were a few HomeKit product launches, and only a little on CarPlay, with Apple supposedly asking Volkswagen not to demonstrate wireless CarPlay functionality for some reason.
Unlike prior years, where developers were tripping over themselves to show accessories for new (and sometimes even unreleased) devices, I struggled to find anything really compelling for the iPad Pro or Apple Watch, though there were a lot of announcements of USB-C accessories that work with the 12″ MacBook. It saddens me to see Apple’s influence (even from a distance) fading at CES, but as I mentioned last week, this isn’t surprising; unless Apple comes in and curates part of the show, it’s going to be a large, needlessly wasted opportunity for both Apple and its developers.
2. SDLMAME and OpenEMU. A couple of weeks ago, I wrote about OpenEMU 2.0, a free multi-console game emulator that’s really easy for Mac users to enjoy. If you’re a fan of classic arcade games, and you haven’t seen it recently/already, it’s time to check out SDLMAME, which supports an absolutely incredible collection of classic arcade machines. With a powerful enough Mac, SDLMAME is actually capable of running Sega Model 3 arcade games such as Virtua Fighter 3 — once considered to be so cutting-edge that only one or two companies could program for it — which is pretty incredible to see on a MacBook screen. Check it out for yourself and see what your Mac is capable of emulating.
3. Apple News: Does Anyone Really Care? Apple admitted yesterday that it has been miscounting the number of Apple News users — previously pegged at 40 million — although it has suggested that it may have been undercounting users. I don’t have access to the raw numbers, but I personally don’t know anyone who uses the News app, and as a content creator, I’m not sure that it’s worth my time to reformat anything specifically for Apple News. Granted, I’m a long-time RSS reader user (Reeder for Mac, Reeder for iOS), but nothing about the Apple News experience has been great enough to convert me.
If you’re using or no longer using Apple News, share your opinions. I’d like to know what you think. Is it worth 9to5’s time to create content for News, or should we just skip it?
4. Apple Watch 2: Your Views, And Mine. I was dragged into Apple Watch ownership last year kicking and screaming — it was the first major Apple product in years that I wouldn’t have even considered buying if it wasn’t for my job. Yet I’ve worn it literally every day since I got it, which a lot of Apple Watch owners can’t say. As I’ve said in prior articles, the happiness turning point for me was adding the awesome Milanese Loop, which makes it super-easy to put on in the morning, and the worst part was spending months on the buggy, battery-killing watchOS 2 beta.
The fact that I wear the Apple Watch daily doesn’t mean I’m fully (or even substantially) happy with it. It does little more for me than tell the time, let me know when my phone’s ringing, and occasionally alert me to a notification I might have missed; I actively dislike the selection of watch faces, don’t make or receive calls on it, and find most of the notifications uselessly non-actionable. My favorite (but far less used) feature is Apple Pay, which works exactly like it should, and saves me fishing for my wallet or iPhone. Because they’re so slow, I actively dislike using Maps and third-party apps on it, both of which should have been signature features of the device.
We’ve done reader polls to ask what features people most want from a next-gen Apple Watch, and the top picks are “new health sensors” and “improved Wi-Fi” to free it from iPhone dependence. While I’d love those things, I’m convinced that the Apple Watch 2 really needs to get better at the tasks the Apple Watch was supposed to handle: running apps (quickly), acting as a useful communications device, and serving as a timepiece for longer between recharges. That said, I don’t know that “doing the things promised in 2015” is enough to sell the Apple Watch 2 to people who held out last year.
5. 12″ MacBook, Mark II. From my standpoint, Apple’s single most intriguing upcoming product for 2016 isn’t from a “new category,” but rather what I’d describe as a “finished” version of the 12″ Retina MacBook it released last year. As much as I wanted a super-slim laptop with a Retina screen, I felt like the MacBook was rushed out last year: the ultra-slow processors, single USB-C port, and weirdly limited availability all suggested that the machine was hurried through development to plant Apple’s flag in the soil, with plans to fix the issues in a second-gen model. So although I was very excited by the concept of the MacBook, the execution made me wait.
What am I waiting on? A few things. At least one more port — USB-C would be fine — is mandatory to me. Faster processors at more reasonable prices are similarly key; there’s no way I’m paying $1,300 for a 1.1GHz machine. Better battery life would be great (Apple’s “9-hour” claim is off by a factor of 2), as would be an improved FaceTime camera, but they’re not priorities for me in the same way as the processor, port, and pricing improvements are. If Apple gets those things right, it gets my money, but if not, I’m holding off for another year.
Just curious: what would push you over the edge to buy the new MacBook?
More From This Author
Check out more of my reviews, How-To guides and editorials for 9to5Mac here! I’ve published a lot of different topics of interest to Mac, iPad, iPhone, iPod, Apple TV, and Apple Watch users, as well as a personal gift guide for Apple fans, a great gift guide for iPhone users, a detailed gift guide for Mac users, and a separate gift guide for Apple photographers.
Filed under: Opinion
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